Onity HT22 User Manual
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Onity HT22 User Manual

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Onity, Inc.
HT22 Users Manual
Version 10.0
Published October 2009

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Questions and answers

Hampton Inn Whitestown
April 3, 2025

my onity key is slow making 2nd key

0
3 comments:
Mr. Anderson
April 3, 2025

The Onity HT22 key may be slow when making a second key because the lock might be dirty. Cleaning the lock with Cleaning Cards is recommended first. If the issue persists and a delayed red light continues, the lock may need to be replaced.

This answer is automatically generated

0
Hampton Inn Whitestown
April 3, 2025

@Mr. Anderson

0
Hampton Inn Whitestown
April 3, 2025

@Hampton Inn Whitestown

0
Sue Spencer
May 29, 2025

The guest key card is allowing the guest to get in their room after checkout time. The reader shows the expired time as 12:00 but at 1:00 the key still opens the guest room door.

0
1 comments:
Mr. Anderson
May 29, 2025

The Onity HT22 guest key card could still open the room door after the checkout time if the expiration time was padded using the RESERVATION PAD HOURS setting. This setting adds extra hours to the expiration time to avoid issues with lock time drift or daylight savings time changes. As a result, the card may remain valid beyond the intended checkout time.

This answer is automatically generated

0
J.Huff
May 12, 2025

On the HT22 when replacing lock it comes up on pp with "clear the lock" what should I do?

0
1 comments:
Mainman
June 1, 2025

@J.Huff Take the lock off the door. On the back of the lock should be a little black plug. Take the plug off and then you should see a little black button. Hold that button down and count to 20. That should clear the lock.

0
Sherry Dorsett
May 6, 2025

I am looking for step by step instructions on how to re program a door with the pp

0

Summary of Contents for Onity HT22

  • Page 1 Onity, Inc. HT22 Users Manual Version 10.0 Published October 2009...

  • Page 2: Table Of Contents

    Contents Introduction Company History Benefits of HT22 System System Components Locks Keycards Portable Programmer Function Keys Cable HT22 Encoder Main Encoder Terminal Regular Encoder Keypad Definitions HT22 Styles Cables Spare Card System Printer Optional Components Off-line Wall Reader On-line Wall Reader...

  • Page 3: Table Of Contents

    Using The HT22 System Training Set Up Connections Connecting Additional Encoders Connecting the Portable Programmer Connecting the Printer Programming the Lock Front Desk Operations Log-On Screen Menu Overview New Guest Check-In Single Room Card Multiple Room Card Copy of a Guest Card...

  • Page 4: Table Of Contents

    Encode a Master Card Change Master Code Master Canceling Card Safes Emergency Card Special Cards Diagnostic Card Canceling Card Blocking Card Programming Card Spare Cards Security Functions Operators List Operator Levels Adding a New Operator Editing a System Operator Deleting a System Operator Auditor Locks Audit Trail On-Line Audit Trail...

  • Page 5: Table Of Contents

    Updating a Peripheral Changing Mode of a Workstation Initialize Modem Set RS-232 BAUD Rate Export Program Using the Portable Programmer Batteries Connecting to the Lock Connecting to the HT22 Function Keys on the PP Menu Choices Update Read Openings Test Initialize Open...

  • Page 6: Table Of Contents

    What To Do If… Lock Needs to be Replaced Room Removed for Maintenance Key Will Not Open a Lock System Maintenance Preventative Maintenance Locks Keycards Encoders Using the Spare Card System Troubleshooting Lock Keycard Portable Programmer Encoder PMS Interface Basic Wall Reader Setting Up the System Equipment Setup Location of Encoders...
  • Page 7 How To Contact Onity Technical Support Product Warranty After-Market Sales Keycards Additional Door, Access Systems, Spares Extended Warranty On-Site Lock Tune-Up Programs & Upgrades Safes List of Illustrations Rear Panel Connections 18, 141 Power Connection 19, 142 Terminating Resistor Switch...

  • Page 9: Introduction

    Philips and Senercomm energy management products. Including manufacturing operations in Spain, Mexico and the U.S., Onity has an extensive sales and service network that spans the globe. With innovative products specially designed to meet the needs of the hospitality industry, Onity continues to provide technological advancements in real-world applications.
  • Page 10 24/7 support. All Onity products are backed by our Worry-Free Guarantee, further ensuring the reliability of the hard-working HT22. All of which adds up to confidence for you and a safe, secure experience for your guests.

  • Page 11: System Components

    System Components Locks The HT24 lock is a stand alone magnetic stripe lock that runs on 4 AA alkaline batteries. The most important feature of the electronic lock is that it changes its code automatically for each new guest who checks into the room.

  • Page 12: Portable Programmer

    Replacement keycards are available from Onity in both a generic format and with custom graphics. Purchases from other vendors should be tested by Onity for compatibility. Portable Programmer The Portable Programmer (PP) is used to transport information between the lock and the front desk equipment.

  • Page 13: Cable

    Portable Programmer to the HT22 encoder. HT22 Encoder The HT22 is a powerful front desk check-in system that does not require a PC. Through the use of an easy-to- use keycard encoding unit you can manage up to 500 doors, 100 operators and 250 master users.

