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Summary of Contents for JK Audio Concierge 2x6
- Page 1 ™ Concierge Switch Core User Guide JK Audio...
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Page 2: Getting Assistance
Or check out our FAQ section for answers to common questions. Limited Warranty Concierge 2x6 is covered by a 2 year warranty to be free from defective workmanship and materials. To obtain service, contact JK Audio by phone or email for return authorization. Once authorized, you will carefully pack and ship the faulty product and all accessories to us. -
Page 3: Table Of Contents
Contents Contents Overview Getting to know your Concierge ™ Getting Connected Installation Options Installing Configuring the Concierge™ 2x6 Auto-Ring, Auto-Drop, Slave DIP Switch Controls Auto-Drop & Aux Phone Control Compatibility Technical Information Declaration of Conformity FCC Compliance Contents... - Page 4 STOP Product Registration / Firmware Updates Your Concierge system contains many advanced features, but we are constantly looking for ways to improve. Product Registration allows us to keep you informed of any firmware updates that become available in the future. Concierge allows program updates through the USB port, using simple programming instructions.
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Page 5: Overview
The switch matrix routes six incoming analog phone lines to either one or two JK Audio innkeeper 1rx™ single channel Digital Hybrids, or one innkeeper 2™ Digital Hybrid. A firmware upgrade is all that is required to make most older model INN 1x/INN 1rx and INN 2 hybrids compatible with this new system. -
Page 6: Getting To Know Your Concierge ™ 2X6
Getting To Know Your Concierge™ 2x6 Switch Core Front JK Audio Power Auto-Drop 1 2 3 4 5 6 Switch Core Bridge Back 2x6 Switch Core Phone Ports Expansion Bus 2 / B Phones Data Hybrid Hybrid JK Audio Power... -
Page 7: Getting Connected
Getting Connected GM Bus Hybrid 9 10 11 12 Hybrid Remote Guest Modules Hold Audio 2 / B Input Level GM Bus Hybrid 9 10 11 12 100-240 VAC dio, Inc. 50-60 Hz, 2.5 A Ports & Cable Types 6 Phone Line Jacks Row-A Phone Line to Hybrid 1 Row-A Auxiliary Phone RJ-11C... -
Page 8: Installation Options
Installation Options Installation Options The Concierge system is very flexible, offering many configuration options. The number and type of hybrids and Guest Module control surfaces help determine the system capabilities. It is best to look at your requirements first, then choose the right hybrids and controllers suitable for your unique installation. - Page 9 Installation Options One innkeeper 1x/1rx™ Hybrid The smallest system consists of a one line hybrid and at least one GM1x6 or GM2x6 control surface. This is the most common system assembled when there is only one studio and one optional screener position. One innkeeper connects to the Hybrid 1/A jacks on the Concierge, as does at least one Guest Module.
- Page 10 Installation Options Two innkeeper 1x/1rx™ Hybrids This is a typical configuration if two studios share the same six phone lines. With two single line hybrids, one will get connected to port 1/A and one to port 2/B. Any GM1x6 or GM2x6 controllers connected to bus 1/A will display calls on row A of the Guest Module.
- Page 11 Installation Options One innkeeper 2™ Hybrid While one innkeeper 2 hybrid can function as two separate hybrids as in the previous scenario, conferencing was designed primarily for a one studio application. The innkeeper 2 hybrid connects to the 1/A hybrid port. The innkeeper 2 brings row A and row B callers into the console on separate audio channels, allowing independent level control even during conferencing.
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Page 12: Installing
Installation Step 1: Phone Line Wiring Connect each phone line directly to the RJ-11 jacks on the back of the Concierge. Auxiliary phones should be connected to the 1/A or 2/B Phone Ports for proper system integration. Do not use external line splitters to connect an Aux phone. -
Page 13: Configuring The Concierge™ 2X6
Configuration Dip Switches The Concierge™ 2x6 Switch Core is equipped with 12 slide style DIP switches located underneath the removeable cover plate on the front. Configure your Concierge by enabling or disabling features by switching between the ON and OFF positions for each DIP switch. The following chart shows each feature and it’s corresponding switch. -
Page 14: Auto-Drop & Aux Phone Control
Auto-Drop & Aux Phone Control Auto-Drop Most PBX phone systems (and talk shows systems for that matter) are built on the premise that when you are done talking to one person, and you select a different line, the first caller automatically gets disconnected. In other words, you have to go through an extra step to place a call on hold. -
Page 15: Compatibility
Compatibility Innkeeper Compatibility Concierge communicates with the innkeeper 1x,/1rx, or innkeeper 2 Digital Hybrid over a serial data port. Some early innkeeper models may require a firmware upgrade to become compatible. Contact support@jkaudio.com for a firmware upgrade. Model Serial Number Status Before IN1X01336... -
Page 16: Technical Information
Technical Information Specifications Phone Lines (6) Connector RJ-11C Isolation 1500 VAC Ringer 0.5B REN Hold Audio Line Input Connection 3.5mm mono Impedence 20k ohms Level (-10 dBu) nom. Connector Type B Standard v2.0 Power 120-240 VAC, 50-60 Hz, Power 25 Watts max Connector IEC320-C14 Dimensions... - Page 17 Technical Information Technical Information...
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Page 18: Declaration Of Conformity
LVD 2006/95/EC (Safety) R&TTE 1999/5/EC (Telecom) EMC 89/336/EEC (EMC) RoHS Directive 2015/863 The Technical File containing supporting documentation is maintained at: JK Audio, Inc (Corporate Headquarters) Compliance Manager 1311 E 6th Street Sandwich, Illinois 60548 USA 815-897-2929 phone 815-786-8502 fax... -
Page 19: Fcc Compliance
FCC. Your telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your JK Audio product. If such changes are planned, you'll be notified by your telephone company. - Page 20 Concierge™ 2x6 Switch Core User Guide Version 6/21/19 JK Audio, Inc. 1311 E 6th St. Sandwich, IL 60548 United States Telephone: 815.786.2929 Toll Free: 1.800.jkaudio Fax: 815.786.8502 www.jkaudio.com © 2019 JK Audio, Inc. All rights reserved. JK Audio...
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