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Table of Contents
Summary of Contents for JDE EXCELLENCE COMPACT TOUCH
- Page 1 EXCELLENCE COMPACT TOUCH User Manual PN: 6165394_05 Date: 2019-02-11...
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Page 2: Table Of Contents
Content 1- Safety instructions ............................4 2- Technical specifications ..........................6 2.1 Specifications ..................................... 6 2.2 Dimensions ......................................7 3- Part overview description ...........................8 3.1 Front view ......................................8 3.2 Interior view ....................................... 8 3.3 Button functions ....................................9 3.4 Display overview ....................................9 4- Dispenser start up &... - Page 3 Content 8- User Programming .............................26 8.1 Activating the operator mode ..............................26 8.2 Operator mode controls ................................26 8.4 Locked mode functions ................................27 8.4 Drink Settings ....................................28 8.5 Resettable Counters ..................................29 8.6 Fixed Counters ....................................30 8.7 Filter Counter ....................................31 8.8 Date / Time .......................................32 8.9 Cleaning Day ....................................33 8.10 ECO Settings ....................................34 8.11 Contact Info ....................................35...
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Page 4: 1- Safety Instructions
1- Safety instructions 1.1 Introduction The following general safety precautions apply to the operation and maintenance of the dispenser and must always be observed. Non-compliance with these instructions or any other safety precautions mentioned in this manual could impair the dispenser’s safety features and lead to potentially dangerous situations and dispenser damage for which the manufacturer cannot be held responsible. - Page 5 1- Safety instruction experience of the appliance; in particular as far as safety and hygiene are concerned. • This dispenser is not suitable for installation where a pressure washer may be used. • This dispenser must not be cleaned by a pressure washer. •...
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Page 6: 2- Technical Specifications
2- Technical specifications 2.1 Specifications Facts Description 22 Kg (Empty) - 24Kg (Operational, non-water tank version) Weight 27Kg (Operational with filled water tank) Volume: Factory setting = 125ml adjustable ±10% Factory Setting = 900ml adjustable ±10% Dispensing time: 110 seconds ±10% Max height: 160ml Interval between pots 160 seconds (230 V) -
Page 7: Dimensions
2- Technical specifications 2.2 Dimensions Position Description Millimeters Dispenser height Distance from top of dispenser to front of open door Dispenser width Dispenser depth Dispenser height with door open Dispenser depth with door open Clearance with drip tray in place Clearance with drip tray removed User manual... -
Page 8: 3- Part Overview Description
3- Part overview description 3.1 Front view Air ventilation Display Removable ventilation cover Drink buttons Air ventilation Hot water outlet Drink outlets Cup tray Main power socket Drip tray Water connection 3/4” BSP 3.2 Interior view Standby / Lock dispenser button Dispenser door Cooling compartment Ingredient canister... -
Page 9: Button Functions
3- Part overview description Note: Some options are not available in all markets. 3.3 Button functions USB key port (for service personal) Cold water Hot water 3.4 Display overview Icon Area (C) Legend Water tank empty No milk, external milk system Boiler heating up Descaling required... -
Page 10: 4- Dispenser Start Up & Storage
4- Dispenser start up & storage 4.1 Dispenser start-up • Place the dispenser on a flat horizontal surface designed to support the operational weight of the dispenser. • Connect the water inlet hose (A to A), and then open the water tap/filter (B to B). Check for leaks. •... -
Page 11: 5- Ingredient Pack Handling
5- Ingredient pack handling Note: • Always observe basic and • Wash hands first, shake pack personal hygiene, wash at least 10 times, remove hands before handling plastic film. ingredient packs. • Use only food-grade cleaning agents for the drink dispenser. Clean the dispenser’s exterior parts •... -
