Table of Contents
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SkyBox S1 User Manual
1. Introduction.................................................................................................... 3
1.1 Package Contents ................................................................................ 5
1.2 Product Specification............................................................................ 5
1.3 Main Features ...................................................................................... 5
1.4 Minimum System Requirements .......................................................... 8
1.5 SkyBox S1 LED .................................................................................... 9
1.6 Customer service ................................................................................. 9
2. Install Skype Software ................................................................................. 10
2.1 Install Skype and Quick Start ............................................................. 10
3. Setup SkyBox S1 ........................................................................................ 15
3.1 SkyBox S1 Hardware Setup ............................................................... 15
3.2 SkyBox S1 Software Setup ................................................................ 16
4. Use SkyBox S1 ........................................................................................... 25
4.1 Before Making a Call .......................................................................... 25
4.2 SkyBox S1 Icons ................................................................................ 25
4.3 SkyBox S1 GUI .................................................................................. 26
4.3.1 Options ........................................................................................ 29
4.3.2 General Setting Page .................................................................. 30
4.3.3 Audio Setting Page ...................................................................... 38
4.3.4 Phone Setting Page ..................................................................... 40
4.3.5 Speed Dial Setting Page .............................................................. 43
4.3.6 Multi-Call and Conference Setting Page ...................................... 45
4.3.7 Cheese Button Setting Page & Usage ......................................... 47
4.4 Make a Skype/landline Call ................................................................ 50
4.5 Make a SkypeOut Call........................................................................ 52
4.6 Answer a Call ..................................................................................... 55
4.7 End a Call ........................................................................................... 55
4.8 Use Skype Voicemail ......................................................................... 55
4.9 Skype Caller ID .................................................................................. 55
Table of Contents
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Table of Contents
Summary of Contents for skybox S1
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Page 1: Table Of Contents
2. Install Skype Software ................. 10 2.1 Install Skype and Quick Start ............. 10 3. Setup SkyBox S1 ..................15 3.1 SkyBox S1 Hardware Setup ............... 15 3.2 SkyBox S1 Software Setup ..............16 4. Use SkyBox S1 ................... 25 4.1 Before Making a Call ................ - Page 2 4.10 Make a Multi-Call................56 4.10.1 Make a Skype Multi-Call ............58 4.10.2 Make a landline/Skype Multi-Call ..........59 4.10.3 Switch calls in a Multi-Call ............60 4.10.4 Hang up the current call ............. 60 4.10.5 End all calls ................61 4.11 Make a Conference Call ..............
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Page 3: Introduction
Skype call. Even when SkyBox S1 is not plugged into PC USB port, landline is still available for emergency calls. After SkyBox S1 is integrated with office PBX, employees out of office or abroad can call Skype back office via mobile phone to save money. - Page 4 Skype call via your mobile phone to check home status. Many IP CAMs need to have a fixed IP address for remote access, but there is no such limit for Skype and SkyBox S1. Even when you travel abroad, it is easy and free to check your pets.
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Page 5: Package Contents
One type B USB cable(Male A to male B) One RJ11 telephone cable Installation CD including SkyBox S1 setup program, EN, TC and SC quick installation guide and user manual. User can also go to Regin tech web site www.regintech.com.tw/download.htm to download related document. - Page 6 Support standard windows USB audio device with unique device ID Support international busy tone to make connection with PBX feasible SkyBox S1 is at the Landline mode for an emergency call by default when computer is off ...
- Page 7 Auto-configure Skype audio device as SkyBox S1 after SkyBox S1 is connected to computer USB port and initialized completely When landline is not connected, SkyBox S1 auto-switch to Skype mode Functionality Skype speed dial export for back up and import for use ...