  • Page 14: Main Encoder

    Main HT22 encoder. Terminal The HT22 can be used as a terminal or slave unit to a Main encoder. This allows the hotel to connect up to seven additional encoders to a Main Station for use in front desk reception functions.

  • Page 15: Keypad Definitions

    Keypad Definitions The keypad of the HT22 has 25 different keys to allow operator input into the unit. The following list of keys contains a very basic explanation of what each key does. New Guest The New Guest key is used to quickly begin encoding a new Guest Card.
  • Page 16 CLR (red) – Clear The CLR key is used to erase an entry, exit a function and answer NO to a choice on the screen. Enter (green) The Enter key is used to complete an entry, select an item within a list or answer YES to a choice on the screen.

  • Page 17: Ht22 Styles

    Display Adjustments The HT22 encoder has a Liquid Crystal display with a backlight to allow you to easily view the screen from any angle.

  • Page 18: Spare Card System

    Guest Cards are not affected by these issues. Printer A standard parallel printer is used to print the reports from the HT22 main station. Onity supplies an ink jet printer to perform these functions. System Components - 10...

  • Page 19: Optional Components

    To operate, the off- line readers require a 12 volt DC power supply which is supplied by Onity. They are used to control an electrical locking device, such as an electric strike, magnetic lock, automatic door and gate operator. In all other regards, the off-line reader behaves like the stand-alone lock.

  • Page 20: Card Identifier

    relayed to the reader, so that access privileges can be granted or denied on a minute-by-minute basis. The on-line readers are also used to control an electrical locking device, such as an electric strike, magnetic lock, automatic door or gate operator. Card Identifier The Card Identifier is used by hotels in Point-of-Sale (POS) applications where the property wants to use the...

  • Page 21: Training Materials

    • User Manual – The user manual includes the information on the training video and more detailed explanations of how to use the HT22 system. • Mounted Sample Lock – The mounted sample lock is an HT24 lock that is mounted on a demo block for easy use during the training program.

  • Page 23: Using The Ht22 System

    The power switch for the unit is located on the rear panel, as shown in Figure 2 on page 18. To turn on the HT22, move the switch toward the word “On” (toward the side of the unit). To turn off the HT22, move the switch toward the word “Off”...

  • Page 24: Power Supply

    Encoder(s), the PP and the Printer. We will also initialize the Sample Mounted Lock to use throughout the training. Power Supply A plug-in power transformer is supplied by Onity. Simply Plug this transformer into the wall outlet or Using the HT22 System - 16...

  • Page 25: Connecting Additional Encoders

    Figure 3 on page 19. Figure 3 – Power Connection Connecting Additional Encoders When configured as a main station, the HT22 can be a file server for up to seven HT22 auxiliary encoders. These encoders are connected in “daisy chain”...
  • Page 26 HTCOM cable to the 9-pin port marked PP HTCOM (CN9) on the second auxiliary encoder. You may continue in this manner until a maximum of eight encoders are connected (seven auxiliary encoders and one main station). Using the HT22 System - 18...

  • Page 27: Connecting The Portable Programmer

    Figure 5 – HTCOM Cable Connection Connecting the Portable Programmer To connect the PP to the HT22 main station, connect For systems with more than one end of the PP HTCOM cable to the 9-pin connector one encoder, the Portable...

  • Page 28: Programming The Lock

    Mounted Sample Lock to use in the training presentation. First turn on all of the HT22 encoders. This is done by turning the power switch located on the rear panel of the encoder to the ON position. The encoder(s) will perform some power on testing and then the Enter Password screen appears.
  • Page 29 If your system has been configured with ‘Back of House’ locks, you will see the ‘From Door’ prompt. If you see this prompt, press the CLR button on the HT22 Encoder and the HT22 will begin to load the information into the Portable Programmer.

  • Page 30: Front Desk Operations

    HT22P, as there is no insertion possible with this encoder. Log On Screen A valid password must be entered to access the HT22 system. Each password consists of up to 8 alpha numeric characters. Up to 100 users can be set up to use the HT22 system.

  • Page 31: New Guest Check-In

    When the new card is used in the lock, the card of the previous guest will automatically be canceled in the lock. Since this function is the most frequently used, the HT22 defaults to this function when an operator logs into the system. Single Room Guest Card To check in a new guest, perform the following steps: Enter your password.
  • Page 32 Press the CLR key to say no or press the ENTER key to authorize the use of the safe. Once the optional authorizations are selected, the first letter of each selected authorization will appear above the line the requests appeared on, and Using the HT22 System - 24...
  • Page 33 Press the ENTER key. The screen will prompt you to enter the number of cards required for the guest. You may request up to nine cards. NEW GUEST CHECK-IN Room: 101 14:00 11/26/98 Number of Cards: 2 Using the HT22 System - 25...
  • Page 34 EXIT key to log out of the system. Multiple Room Guest Card The new guest function of the HT22 allows you to make Guest Cards that will work in up to three guestroom doors. As an example, if a family checked...
  • Page 35 Type in the second room number and press the DOWN ARROW key. The cursor will move to a new line of the display and allow you to enter a third room number. NEW GUEST CHECK-IN Room: 101 Using the HT22 System - 27...
  • Page 36 LEFT and RIGHT ARROW keys to move to the appropriate field, and using the number keys to enter the new hour, month, day or year. Using the HT22 System - 28...
  • Page 37 Number of Cards: 2 Press the ENTER key. The display will prompt you to insert and withdraw the card. NEW GUEST CHECK-IN Room: 101 14:00 11/26/98 Insert Card NEW GUEST CHECK-IN Room: 101 14:00 11/26/98 Withdraw Card Using the HT22 System - 29...