Page 12: 6- Daily Operation
6- Daily operation 6.1 Dispensing a cup of coffee or hot water • Place a cup on the drip tray under the middle outlet for a coffee (A) or under the left outlet for hot water (B). • Press the desired drink button. Warning: - The drinks dispensed are hot! Avoid scalding! - Keep hands and other body parts away from the... -
Page 13: Drink Delivery With Pre-Selections (Some Options Not Available In All Markets)
6- Daily operation 6.3 Drink delivery with pre-selections ( some options not available in all markets) Your dispenser supports pre-selection options. The service technician may activate pre-selection options during installation. When the pre-selection button is pressed, the following pre-selections can be activated. •... -
Page 14: Ingredient Pack Replacement
6- Daily operation 6.4 Ingredient pack replacement The display shows an icon when an ingredient pack is empty on either side (in the image shown the left pack is empty). Follow the instructions below to replace a product pack. Caution: Never use a frozen or damaged product pack. -
Page 15: Filling Water Tank
6- Daily operation 3. Fill the canister with desired ingredient. 4. Put the canister back into the dispenser, make sure the guide pin at the bottom front of the canister is put into the guide hole. Rotate the canister outlet back so it points towards the mixer bowl, close the door and the dispenser is ready to use. -
Page 16: Payment Handling
6- Daily operation 6.7 Payment handling 6.71 How to use the coin payment system 1. When dispenser is fitted with coin mechanism the display will show “PLEASE INSERT COINS” and display the current amount of credit in the upper right corner along with “CREDIT X.XX”. -
Page 17: 7- Cleaning
7- Cleaning 7.1 Start the cleaning program 7.11 How to use the coin payment system When scheduled cleaning is due: 1. When the scheduled cleaning is due an icon will appear in the upper right corner. Press the icon to start the cleaning program. -
Page 18: Flushing
7- Cleaning 7.4 Flushing Fig.1 Fig.2 Note: You can flush the dispenser at any time by using the procedure described below. 1. Insert the USB stick and select MAINTENANCE (A) then press FLUSHING: Start Now (B) to start the Flushing mode (See Fig.1). -
Page 19: Cleaning The Doser Openings And Cooler Box
7- Cleaning 7.5 Cleaning the doser openings and cooler box Fig.1 Fig.2 1. Press MAINTENANCE (A) (See Fig.1). 2. Remove the drinks pack (See Fig. 2). The display will show: REMOVE PRODUCT PACKS, CLEAN COOLING BOX, PRESS ENTER TO CONFIRM (See Fig. 3). 3. -
Page 20: Removing And Cleaning The Mixing Tray
7- Cleaning 7.6 Removing and cleaning the mixing tray 1. Remove the mixing tray. A. Open the water treatment panel (A) (See Fig.1). B. Pull the mixing tray straight out (B) (See Fig.1). Note: To save dispensing time, it is recommended to use the included service kit, which contains a clean mixing tray. -
Page 21: Disassembling The Mixing System
7- Cleaning 7.7 Disassembling the mixing system If the dispenser is fitted with the Instant option the display will show: CLEAN MIXER BOWL PRESS ENTER TO CONFIRM. Please make all steps in point 7.7 before you press ENTER or use the replacement mixer bowl to save time. -
Page 22: Cleaning The Mixing System Parts
7- Cleaning 7.8 Cleaning the mixing system parts 1. Place all the mixing system parts in a bin with a locally approved food grade cleaning agent and hot water and soak for approximately 20 minutes. (See Fig.1) Note: Use a pipe brush to clean the tubes. Comply with the safety instructions and cleaning instructions on the cleaning agent packaging. -
Page 23: Replacing Product Packs And Flushing The Outlets
7- Cleaning 7.10 Replacing product packs and flushing the outlets 1. When the packs are removed, the display will show: PLACE BACK PRODUCT PACKS Reinstall the product packs if they have not passed the expiry date. If expired, replace with new product packs (See Fig. 1). 2. -
Page 24: Cleaning The Foam Air Filter
7- Cleaning 7.11 Cleaning the foam air filter 1. Remove the fixing screw and open the removable ventilation cover to access the foam air filter. (See Fig.1) 2. Rinse the air filter and cover with warm water to remove any accumulated dust. -
Page 25: Cleaning The Water Tank
7- Cleaning 7.12 Cleaning the water tank 1. Remove the water tank by lifting slightly, then pulling straight out. (See Fig.1) 2. Wash the water tank with clean water, 20-40°C . A food-safe cleaning agent may be used as needed. (See Fig.2) 3. -