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Page 8: Minimum System Requirements
Option for phone line polarity reversal 1.4 Minimum System Requirements To keep normal functions of SkyBox S1, user needs to make sure his/her system to meet the following minimum requirements: One computer running at 1G Hz or better and 512 MB RAM with a USB port ... -
Page 9: Skybox S1 Led
1.5 SkyBox S1 LED 1.6 Customer service Regin Technology Corp. LTD. Office: 886-3-5735360 Fax: 886-3-5739231 Mobile: 886-936071552 Email: henry@regintech.com.tw Address: 3F, NO. 41, Lane 42, Dongguang Rd., Hsinchu, Taiwan Web: http://www.regintech.com.tw Skype: regin.skype... -
Page 10: Install Skype Software
2. Install Skype Software The first step of setting up SkyBox S1 is to install Skype on the computer. 2.1 Install Skype and Quick Start If Skype has been installed, user can skip this section and go to the next section. - Page 11 Next there pops out one window for “install Skype Click to Call” option. Make the decision and click Continue...
- Page 12 Make Bing your search engine and MSN your home page options window pops out. Make your decision and click Continue...
- Page 13 After installation is complete, Skype will ask for account login or create a new account. Please login and then Skype is running...
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Page 15: Setup Skybox S1
Connect the RJ11 telephone cable between the Phone port of SkyBox S1 and one PBX trunking line or phone RJ11 port. 4. Connect the existing telephone cable between the Line port of SkyBox S1 and carrier landline( or via RJ11 jack on the wall). -
Page 16: Skybox S1 Software Setup
After the installation of the Skype software and the SkyBox S1 hardware setup, the next step is to install the SkyBox S1 software. To install SkyBox S1 software: After the SkyBox S1 is connected to the computer, it will take some time for... - Page 17 “Found New Hardware” window to appear. Insert the Installation CD into the CD-ROM drive of the computer. Double click the setup.exe file. Then follow the instructions to install the SkyBox S1 setup program. In Windows 2000, user might get below “Digital Signature Not Found” window.
- Page 18 The “Select Setup Language” window pops up. Choose a preferred language by scrolling down the selection bar. After choosing the language, click OK. The “Welcome to the SkyBox S1 Setup Wizard” appears. Read the on-screen instructions and click Next.
- Page 19 In the next window, check the option of “I accept the agreement” after reading the agreement carefully. Then Click Next. Note: User can click Back to go back to the previous step anytime during installation.
- Page 20 In the below window, designate a folder for the installation. A default folder will appear. If this is not a preferred folder for user, click Browse and choose a folder from the list. After deciding folder for the installation, click Next.
- Page 21 In the below window, choose a preferred folder for SkyBox S1 program’s shortcuts in Start Menu folder. A default folder will appear. If this is not a preferred folder, click Browse and choose a folder from the list. User can choose not to create a Start Menu folder.
- Page 22 11. The below window contains the related installation information and allows the user to select to start the installation. Carefully examine the configurations. If configurations need to be changed, click Back to make necessary modifications. If not, click Install to start the installation.
- Page 23 12. In the below window, user can choose to launch SkyBox S1. Check the “Launch SkyBox S1” box (default is enable). Click Finish to finish the setup. Using Windows OS like Vista, 7 or 8, user needs to launch SkyBox S1 after installation.
- Page 24 SkyBox S1 doesn’t make it. Note: Please do not choose the option of “Deny access”. If such option has been chosen and user still wants to use SkyBox S1, please refer to Q6 of Chapter 5 FAQs for solution.
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Page 25: Use Skybox S1
SkyBox S1 is connected to one computer USB port A telephone is connected to the SkyBox S1 Phone port and SkyBox S1 Line port is connected to landline via telephone cable A Skype program version 8.30.0.50 or later is installed and launched ... -
Page 26: Skybox S1 Gui
SkyBox S1. About will tell user SkyBox S1 software version. Check for latest update will allow user to check and download the latest SkyBox S1 software. The on-line help will be launched when user chooses Help from SkyBox S1 system tray icon. - Page 27 Skype gateway for a Skype call. Users can do whatever with the computer connecting with Skype gateway. SkyBox S1 can’t detect Skype GUI correctly since user might control Skype call status window. There won't be busy tones coming up when caller hangs up the on-going call first.
- Page 28 Skype chat message like ” *123” for extension number 123 to company’s Skype calling account before the call or when the call is in progress. For details, please refer Q28 of chapter 5 FAQs. Followings are detailed descriptions about SkyBox S1 Options settings.
