Yosin EVM-8XA Series Programming Manual
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Yosin EVM-8XA Series Programming Manual

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EVM-8XA Voicemail System
2008
Installation and Programming
Manual

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Summary of Contents for Yosin EVM-8XA Series

  • Page 1 EVM-8XA Voicemail System 2008 Installation and Programming Manual...

  • Page 2: Table Of Contents

    Table of Contents 1. Overview ..................7 Specifications ......................7 Installation .................. 8 Connection Description of EVM-8XA ..............8 Connection Description of EVM-2XA ..............9 Installation Procedure .................... 9 3. How to Start EVM Programming .......... 11 Logging in to the System Program ..............11 Symbols of Programming Paths ................
  • Page 3 Personal Backup Extensions ................34 Follow Me ......................34 Message Distribution ................... 35 Message Notification ................... 35 Phone Recording ....................35 5. System Configuration .............. 37 Number Plan .................... 37 Operating Ways and Feature Codes ............37 Inward Transfers ....................37 Outward Transfers ....................
  • Page 4 Pause Time Length ..................52 SYS_3 ........................52 L1 Rings ....................... 52 L2 Rings ....................... 52 External Phone Notification Attempts ............53 Pager Notification Attempts ................. 53 The Operator Code ..................53 AA Service Language Code ..............53 AA Service Language Code ..............53 AA Service Language Code ..............
  • Page 5 Call Retrieval Feature Code ................. 58 No-answer Code ..................58 Busy-line Code ..................59 C.O Trunk Group Access Code ..............59 MLON Code....................59 MLOFF Code ....................59 System Password ..................59 Administrator Password ................59 Suffix Code ....................59 SYS_7: Hook Flash and Tone Detection .............
  • Page 6 Optional Mailbox Features ................67 Number Arrangement to Non-working Hour Information Menus ....68 Time-out Action to Information Announcements ........68 Lines’ Greeting Languages................68 Lines’ Service Operators ................69 Call Pickup Feature Code ................69 ID DTMF Detection Time ................69 Internal Tone Detection Sensitivity ..............
  • Page 7 *005 Hunt Group Extensions / Hunt Mode..........74 *006 Hunt Group Extensions / Hunt Mode..........74 *007 Hunt Group Extensions / Hunt Mode..........75 *008 Hunt Group Extensions / Hunt Mode..........75 ADM_5_9990 ~ 9999 ..................75 Phone Recordings Collection ............... 75 ML Notification Control / Line Ports ............

  • Page 8: Overview

    1. Overview EVM Voice Mail System works with telephone system (PBX) to automate the call answering, voice messaging, and call transferring. EVM Voice Mail System provides three services: - Automated Attendant (AA) Service answers calls and transfers the calls to pre-defined destinations or destinations that callers select;...

  • Page 9: Installation

    2. Installation Connection Description of EVM-8XA LINE LINE 13VDC PROG BATT Audio 13VDC: the main power connector, which is for connecting to the power transformer included in the EVM-8X package. BATT: the backup-power connector, which is for connecting to a rechargeable battery (12V/7AH is recommended).

  • Page 10: Connection Description Of Evm-2Xa

    blue wires are for the L4 port. LINE 5~8: the Group 2 analog telephone line ports, which are also for connecting to the PBX only if the EVM system is already equipped with an EVM83-4LC card. “Methods of Recording Audio-In: the audio input port. For more information, see Announcements”.
  • Page 11 Detection. - Adjust the system clock for to current date and time. - Check the COM Port parameters if any related feature is used. - Specify service operators as needed. Create mailboxes as needed. - Create information menus as needed. 5.

  • Page 12: How To Start Evm Programming

    3. How to Start EVM Programming Logging in to the System Program To perform the EVM programming, you need to log in to the System Program and the Administration Program. To set Special External Phone numbers and the related Remote Switch Access numbers, you need to log in to some of the Mailbox Programs of the special mailboxes...
  • Page 13 For example, SYS_3_5_[X] indicates the programming path of the Operator Code administration as follows: 1. Hearing the main menu of System Program, you should press 3 to select “To set Ring Times and Operator Code.” If press # or do nothing, you will exit from the System Program and return to the main greeting.

