TDSi DIGIgarde PLUS User Manual

Fingerprint reader and standalone access controller
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DIGIgarde
Fingerprint Reader and
Standalone Access Controller
User Guide
UM0071.GB Issue 4 13/05/2016
www.tdsi.co.uk
TDSi
Unit 10 Concept Park
Innovation Close
Poole
Dorset
BH12 4QT, UK
PLUS
Tel: +44 (0) 1202 723535
Fax: +44 (0) 1202 724975
Sales Enquiries:
sales@tdsi.co.uk
General Enquiries:
info@tdsi.co.uk
Marketing Support:
marketing@tdsi.co.uk
Technical Support:
support@tdsi.co.uk

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  • Page 1 DIGIgarde PLUS Fingerprint Reader and Standalone Access Controller User Guide UM0071.GB Issue 4 13/05/2016 www.tdsi.co.uk TDSi Tel: +44 (0) 1202 723535 Unit 10 Concept Park Fax: +44 (0) 1202 724975 Innovation Close Poole Sales Enquiries: sales@tdsi.co.uk Dorset General Enquiries: info@tdsi.co.uk...
  • Page 2 Trademarks Trademarks Copyright © 2012 Time and Data Systems International Ltd (TDSi). This document or any software supplied with it may not be used for any purpose other than that for which it is supplied nor shall any part of it be reproduced without the prior written consent of TDSi.
  • Page 3: Table Of Contents

    ..........................................About this manual ............................2 DIGIgarde PLUS layout ........................... 2 Basic concepts..............................3 1.3.1 User enrolment ..........................3 1.3.2 User verification ..........................3 1.3.3 Threshold ............................6 1.3.4 User ID numbers ..........................6 1.3.5...
  • Page 4 Assigning a user to a group ..................... 46 5.5.3 Setting a user’s time patterns ....................46 5.5.4 Choosing a User’s Verification Method ................47 Access combinations ........................... 47 DIGIgarde PLUS User Guide © Copyright 2012 TDSi Last Change Page ii...
  • Page 5 ............................Menu structure ............................... 59 Wiegand format ............................. 62 9.2.1 Wiegand format ........................... 62 9.2.2 26-bit Wiegand format ......................63 DIGIgarde PLUS User Guide © Last Change Copyright 2012 TDSi 13 May, 2016 Page iii...
  • Page 6 Alarm connection ..............................16 Figure 9 Fail-Open or Fail-Locked door connections....................17 Figure 10 Connecting a single DIGIgarde PLUS to a PC using RS-232 ..............19 Figure 11 Example of a half-duplex (2-wire) RS-485 network .................. 19 Figure 10 Access control options ............................40 Figure 11 Example of Access combination use ........................
  • Page 7: Introduction

    With a high-resolution optical sensor and a fast matching algorithm it is suitable for the control of ‘high traffic’ access points. DIGIgarde PLUS units can also be used as Time & Attendance “clocking” stations. Operates stand-alone or in conjunction with Access Controller.
  • Page 8: About This Manual

    DIGIgarde PLUS keypad, its internal operating system and the DIGIgarde PLUS menu structure. For information and instructions about the DIGIgarde PLUS software and how to program networked units, please refer to the DIGIgarde PLUS Software Guide. For information about developing software for the DIGIgarde PLUS, please refer to the DIGIgarde PLUS SDK User Guide.
  • Page 9: Basic Concepts

    User’s ID. This is called 1:1 verification. If a user is not required to input their ID, the DIGIgarde PLUS must then match the scanned fingerprint against all the templates in its database. This is termed 1:N verification.
  • Page 10: Table 1 Single Factor Verification Modes

    Verification factors Verification factors The DIGIgarde PLUS Fingerprint reader supports single, dual and three factor verification modes. Table 1, Table 2 and Table 3 provide a description of the verification modes and shows how to use them. In the following table and in the DIGIgarde PLUS menu, the following symbols are used: / means OR;...
  • Page 11: Table 2 Two Factor Verification Modes

    FP&ID&PW Verify the fingerprint, ID and Password Enter ID; enter PW; verify FP (1:1 verification) Present RF card; enter ID; enter PW; verify FP (1:1 verification) DIGIgarde PLUS User Guide © Last Change Copyright 2012 TDSi 13 May, 2016 Page 5...
  • Page 12: Threshold