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Page 29: Options
User chooses either OK or Apply button, the new settings will be saved and user has the updated settings when user launches SkyBox S1 again. User can use Cancel button to cancel the changes and Options dialogue closes immediately. Besides, user can click Default button to refresh settings to the default settings for each page. -
Page 30: General Setting Page
4.3.2 General Setting Page The Options dialogue provides the basic operation settings, including Default operation mode setting & switch key, Line/Phone connection, Language, Launch at Windows startup, Caller ID, Skype recovery button Not support Skype 8.x), Ring at startup, Bring Skype when phone is off-hook, Audio recovery, Delay before callout, Skype call waiting timeout, SkypeOut country code &... - Page 31 If SkyBox S1 is running, prevent computer entering into sleep, and If Remote Monitor function is enabled, prevent computer entering into sleep, Set Skype status for office off-hours and Reverse phone line polarity, Video call, When phone is off-hook, call Skype and Forward fixed PBX EXT. for Skype incoming calls Default operation mode setting &...
- Page 32 Three languages are available: English, Simplified Chinese, and Traditional Chinese. If user installs SkyBox S1 in the operation system whose language is not within the three supported languages, then Language will be set to English automatically. The default language is determined by the “Select Setup Language” setting during SkyBox S1 setup installation.
- Page 33 Ring at startup If this setting is enabled, an initial ring from the connected phone will be activated to inform user SkyBox S1 is now ready for use after the device initialization is successfully completed. The default setting is disable.
- Page 34 disconnect the current talking-to callee. The default setting is 10 sec. Note: 1. This setting will be invalid when multiple call function is enabled. 2. When multiple call function is not enabled, user can also press ＊1 from the phone keypad to pick up the interrupt landline call when he/she is on a Skype call.
- Page 35 If SkyBox S1 is running, prevent computer entering into sleep User can disable this setting, but SkyBox S1 won't work for Skype calls. User needs to wake up the computer when he wants to use SkyBox S1 for Skype calls. Default setting is enable.
- Page 36 When SkyBox S1 is running with Skype version later than 7.34 and user wants to forward incoming Skype calls to another Skype account or SkypeOut number after office hours, SkyBox S1 will guide you to Skype web site www.skype.com for manual forward setting as following two pictures.
- Page 37 Reverse phone line polarity User can enable this setting for applications like toll service. The default setting is disable. Video call Enable this setting to make Skype video calls. If “ When phone is off-hook, call Skype” is also enabled and one Skype account, Skype speed dial or SkypeOut number is filled in, one Skype video call will be calling out once the phone is off-hook.
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Page 38: Audio Setting Page
The default setting is disable and Skype callers can send Skype message for PBX extension number. 4.3.3 Audio Setting Page In Audio setting page, user can change audio settings including SkyBox S1 device volume control and Always force SkyBox S1 device as Skype audio. - Page 39 To adjust the audio wave output volume, drag the speaker volume scroll bar. To adjust the audio wave input and recording volume, drag the microphone volume scroll bar. Note: If user attempts to change SkyBox S1 volume from Sounds and Audio...
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Page 40: Phone Setting Page
Devices in control panel, SkyBox S1 program will adjust the volume to its default value. If user attempts to change SkyBox S1's microphone volume from Sounds and Audio Devices in control panel and the volume exceeds SkyBox S1's default value, SkyBox S1 will adjust the volume to its maximum value. - Page 41 Ring signal wave type and frequency Here supports Sinusoidal & Trapezoidal ring wave and four types of ring signal frequency, 20Hz, 25Hz, 30Hz & 50 Hz. User can choose a proper ring signal frequency according to your phone’s ring frequency. Usually the ring signal frequency adopted in the U.S.A.
- Page 42 This feature also allows user to set the appropriate settings of busy tone when SkyBox S1 is connected with one PBX for different application. By selecting a country, the device will activate the specific busy tone frequency and cycle adopted by local Public Switched Telephone Networks in that country.
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Page 43: Speed Dial Setting Page
4.3.5 Speed Dial Setting Page Skype 8.x doesn’t have any developer API to get Skype contacts information. We suggest user to login Skype 7.x with latest SkyBox S1 software for all your Skype accounts before October 31, 2018 and use Export function in... - Page 44 Skype doesn't support speed dial function for version 4.0 and later. User can use SkyBox S1 Speed Dial page to set speed dial for any Skype user or SkypeOut number. There are up to 5 digits for speed dial setting. User needs to upgrade SkyBox S1 version to 3.0.0.9 or later and do the setting at Speed Dial page.
