Matrix Telecom NAVAN CNX200 Series Quick Start Manual
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Matrix Telecom NAVAN CNX200 Series Quick Start Manual

Office-in-a-box solution for small businesses
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NAVAN CNX200
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Summary of Contents for Matrix Telecom NAVAN CNX200 Series

  • Page 1 NAVAN CNX200 Quick Start...

  • Page 3: Quick Start

    NAVAN CNX200 Office-in-a-Box Solution for Small Businesses Quick Start...
  • Page 4 Documentation Disclaimer Matrix ComSec reserves the right to change the product design, specifications, components, product information and operating instructions, without prior notice. This is a general documentation for all models/configurations of the product. The product may not support some of the features/facilities described in this document. Matrix ComSec makes no warranties with respect to this documentation and disclaims any implied warranties.

  • Page 5: Table Of Contents

    Contents Know Your NAVAN ..................1 Overview ......................1 Installing NAVAN .................... 5 Preparing for Installation ................... 5 Selecting the Site ....................6 Getting Started ....................6 Connecting to Trunks ..................7 Connecting Extensions ..................11 Setting up the Voice Mail System ..............27 Power ON ......................
  • Page 6 Table of Contents...

  • Page 7: Know Your Navan

    Know Your NAVAN Thank you for choosing the Matrix NAVAN! Please read the instructions in this Quick Start to install and operate this feature-rich Office in-a-Box Solution. This is a common Quick Start for all configurations of NAVAN. For the purpose of illustration, NAVAN CNX226 3G is used throughout this document.
  • Page 8 Variant Description 2 FXO Ports, 6 FXS Ports, 8 SIP Trunks, 24* IP Extensions, Wi-Fi, 1 USB, 8 LAN NAVAN CNX226 2G Switch Ports and 1 2G GSM Module. 2 FXO Ports, 6 FXS Ports, 8 SIP Trunks, 24* IP Extensions, Wi-Fi, 1 USB, 8 LAN NAVAN CNX226 3G Switch Ports and 1 3G GSM Module.
  • Page 9 NAVAN supports LED Indications for Power (PWR), System (SYS), Mobile Port (SIM1), USB, WLAN, WAN and LAN Switch Ports (LAN). LED Indications for Power, System, SIM1, WAN, USB, WLAN and LAN Switch Ports Matrix NAVAN CNX200 Quick Start...
  • Page 10 Matrix NAVAN CNX200 Quick Start...

  • Page 11: Installing Navan

    Installing NAVAN Preparing for Installation Have the items listed below ready: • A suitable location to install the NAVAN. • Necessary telecom wiring in place, with wall jacks for extension lines at the required locations. • Standard, good quality, twisted pair telephone cables with 0.5 mm conductor diameter, with RJ11 plugs.

  • Page 12: Selecting The Site

    Selecting the Site Select an appropriate site to install the NAVAN. The site should: • be well-ventilated, moisture and dust free; not exposed to direct sunlight, heat or excessive cold, or water; be away from water bodies and sources of water. •...

  • Page 13: Connecting To Trunks

    • GSM Antenna. • Cable with RJ45 connector on one end (2 meters length) for WAN. • Power Adapter 24VDC, 2Amp. • AC Power Code for AC-DC Adapter (Indian/Country specific for export). • Two Wall mount Screws (Wood Screw) #7-30 CSK Slotted Head. •...
  • Page 14 Inserting SIM Card in the Mobile Port • To insert the SIM card in NAVAN, • insert the SIM into the SIM slot, with its contact side facing up. • push the SIM backwards into the slot. The SIM is locked inside the slot. To unlock the SIM within the slot, push the protruded portion of the SIM backwards again.
  • Page 15 Ethernet WAN • Use the RJ45 Ethernet cable supplied for the Ethernet port of NAVAN to connect the system to the IP network, which may be Public Internet or a LAN. If connecting to the Public IP Network, • Plug one end of the RJ45 Ethernet cable into the Ethernet WAN Port of NAVAN and the other end into the Broadband Router/Modem.
  • Page 16 If connecting to a Private Network (Behind a NAT Router), • Plug one end of the RJ45 Ethernet cable into the Ethernet WAN Port of NAVAN and the other end into the LAN Switch/Hub. Wireless WAN • Make sure that- •...