    Valid users are rejected. This is called False Rejection. The False Rejection Rate (FRR) is the probability that DIGIgarde PLUS will fail to identify an enrolled user, or verify their legitimate identity. An imposter is mistakenly accepted because of the similarity of their fingerprint to that of a registered user.
  • Page 13: Log Definitions

    Introduction Supervisors Users with access to all DIGIgarde PLUS functions including system settings. NOTE. During the initial setup, an Enroller may create Manager and Supervisor accounts. Similarly, a Manager may create a Supervisor account. However, once these accounts exist, only a Supervisor may create or edit Manager and Supervisor accounts.
  • Page 14: Common Reasons For Enrolment Failure

    LED indication LED indication LED indication LED indication The DIGIgarde PLUS unit has a red/green status LED in its top-left corner. This provides information about the verification process. Normal Red light flashes Verification failure Red light on constant for 3 second Verification successful Green light constant for duration of ‘Lock Open’...
  • Page 15: Unpacking

    Mounting template Quick start guide Cable assembly Ferrite ring Tool for security screw To install and operate the DIGIgarde Plus software, please refer to the DIGIgarde PLUS Software Guide. Fixing plugs and screws Suppression diode Fitting the mounting pl Fitting the mounting pl...
  • Page 16: Figure 2 Mark The Fixing And Cable Hole Positions

    Drill two 6 mm holes for the wall fixings and a single 10 mm hole for the cable. Fit the wall plugs into the 6 mm holes. Figure 3 Drilling the holes: 6 mm for the fixings and 8 mm for the cable; fit the wall plugs DIGIgarde PLUS User Guide © Copyright 2012 TDSi...
  • Page 17: Figure 4 Securing The Mount To The Mounting Surface

    Use a sprit level to ensure that the mounting plate is true. Anti-tamper magnet Figure 4 Securing the mount to the mounting surface Ensure that the anti-tamper magnet is in position below the cable access hole. DIGIgarde PLUS User Guide © Last Change Copyright 2012 TDSi 13 May, 2016 Page 11...
  • Page 18: Figure 5 Feeding The Cable And Replacing The Reader

    Installation Feed the cable into the wall and hook the top of the DIGIgarde PLUS onto the mount. Figure 5 Feeding the cable and replacing the reader Lower the DIGIgarde PLUS into place and fit the security screw into the bottom of the unit.
  • Page 19: Connecting Digigarde Plus

    Connecting Connecting DIGIgarde PLUS DIGIgarde PLUS DIGIgarde PLUS This section describes the connection of DIGIgarde PLUS to access control units, other DIGIgarde PLUS units, door locks and sensors, alarms and a PC. 2.3.1 2.3.1 Preparing for connection Preparing for connection 2.3.1...
  • Page 20: Wiring Guide

    Wiring guide Wiring guide DIGIgarde PLUS can be connected to other devices (access control units, lock, door sensor, alarm, host PC etc) through the colour-coded and labelled connection cables. In addition to the connections described in Table 5, there is also a pre- configured RJ-45 connector.
  • Page 21: Power Connection

    Using PoE Using PoE Connect the DIGIgarde PLUS to a PoE-enabled network device such as an Ethernet switch using the RJ45 connector and an appropriate CAT5 (or higher) cable. You can also ‘inject’ power into the network cable using a midspan power supply or PoE injector.
  • Page 22: Alarm Connection

    CAUTION! A suppressor MUST be fitted at each lock (see below). Suitable suppressors (1N4003 diodes) are provided with each MICROgarde controller and can be purchased separately from TDSi. For each lock, allow 50% more than stated power rating. For example, if the lock has a rating of 500mA, use a 750mA minimum supply.
  • Page 23: Figure 9 Fail-Open Or Fail-Locked Door Connections

    Connect the door sensor to the White (SENSOR) and Black (GND) wires in the Lock bundle. Most door sensors have contacts that are closed circuit when the door is closed. Please contact TDSi if you have sensors that are open circuit when the door is closed. Egress button...
  • Page 24: Communication

    Ethernet data. PoE can supply reliable power to low power Ethernet network devices such as wireless access points (WAP) and security cameras. To use PoE to power the DIGIgarde PLUS, you must connect the unit to a PoE- enabled network device such as an Ethernet switch. Alternatively, power can be injected into the cable from a midspan power supply or PoE injector.
  • Page 25: Rs232

    Connect RS-232 RX, RS-232 TX and RS-232 0V on the reader to TX, RX and 0V of the PC serial port respectively. Please refer to Figure 10. Figure 10 Connecting a single DIGIgarde PLUS to a PC using RS-232 2.4.3 2.4.3 2.4.3...
  • Page 26: Power On