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Page 45: Multi-Call And Conference Setting Page
4.3.6 Multi-Call and Conference Setting Page No support for Skype 8.x! User can enable Multi-Call and Conference functions individually. The page includes settings for Multi-Call setting & Function key and Conference... - Page 46 setting & Function key. After Multi-Call or Conference function is enabled, the corresponding function key is selected. Multi-Call setting & Function key When Multi-Call function is enabled, the function keys for Multi-call are “＊1”. Then user can make a one-on-one talk with the maximum of 3 Skype contacts and 1 landline contact( or 4 Skype contacts) at one time.
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Page 47: Cheese Button Setting Page & Usage
The default setting for Conference is disable. Note: 1. After Skybox S1 multi-call or conference function is enabled, phone keys “＊1” or “＊2” will be function keys. When you make a Skype call or SkypeOut 800 service calls and press “＊1” or “＊2”, this call will be paused for adding more contacts for multiple call or conference. - Page 48 No support for Skype 8.x! This page includes settings for Cheese Button enable, Delay if “＊” key used and Update contacts . Cheese Button User needs to make sure Cheese Button function is enabled by checking Cheese Button box before using this function. Default is enable.
- Page 49 2. User might need to use ”＊” in the phone number to add delay for landline line to be dialed out in some cases. 3. SkyBox S1 has a timely update of Skype status for contacts in Cheese Button list. However, Update contacts button in below figure is for user to update the new added or removed contacts immediately.
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Page 50: Make A Skype/Landline Call
4.4 Make a Skype/landline Call We need user to start a Multi-Call or Conference call from a Skype call. User can’t make a landline call first and then add another Skype contacts for a Multi-Call or Conference call. However, user can add incoming Skype interrupt call by pressing... - Page 51 2. User can press “#” key from phone keypad and find SkyBox S1 blue color LED solid-on and then a Skype dial tone comes up. Dial the speed dial number of the Skype contact or SkypeOut number and wait for 3 seconds for the call to be dialed out.
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Page 52: Make A Skypeout Call
3. If user needs to make a landline call, user can press “#” key from phone keypad to switch to Landline mode. Then SkyBox S1 green LED is solid-on and a familiar landline dial tone comes up. User can make a regular landline call just as user did in the past. - Page 53 USA, Canada, Taiwan and China. When user's dialing number for these areas reaches a valid phone number, SkyBox S1 will dial out immediately. For other areas, user needs to add "#" key after the dialing number to call out immediately or wait for 3 seconds call delay.
- Page 54 5. User will hear a busy tone if the SkypeOut contact doesn’t answer the call. Please refer to 4.4 Make a Skype/ landline call of this user manual for more information about busy tone. 6. User can't reach contact’s office extension through SkypeOut by adding “＊”key between office number and extension number.
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Page 55: Answer A Call
4.9 Skype Caller ID SkyBox S1 can support Type I FSK Caller ID for Skype calls. If SkyBox S1 is connected to one phone with FSK Caller ID support, then user can see the caller's Skype account from display screen when there is an incoming Skype call. As below... -
Page 56: Make A Multi-Call
Skype speed dial number, However, please make sure SkyBox S1 is at VoIP mode by default. If SkyBox S1 is at Landline mode by default and user wants to press “#” key from phone keypad to switch to VoIP mode and redial contact’s Skype speed dial number, it might not... - Page 57 3 Skype contacts and one landline contact( or 4 Skype contacts) and switch between them by using the function key“＊1”. Multi-Call can be done when user is making or answering a call. Note: 1. For Skype version 7.9 and later, multiple calls for some Skype account might have problem.
