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Mercury Boulevard Series Manual

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e-bike manual. Model year 2019-20
Page 1
E L E C T R I C B I C Y C L E M A N U A L – B O U L E V A R D S E R I E S

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Summary of Contents for Mercury Boulevard Series

  • Page 1 e-bike manual. Model year 2019-20 Page 1 E L E C T R I C B I C Y C L E M A N U A L – B O U L E V A R D S E R I E S...

  • Page 2: Table Of Contents

    Table of Contents 1. Rider Safety Warnings ............................3 2. E-bike Parts Description ............................ 4 2.1 Boulevard Road ............................... 4 2.2 Boulevard Trail ................................ 5 2.3 Boulevard City ................................. 6 3. E-bike Unpacking and Assembly ........................7 4. E-bike Tuning Instructions ..........................13 4.1 Disc Brake Adjusting ..............................

  • Page 3: Rider Safety Warnings

    1. Rider Safety Warnings Before riding please read the manual carefully and check if each component is secure to ensure a safe ride. If there are any problems, please contact your nearest dealer. 2. While riding on the road, abide by all local traffic laws. In wet conditions, ride at a slower speed than normal. Do not ride with more than one rider on the e-bike.

  • Page 4: E-Bike Parts Description

    2.1 Description of Boulevard Road e-bike 1. Seat post quick-release 2. Stem 3. Handlebar 4. Frame 5. Front disc brake 6. Battery location 7. Pedal 8. Rear derailleur 9. Cassette 10. Rear disc brake 11. Crankset and chainring 12. Taillight 13.

  • Page 5: Boulevard Trail

    2.2 Description of Boulevard Trail e-bike 1. Seat post quick-release 2. Stem 3. Handlebar 4. Frame 5. Front disc brake 6. Battery location 7. Pedal 8. Rear derailleur 9. Casette 10. Rear disc brake 11. Crankset and chainring 12. Taillight 13.

  • Page 6: Boulevard City

    2.3 Description of Boulevard City e-bike 1. Seat post quick-release 2. Stem 3. Handlebar 4. Frame 5. Front disc brake 6. Battery location 7. Pedal 8. Rear derailleur 9. Cassette 10. Rear disc brake 11. Crankset and chainring 12. Taillight 13.

  • Page 7: E-Bike Unpacking And Assembly

    3. E-bike Unpacking and Assembly Unpack the bike box and carefully set aside any extra accessories. Remove the e-bike from the box, clipping the ties from the front wheel and handlebar. Next, remove the foam padding attached to the frame. Page 7 E L E C T R I C B I C Y C L E M A N U A L –...
  • Page 8 3. E-bike Unpacking and Assembling For e-bikes that come with mud-guards, assemble the front mud-guard and headlight using an allen key on the bolt at the top of the fork. Next, secure the mud-guard supports using a Philips head screwdriver on the screws at the bottom of the fork. Page 8 E L E C T R I C B I C Y C L E M A N U A L –...
  • Page 9 3. E-bike Unpacking and Assembly Secure the front disc brakes with the inner six screws on the front fork disc brake mount. There are two installation methods: radial mounting and axial mounting. Radial Mounting Axial Mounting Attach the front wheel by loosening the quick-release handle, inserting the wheel into the fork so the brake rotor sits in the middle of the brake pads.
  • Page 10 3. E-bike Unpacking and Assembly Put the kickstand in the down position to keep the bike stationary. Place the knurled part of the handlebar into the stem faceplate and tighten the screws with an Allen key. A. Make sure that the screws are all evenly tightened, and that there is an even gap on the top and the bottom of the stem faceplate.
  • Page 11 3. E-bike Unpacking and Assembly Grease the seat post, then insert the seat post into the seat tube, adjusting to the appropriate height. Firmly tighten your seatpost using the quick-release lever. A). The seat post must be placed into the frame deeper than the MINIMUM INSERT safety line indicated on the post. Page 11 E L E C T R I C B I C Y C L E M A N U A L –...
  • Page 12 3. E-bike Unpacking and Assembly Put the pedals onto the cranks. Ensure that you have the correct left pedal going into the left crank, and vice versa. They are marked with an ‘L’ and ‘R’ accordingly. The left pedal tightens anti-clockwise, and the right pedal tightens clockwise. Page 12 E L E C T R I C B I C Y C L E M A N U A L –...

  • Page 13: E-Bike Tuning Instructions

    4. E-bike Tuning Instructions 4.1 Disc brake Adjusting: A). Adjust the amount of space to the right and left of the disc rotor so that the rotor does not rub on the brake pads. This is done by adjusting the position of the brake on the fork/frame by loosening off the mounting bolts, making small corrections and re- tightening them.
  • Page 14 4. E-bike Tuning Instructions C). You can adjust the brake cable tension using the micro adjuster on the brake calliper or on the brake lever. D). Your wheel should completely stop turning when the brake lever is pulled to the halfway position. Page 14 E L E C T R I C B I C Y C L E M A N U A L –...