  • Page 14: Programming Path Diagram Of System Program

    Programming Path Diagram of System Program Dialing * * and the System Password Main Menu: To edit SYS_1 For Beginning No, dial 1. Number is N~. To Extension Please enter the For Ending No, dial 2. confirm, press # sign. Or Groups and group number, re-enter up to 4 digits;...
  • Page 15 To set SYS_5 Dialing way is X. To confirm, press # Operating- 1 for Dialing Way [1] sign. Or re-enter again. way for 2 for release after answer [5] 1 for Touch Tone each 3 for release w/o waiting [5] 2 for Long Touch Tone function of 4 for retrieving call once Error...

  • Page 16: Programming Path Diagram Of Administration Program

    Programming Path Diagram of Administration Program Dialing * * and the administrator’s password. Main menu: To convert ADM_1 Exit from the System Program. Working For Working Hour, dial 1. The selected main greeting plays. & Closing For Break Hour, dial 2. hours, dial For Closing Hour, dial 3.
  • Page 17 To define ADM_4 Number is X~. To confirm, operator For the Working Hour operator, dial 1 press # sign, or re-enter up number, For the backup operator, dial 2 to 4 digits. 0000 means to Dial 4. For the Break Hour operator, dial 3 delete.

  • Page 18: Programming Path Diagram Of Mailbox Programs

    Programming Path Diagram of Mailbox Programs Dialing * and the mailbox number (28) Please enter your password. (26) Sorry, the number you entered is not correct, please enter again. (42) You have (38) There are no messages X messages. in your mailbox. (29) Main menu: To listen to...
  • Page 19 To revise VM_3: the Don’t The Don’t Disturb function is set (off) Disturb, dial 3.  Press 3 for the state change. To change VM_4: your Number is X~. To confirm, press #. Or password, re-enter up to 4 digits. dial 4.

  • Page 20: Feature Descriptions And Administration

    4. Feature Descriptions and Administration This chapter describes the features that can be administered by the system administrator. Business Schedule and Control With the Weekly Working Hour schedule (ADM_3) and the Holiday schedule (ADM_7), the EVM can automatically change the mode of AA service. Also, the system administrator can manually control the mode of AA service, by using the Schedule Control menu (ADM_1), or manually activates the closed-hour mode by using the Night switch.

  • Page 21: Announcements Administration

    Announcements Administration To administer announcements, you will use the Announcement Administration menu (ADM_2). Administrable announcements are information announcements and the prompts/greetings that are identified by the paragraph codes as shown in table 4-1. The paragraph codes indicate the purposes of the recorded messages. Up to four messages can be recorded for the same purpose by using the recording language options.
  • Page 22 a. “Sorry, the extension is busy now, please dial * sign to hold, or wait for operator service. b. “Sorry, the extension is busy now, please dial * sign to hold, or dial another extension number. Messages are for telling callers that the called party is busy, during the working hours. Operators’...
  • Page 23 no Personal Busy Prompt.  ADM_5_9903 determines the related features. Backup No-answer Prompt (Non-working Hours) a. “Sorry, the call is unanswered, please dial * sign to hold, dial # sign to leave a message, or wait for operator service.” b. “Sorry, the call is unanswered, please dial * sign to hold, dial # sign to leave a message, or dial another extension number.”...
  • Page 24  ADM_5_9911 ~ ADM_5_9919 are used to assign the recorded messages to menu groups. Notification Greeting “Hello! There are messages in your mailbox, please enter your password to listen.” The purpose is to provide the message a mailbox owner hears on answering a call of Message Notification.
  • Page 25 “For Don’t Disturb message, dial 1. For owner name, dial 2. For busy prompt, dial 3. For no-answer prompt, dial 4. For message distribution, dial 5.” Response to DND-ON Selection (VM_3) “The Do Not Disturb function is set.” Mailbox owners hear this response on dialing 3 (To revise the Do Not Disturb) from the main menu if the previous option is "DND-OFF";...

  • Page 26: Automated Attendant (Aa)

    Amount of Messages “You have X messages.” The mailbox owners whose mailboxes have messages will first hear this message when logging in to their mailbox programs.  Only the built-in message can report the number of messages. Auxiliary Message of Personal Busy / No-answer Prompts “Dial # sign to leave a message.”...

  • Page 27: Call Transfer

    Call Transfer The EVM can transfer a call to an internal phone, a group external phone, a special external phone or a mailbox owner’s personal external phone.  SYS_1 is used to define the extension numbers to identify internal phones and group external phones.

