Sony Walkman NWD-B105F Operation Manual page 28

Troubleshooting (continued)
Connection with the computer/"Auto Transfer" software (continued)
Symptom Cause/Remedy
The player is not recognized by • The player's USB connector is not connected to a USB port on
the computer when it is your computer properly.
 Disconnect the player, and then reconnect it.
connected to the computer.
• A USB hub is being used.
 Connect the player directly to a USB port as connection via a
USB hub may not work. However, a USB hub that supplies
power can be used.
• The USB port on your computer may have a problem. Connect
the player's USB connector to another USB port on your
computer.
Audio files cannot be transferred • The player's USB connector is not connected to a USB port on
to the player from your computer. your computer properly. Make sure that "DATA ACCESS" or
"USB CONNECT" appears on the display.
 Disconnect the player, and then reconnect it.
• There is not enough free space in the built-in flash memory.
 Delete unnecessary songs to increase free space.
• Abnormal file(s) exists on the player.
 Transfer your necessary files back to your computer and
format the player (  page 42).
• An audio file is damaged.
 Delete the audio file then transfer it again. When transferring
the audio file, close any other applications to avoid file
damage.

Symptom Cause/Remedy
Only a small number of songs • There is not enough free space in the built-in flash memory.
 Delete unnecessary songs to increase free space.
can be transferred to the player.
• Non-audio data is stored in the built-in flash memory.
 Move non-audio files to the computer to increase free space.
The player becomes unstable • A USB hub is being used.
 Connect the player directly to a USB port as connection via a
while it is connected to the
computer. USB hub may not work. However, a USB hub that supplies
power can be used.
FM Tuner (NWD-B103F/B105F only)
Symptom Cause/Remedy
You cannot hear the FM • The receiving frequency is not fully tuned in.
broadcast well.  Select the frequency manually to improve reception (  page
27).
Reception is weak and sound • The radio signal is weak.
quality is poor.  Listen to the FM broadcast near a window since the signal
may be weak inside buildings or vehicles.
• The headphone cord is not extended enough.
 The headphone cord functions as an antenna. Extend the
headphone cord as far as possible.
The FM broadcast is affected by • A device emitting radio signals, such as a mobile phone is being
interference. used near the player.
 When using such devices as mobile phones, keep them away
from the player.
Continued 