Preventice Solutions ER920W Patient Instruction Manual
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Preventice Solutions ER920W Patient Instruction Manual

Preventice Solutions ER920W Patient Instruction Manual

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ER920W
Patient Instruction Manual
This monitor transmits in
non cellular Transtelephonic mode ONLY
Preventice Services, LLC and Preventice Technologies, Inc., are independent, wholly owned subsidiaries of Preventice Solutions, Inc.

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Summary of Contents for Preventice Solutions ER920W

  • Page 1 ER920W Patient Instruction Manual This monitor transmits in non cellular Transtelephonic mode ONLY Preventice Services, LLC and Preventice Technologies, Inc., are independent, wholly owned subsidiaries of Preventice Solutions, Inc.
  • Page 2 Welcome to the ER920W Your physician has prescribed you the ER920W monitor and monitoring service provided by Preventice Services to detect irregular heart rhythms. You must wear the monitor for the length of time your doctor has prescribed. IMPORTANT Preventice Services is not an emergency response service. Contact your doctor immediately If you are experiencing a medical emergency, dial 911.
  • Page 3 Patient Financial Obligation and Billing Information On behalf of your physician, you are being provided with a heart monitor from Preventice Services. This test will be billed in two parts: 1. Your medical professional will bill your insurance for the in-office hook-up and the final reading of the test results.
  • Page 4 Equipment Battery Compartment Cover (backside) Total recordings Display Screen the monitor can store Battery Level Current Stored Recordings 100% Program Buttons Program Buttons (office use only) (office use only) ECG Cable Record/Send Button Speaker (backside) Lead Wires...
  • Page 5 IMPORTANT Keep the monitor and the lead wires away from water. Remove the monitor and lead wires when you bathe, swim or perform other similar activities then re-attach. Change the electrodes every 3 days or when they no longer adhere to your skin. Dampen with water DAYS to ease removal.

  • Page 6: Step 1: Attaching The Electrodes

    Step 1: Attaching the electrodes 1. Snap the lead wires onto the electrodes. 2. Remove the adhesive backing from the electrodes. 3. Place the electrode on clean, dry skin at the locations shown in the diagram. Air bubbles or creases should not appear once the electrode is placed on the skin.

  • Page 7: Step 2: Activating The Monitor

    Step 2: Activating the monitor 1. Install only the AA battery pack provided into the battery compartment by observing the polarity symbols. Failure to install the batteries properly may damage the monitor. • The monitor will emit rising ring tones. The display screen will show a preview of your ECG then will read “Monitoring.”...

  • Page 8: Changing The Batteries

    Step 4: Transmitting events 1. Call 888.500.3522. We recommend transmitting your recordings from a land line phone. 2. Follow the technician’s instructions. Inform the technician if you are using a cell phone. 3. Unplug the lead wires from the monitor and place the monitor on a flat surface. 4.
  • Page 9 Step 5: Returning the Equipment using UPS® Return the ER920W equipment to Preventice immediately after your service ends.   1. Ensure the number on the bottom right of the display screen is “0.” 2. Remove the batteries from the monitor.

  • Page 10: Frequently Asked Questions

    Frequently Asked Questions Why does the display screen show square lines? Verify the electrodes are properly attached and the cables are properly connected to the monitor. Replace electrodes if necessary. 3. If the problem persists, contact 888.500.3522 (press 1, 1, 4). Why does the monitor emit a high pitched whistle? 1.
  • Page 11 Frequently Asked Questions Why does a number appears in the lower right corner of the display screen without initiating a manual recording? This is part of the monitor’s normal operation. If the number reaches 5 or 6, contact 888.500.3522 (press 1, 1, 2) to transmit stored events. Where can I view the reports provided by my monitor? Contact your doctor to obtain all your reports at the conclusion of your monitoring study.
  • Page 12 24 hours a day, 7 days a week Billing assistance Phone: 888.400.3522 Email: reimbursementinfo@preventice.com Hours: 8:00 a.m. - 5:00 p.m. CST General information Phone: 888.747.1442 Web: www.preventicesolutions.com/patients.html Hours: 8:00 a.m. - 5:00 p.m. CST L-05_PIM-ER03_Rev 2.0 Copyright © 2017 Preventice Solutions – All rights reserved.

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