  • Page 38: Copy Of A Guest Card

    Enter the room number and press the ENTER key. If this property offers optional authorizations for the use of an amenity, such as the use of a room safe, you will be prompted to either authorize or deny the use of these items. Using the HT22 System - 30...
  • Page 39 COPY GUEST CARD Room: 101 hh/mm/dd/yy 14/11/26/98 Press the ENTER key. The display will prompt you to insert and withdraw the card. COPY GUEST CARD Room: 101 14:00 11/26/98 Insert Card Using the HT22 System - 31...

  • Page 40: Guest Check-Out

    EXIT key to log out of the system. This function is most useful when a guest is checking out of a room early. By performing the check out, the “Room Occupied” warning message will not appear Using the HT22 System - 32...

  • Page 41: Single Opening Card

    Press the CLR key to say no or press the ENTER key to authorize the use of each amenity. Using the HT22 System - 33...
  • Page 42 SINGLE OPENING CARD Room: 101 hh/mm/dd/yy 14/11/26/98 ENTER=Yes CLR=No Press the ENTER key. The display will prompt you to insert and withdraw the card. SINGLE OPENING CARD Room: 101 14:00 11/26/98 Insert Card Using the HT22 System - 34...

  • Page 43: Read Card

    2:00 p.m. on November 27, 1998. Room: 101 Copy Aut: Exp: 14:00 11/27/98 You may read another card by pressing the READ key. When you are finished reading cards, press the Using the HT22 System - 35...

  • Page 44: Rooms Information

    RIGHT ARROW keys to scroll through the list one page at a time. When you are finished viewing the rooms information list, press the MENU key to select another function, or press the EXIT key to log out of the system. Using the HT22 System - 36...
  • Page 45 If you choose to erase the card, the screen will prompt you to press the ENTER key if you want to perform a guest check out, or press the CLR key if you do not want to perform a guest check out. Using the HT22 System - 37...

  • Page 46: Guest Loses A Keycard

    A Guest Key Does Not Work If a guest key does not work in a guestroom lock, first use the READ function to determine if the key is valid Using the HT22 System - 38...

  • Page 47: Encoder Warns "Room Occupied

    The HT22 Encoder Warns “Room Occupied” This is a feature designed to help the desk clerk not to double rent the guest room. Note: the HT22 system is not the primary system to be used to determine occupancy. The Property Management System should perform this function.
  • Page 48 NEW GUEST key must be issued to the guest. In this case, ALL the valid guest keys for that room MUST be re-encoded, otherwise they will stop working in the door. This operation is not valid with the HT22P Encoder. Using the HT22 System - 40...

  • Page 49: Management/Security Functions

    These are the EK (Emergency Key) and GM (Grand Master) keys. The HT22 system is very flexible in the way it handles Master (staff) keys. Each master key type is configured by Onity to open only the doors requested by the property.

  • Page 50: Master Users List

    The HT22 system will allow you to enter up to 250 individual Master Card users. There are three attributes for you to be aware of before continuing: •...

  • Page 51: Add A New Master User

    Adding a New Master User To add a new Master User to the list, perform the following steps: Enter your password and press the ENTER key. Press the MENU key. Press the RIGHT ARROW key one time to enter the Mastering menu.
  • Page 52 ARROW keys to scroll through the alphabet. Continue with this process until the last letter of the name is on the screen. Name: NOREEN VITANZA_ Press the ENTER key. A list of the master levels will appear on the right-hand side of the screen. Use the UP and DOWN ARROW keys to select the master level for this user.
  • Page 53 The screen will prompt you to either grant or deny Office Function capability to this user. Press the ENTER key to allow the user to place locks in office function, or press the CLR key to deny the user this privilege. NOREEN VITANZA Master: GM Privacy Override...

  • Page 54: Edit A Master User

    NOREEN VITANZA Master: GM Privacy Override Office Blocking Override Shift: 0 Press the ENTER key. If this property offers optional authorizations for the use of an amenity, such as the use of a room safe, you will be prompted to either authorize or deny the use of each item.
  • Page 55 A list of the Master Card users will be displayed on Press the HELP key to display the screen. Use the UP and DOWN ARROW keys to information about a specific Master User. select the Master User to be edited. MASTER USERS LIST Aitor Agueda Sam Robinson...
  • Page 56 Inigo Rosas Master: Press the ENTER key. The screen will prompt you to either grant or deny Privacy Override privileges. Press the ENTER key to allow Privacy Override, or press the CLR key to deny Privacy Override. Inigo Rosas Master: MM Privacy Override? ENTER=Yes CLR=No...
  • Page 57 Card, or press the CLR key to deny the user this privilege. Inigo Rosas Master: MM Office Blocking Override? ENTER=Yes CLR=No The screen will prompt you to enter a shift number for this Master User. The shift limits the time that a card will work in the locks to a specific time window.