    Display l l l l ayout Display Display ayout ayout ayout When you first apply power to the unit it will display the TDSi logo. After a few seconds, DIGIgarde PLUS displays the Welcome screen: Welcome CheckOut 10:12 12-01-11 2.5.2 2.5.2...
  • Page 27: User Setup User Setup

    Setting up the Enroller account and, optionally, Manager and Administrator accounts. Enrolling a user Testing an enrolment Enrolling an auxiliary fingerprint for user Verifying your identity Prompts for successful enrolments DIGIgarde PLUS User Guide © Last Change Copyright 2012 TDSi 13 May, 2016 Page 21...
  • Page 28: Setting Up Admin Accounts

    Admin Admin Admin account account account accounts s s s The first time the DIGIgarde PLUS is powered up, there are no user accounts. Your first step should be to create password-protected enroller and administrator accounts. 3.1.1 3.1.1 3.1.1 3.1.1...
  • Page 29 For example, if you set group 1 to PW verification, enrol yourself as Admin with PW-only verification, and subsequently change group 1 to FP verification, you will be unable to get back in to the menu. DIGIgarde PLUS User Guide © Last Change Copyright...
  • Page 30: Enrolment

    The DIGIgarde PLUS provides four ways to enrol a user: Fingerprint Enrolment. Password Enrolment. Note. On the DIGIgarde PLUS, a ‘Password’ is a 5-digit number. Combined Fingerprint and Password Enrolment. Mifare card (see page 28). You can choose the enrolment method to suit a particular user. For example, a user with poor quality fingerprints can be given a password verification option.
  • Page 31: Enrolling A Fingerprint

    000000001 000000001 DIGIgarde PLUS displays the ID it will assign as the User ID for this account. The ID is a 9-digit number. As you enrol users, DIGIgarde PLUS automatically increments the ID starting from 000000001 for the first new user.
  • Page 32: Table 7 Possible Fingerprint Enrolment Errors

    User Setup The scanning process takes a few seconds. When this is complete, the DIGIgarde PLUS beeps and prompts the user to remove their finger. Repeat this procedure for two further scans. New Enrol New Enrol 000000001-0 000000001-0 Second Press...
  • Page 33: Enrolling A Password

    If the password is for a new user account, press the OK button (to add a fingerprint to an existing user account, press the ESC button). DIGIgarde PLUS displays the ID it will assign as the User ID for this account. The ID is a 9-digit number. As you enrol users, DIGIgarde PLUS automatically increments the ID starting from 000000001 for the first new user.
  • Page 34: Enrolling A Fingerprint And Password

    User Setup DIGIgarde PLUS prompts you to save the password and confirm the enrolment. Press the OK button or press ESC to cancel the enrolment. New Enrol New Enrol 000000001-0 Continue? OK(Save) If you want to enrol other new users, press the OK button when prompted to continue.
  • Page 35: ► Enrol Fpcard

    FP Card Register a user by enrolling their fingerprint and storing the template in a Mifare card. The template is not stored locally on the DIGIgarde PLUS and the unit will be unable to authenticate the user without their card.
  • Page 36: Copy To Card

    Create a user account from the information stored on a Mifare card. The fingerprint template remains on the card and is not stored in the DIGIgarde PLUS. This option provides a quick way to add a user to multiple readers.
  • Page 37: The Options Menu

    The O The O ptions ptions menu menu To alter any of the DIGIgarde PLUS settings, press the Menu button and, if necessary, verify your identity. Press the ▼ key to select Options. Menu ↓ User Manage ► Options Sys Info Press the OK button.
  • Page 38: Device Settings

    Press the OK button. System Opt ↓ Date Time ►Language Fmt YY-MM-DD The language code is highlighted. System Opt ↓ Date Time LanguageENG ► Fmt YY-MM-DD DIGIgarde PLUS User Guide © Copyright 2012 TDSi Last Change Page 32 13 May, 2016...
  • Page 39: Date Format

    ARABIC (Arabic) DUT (Dutch) Press the OK button to confirm your selection. If you change the setting, the DIGIgarde PLUS will not display menus and prompts in the new language until the unit is switched off and back on again. 4.1.3 4.1.3...
  • Page 40: Daylight Saving Time

    Mode: Mode 1 (default) In this mode, you specify the precise date and time. In the Enter DLST and Standard menus, DIGIgarde PLUS shows the date/time in the format:"month, day hours: minutes". For example: 2am on the 4 September is denoted by:09 04 02 00...
  • Page 41: Wiegand Format