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Page 58: Make A Skype Multi-Call
Skype contacts for a Multi-Call. 3. After Skybox S1 multi-call function is enabled, phone keys “＊1” will be a function key. When you make a Skype call or SkypeOut 800 service calls and press “＊1”, this call will be paused for possible adding more contacts for a multiple call or conference. -
Page 59: Make A Landline/Skype Multi-Call
4.10.2 Make a landline/Skype Multi-Call User needs to start a Multi-Call from a Skype call. User can’t make a landline call first and then add another Skype contacts for a Multi-Call. 1. User can follow previous section - Make a Skype Multi-Call to add Skype contacts. -
Page 60: Switch Calls In A Multi-Call
talking with a landline contact and there is another Skype call coming, user will hear an interrupt tone. There will be one tip message pop out to guide user to press “＊1” keys to reserve the current landline call and answer the incoming Skype call. -
Page 61: End All Calls
dialing call can be cancelled and then a dial tone comes up. User can decide to make a new call or press Multi-Call function key “＊1” to switch to next reserved call. 4. When user makes a Multi-Call to a contact with Skype voicemail function enable, user can decide to hang up the call by pressing “＊”... - Page 62 1. We need user to start a Conference call from a Skype call. User can’t make a landline call first and then add another Skype contacts for a Conference call. 2. After Skybox S1 conference function is enabled, phone keys “＊2” will be a...
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Page 63: Make A Landline/Skype Conference Call
function key. When you make a Skype call or SkypeOut 800 service calls and press “＊2”, this call will be paused for possible adding more contacts for the conference. You can press the same keys again to continue the call or continue the call through Skype GUI. -
Page 64: Hang Up A Conference Call
to add another Skype contact, dial the speed dial number of the Skype contact (followed by “#” key for an immediate call). Then three parties will be in a Conference. However, user need to press “#” key to switch to Landline mode if user wants to add a landline contact and then call the contact’s phone number. -
Page 65: Skype Recording
7.16.0.102 in the future, user will receive SkyBox S1 software online update or user can get updated SkyBox S1 software from “Check for latest update” of SkyBox S1 system tray icon. There will also be a notice in updated... - Page 66 My document/Skype record folder at default. User can manually delete it. User can click SkyBox S1 tray icon at the right-bottom corner of Windows desktop with right mouse and choose Skype Recording and Skype Recording window will pop out.
- Page 67 After finishing setting changes, please press OK button to save the changes. Recordings are saved at: The default folder is My document/Skype record. User can choose preferred folder. What to record: User can choose to record voices from caller & caller, caller only or callee only.
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Page 68: Skype Remote Monitor
7 seconds. User has 7 seconds to press the first digit of the password and the delay between each digit input can't exceed 7 seconds. If user chooses to accept ”All incoming Skype calls” for Remote Monitor function, all incoming Skype calls will be picked up automatically by SkyBox S1 and there is... - Page 69 Skype calls will be picked up automatically by SkyBox S1 and there is no ring for the phone connected with SkyBox S1 until two beeps are heard by caller and caller doesn’t press any key within timeout for password(like 7 seconds).
- Page 70 It is strongly recommended to check if Skype can find the camera which user will use for Skype remote monitor and test it before using it. From Skype main window, choose Tools->Options->Video Settings as below figure. User can adjust camera angle for the places which user wants to monitor.
- Page 71 SkyBox S1 will automatically change Skype Microphone and Speakers back to SkyBox S1. User had better to enable “ Forced Skybox S1 as the Skype audio device”. User needs to make the change again when he/she wants to use this...
- Page 72 Skype keypad, keyboard or Skype device. If the input is correct, SkyBox S1 will enable Skype video. If the input is incorrect, the call will be disconnected. User can still use the assigned Skype account to make a call to the Skype account running with SkyBox S1 for a voice talk if user doesn’t press any phone key until timeout of password or press “#”...
- Page 73 Note: 1. When user wants to use Remote Monitor function, the computer with SkyBox S1 can’t enter into sleep. If user doesn’t want the computer keep running, user can disable “When Remote Monitor function is enabled, computer won’t enter into...