  • Page 58: Delete A Master User

    Inigo Rosas Master: MM Office Blocking Override Shift: 0 Safe? ENTER=Yes CLR=No The screen will indicate that the operation was completed, and return to the Master Users List. When you have finished editing the Master Users, press the MENU key to select another function, or press the EXIT key to log out of the system.

  • Page 59: Encode A Master Card

    Name: NOREEN VITANZA_ Press the CLR key. The name field will be blank. Press the ENTER key. The system will require you to confirm your wish to delete this Master User. Press the ENTER key to delete the Master User, or press the CLR key to keep the Master User.
  • Page 60 Press the DOWN ARROW key once to select Encode Master Card. Press the HELP key to display Press the ENTER key. The screen will display a list of the information for a specific the Master Users entered into the system. Use the UP and DOWN ARROW keys to select the Master User Master User.

  • Page 61: Change Master Code

    ROY WILSON 14:00 11/27/98 Withdraw Card When you are finished encoding the Master Cards, press the MENU key to select another function, or press the EXIT key to log out of the system. Change Master Code This function is used to “rekey” a property if a Master Card is lost or stolen by changing the code of the lost or stolen Master Card.
  • Page 62 CHANGE MASTER CODE Master: Press the ENTER key. The screen will prompt you to confirm that you wish to change the Master Code for that level of master. Press the ENTER key to change the code for that level of master, or press the CLR key to keep the existing Master Code.

  • Page 63: Master Canceling Card

    Master Canceling Card This function is used to cancel a lost Master Card in the locks. When a master is lost, simply encode a Master Canceling Card for that type of master, and insert it into each lock that can be accessed by the lost master. Once the Master Card is canceled in the locks, you may change Master Codes for that level at a later point in time, then re-encode the Master Cards for that level or...

  • Page 64: Safes Emergency Card

    MASTER CANCELING Master: FM1 Number of cards: 1 Press the ENTER key. The screen will prompt you to insert and withdraw the card. This will be repeated for each copy of the card you requested. MASTER CANCELING Master: FM1 Insert Card MASTER CANCELING Master: FM1 Withdraw Card...
  • Page 65 safe is opened this way, the guest must be given a new Guest Card, and the guest must enter a new PIN to use the safe. To make a Safe Emergency Master, perform the following steps: Enter your password and press the ENTER key. Press the MENU key.

  • Page 66: Special Cards

    Special Purpose Cards. Again, this menu can only be accessed from the Main Encoder. The HT22 system uses special cards to perform various tasks. These cards are the Diagnostic Card, the Guest Canceling Card, the Blocking Card and the cards used with the Spare Card System (Programming and Spare Cards).

  • Page 67: Canceling Card

    DIAGNOSTIC CARD Number of cards: 1 Press the ENTER key. The screen will prompt you to insert and withdraw the card. The screen will return to the main menu. You may select another function, or press the EXIT key to log out of the system.
  • Page 68 CANCELING CARD Change to a new code? ENTER=Yes CLR=No The screen will display the default expiration time and date for this card. You may make any changes you wish to the expiration date and time by using the LEFT and RIGHT ARROW keys to move to the appropriate field, and using the number keys to enter the new hour, month, day or year.

  • Page 69: Blocking Card

    Press the ENTER key. The screen will prompt you to insert and remove the card. This will be repeated for each copy of the card you requested. The screen will return to the main menu. You may select another function, or press the EXIT key to log out of the system.

  • Page 70: Programming Card

    The screen will display the default expiration time and date for this card. You may make any changes you wish to the expiration date and time by using the LEFT and RIGHT ARROW keys to move to the appropriate field, and using the number keys to enter the new hour, month, day or year.
  • Page 71 Cards to work in the locks in the event that the Front Desk Card issuing system is completely down. It is very important to keep the Programming Cards and Spare Cards together in a safe place that is accessible to the front desk staff in the event of an emergency, such as an extended power failure in the hotel.

  • Page 72: Spare Cards

    PROGRAMMING CARD hh/mm/dd/yy 14/11/27/98 Press the ENTER key. The screen will prompt you to enter the number of Programming Cards you wish to make. The maximum number of Programming Cards you can enter is nine. Use the number keys to enter the number of cards you need.

  • Page 73: Security Functions

    To encode Spare Cards, perform the following steps: Enter your password and press the ENTER key. Press the MENU key. Press the RIGHT ARROW key twice to enter the Special Cards menu. Press the DOWN ARROW key four times to select Spare Cards.