  • Page 15: Derailleur Tuning

    4. E-bike Tuning Instructions 4.2. Derailleur Tuning: The principle of derailleur tuning: some e-bikes have a front and rear derailleur - some models only have one at the rear. For e- bikes with both, adjust the rear derailleur first and then adjust the front derailleur. Tuning the rear derailleur: A) Adjust the upper limit bolt with the chain in the smallest chainring at the back so that the chain cannot move past the smallest chainring.
  • Page 16 4. E-bike Tuning Instructions D) Shift the chain into the smallest chainring at the back and then apply appropriate tension to the gear cable using some needle nose pliers. E) Fix the gear cable in place by tightening the cable clamp on the derailleur while still applying tension to the gear cable. F) Fine tune the cable tension until the gears shift smoothly using the micro adjuster on the derailleur.

  • Page 17: E-Bike Display Instructions

    5. E-bike Display Instructions A). Display Button instructions ) on the display that represent the following functions respectively: ‘Down’, There are three buttons ( ‘Mode’ and ‘Up’. Page 17 E L E C T R I C B I C Y C L E M A N U A L – B O U L E V A R D S E R I E S...
  • Page 18 5. E-bike Display Instructions B). Check that all the bicycle’s electrical connections are in normal condition before the circuit test. C). Hold the button for 2 seconds to switch ON the electric bike system and display. D). Press the button for 2 seconds to turn ON the DISPLAY BACKGROUND LIGHT (and turn on the headlight if the e- bike has one).
  • Page 19 5. E-bike Display Instructions E). If you are walking your e-bike up a hill for instance, you can enter WALK MODE by holding the button continuously. The bike will power beside you at a maximum speed of 6kmph. “P” is displayed on the screen at the same time. The walk-mode function switches off as soon as you release the button.
  • Page 20 5. E-bike Display Instructions G). After switching on the electric Bike system by holding the button for 2 seconds, the display shows Current Speed. To cycle through the different metrics, press the “MODE” button multiple times to show the following information: Running Speed (Km/h) →...

  • Page 21: E-Bike Troubleshooting - Dealer Use Only

    6. E-bike Troubleshooting – Dealers Only To access the Boulevard settings menu, press the and the button simultaneously for 2 seconds while the bike is on. Press to navigate, and use the button to select options. Note: This is for authorised dealer use only. Customers are not permitted to change these settings – doing so will void the warranty and Boulevard will not take any responsibility for any incidents that occur as a result of unauthorised changes.

  • Page 22: Display Error Codes

    6. E-bike Troubleshooting - Dealer use only 6.1. Display Error Codes Display error codes indicate there is a fault with the electrical system. If you encounter an error code on your display, contact your local dealer immediately for assessment/repair. Back-end settings can only be altered by authorized dealers. Page 22 E L E C T R I C B I C Y C L E M A N U A L –...
  • Page 23 6. E-bike Troubleshooting – Dealer use only A). Error “21” current abnormality: Step 1: Check if the connectors of the controller, the battery and the display are loose or damaged, or if the contact pin is inserted crookedly; Step 2: swap the controller for a new one and see if the error code is still displayed; Step 3: if the problem persists, swap the motor with a new one and check if the error is still displayed;...
  • Page 24 6. E-bike Troubleshooting – Dealer use only Step 3: Change to a new controller to test; Step 4: Change to a new wiring harness to test; E). Error“30”communication abnormity: Step 1: Check whether the connector of display , the controller and wiring harness are loose or damaged, or whether the contact pin is inserted crookedly;...
  • Page 25 6. E-bike Troubleshooting – Dealer use only Problem: Motor assistance does not work at all, display works fine The display lights up but the motor doesn’t work – even if the throttle is used, the bike is pedalled or if the 6km/h walk mode is selected.
  • Page 26 6. E-bike Troubleshooting – Dealer use only Problem: Motor assistance does not work and the display can not be turned on A). Please use a Multimeter to check the battery discharge voltage (36V battery voltage is generally more than 31.5V, 48V battery voltage is generally more than 42.5V.) B).

  • Page 27: Daily Maintenance Tips And Best Practice

    7. Daily Maintenance Tips and Best Practice Just like a regular bike, lubrication is important for maintaining your e-bike. The front fork attachment, front and rear axles, bottom bracket, pedal threads and seat posts should be greased once a year. The rest of the drivetrain, including the derailleurs and chain, should be lubricated once a week in Winter and every two weeks over Summer with a bike specific lubricant.
  • Page 28 Daily Maintenance Tips and Best Practice Bike Care • Lightly rinse your bike with fresh water if exposed to salt water/air • Never pressure wash your bike (e.g. water blaster) • Dry your bike and components off with a soft dry cloth •...

This manual is also suitable for:

Boulevard 2019Boulevard 2020

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