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Page 74: Other Im Mode
User can use SkyBox S1 for other IMs/Softphones like Lync, Google voice/hangouts, Facebook Messenger, Line, Yahoo! Messenger, ..., etc as an audio device by choosing IM mode from SkyBox S1 system tray icon at the right bottom corner of Windows desktop. But user won’t get phone ring and pick up... - Page 75 SkyBox S1. However, this computer’s music output will go to the phone instead of computer’s speaker. Changing system audio device setting can be done through Options page of SkyBox S1 system tray icon as below figure. After SkyBox S1 is chosen as the computer’s audio device, please click OK or Apply.
- Page 76 In different default operation mode, call operation will be different when SkyBox S1 enters into IM Mode. When SkyBox S1 is set in IM Mode and the default operation mode is VoIP, user can press “#” key from phone keypad to switch to Landline mode. After hearing the familiar landline dial tone, user can make regular landline calls just as did before.
- Page 77 When SkyBox S1 is set in IM Mode and there is an on-going landline call, SkyBox S1 will pop out one message to remind user to pick up the interrupt Skype call by pressing ＊1 phone keys once there is an interrupt Skype incoming call. Then user can switch both calls via ＊1 keys.
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Page 78: Faqs
A: SkyBox S1 is quite different with regular USB devices like USB keyboard or mouse. It needs 5V, 500mA power from the USB port. If SkyBox S1 can't work properly after this device is successfully installed, please unplug this device and... - Page 79 SkyBox S1 LED is solid blue if the default operation mode of Option dialogue in SkyBox S1 system tray icon is VoIP. SkyBox S1 LED will turn solid green if you press “#” key and will hear the familiar landline dial tone.
- Page 82 Windows 2000 pops up message as below. User can click OK button, then unplug SkyBox S1 and plug again or restart Windows 2000. Re-install SkyBox S1 setup program and launch through start menu or SkyBox S1 desk icon to make SkyBox S1 active.
- Page 83 For Skype 7.x,Whenever SkyBox S1 is launched, Skype will invoke one warning window as below figure. If you choose "Deny access", but still want to use SkyBox S1, please go to the Skype window main menu Tools and choose Options. In the next window, choose Advanced tab in the left.
- Page 85 Q7: Why does SkyBox S1 fail to initialize?
- Page 86 A: We strongly recommend user to install SkyBox S1 setup program when user 1 time plugs SkyBox S1 into one certain USB port of any Windows 2000 system. Or user needs to remember to plug SkyBox S1 into the same USB port which user 1...
- Page 87 Q10: Why can't I hear dial-tone when I pick up the handset? A: a. If the default operation mode of general page of SkyBox S1 system tray icon at the right-bottom corner of Windows desktop is VoIP, user can press “#” key to switch to Landline mode and check whether there is a familiar landline dial tone or not.
- Page 88 Audio In and Audio Out scroll bar. Q12: After I run SkyBox S1 in my computer, I couldn't hear music or voice from my computer. What can be done, so that I can listen to music from my original sound device? A: Right-click the "Volume"...
- Page 89 Q13: Do I need to restart my computer whenever I re-plug the SkyBox S1? A: There is no need to restart the computer, but we suggest that you re-open your Skype software and then launch SkyBox S1. We recommend that you plug in the SkyBox S1 first then launch SkyBox S1 and close the SkyBox S1 first before you un-plug the SkyBox S1.
- Page 90 Q20: Why can't I use existing Skype audio devices after SkyBox S1 is installed? A: After SkyBox S1 is installed, Skype sound device will be set as SkyBox S1 as figure in FAQ 11. If user wants to use other Skype device, user can change Skype sound device as the one user wants to use.
- Page 91 Multi-Call or Conference call. However, user can invite the incoming Skype call for a Multi-Call when user is on a landline call. Q23: Can I use Skype version later than SkyBox S1 claims to support in this manual 1.4 Minimum System...
- Page 92 Q25: Why I cannot change Skype audio after Skybox S1 is running? A: Later SkyBox S1 software provides new setting as below figure. If user wants to set other device as Skype audio, he/she can exit SkyBox S1 SW or cancel the default setting ”Always force SkyBox S1 device as Skype audio”.
- Page 93 Although Skype announced Skype version earlier than 7.16 won’t be supported after 03/01/2017, but Skype 7.16.0.102 still works in some PC now. When you are running SkyBox S1 with Skype 7.16.0.102, you might get a warning message for Skype version upgrade when you log in another Skype account.