  • Page 28: Number Repeat

     ADM_5_9960 ~ ADM_5_9965 are for setting *003 Hunt Group.  ADM_5_9965 ~ ADM_5_9970 are for setting *004 Hunt Group.  ADM_5_9970 ~ ADM_5_9975 are for setting *005 Hunt Group.  ADM_5_9975 ~ ADM_5_9979 are for setting *006 Hunt Group. ...

  • Page 29: Available Services For Extension Numbers

    Available Services for Extension Numbers When a caller dials an extension number, the EVM will process the call as follows. The extension number is already assigned to a mailbox owner: If the mailbox owner has specified his/her Follow-me destination, transfers the call to it.

  • Page 30: Available Services To No-Answer Phones

    Available Services to No-answer Phones Upon answering or reconnecting a call, whose original destination is a "Ring No Answer" phone, the EVM provides the caller an appropriate service, one of the following. Plays the General No-answer Prompt if the original destination is not a mailbox owner's internal phone.

  • Page 31: Available Services To Busy Phones

    Available Services to Busy Phones Upon answering or reconnecting a call, whose original destination is a busy phone, the EVM provides the caller an appropriate service, one of the following. Plays the General Busy Prompt if the original destination is not a mailbox owner's internal phone.

  • Page 32: Information Menus

    Information Menus Information menus are used to provide the frequently requested information to callers. Callers can choose a main menu from the AA Service options to start searching the information the information menu group provides. Hearing an information announcement, callers can: - Dial * (default) to repeat the announcement.

  • Page 33: Voicemail

    menu 89; dial 1 to select menu 8911 from menu 891. 2-digit numbers beginning with the same first digit may be used to create the main menus of break-hour menu groups or the main menus of closed-hour menu groups. For example, ADM_5_9904_[x2xx] is already specified and two messages are already recorded as the announcements of the menus 28, 29, so callers can dial 8 to select menu 28 from the AA Service options or dial 9 to select menu 29, during the closed hours.

  • Page 34: Features Of Mailboxes

    capacity of the mutual mailbox (9999). In an EVM-8X system, mailboxes 9990~9998 are used as stacked mailboxes. For example, mailbox 9998 and mailbox 9997, if created, are stacked under the mutual mailbox. While the mutual mailbox is full of messages, the new messages will be deposited into the mailbox 9998; while mailbox 9998 is also full of messages, the mailbox 9997 is used.

  • Page 35: Personal External Telephone Numbers

    Personal External Telephone Numbers A mailbox owner administers his/her personal external phone number by setting the VM_6 of the mailbox program. In addition to using the personal external phone to answer the calls of External Phone Notification, the mailbox owner can have the EVM transfer his/her calls to the personal external phone, by setting the function code *6 to the VM_8 and/or VM_9.

  • Page 36: Message Distribution

    *6 (programmed by pressing **6)= the personal phone number specified in the VM_6 Empty= not using this feature Message Distribution A mailbox owner can record a message and send it to all of the mailboxes on a Mailbox Group list at the same time simply by using the list number (1~8).

  • Page 38: System Configuration

    5. System Configuration This chapter describes the settings to be programmed by the installer. Number Plan Number Plan includes: - Extension numbers - An Operator Code - AA Service Language Codes - One-digit Speed Dialing numbers - The menu number of each of information menus ...

  • Page 39: Outward Transfers

    - Supervised Transfer (Options 10~99= number of seconds of the Ring Duration) - If the Error tone or Busy tone is detected, retrieve the call. - If the ringback tone is detected, monitors successive ringback tone cycles. If the called party answers, release the call.

  • Page 40: Message Lamp Notification

    - If the Busy tone is detected, retrieves the call. - Supervised Transfer - Retrieves the call when the Error tone or busy tone is detected. - If the ringback tone cycle is detected, monitors the successive ringback tone cycles. Releases the call when the called party answers.

  • Page 41: External Phone Notification

    1. Establishes the connection of access to the PBX by using an idle port (L2 or L4). 2. If SYS_4_5_[2] is specified, waits one second and then starts Step 3. If not, starts the dial tone detection: - When the dial tone is detected, start Step 3. - If 3-second silence is detected, abandons the following actions and plays the main greeting as receiving an incoming call.

  • Page 42: Internal Phone Notification

    interval between the attempts is a minimum of 6.5 minutes. Internal Phone Notification To deliver the Notification greeting (paragraph 22) to an internal phone, EVM will take the following actions: 1. Establishes the connection of access to the PBX by using an idle port (L2 or L4). 2.