  • Page 74: Operators List

    A word about Operator Levels The HT22 system is designed to allow a user to perform only the tasks that are needed. For example, a Front Desk Clerk typically is only allowed to perform basic...
  • Page 75 Encode Master Card Change Master Code Master Canceling Card Safes Emergency Special Cards Diagnostic Card Canceling Card Blocking Card Programming Card Spare Card Security Menu Operators List Auditor Locks Audit Trail On-line Audit Trail Configurations Menu Set Date & Time Language Check-out Warning Auto Log-off Time...
  • Page 76 Peripherals Initialize Modem RS-232 Baud Rate Export Program * Note: Master Cards have an additional level of security. Each master type can have its own level required to encode that master. For example, an EK key may require a level 5 password to encode it while a Housekeeping Section key may require only a level 3 password to encode.
  • Page 77 OPERATORS LIST Aitor Agueda Steve Lyons Julia Vila Paul Love Inaki San Jose Add New Press the ENTER key. The screen will prompt you to enter the operator's name. Name: Using the A-Z LETTERS key, enter the operator's name. Press the ENTER key. The screen will prompt you to enter a password for the operator.

  • Page 78: Editing A System Operator

    ARNON ALEXANDER Password: 218UO Level: 5 Press the ENTER key to complete the operation. The screen will return to the Operators List, where you may add another operator. When you have finished adding operators, press the MENU key to select another function, or press the EXIT key to log out of the system.
  • Page 79 using the A-Z LETTERS key to add the new letters to the operator name. You may clear the operator name by pressing the CLR key. Name: Steve Lyons Press the ENTER key. The password field will be displayed, but the actual password will be hidden. You may edit the password by using the LEFT ARROW key to erase the characters, beginning with the last character in the password, then using the A-Z...

  • Page 80: Deleting A System Operator

    Steve Lyons Password: 2BMNEWO4 Level: 5 Press the ENTER key to complete the operation. The screen will return to the Operators List, and you may edit another operator. When you have finished editing operators, press the MENU key to select another function, or press the EXIT key to log out of the system.

  • Page 81: Auditor

    EXIT key to log out of the system. Auditor This function is used to view the transactions that have occurred on the HT22 console. The HT22 records the last 5000 transactions that have occurred in the system, who made them and when they were made. These transactions may be viewed on the HT22 display, or they may be printed out to a standard parallel printer.
  • Page 82 Press the MENU key. Press the RIGHT ARROW key three times to enter the Security menu. Press the DOWN ARROW key once to select Auditor. Press the ENTER key. The screen will display a list of choices as to what operator information should be included in the report.
  • Page 83 Alan North From: hh/mm/dd/yy 00/11/26/98 CLR=From beginning The screen will now prompt you to select all transactions, transactions for guestrooms only or non- guest related transactions. Use the UP and DOWN ARROW keys to select a data set, and press the ENTER key.
  • Page 84 The screen will now prompt you to press any key to The lower right-hand corner of the screen displays a generate the report. Press any key, and the first item in counter. The left number is the report will be displayed on your screen. You may scroll through the list one item at a time by using the the record displayed;...
  • Page 85 AUDITOR All operators From: Beginning All transactions Aitor Agueda 14:22 11/16/98 Load P. Programmer Alan North 14:31 11/16/98 Exp: 14:00 11/17/98 Alan North 14:31 11/16/98 Exp: 14:00 11/17/98 Alan North 17:35 11/16/98 Exp: 14:00 11/27/98 Inigo Rosas 17:35 11/16/98 Exp: 14:00 11/20/98 Inigo Rosas...

  • Page 86: Locks Audit Trail

    To generate a report of lock transactions, perform the following steps: Connect the Portable Programmer and turn it on. See Connecting to the HT22 on page 111 for instructions on connecting the Portable Programmer to the front desk console. Enter your password and press the ENTER key.
  • Page 87 Audit Trail from: Read on: 11/28 17:51 Lock’s clock: 11/28 17:51 Press any Key Press any key. The first audit will be displayed on the The lower righ- hand corner screen. Use the UP and DOWN ARROW keys to of the screen displays a scroll through the list one item at a time.
  • Page 88 another function, or press the EXIT key from the list of doors to log out of the system. Management / Security Functions - 80...
  • Page 89 AUDIT TRAIL FROM 101 Read on: 11/28 17:51 Lock’s clock: 11/28 17:51 11/16 14:25 Link with P.P. 11/16 14:42 101 #0 New Card 11/16 14:45 101 11/16 14:45 101 11/16 20:14 101 11/17 08:31 101 11/17 10:04 FM1 u23 11/17 13:12 Link with P.P. 11/20 17:40 101 11/20 17:52 101 #0 New Card...

  • Page 90: On-Line Audit Trail

    On-line Audit Trail This function is used to display or print the audit trail from an on-line card reader. This data is retrieved from the locks using the front desk console. The audit trail of the on-line reader will include both valid access entries and invalid access attempts.
  • Page 91 7. Press the ENTER key. The first audit will be The lower right-hand corner displayed on the screen. Use the UP and DOWN of the screen displays a counter. The left number is ARROW keys to scroll through the list one item at a the record displayed;...