    If you selected a Sunday in the sixth week of month, and in a particular calendar year the month only contained five weeks, DIGIgarde PLUS would assign the last Sunday of the month even if this occurred in week four.
  • Page 42: Advanced Options

    FPCard Key Choose this option if you want the DIGIgarde PLUS to write the password to a card (6-digit PW???) Button Beep Choose whether DIGIgarde PLUS beeps after each key press Adj VOL(%) Choose the audio volume of the DIGIgarde Medium...
  • Page 43: Power Management

    Use this option to set the idle time (in minutes). If the DIGIgarde PLUS receives no keypad or fingerprint input within the Idle Time, it will go into a low power standby mode. In this mode, the screen is blank and the scanning window is unlit. If a user presses any key or places their finger on the scanning window, the DIGIgarde PLUS ‘wakes’...
  • Page 44: Log Options

    Device Settings Log o o o o ptions ptions ptions ptions The fourth option on the Options menu is Log Options. The DIGIgarde PLUS logs three types of data: Supervisor Log Attendance Log Fingerprint Alarm Log Use the Log Options settings to determine when the unit is to indicate that the logs are reaching its internal memory capacity.
  • Page 45: Standalone Mode Standalone Mode

    5. 5. 5. 5. Standalone Mode Standalone Mode Standalone Mode Standalone Mode As a standalone device, DIGIgarde PLUS offers advanced access control features including: Time Time p p p p atterns atterns Time Time atterns atterns A time period is an allowed access timetable covering each day of the week.
  • Page 46: Figure 10 Access Control Options

    Access control options Use Grp TPs and Use GRP VS determine whether a user is subject to their individual time patterns and verification method or those inherited from their assigned group. DIGIgarde PLUS User Guide © Copyright 2012 TDSi Last Change...
  • Page 47: Figure 11 Example Of Access Combination Use

    For example, a user might achieve normal verification using their index finger but indicate that they are under duress by using their thumb. DIGIgarde PLUS User Guide © Last Change...
  • Page 48: User Access Verification Flowchart

    Access from all required groups combination must Combination been verified? been verified? be verified Access granted/ door unlocked “Thank you” DIGIgarde PLUS User Guide © Copyright 2012 TDSi Last Change Page 42 13 May, 2016...
  • Page 49: Data Out Type

    The Access Control m m m m enu The Access Control The Access Control To alter any of the DIGIgarde PLUS user access settings: Press the Menu button and, if necessary, verify your identity. Press the ▼ key to select Options.
  • Page 50: Defining Time Patterns

    Normal state of door: none (no sensor connected), normally open (NO) or normal close (NC). DIGIgarde PLUS checks (after the DSen Delay – see above) that the door is restored to its normal state after access has been granted to a verified user.
  • Page 51: Assigning A Time Pattern To A Group

    Selecting the User From the Access Options menu Select User Acc Opts. Press the OK button. Enter the user’s ID. Press the OK button. The User Options menu is displayed. DIGIgarde PLUS User Guide © Last Change Copyright 2012 TDSi...
  • Page 52: Assigning A User To A Group

    By default, a new user inherits the time patterns of their assigned group. If you want to apply custom time patterns: Select the Use Grp TPs option. Press the OK key. Use the ▲ or ▼ key to change the setting to N. Press OK. DIGIgarde PLUS User Guide © Copyright 2012 TDSi...
  • Page 53: Choosing A User's Verification Method

    Patterns e Patterns e Patterns If you want to restore group time patterns to a user, simply change Use Grp TPs to Y. DIGIgarde PLUS automatically changes the time patterns to match those of the group. 5.5.4 5.5.4 5.5.4 5.5.4...
  • Page 54: Lock And Door Sense

    Dsen.Delay Delay time (in seconds) after the lock is powered before the DIGIgarde PLUS checks on the state of the door sensor. If the door state at this time is anything other than that set in Dsen Mode (see below) the alarm is triggered.
  • Page 55: Alarm

    Sys Info ► Turn Off Alarm NOTE. DIGIgarde PLUS is equipped with an anti-tamper mechanism triggered if the unit is removed from its back plate while power is applied (see page 9). If this occurs, the screen displays the message “SYSTEM BROKEN”.
  • Page 56: Defining Duress Options

