Do you have a question about the Pellet Comfort Series and is the answer not in the manual?
Questions and answers
Summary of Contents for ORTE Pellet Comfort Series
Page 1
Pellet Comfort water boiler with nominal heat capacity of: 7, 10, 16 and 25 kW with automatic solid fuel feeding, using pellet. TECHNICAL AND MAINTENANCE DOCUMENTATION OPERATION AND MAINTENANCE MANUAL WARRANTY device version: 04/2017 document version: 13/2018/JK Orte Polska Sp. z o.o. Słoneczna 1, 96-321 Oddział Manufactured in Poland www.orte.pl...
OPERATION AND MAINTENANCE MANUAL 1. General information ………………………………………..……………………………………………………………………………….………3 2. Technical specification…………………………………………………………………………………………………………………………..…………..4 3. Intended use and characteristics……………………………………………………………………..……………………………………...6 Page | 2 3.1 Intended use……………………………………………………..…………………………………………………………………………………….…6 3.2 Information about the boiler……………………………………………………………..……………………………………………..…..……6 3.3 Installation guide………………………………………………………………………………………………..…..……………………………..…..6 3.4 Operation guide…………………………….…..………...……………………………………………………………………………………….…..7 3.5 Safety systems………………………………………………………………………………………………………..…..……………………………..7 3.6 Boiler construction……………………………………………………………………………………………………………………………..8 3.6.1.
Orte Polska Sp. z o.o. is not liable for damages resulting from improper installation of the boiler, unauthorized modifications, using spare parts not authorized by the manufacturer, or failure to comply with the terms and conditions included in the Technical and Maintenance Documentation (hereinafter: TMD).
2. TECHNICAL SPECIFICATION PELLET PELLET PELLET PELLET TYPE with RK 2006-SPGM controller COMFORT 7 COMFORT 10 COMFORT 16 COMFORT 25 Page | 4 TECHNICAL DATA Area of a house built according to the current energy standards (m2) Max. power supplied with fuel (kW) 26.6...
Page 5
PELLET PELLET PELLET PELLET TYPE with RK-2006 SPGM controller COMFORT 7 COMFORT 10 COMFORT 16 COMFORT 25 Custom: 270, 380l, 560l. External feeding Fuel feeding from the tank to the burner Page | 5 BURNER Steel grade:1.4828 Cylindrical burner...
3. INTENDED USE AND CHARACTERISTICS 3.1. Intended use Page | 6 Water boilers Pellet Comfort are delivered as integrated heating devices that consist of a boiler with a capacity of 7.3 or 23.6 kW along with a burner, pellet tray and feeder. The devices are designed for heating in buildings where there is a central heating water installation (C.O.) and/or a usable water installation...
3.4. Operation guide When using the heating system, adhere to the following tips: The boiler should be working at the minimal return temperature from 42 ° C to 60 °C. Do not exceed 80°C at the system supply.
3.6. Construction of the boiler Pellet Comfort boiler consists of the following assemblies: heat exchanger, automation/controller, burner along with a feeder, electrics, wiring and a tray. The controller is installed in the upper part of the boiler cover. Near the controller, there are fuses 5A (a) and 2.5A (b) a central switch is on the top plate of the Page | 8 boiler (c).
3.6.3. Diagram of the burner Page | 11 1 - fireplace inlet 4 - burner front panel 2 - burner pipe 5 - fan cover 3 - burner grill 6 - burner upper and back cover 3.7. Operation and storage conditions Before installation, read the requirements of this manual and the requirements of national and local laws.
3.8. Minimal distances and flammability of construction materials INFO: Depending on the country, different minimum distances may apply – please consult an installer or a chimney-sweeper. Page | 12 No flammable materials allowed in the room. 3.9. Minimal reflux temperature The boiler must operate with a minimum reflux temperature of 42 ÷...
Then, secure the chimney outlet using the chimney sieve. It is intended to reduce the intensity of soot combustion in the chimney by suppressing the fire, and to prevent the escape of burning soot from the chimney, consequently protecting the roofs and nearby buildings against fire. The chimney sieve can be replaced with a wet cloth to cover the chimney outlet in case of fire.
Page 14
Before starting up the system, carefully read safety tips. Threat due to non-compliance with safety rules in emergency situations, e.g. in case of fire Never put yourself in life-threatening situations. Your own safety always comes first. Damage due to improper operation Page | 14 Operation errors can lead to injuries and/or damage to property.
No flammable materials allowed in the room. Combustion air/air in the room Combustion air/air in the room must be isolated from aggressive substances (e.g. alkyl halides/fluorocarbons, substances containing chlorine or fluorine compounds). This is to avoid corrosion. Page | 15 ...
Move the boiler to the place of installation. During transport, make sure not to damage the boiler. If possible, transport the boiler secured on the pallet to the place of installation. Unpack the boiler. Dispose of the packaging in accordance with environmental protection requirements.
DANGER: Fire hazard due to flammable materials or liquids! Do not place or store flammable materials or liquids in the boiler room. WARNING: Damage to the system due to too small distance from the walls! Page | 17 In case of non-compliance with the minimum distances, cleaning of the boiler is impossible.
A chimney with a proper chimney draft is the main factor determining the correct operation of the boiler. This has a significant impact on the power and efficiency of the system. The boiler can be connected to a chimney with sufficient chimney draft – see technical data.