- Page 94 Q28: Why SkyBox S1 Skype incoming caller can’t dial extension number succesfully? A: For Skype 7.x or Skype 8.x, SkyBox S1 incoming Skype callers will have problem to dial extension number successfully for a Skype-to-Skype call with SkyBox S1 version before 3.0.0.9. The Skype callers either can’t find DTMF dial pad or dialing DTMF doesn't work.
- Page 95 SkyBox S1 under the control of the remote connecting machine and cause Skype audio setting error in SkyBox S1. Before connecting the computer with SkyBox S1 via Windows remote desktop connection, user needs to make sure SkyBox S1 won’t be used by the remote machine by following the setting steps circled in...
- Page 97 Skype version is upgraded when your computer is power up, one possibility is Skype upgrade patch is within Windows upgrade patch. b. Under Skype 7, please click SkyBox S1 system tray icon with right mouse from right-bottom corner of your desktop window. If it is set “Turn on Skype...
- Page 98 If your Skype upgrade setting is correct, however your Skype is upgraded when you turn on your PC. One possibility is Microsoft OS update patch upgrades your Skype version. You can re-install your preferred Skype version. c. Another possibility is caused by ant-virus software like Avast updater. You can follow below three steps to uninstall Avast software updater.
- Page 99 Step 3: Press” Components” in the left site and “Uninstall Component” to uninstall software updater. If “Uninstall Component” is not seen, please press”Software Updater” to find it. Remember to save the change before your leave. Q32: SkyBox S1 needs your computer to be always on for operation, how to...
- Page 100 When SkyBox S1 is in operation, it will prevent the connecting PC from entering sleep in order to make sure SkyBox S1 operation at all the time. It might run the risk of your PC being accessed. You can lock your computer by using the Ctrl+Alt+Del keyboard combination and then selecting Lock screen.
- Page 101 Q33: Why I can’t hear Skype 8.x connecting tone and ring back tone with gateway device? A: Choose SkyBox S1 under “Playback” device of system sound and click “Properties” as below left picture. Then the right picture pops out, choose “Enhancements”...
- Page 102 Setting or Help and feedback page as figure (1) or keeps normal Skype window size but stays at Setting or Help and feedback page as figure (2), it will cause SkyBox S1 has problem to detect the incoming Skype call and doesn’t ring the connecting phone.
- Page 103 Figure(1)
- Page 104 Figure(2) User can keep Skype main window at Windows desktop as below to prevent above phone ring problem.
- Page 105 Q35: Why sometimes SkyBox S1 connecting PBX trunk line be dead-lock? A: There is no developer’s API support to get Skype contact list under Skype 8.x.
- Page 106 You can login Skype 7.x and go to SkyBox S1 "Speed Dial" page to export all Skype contacts and speed dial settings for future usage in another PC with Skype 8.x. We suggest you to login all your Skype accounts in use under Skype 7.x to export the contact lists.
- Page 107 Skype doesn't support speed dial function for version 4.0 and later. User can use SkyBox S1 Speed Dial page to set speed dial for any Skype user or SkypeOut number. There are up to 5 digits for speed dial setting. User needs to upgrade SkyBox S1 version to 3.0.0.9 or later and do the setting at Speed Dial...
- Page 108 A: SkyBox S1 only supports Skype language GUI for Traditional Chinese, Simplified Chinese and English now. If user chooses other language GUI for Skype, SkyBox S1 can’t access Skype and it won’t work. For such case, SkyBox S1 system tray icon will display...
- Page 109 Skype account? A: Now SkyBox S1 can’t detect if Skype account is logged out or not. If user logs out Skype account and logs in again, user needs to end SkyBox S1 and run again.
- Page 110 Q40: Why I can’t make a Skype call from Skype GUI? A: Under Skype 8.x, user needs to pick up SkyBox S1 connecting phone first and then make a Skype call from GUI. If user doesn't pick up phone before calling, the first Skype GUI call might work, but the following GUI calls won’t succeed...
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Page 112: Regulation
6. Regulation Regulatory Compliance Notices Class B Equipment This equipment has been tested to comply with the limits for a Class B device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
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