  • Page 92: Configuration Settings

    Menu Overview / Refresher The Configuration Menu contains the functions used to set various options for the HT22 system such as the date and time, language, auto log off time, etc. This menu can only be accessed from the Main Encoder.
  • Page 93 SET DATE & TIME MM/DD/YY hh:mm:ss 11 / 26 / 98 13: 09 :14 YY:98 Press the ENTER key. The screen will prompt you to enter the current month. Use the number keys to change the month. SET DATE & TIME MM/DD/YY hh:mm:ss 11 / 26 / 98...
  • Page 94 SET DATE & TIME MM/DD/YY hh:mm:ss 11 / 27 / 98 13: 09 :14 hh:13 Press the ENTER key. The screen will prompt you to enter the current minutes. Use the number keys to change the current minutes. SET DATE & TIME MM/DD/YY hh:mm:ss 11 / 27 / 98...

  • Page 95: Language

    Language This function is used to select the language that the unit will use to interface with the operators. The HT22 can have up to eight different language files stored in the unit. To change the language the unit is using, perform the following steps: Enter your password and press the ENTER key.

  • Page 96: Auto Log-Off Time

    To turn this feature on or off, perform the following steps: Enter your password and press the ENTER key. Press the MENU key. Press the RIGHT ARROW key four times to enter the Configurations menu. Press the DOWN ARROW key twice to select Check-out Warning.

  • Page 97: Enable Master Copy

    Press the RIGHT ARROW key four times to enter the Configurations menu. Press the DOWN ARROW key three times to select Auto Log-off Time. Press the ENTER key. The unit will prompt you to enter the amount of time in minutes before the unit will automatically log-out an inactive user.

  • Page 98: Masters Exp. Hour

    Masters Exp. Hour The Master Exp. Hour option on the Configurations Menu, available in the HT22 version 3.1, allows a level 5 operator to change the default hour for the Master Card expiration. You are still able to change the expiration date and time when you encode a Master Card from the Masters Menu.

  • Page 99: Staff Key Is Broken

    can be encoded for speedy canceling of the lost key. 2. Insert a master canceling key in each lock that the lost master has access to. This will prevent the card from being used in the lock. 3. Use the Change Master Code function to change the code of the master.

  • Page 100: Employee Is Terminated

    Master Card function. Employee is a System Operator If the new employee will be a user of the HT22 system, he or she must be set up as a System Operator. Navigate to the Security Menu, select Operators List, and then scroll down to Add New.

  • Page 101: Maintenance Functions

    As a way of insuring that no guest will be given a key for this room, the HT22 system can mark the room Out of Service. When the room is marked as Out of Service, guestroom cards cannot be encoded for that lock.
  • Page 102 service does not affect the operation of the guestroom lock itself; the Master Cards will still operate the lock, allowing renovations or repairs during the out-of- service period. To take a room Out of Service or return a room to active service, perform the following steps: Enter your password and press the ENTER key.

  • Page 103: Make Back-Up

    Make Back-up This function is used to store the software within the main HT22 station in another unit if you have two or more units connected together. This acts just like a computer back-up; if the main unit fails, another unit can assume the role of the main unit and no data will be lost.

  • Page 104: Deleting A Back-Up

    MAKE BACK-UP Encoder #2 Encoder #3 Encoder #4 Encoder #5 CLR : Clear Back-up Press the ENTER key. The screen will display a counter in the lower right hand corner as it performs the back-up. MAKE BACK-UP Encoder #2 Encoder #3 Encoder #4 Encoder #5 Making Back-up………2012...

  • Page 105: Communication Menu

    EXIT key to log out of the system. Communication Menu Menu Overview / Refresher The final menu of the HT22 system is the Communications Menu. It is from this menu that the HT22 loads the PP, as well as addressing additional encoders and setting communications parameters.

  • Page 106: Load Portable Programmer

    Load Portable Programmer This function is used to transfer current data to the Portable Programmer. The Portable Programmer (PP) is then used to update the data in the stand-alone locks. After 48 hours, the PP will erase this data as a security precaution.
  • Page 107 Complete loading Only time data Press the ENTER key. The screen will prompt you to The Portable Programmer enter a four-digit password. This password may be can be used to open different every time you load the programmer. This guestroom doors. A password is used to protect the guests if password is used to protect the Open function of the PP from being used by someone else, should the PP...
  • Page 108 From Room : 101 Until Room : 340_ Press the ENTER key. If your hotel has back office Onity locks, the screen will prompt you to enter the starting back office lock number. From Room : 101 Until Room : 340 From Door : MGR_ Press the ENTER key.

  • Page 109: Peripherals

    Initializing a Peripheral This function is used to establish a peripheral within the HT22 system the first time it is connected to the HT22 system. To initialize a peripheral device, perform the following steps:...
  • Page 110 Prepare one unit to be initialized. Consult your unit’s Only one unit may be technical manual for instructions on proper wiring and initialized at a time. preparations for initialization. Enter your password and press the ENTER key. Press the MENU key. Press the RIGHT ARROW key six times to enter the Communication menu.

  • Page 111: Updating A Peripheral

    PERIPHERALS Built-in reader Encoder #2 Encoder #3 Parking Press HELP for info. When you have finished initializing peripherals, press the MENU key to select another function, or press the EXIT key to log out of the system. Updating a Peripheral This function is used to transfer the current console data into an on-line reader or identifier.
  • Page 112 Changing the Operating Mode of a Workstation This function is used to change the operational mode of the HT22 workstation encoders between Regular Encoder mode and Terminal Encoder mode. This is useful in a system controlled by a PMS interface. If the...
  • Page 113 Press the ENTER key. The screen will display a list of the system peripherals and their current status. PERIPHERALS Built-in reader Encoder #2 Encoder #3 Parking Press HELP for info. Press the 3 key. The screen will prompt you to select the encoder to be changed from a list of all system peripherals.

