Troubleshooting - Whirlpool WNF9 Series Operating Instructions Manual

Refrigerator/freezer combination
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General safety
GB
• The appliance was designed for domestic use inside the home
and is not intended for commercial or industrial use.
• The appliance must be used to store and freeze food products
by adults only and according to the instructions in this manual.
• The appliance must not be installed outdoors, even in covered
areas. It is extremely dangerous to leave the appliance exposed
to rain and storms.
• Do not touch the appliance with bare feet or with wet or moist
hands and feet.
• Do not touch the internal cooling elements: this could cause skin
abrasions or frost/freezer burns.
• When unplugging the appliance always pull the plug from the
mains socket, do not pull on the cable.
• Before cleaning and maintenance, always switch off the appliance
and disconnect it from the electrical supply. It is not sufficient to
set the temperature adjustment knobs on ON/OFF (appliance off)
to eliminate all electrical contact.
• In the case of a malfunction, under no circumstances should you
attempt to repair the appliance yourself. Repairs carried out by
inexperienced persons may cause injury or further malfunctioning
of the appliance.
• Do not use any sharp or pointed utensils or electrical equipment
- other than the type recommended by the manufacturer - inside
the frozen food storage compartments.
• Do not put ice cubes taken directly from the freezer into your
mouth.
• This appliance is not intended for use by persons (including
children) with reduced physical, sensory or lack of experience and
knowledge unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their
safety. Children should be supervised to ensure that they do not
play with the appliance.
• Keep packaging material out of the reach of children! It can
become a choking or suffocation hazard.
Disposal
• Observe local environmental standards when disposing
packaging material for recycling purposes.
• The European Directive 2002/96/EC on Waste Electrical and
Electronic Equipment (WEEE), requires that old household
electrical appliances must not be disposed of in the normal
unsorted municipal waste stream. Old appliances must be
collected separately in order to optimise the recovery and
recycling of the materials they contain and reduce the impact
on human health and the environment. The crossed out
"wheeled bin" symbol on the product reminds you of your
obligation, that when you dispose of the appliance it must be
separately collected. Consumers should contact their local
authority or retailer for information concerning the correct
disposal of their old appliance.
Respecting and conserving the
environment
• Install the appliance in a fresh and well-ventilated room.
Ensure that it is protected from direct sunlight and do not
place it near heat sources.
• Try to avoid keeping the door open for long periods or opening
the door too frequently in order to conserve energy.
• Do not fill the appliance with too much food: cold air must
circulate freely for food to be preserved properly. If circulation
is impeded, the compressor will work continuously.
• Do not place hot food directly into the refrigerator. The internal
temperature will increase and force the compressor to work
harder and will consume more energy.
• Defrost the appliance if ice forms (see Maintenance). A thick
layer of ice makes cold transference to food products more
difficult and results in increased energy consumption.
8

Troubleshooting

If the appliance does not work, before calling for Assistance (see
Assistance), check for a solution from the following list.
The display is completely switched off.
• The plug has not been inserted into the electrical socket, or
not far enough to make contact, or there is no power in the
house.
The motor does not start.
• The appliance comes with a motor protection control (see
Start-up and use).
The display is on but it is dim.
• Pull out and reverse the plug before putting it back in the
socket.
The alarm sounds and DOOR OPEN ALARM flashes on the
display (flash the set temperature in the refrigerator).
• The refrigerator door has been open for more than two minutes.
The sound alert stops when the door is closed or when the
appliance is switched off and on again.
The alarm sounds and TEMPERATURE ALARM flashes
on the display ("A1" is displayed instead of the FREEZER
temperature).
• The temperature inside the freezer is too high. The
freezer will maintain a temperature of around 0°C so
that the food will not refreeze, allowing you to eat it
within 24 hours or to refreeze it after it has been cooked.
To switch off the buzzer, open and close the appliance door
or press the + and – freezer temperature adjustment buttons
once. Press these buttons a second time to display the set
value on the freezer display, switch off the TEMPERATURE
ALARM LED and restore normal operation.
The alarm sounds and temperature alarm flashes on
the display ("A2" is displayed instead of the FREEZER
temperature).
• The temperature of the freezer is dangerously high:
the food inside must not be eaten. The freezer will
m a i n t a i n a t e m p e r a t u r e o f a p p r o x i m a t e l y - 1 8 ° C .
To switch off the buzzer, open and close the appliance door
or press the + and – freezer temperature adjustment buttons
once. Press these buttons a second time to display the set
value on the freezer display, switch off the TEMPERATURE
ALARM LED and restore normal operation.
The refrigerator and the freezer do not cool well.
• The doors do not close properly or the seals are damaged.
• The doors are opened too frequently.
• The temperature that has been set is too high (see Start-up
and use).
• The refrigerator or the freezer have been over-filled.
The food inside the refrigerator is beginning to freeze.
• The temperature that has been set is too low (see Start-up
and use).
The motor runs continuously.
• The SUPER FREEZE button has been pressed (rapid
freezing): the yellow SUPER FREEZE light is on or flashing
(see Description).
• The door is not closed properly or is continuously opened.
• The outside ambient temperature is very high.
The appliance makes a lot of noise.
• The appliance has not been installed on a level surface (see
Installation).
• The appliance has been installed between cabinets that
vibrate and make noise.
• The internal refrigerant makes a slight noise even when the
compressor is off. This is not a defect, it is normal.
Early ending of functions
• Electrical disturbance on the network or brief interruptions of
the power supply.

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