  • Page 43: Integration To Pbx

     If you hear a beep on entering SYS_7_6, it means that the Automatic System Configuration mode has not completed setting up the Busy Tone Cycle Lengths or the Ringback Tone Cycle Lengths.  SYS_7_7, the Tone Cycle Record menu, always remains the time lengths of the last two cycles of the last tone detection;...

  • Page 44: Id Character Strings

     To ensure getting correct information, please make calls of the same type twice.  If you sometimes heard the main greeting instead of a string of digits, you need to lengthen the ID DTMF Detection time.  If any Type code sometimes does not start from the same digit position inside each of the related Digit strings, you need to enable the PBX to delay sending out DTMF Digit strings.
  • Page 45 - A Type code, which represents the call type. - A meaningful phone number: the internal phone number of a mailbox owner activating a Recording-request or activating a Mailbox Program Access Request, or the internal phone number of the original destination of a call. However, a valid phone number must be an extension number included in an EXTN Group.
  • Page 46  ADM_5_9818_(HexHex) is used to specify 2 Busy-line Code.  ADM_5_9819_(HexHex) is used to specify 2 No-answer Code.  ADM_5_9820_(HexHex) is used to specify 2 All-call Code.  ADM_5_9821_(HexHex) is used to specify 2 Recording-request Code.  ADM_5_9822_(HexHex) is used to specify 2 Recording-interruption Code.

  • Page 47: Primal Byte String Of Ml Control Commands

    mailbox owner who activates the recording-request. To enable the system to recognize the information, the programming will be as follows: ADM_5_9802_[7003]: The Line number of the L1 port is “70” and the EXTN Field width is three-byte. ADM_5_9803_(0D0A) and ADM_5_9804_(02): Each string begins with “STX (02)”...

  • Page 48: Dte / Mailbox Reply String

    Outgoing string 1 Outgoing string 2 The assumptions of the above character strings are: the string 1 is to turn the message lamp on for extension 202; the string 2 is to turn the message lamp off for extension 39. To enable the system to send out ML Command strings in the above format, the Primal byte string should be defined by the following either programming.

  • Page 49: Programming Paths

    6. Programming Paths All-Deletion Commands SYS_1_00_0_# This command is used to reactivate Automatic System Configuration mode, restore the default settings of the System Program and empty the Operator Number list and the Holiday schedule. SYS_7_8_1_000_# This command is used to empty all the Tone Cycle settings and reactivate the Automatic System Configuration mode.

  • Page 50: General Extn Groups

    General EXTN Groups A group of consecutive extension numbers can be defined by specifying the Beginning number and the Ending number. An extension number included in a General EXTN Group is an actual phone number except the extension numbers specified in the Call-Forwarding List. SYS_1_[YY]_1_[N~] YY: the group number (01~32) N~: the Beginning number (1~9999)

  • Page 51: Extn Groups' Backup Extensions / Remote Switch Accesses

    0= Unsupervised Transfer *= External Tone Detection 1~9= number of digits before the XX-second pause to insert 0= Blind Transfer * = External Tone Detection  Item c and d are optional; you can press # to end setting for the default features. EXTN Groups' Backup Extensions / Remote Switch Accesses SYS_1_[YY]_3_[X~] YY: the group number (01~32)

  • Page 52: Sys_2: Time Lengths

    SYS_2: Time Lengths Time-out Length SYS_2_1_[XX] XX: the time length that waits a caller to dial a number after the greeting finishes playing 00~99= 0~99 seconds (Default= 03)  SYS_3_0 determines the Time-out action after main greetings.  SYS_4_4 determines the Time-out action after No-answer/Busy Prompts. Ring Duration to Working Hour Operators SYS_2_2_[XX] XX: the option that determines how EVM transfers a call to a service operator during the...

  • Page 53: Message Length

    Message Length SYS_2_6_[XX] XX: the maximum length of a message recorded by a caller (Default= 60) 00= 250 seconds, 10~99= 10~99 seconds. Call Pickup Timer SYS_2_7_[XX] XX: the interval between releasing a call and starting the Call Pickup action 01~99 = 1~99 seconds (Default= 20) This value should be shorter than the time length of “Ring No Answer”...