  • Page 114: Initialize Modem

    LINE. Then plug one end of the modem cable into the back of the modem, and the other end into the RS232 port on the back of the HT22. Enter your password and press the ENTER key. Press the MENU key.

  • Page 115: Set Rs-232 Baud Rate

    Set RS-232 BAUD Rate This function is used to manually set the speed in which the HT22 will communicate with the PMS system or a serial device, such as a Skidata Encoder. Consult your PMS or device documentation before adjusting this setting.

  • Page 116: Export Program

    Do not use this function unless you are instructed to use it by an Onity Technical Support Representative. See the section in this manual titled HOW TO CONTACT Onity on page 147 for instructions on contacting Technical Support.

  • Page 117: Batteries

    Connecting to the HT22 The PP is connected to the HT22 with a 9-pin cable (see Figure 6 on page 21). Plug one end of the cable into the connector on the PP. Plug the other end of the cable into the connector on the rear of the console labeled PP HTCOM.

  • Page 118: Function Keys On The Pp

    INITIALIZE Door 101 Figure 8 – Portable Programmer Connections Function Keys on the PP ON/CLR (red) The ON/CLR key turns the PP on. It also is used to clear or abort an operation and return to the menu. The OFF key turns the PP off. The PP will turn itself off after about 30 seconds of inactivity.

  • Page 119: Menu Choices

    MENU The MENU key selects the various menu choices. Each time you press the MENU key it will advance to show you the next menu choice. TX (green) The TX key is the "transmit" or "GO" button. It is used to start the communication with the lock once the correct menu selection has been made.

  • Page 120: Read Openings

    Plug the PP into the lock. Press the ON/CLR key to turn on the PP. Press the MENU key until UPDATE appears. Press the UP or DOWN arrow key to select the desired room. (see note below) Press the green TX key. Unplug the PP when it is finished.

  • Page 121: Test

    NOTE: You may read the openings of more than one lock. You will be allowed to select which lock openings to print at the front desk console. Test The TEST function will test most functions of the lock, including the batteries, the electronics and the handle switches.

  • Page 122: Initialize

    NOTE: It is a good idea to use the Diagnosis Card during this test. You will need a card anyway to perform the card switch test and the Diagnosis Card can be used for this purpose. NOTE: The TEST function may also be used to indicate why a card was rejected by the lock.

  • Page 123: Open

    Open The OPEN function can be used to unlock a door that will not respond to a Guest Card or any Master Cards. It will even open a door that has missing or dead batteries. To OPEN a door with the PP, follow these steps: Connect the PP to the lock and turn it ON.

  • Page 124: Daylight Savings Time

    Make a Diagnostic Card. Refer to the portion of this manual titled Special Cards on page 60 for step-by- step instructions on this procedure. Go to every door with the Portable Programmer. Use the Update function to change the time in the locks. While at each lock, use the Test function of the Portable Programmer to test each lock, and use the Diagnostic Card to test the lock read head.
  • Page 125 B) The number of transactions per day. C) Extreme cold weather. D) Battery quality. Onity recommends the use of major brand batteries in the locks, such as Energizer, Duracell and Panasonic batteries. In installations where the lock will be subjected to extremely cold temperatures, use four AA lithium batteries.

  • Page 126: Audit Trail

    Audit Trail The HT24 lock uses non-volatile memory to record the last 100 openings. This means that the lock will not lose the audit trail, even if the batteries are removed. Reading the lock will produce a list of all cards used in the lock and the date and time they were used.

  • Page 127: Using The Ht24 Lock

    1. Rear View 8. Battery Cover 2. Side View 9. Battery Cover Screw 3. Front View 10. Portable Programmer 4. Privacy Connector Jack 5. Clear Button 11. Mounting Posts 6. Green and Red LED 12. Spindle 13. Reader Cover Screws 7.

  • Page 128: Modes Of Operation

    Red Light – Invalid Attempt. Card may have expired, been voided by a new Guest Card or be for a different room. Alternating Red and Green Lights – Privacy indication or card out of shift. Flashing Red Light – Blocked Lock. Flashing Green Light –...

  • Page 129: Lock Needs To Be Replaced

    These doors typically do not have a deadbolt or a privacy thumbturn. Back of House / Back Office Door The HT22 system is flexible enough to program back- of-house doors, such as storerooms, offices, etc., in a way that fits the needs of the property.

  • Page 130: Key Will Not Open A Lock

    Slide the lock off the door. Reverse the above steps to install the replacement lock. With the door open, use the Portable Programmer to Initialize the new lock to the correct room number. Insert and remove an encoded key for the room to display proper functionality before allowing the door to close.