Page 26: 8- User Programming
8- User Programming 8.1 Activating the operator mode Remove the cover and insert the supplied operator USB key. This immediately starts the operator mode. The first menu item (UI settings) is displayed. The following menus are available: • UI settings - select background, brightness and dimm delay •... -
Page 27: Locked Mode Functions
8- User Programming 8.4 Locked mode functions The locked mode allows controlled access to various function combinations as described below: In pay-for-drinks mode: • Input the PIN code to activate the dispenser for one free drink. • Dispenser relocks after one drink. In free-vending mode: •... -
Page 28: Drink Settings
8- User Programming 8.4 Drink Settings In the Drinks Settings menu by pulling the slider left or right you can adjust the Strength (A) of each drink and viewing the new strength percentage (XX%) and adjust the Volume (B) of each drink by size - Small, Medium, and Large. -
Page 29: Resettable Counters
8- User Programming 8.5 Resettable Counters In the Resettable Counters menu you can view the drinks dispensed since the last reset, and reset the counters individually by selecting each drink separately and then press Selected, or reset all drink counters at one time by pressing All. -
Page 30: Fixed Counters
8- User Programming 8.6 Fixed Counters In the Fixed Counters menu you can view the total number of drinks dispensed since the dispenser was installed as new. These counters cannot be reset. User manual... -
Page 31: Filter Counter
8- User Programming 8.7 Filter Counter In the Filter Counter menu you can enable or disable the water flow counter and set the filter change alarm volume by pulling the slider left or right and viewing the new volume in liters (l) to the right. After a filter has been changed the counter can be reset by pressing the Reset button. -
Page 32: Date / Time
8- User Programming 8.8 Date / Time In the Date / Time menu you can adjust the date and time to be displayed on the touchscreen. User manual... -
Page 33: Cleaning Day
8- User Programming 8.9 Cleaning Day In the Cleaning Day menu you can adjust the day(s) that the dispenser will automatically request to be cleaned by selecting Yes for automatic request on that day, or No to prevent cleaning request on that day. If you have a Coffee-Coffee version, the dispenser only needs to run the “Cleaning”... -
Page 34: Eco Settings
8- User Programming 8.10 ECO Settings In the ECO Settings menu you can enable or disable the ECO mode (A), set the automatic wakeup (B, allows a user to interupt ECO mode when necessary to make a drink), set ECO mode boiler temperature (C), and set ECO mode hours for each day of the week (D). -
Page 35: Contact Info
8- User Programming 8.11 Contact Info In the Contact Info menu you can set the operator and service phone numbers which display when the dispenser displays an error or alerts the user to contact someone for assistance. User manual... -
Page 36: Accountancy
8- User Programming 8.12 Accountancy In the Payment Setup menu you can read the cash turnover, check the amount in the cash-box, read the total turnover, confirm and empty the cash-box (the dispenser will display a warning if the cash box is full), select the payment mode, select the currency, and set drink prices. -
Page 37: Happy Hour
8- User Programming 8.13 Happy Hour In the Happy Hour Setting menu you can set up to three free vending times during all days when drinks can be dispensed without payment (A), or enable and disable Happy Hour if preferred (B). User manual... -
Page 38: 9- Troubleshooting
9- Troubleshooting Symbol Display Message Cause Action Empty ingredient pack Refill right pack Replace the right ingredient pack (right hand side) Empty ingredient pack Refill left pack Replace the left ingredient pack (left hand side) Replace the empty product packs. The product packs are: Check whether the product pack is 1. - Page 39 9- Troubleshooting Symbol Display Message Cause Action The ECO mode will end automatically at the set time. The machine is in The drink delivery is (Option) Press a drink button. The eco mode until Text in message blocked because the boiler will start to heat up, once normal area 2 energy saving mode is...
- Page 40 Produced by Crem International (Shanghai) Co., Ltd. Address: Building 5, No 521-551 KangYi Road, Pudong New Area, Shanghai, China www.creminternational.com...