  • Page 54: External Phone Notification Attempts

     ADM_5_9937_[axxx] determines the maximum time length possible between the rings of an incoming call. External Phone Notification Attempts SYS_3_3_[X] X: 1~9= maximum number of attempts of the External Phone Notification of a new message (Default =2)  The interval between attempts is a minimum of 6.5 minutes. ...

  • Page 55: Time-Out Action To Main Greetings

    Time-out Action to Main Greetings SYS_3_0_[X] X: the option that determine how EVM processes the call when a caller does not respond to a main greeting or the operators’ Busy Prompt (Default =1) 0= repeats the same greeting once; hangs up the call if the caller still does not respond to the greeting.

  • Page 56: Internal Tone Detection Tolerance

    Internal Tone Detection Tolerance SYS_4_6_[X] X: the option that determine the tolerance of the acceptable lengths diverging from the specified Tone Cycle lengths 1= large tolerance, for the cycle lengths of the service tones that the PBX sends out may be irregular.

  • Page 57: Sys_5: Operating-Ways

    2= No (Default) SYS_5: Operating-Ways Description of Operating-Way Options Operating-Way Options 1= sending a hook-flash 2= sending a hook-flash and then dialing the related feature code 3= sending a hook-flash and then sending a hook-flash again 4= sending a hook-flash and then sending a On & Off Hook signal 5= sending a On &...

  • Page 58: Operating-Way Of Call Retrieval On Error Tones

    Operating-Way of Call Retrieval on Error Tones SYS_5_4_[X] X: the Operating-Way option that determines how EVM retrieves the call on the Error tone in transferring a call (Default=1)  SYS_6_2 determines the feature code the operating way may include. Operating-Way of Call Retrieval on Busy Tones SYS_5_5_[X] X: the Operating-Way option...

  • Page 59: Operating-Way Of Conference Establishment

    Operating-Way of Conference Establishment SYS_5_0_[X] X: the Operating-Way option that determines how EVM establishes a 3-party conference (Default=1) * = Not using Conference feature  SYS_6_2 determines the feature code the operating-way may include. But if any Call Retrieving Way has already included it, you must specify Option 0 for using the Operating-Way defined in ADM_5_9930.

  • Page 60: St Busy-Line Code

    Busy-line Code SYS_6_4_[XXYZ] XX: the Type code, which informs the EVM to provide the Busy Phone Service to the caller. YZ: the start of the EXTN field inside a DTMF digit string carrying this Type code 01~09 (1~9), 0* (10)= number of digits before the EXTN field. 99= enabling the EVM to detect this Type code on sending out an internal phone number.

  • Page 61: Sys_7: Hook Flash And Tone Detection

    SYS_7: Hook Flash and Tone Detection Hook Flash Length SYS_7_1_[XXX] XXX: the time length of a hook-flash 000~765= 0.00 ~ 7.65 seconds  If the Hook Flash length that the PBX requires is less than 0.13 seconds, or if the PBX does not send out any tone after receiving a hook-flash of signaling to put a call on hold, you must directly set the Hook-Flash length.

  • Page 62: Ringback Tone Cycle Lengths

    Ringback Tone Cycle Lengths The time lengths of two cycles of the ringback tone that Internal Tone Detection will identify. SYS_7_6_[Y]_[XXX] Y: 1= the 1 Cycle ON (tone) 2= the 1 Cycle OFF (silence) 3= the 2 Cycle ON (tone) 4= the 2 Cycle OFF (silence) XXX: the time length...

  • Page 63: Adm_2: Announcement Administration

    ADM_2: Announcement Administration Paragraph Message Administration ADM_2_[L]_[YY]_[X] L: the recording language 1= 1 language, 2= 2 language, 3= 3 language, 4= 4 language. YY: the paragraph code 01~43= paragraph codes X: 1= to listen to the message 2= to record the message 3= to delete the message ...

  • Page 64: Adm_3: Weekly Working Hour Schedule And System Clock

    Enter the paragraph code. (Or dial the menu number.) Press 2 to select “To Record”, and then speak to the handset on hearing a beep. Press # to end recording and return to Step 4 when finish. Repeat Step 4 to 5 for another announcement for the same recording language. Using a PC To use this feature, you need to record the desired announcements and record them as PC sound files (*.wav), or convert them to audio wave files.