  • Page 131: System Maintenance

    Dirt and grime will build up over time on the magnetic stripe read head if not cleaned. Onity sells Cleaning Cards, which are felt cards with a cleaning solution applied to them. To use them, simply insert and remove the card several times in each lock.
  • Page 132 Daylight Savings Time. The PP tests the batteries and the electronic switches in the lock. When testing an Onity HTCombo safe, the PP is also used to test the keypad. To test the lock, do the following: 1.

  • Page 133: Keycards

    Question: Can I provide my own cards for the system? Onity Technical Support recommends purchasing the Onity rejects over 90% of the cards from Onity. Onity uses only the highest quality keycard vendors who submit cards available. Onity’s quality requirements are so samples.

  • Page 134: Encoders

    Encoders The HT22 encoders require very little maintenance. If you start to get a lot of encoding errors, it may be necessary to clean the encoding slot. In this case, use a can of compressed air (one that is made for use on computers and electronic equipment).
  • Page 135 Programming Card. If it is the correct card, contact Onity technical support. Continue to the next step if the above lights are displayed. 3. While the lock is displaying the RED and GREEN lights, insert and remove the RED Spare Key.

  • Page 136: Troubleshooting

    Troubleshooting Lock Problem: A guest complains that the door will not open, and the lock displays a red light. A quick red light indicates that the lock has properly read the card, and made an informed decision to reject the card. Begin by using the READ function of the front desk console.
  • Page 137 or the circuit board of the lock. To isolate the problem, first remove the lock from the door. Disconnect the privacy wire from the inside escutcheon, but not from the outside escutcheon of the lock. Try the Guest Key again. If you still get the flashing red and green light, the problem is with either the privacy wire or the circuit board of the lock.
  • Page 138 First try using Cleaning Cards in the lock. The Cleaning Cards may be purchased from Onity by calling our After Market Sales department. After cleaning the lock, try the keycard again. If you still get the delayed red light, replace the lock and call Tech Support for an RGA number.

  • Page 139: Keycard

    Keycard Problem: Magnetic Keycards quit working. While several issues can cause a card to stop working – card expires, card is canceled, card not valid for the lock, etc – a common problem on some properties is that the keycard is erased. This is caused by a magnet coming in contact with or close to the magnetic stripe of the keycard.
  • Page 140 HT22 for the first time at a property, and reports no communication with the unit. This can usually be corrected by setting the baud rate of the HT22 to the baud rate of the PMS system. System Maintenance - 132...

  • Page 141: Basic Wall Reader

    This function is used to manually set the speed in which the HT22 will communicate with the PMS system. Consult your PMS or device documentation before adjusting this setting. To adjust the RS232 BAUD rate, perform the following steps: 1. Enter your password and press the ENTER key.
  • Page 142 to reject the card. Begin by using the READ function of the front desk console to verify the card’s status. Most problems of this nature begin with the encoding process. As a final step, you may proceed to the door with the card and the PP.
  • Page 143 First try using Cleaning Cards in the lock. The Cleaning Cards may be purchased from Onity by calling our After Market Sales department. After cleaning the wall reader, try the keycard again. If you still get the delayed red light, contact Technical Support.

  • Page 145: Setting Up The System

    If your system is to be interfaced with the Property Management System, the HT22 Main encoder must be placed in a location that is within 50 cable feet of the PMS server.

  • Page 146: Running The Cables

    Power Requirements Each HT22 encoder must have an electrical outlet to plug into. A power adapter/transformer,12VDC output, is supplied with the each HT22 encoder. It is preferable to plug this transformer into a power strip surge protector. PMS Interface Requirements...
  • Page 147 Figure 10 on page 141 below. To turn on the HT22, move the switch toward the word “On” (toward the side of the unit). To turn off the HT22, move the switch toward the word “Off”...
  • Page 148 Figure 11 on page 142 below. Figure 11 – Power Connection Connecting Additional Encoders When configured as a main station, the HT22 can be a file server for up to seven HT22 auxiliary encoders. These encoders are connected in “daisy chain”...
  • Page 149 Figure 12 – Terminating Resistor Switch To connect several encoders in a network, begin by connecting one end of an HTCOM cable to the 9-pin port on the main station marked HTCOM (CN8). Connect the other end of the HTCOM cable to the 9-pin port marked PP HTCOM (CN9) on the first auxiliary encoder (see Figure 13 on page 144).
  • Page 150 Figure 13 – HTCOM Cable Connections Connecting the Portable Programmer To connect the PP to the HT22 main station, connect one For systems with more end of the PP HTCOM cable to the 9-pin connector on the than one encoder, the...

  • Page 151: Other Tasks

    To connect a parallel printer to the HT22, connect one For systems with more than end of a standard parallel printer cable to the printer you one encoder, the printer wish to use. This cable may not exceed 25 feet in length.

  • Page 152: Set Up And Encode Staff Keys

    Refer to Staff Key Management beginning on page 43 for the procedure to do this. Set up System Operators Anyone who will be accessing the HT22 must have a password to be able to log into the system. Before entering the operators, you must decide which functions they will be allowed to perform.

  • Page 153: How To Contact Onity

    Website www.onity.com Technical Support Onity Help Desk offers live technical support 24 hours a day, seven days a week, 365 days a year. Our fully trained staff provides technical support for our complete product line including electronic locks, safes, and Energy Management.

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