    The duress alarm is triggered if a user verifies their 1:N Trig: Y fingerprint without firstly entering their ID. The alarm is Pwd Trig: N set off 60s later. Alarm Delay: 60 DIGIgarde PLUS User Guide © Copyright 2012 TDSi Last Change Page 50...
  • Page 57: Anti Passback

    Anti Passback Anti Passback Anti Passback Anti Passback 5.10.1 5.10.1 5.10.1 5.10.1 Connection Connection Connection Connection Master Slave WG out WG in WD0-OUT WD0-IN WD1-OUT WD1-IN DIGIgarde PLUS User Guide © Last Change Copyright 2012 TDSi 13 May, 2016 Page 51...
  • Page 58: Set Up

    With the In or InOut anti-passback modes enabled, the DIGIgarde PLUS will not allow access to a “user” unless the system has recorded that the user has previously exited the area.
  • Page 59: System Information

    Free space info Free space information Sub menu listing remaining memory capacity for logs (see Table 19). Dev Info Device Information Sub-menu listing device information (see below). DIGIgarde PLUS User Guide © Last Change Copyright 2012 TDSi 13 May, 2016 Page 53...
  • Page 60: Device Info Menu

    Manufacture Time Date and time of manufacture Serial Num Serial Number of device This device’s manufacturer: TDSi Vendor Device Name This device’s name: DIGIgarde PLUS Alg Version Algorithm version number: V10 Firmware Ver Firmware version number View MAC MAC Address...
  • Page 61: Aintenance

    However, do clean if the sensor if its performance is affected. Clean the optical sensor as follows: Switch off the DIGIgarde PLUS. Blow on the surface of the sensor to clean off any loose particles. Use adhesive tape to clean the surface of the optical sensor.
  • Page 62: Digigarde Plus User Guide

    Maintenance This page intentionally blank DIGIgarde PLUS User Guide © Copyright 2012 TDSi Last Change Page 56 13 May, 2016...
  • Page 63: Troubleshooting

    When enrolling a user ensure that the best fingerprint is picked and in cases where these problems may occur, enrol several fingerprints. 1:1 matching may be more effective (see page 3). In extreme cases, chose a password verification method for the user. DIGIgarde PLUS User Guide © Last Change Copyright...
  • Page 64: Communication Failures

    After prolonged use, the surface of the fingerprint sensor may become dirty or scratched. The DIGIgarde PLUS may sense the dirt and scratches as a fingerprint and attempt verification. Alternatively, a connecting cable may be loose or there could be an internal problem.
  • Page 65: Appendices App Endices

    |− FP card key |− |− button beep |− |− Adj vol |− |− antipassback |− |− |− Power Mng |− |− Idle Min |− Comm Opt DIGIgarde PLUS User Guide © Last Change Copyright 2012 TDSi 13 May, 2016 Page 59...
  • Page 66: Digigarde Plus User Guide

    |− ALARM CNT |− |− Group VerType |− |− CardType FGCard |− Auto Test |− Run All Test |− LCD Test |− Voice Test |− FP Reader DIGIgarde PLUS User Guide © Copyright 2012 TDSi Last Change Page 60 13 May, 2016...
  • Page 67: Digigarde Plus User Guide

    |− S Logs |− Manu Time |− Serial Num |− Vendor |− Device Name |− Alg Version |− Firmware Ver |− View Mac |− MCU Version DIGIgarde PLUS User Guide © Last Change Copyright 2012 TDSi 13 May, 2016 Page 61...
  • Page 68: Wiegand Format

    9.2.1 9.2.1 9.2.1 9.2.1 Wiegand format Wiegand format Wiegand format Wiegand format F Series Fingerprint Access Control Wiegand format is a general Access Control protocol. DIGIgarde PLUS User Guide © Copyright 2012 TDSi Last Change Page 62 13 May, 2016...
  • Page 69: 26-Bit Wiegand Format

    2 is MSB ( most significant bit) Card code, (0-65,535) (bit 10-bit 25) bit 10 is MSB (most significant bit) Odd parity bit, over bits 13 to 26 DIGIgarde PLUS User Guide © Last Change Copyright 2012 TDSi 13 May, 2016...
  • Page 71 Time and Data Systems International Ltd Unit 10 Concept Park Innovation Close Poole Dorset BH12 4QT +44 (0)1202 723535 +44 (0)1202 724975 http://www.tdsi.co.uk/ Sales Enquiries: sales@tdsi.co.uk General Enquiries: info@tdsi.co.uk Marketing Support: marketing@tdsi.co.uk Technical Support: support@tdsi.co.uk...

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