DANGER: Risk of injuries/damage to the system due to shortage of combustion air! Insufficient amount of combustion air can lead to the formation of tar and low-temperature gases. Ensure the supply of a sufficient amount of air through the openings leading to the outside.
Page 20
Page | 20 A and B. Heating circuit supply connections (optional). Hot water outlet. C. Exhaust output. D. Drain hole. E. Return water connection. Cold/cooling water inflow. DANGER: Injury and/or damage to the system due to overheating! The boiler can operate only with an active thermal outflow protection and/or safety heat exchanger.
5.8. Filling the heating system and checking for leaks CAUTION: Health hazard due to contamination of usable water! Page | 21 Strictly adhere to national regulations and standards on the prevention of usable water contamination. Ensure compliance with EN 1717.
Max. operating pressure of Pellet Comfort boilers is 1.5 bar. Protection of an open water heating system should consist of basic and complementary safety devices and...
Do not place mountings allowing for the total or partial closure of the flow or devices and mountings reducing the internal cross-section on safety pipes, expansion pipe, overflow pipe and venting pipe. INFO: The minimum capacity of the expansion vessel is calculated according to the formula [1] - PN-91/B- Page | 23 02413 p.
Explain the installation and operation of the boiler to the customer or user. WARNING: Damage to the system due to non-compliance with the minimum return temperature! During the first start-up, set the minimum return temperature and check it at the boiler return.
The pump should automatically turn off several minutes after the burner goes into “PUTTING OUT” mode (or “AFTER A drop in the environment temperature below the set BURNING”, depending on the version of the device). temperature switches on the burner. If the boiler water exceeds 90 °C, the burner is immediately turned off and goes into “PUTTING OUT”...
After “identifying the flame” (when the set lightness threshold is detected by the photocell), the lighter is switched off and the ORTE burner goes into automatic mode. This is signalled by the message MAXIMUM POWER on the controller display.
7.6. Burner trouble In case of any irregularities, try to recognize the fault by using the table below or contact the service Page | 27 technician. Fault Presumed cause Solution - add fuel (pellet) no fuel in the tray – NO FUEL...
7.7. Replacement of spare parts in the burner REMEMBER!!! IF YOU WANT TO TURN OFF THE DEVICE – USE THE STOP BUTTON ON THE CONTROL PANEL. DO NOT UNPLUG IT BECAUSE OF THE RISK OF EXPLOSION. Page | 28 DANGER: Before cleaning the device, make sure that it is unplugged and that it has been turned off for at least 3 hours.
8.1. Cleaning the boiler Page | 29 REMEMBER!!! IF YOU WANT TO TURN OFF THE DEVICE – USE THE STOP BUTTON ON THE CONTROL PANEL. DO NOT UNPLUG IT BECAUSE OF THE RISK OF EXPLOSION. DANGER: Before cleaning the device, make sure that it is unplugged and that it has been turned off for at least 3 hours.
Unplug the cables and block from the port. Page | 30 Unscrew the screws (burner 24-45 kW: 2 screws ø 8, burners 80-250 kW: 4 screws ø 10). Remove the burner and place in on the table or other convenient place.
9. SHUT-DOWN NOTE: Damage to the system due to frost! Page | 31 If the heating system is out of operation, there is risk of freezing. Drain water from the heating system at the lowest point to protect it from freezing.
11. The costs of service in order to repair complaints due to the reasons mentioned in points 9 and 10 are covered by the customer 12. Complaints can be submitted by post or e-mail to the following address: ORTE POLSKA SP. Z O.O., ul. Groblowa 1. 05-800 Pruszków, e-mail: biuro@orte.pl...
12. WARRANTY CARD The only basis for seeking claims due to the warranty is the installation of device by an authorized installer and this warranty card (properly filled and in accordance with the Technical and maintenance documentation; with legible signatures) and the proof of purchase. A scan of this warranty card should be sent to the manufacturer at the address biuro@orte.pl...
Page 34
HYDRAULIC SYSTEM ACCEPTANCE AND BOILER COMMISSIONING PROTOCOL Activities during the start-up Measured Remarks values Fill the heating system and check Page | 34 the tightness of connections. Enter operating pressure and water quality values to the manual. • Heating system filling pressure Creation of operating pressure •...
Page 35
USER Full name or company name: . ………………….……………………………………….. Address: ………………….………………………………………………………………………………….. Page | 35 Phone number: ………..……………………………………………………………………………………….… Date Legible signature of the User **) **) The User confirms: - he has been instructed in terms of operation and maintenance - he received the Technical and maintenance documentation along with the filled warranty...
Page 36
PERFORMED SERVICE Maintenance depending on inspections and needs Date Date Date Checking the general state of the heating system Checking and controlling the heating system Page | 36 Checking parts with flowing water: • tightness during operation • leak tests •...
13. EC DECLARATION OF CONFORMITY Page | 39 EC DECLARATION OF CONFORMITY ORTE POLSKA SP. Z O.O, ul Słoneczna 1, 96-321 Oddział confirms that heating boilers Pellet Comfort are in accordance with appropriate directives and standards (and updates). Directives: 2006/95/EC...
Need help?
Do you have a question about the Pellet Comfort Series and is the answer not in the manual?
Questions and answers