  • Page 65: System Clock Adjustment

    System Clock Adjustment System Clock is used to control the business schedule and to stamp each message deposited into the mailbox. Current Date ADM_3_9_[YYYYMODD] YYYY: Year (2002~ up) MO: Month (01~12) DD: Day (01~31) Current Time ADM_3_0_[HHMMSSW] HH: Hour (00~23) MM: Minute (00~59) SS: Second (00~59) W: 1= Monday, 2= Tuesday, 3= Wednesday, and so forth, 7= Sunday.

  • Page 66: Adm_5: Call-Forwarding List

    Examples: ADM_4_1_[*001]: During the working hours, callers needing help are transferred to *001 Hunt Group. ADM_4_3_[Empty]: During the break hours, no service operator is on duty. ADM_4_5_[9999]: During the closed hours, no service operator is on duty; the Mutual Mailbox prompts callers to leave a message when they need help.

  • Page 67: Adm_7: Holiday Schedule

    X~: the receptionist that is identified by one of the following numbers. (Default= empty) 0~8999= internal phone numbers. 9900~9989= mailboxes 9900~9989 - the phone number of the receptionist is the Special External Phone number that is stored in the VM_6 of the mailbox specified. 9999= using the mutual mailbox to allow callers to leave a message *001~*008= *001 Hunt Group ~ *008 Hunt Group Example:...

  • Page 68: Adm_5_9900 ~ 9949

    N~: 0~9899= mailbox numbers To delete the number you hear, you need to press 0000 and confirm it. To specify the next number, you need to press * to confirm the number you hear. To return to “Define List Number” menu, you need to press # to confirm the number you hear.

  • Page 69: Number Arrangement To Non-Working Hour Information Menus

    1= the caller can only leave a message if the Personal No-answer Prompt or the Backup No-answer Prompt (paragraph 12 for working hours; paragraph 15 for non-working hours) is already recorded. For more information, see the diagram of “Available Services to No-answer Phones.”...

  • Page 70: Lines' Service Operators

    Lines’ Service Operators ADM_5_9906_[abcd] the option that determines the service operators for L1 and L5 the option that determines the service operators for L2 and L6 the option that determines the service operators for L3 and L7 the option that determines the service operators for L4 and L8. 1= the service operators of four service time periods are specified in ADM_4_1, ADM_4_3, ADM_4_5 and ADM_4_7 2= the service operators of four service time periods are specified in ADM_4_2,...

  • Page 71: Virtual Mailbox Numbers

     Most of PBX systems do not need any Internal Path access code. Virtual Mailbox Numbers Non-working Hour Call Transfer Control Auxiliary Mailbox Greetings Control Automatic Message Deletion ADM_5_9910_[abcd] the option that determines the mailbox number of each mailbox owner whose internal phone is specified as a destination in the Call-Forwarding list (ADM_5_[N~]) 0= the extension number (Default) 1= the internal phone number...

  • Page 72: Mailbox Program Access Request Code

    the Operation that is identified by the number Y 0= the number is not an Operation Option. 1= “to listen to the announcement again.” 2= “to return to the previous menu.” 3= “to return to the main greeting.” Mailbox Program Access Request Code ADM_5_9920_[XXYZ] XX: the Type code, which informs the EVM that a mailbox owner requests to log in to the mailbox program.

  • Page 73: Nd All-Call Code

    appearing before the EXTN field. #1 ~ #9, A1 ~ A9, B1 ~ B9 and C1 ~ C9 are similar to the functions of *1 ~ *9. All-call Code ADM_5_9927_[XXYZ] XX: the Type code, which informs the EVM to route the call to the mailbox the phone number indicates for the caller to leave a message.

  • Page 74: Ring Pause

    ADM_5_9934_[X~] (Default= empty) ADM_5_9935_[X~] (Default= empty) Example: ADM_5_9933_[132], ADM_5_9934_[#4]: The Operating-Way is: sending a hook-flash, #4, and the phone number. Ring Pause Conference Time Length Call-Hold Procedure Control ADM_5_9937_[abcd] the maximum time of a pause between the rings of an incoming call 1~9= 1~9 seconds, 0= 6 seconds (Default) the maximum time of a conference call 0 or 1= 10 (Default), 2= 20, 3= 30, 4= 40, 5= 50, 6= 60, 7= 70 minutes...

  • Page 75: Operating-Way For Call Retrieval On Trunk Lines

    Empty= using the C.O Trunk Group Access code specified in SYS_6_5 Operating-way for Call Retrieval on Trunk Lines ADM_5_9949_[X~] X~: the Operating-Way option that determines how the EVM retrieves a call of outward transfer If beginning with 00, the value specifies an operating-way option, the third digit of which is an Operating-Way option (i.e.

  • Page 76: 007 Hunt Group Extensions / Hunt Mode

    *007 Hunt Group Extensions / Hunt Mode ADM_5_9980_[X~] ~ ADM_5_9983_[X~]: 1 extension ~ 4 extension ADM_5_9984_[X~]: Hunt Mode option or 5 extension *008 Hunt Group Extensions / Hunt Mode ADM_5_9985_[X~] ~ ADM_5_9988_[X~]: 1 extension ~ 4 extension ADM_5_9989_[X~]: Hunt Mode option ADM_5_9990 ~ 9999 Phone Recordings Collection ADM_5_9990_[N~]...

  • Page 77: Line Number Of L1 Port / Extn Field Width

    ADM_5_9801_[XXPD] XX: Bit Rate: 00=19200, 01=38400, 12=1200, 24=2400, 48=4800, 96=9600 bps. Parity check: 0= none, 1= odd, 2= even. D: Data bits: 7= 7 bits, 8= 8 bits. XXPD= empty (default): Bit rate= 9,600 bps; Parity Check= none; Data bits= 8 bits. Line Number of L1 Port / EXTN Field Width ADM_5_9802_[XX0Y] XX: 00~92= the line number that indicates the L1 port...

  • Page 78: Nd Extn Field, Type Field And Ln Field

    ADM_5_9811_(HexHex) HexHex: the Hex value of the Type code, which informs the EVM to provide the No-answer Phone Service to the caller. ADM_5_9812_(HexHex) HexHex: the Hex value of the Type code, which informs the EVM to route the call to the mailbox the phone number indicates for the caller to leave a message.

  • Page 79: Rd Extn Field, Type Field And Ln Field

    ADM_5_9822_(HexHex) HexHex: the Hex value of the Recording-interruption Code, which informs the EVM to pause the recording. ADM_5_9823_(HexHex) HexHex: the Hex value of the Recording-continuation Code, which informs the EVM to continue the recording that it paused before. ADM_5_9855_(HexHex) HexHex: the Hex value of the Recording-completion Code, which informs the EVM to end the recording.

  • Page 80: Mloff Code (Hex)

    MLOFF Code (Hex) ADM_5_9842_(HexHex): the1 byte and 2 byte ADM_5_9843_(HexHex): the 3 byte and 4 byte Primal Byte String for ML Control Commands ADM_5_9844_(HexHex): byte 1 and byte 2 ADM_5_9845_(HexHex): byte 3 and byte 4 ADM_5_9846_(HexHex): byte 5 and byte 6 ADM_5_9847_(HexHex): byte 7 and byte 8 ADM_5_9848_(HexHex): byte 9 and byte 10 ADM_5_9849_(HexHex): byte 11 and byte 12...
  • Page 81 ADM_5_9864_(HexHex): byte 9 and byte 10 ADM_5_9865_(HexHex): byte 11 and byte 12 ADM_5_9866_(HexHex): byte 13 and byte 14 ADM_5_9867_(HexHex): byte 15 and byte 16  A byte data is defined by one of the following Hex values - 00 ~ 7F, each of which is used as an invariable byte. - A2 ~ A8: A2 is a byte outputting two meaningless bytes.

  • Page 82: Troubleshooting

    7. Troubleshooting This chapter describes some problems, possible causes, and what to do when they occur. Problems Possible cause and solution  The EVM cannot answer Check the output voltages of the power transformer if the POW all or some incoming indicator is dark or not flashing.
  • Page 83  The EVM fails to Perhaps the Tone Detection Delay (SYS_7_3) is too short announce that a call is  Perhaps the Internal Tone Detection Bandwidth option (SYS_4_8) busy or no-answer. is incorrect  If the PBX sends out irregular tone cycles, large Internal Tone Detection Tolerance (SYS_4_6_[1]) may be helpful.

  • Page 84: Appendix Aascii Character Set

    8. Appendix A ASCII Character Set American Standard Code for Information Interchange: Char Char Char Char ﹫ ﹑ SPACE “ & ｀ － < >...

This manual is also suitable for:

Evm-2030aEvm-2xa seriesEvm-8100aEvm-8400aEvm-8200aEvm-2050a

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