  • Page 17: Connecting Extensions

    Connecting Extensions Single Line Telephones (SLT) • Use standard twisted wire pair cables of good quality with RJ11 plugs to connect the analog single line telephone instruments to the FXS (SLT) ports of NAVAN. to the • Place the SLTs, Fax machine at the desired locations. Connect the SLTs, Fax machine wall jacks.
  • Page 18 The first 8 SIP extensions are free. To increase the number of SIP extensions, you will require the IP8 License. Make sure you have a valid Key for this license when connecting more than 8 SIP Extensions. An IP8 license supports 8 SIP extensions. The SIP Extensions may be registered either over Ethernet WAN or Ethernet LAN or Wireless WAN, according to your preference and your IP network installation scenario.
  • Page 19 • You may also register any SIP device (Extended IP Phone/Mobile Softphone Client or Open IP phone) on the public network as SIP Extension. In this case, configure Port Forwarding for SIP and RTP on the Router. Wireless WAN • You can get Wireless WAN connectivity through: 3G module or a USB Dongle. •...
  • Page 20 • You may also register any SIP device on the public network as SIP Extension. Connecting SPARSH VP248 as Extended SIP Extension You are recommended to complete the following steps before connecting the Extended IP Phone to NAVAN: • Decide the location of the Extended IP Phone: within the same network or outside, according to your installation scenario.
  • Page 21 • Assign the Registrar Server Address, as per you installation scenario. • For instructions, see the topic SIP Extensions in the System Manual. Now, follow the steps described below to install the Extended IP phone. The instructions are common for all models of the SPARSH VP248. For the purpose of illustration, the premium model, SPARSH VP248P , has been used.
  • Page 22 • To mount the phone on a desk, • You can attach the Foot Stand in two ways as illustrated below. Foot Stand attached at 30° Angle Foot Stand attached at 50° Angle If you attach the Foot Stand at 50°, the phone will be placed in an almost upright position on your desk.
  • Page 23 • Connect the Handset to the Phone body. • Plug the long straightened end of the phone cord into the handset jack at the bottom of the phone marked with the handset symbol. • Plug the other (short straight) end of the phone cord into the jack at the bottom of the handset.
  • Page 24 • When you power the phone, the boot process will be initiated in the following sequence. • All keys with LEDs, including the Speaker key and the Ringer LED, will glow. • The LCD display will light up. The following message will appear on it, as the phone boots: W e l c om e t o M a t ri x B o o t i n g .
  • Page 25 • When the cursor is placed under the Extended - IP Phone, press Enter key. S e l e c t t h e f i r m w a r e S t a n d a r d S I P E x t e n de d S I P •...
  • Page 26 • The phone makes DHCP Discovery and fetches its IP Address and Server IP Address from the NAVAN. D H C P d i s c o v e r y. . . ! On getting the IP Address, the phone initiates Auto Configuration to download the configuration files from NAVAN.
  • Page 27 • On successful registration, the phone will display the current day, date and time, the extension number and name assigned to the extension phone. Connecting SPARSH VP310 as Extended SIP Extension You are recommended to complete the following steps before connecting the Extended IP Phone to NAVAN: •...
  • Page 28 • Configure the relevant parameters for the Extended IP phone on the Device Settings - Location1 option. • Select the Enable Device check box. • From Device Type list, select MATRIX SPARSH VP310. • Enter the MAC Address of the Extended IP Phone. You can enter the MAC Address either from the label at the back of the system or by checking it from your IP Phone (Press the DSS Keys assigned to the Local Menu >...
  • Page 29 • Reverse the handset wall mount hook to make sure the handset remains intact when you mount the phone. Push the handset wall mount hook upwards to remove it from the slot. Rotate it 180 degrees clockwise and push it downwards into the slot. •...
  • Page 30 • Decide which of these positions would work for you best and accordingly attach the Foot Stand. • Connect the Handset to the Phone body. • Plug the long straightened end of the phone cord into the handset jack on the left side panel of the phone marked with the handset symbol •...
  • Page 31 • To connect your phone to a computer on your desk, use an Ethernet cable (not supplied with this phone). Connect the PC Port of the phone with LAN Port of the computer. • Plug the connector of the Power Adapter in to the power jack. If you want to use Power over Ethernet (PoE), ensure that your LAN Switch supports PoE.
  • Page 32 • After loading the firmware, the phone will prompt you to change Network settings. • Wait for a few seconds. You may change the Network Settings and view the Network Status, if required. To change the Network Settings, press the Enter key. For detailed instructions, see Network Settings under Connecting SPARSH VP310 as Extended SIP Extension in the Connecting SIP Extensions topic, in the System Manual.

  • Page 33: Setting Up The Voice Mail System

    • On successful download of all configuration files, the phone attempts to register with NAVAN. On successful registration, the phone will display the current day, date and time, the extension number and name assigned to the Extended IP Phone. Setting up the Voice Mail System To complete the installation of the Voice Mail System (VMS), all you need to do is: •...
  • Page 34 • When the system becomes stable after power on, each LED will glow as per the normal conditions. Refer to the table given below: Status Meaning Cadence System Powered On Continuous (Power) System Powered Off Random Blinking Preparing Startup SYS (System Starting System Continuous On for 55s Status -...
  • Page 35 a.Note: If the SYS (System Status) LED is fast blinking for more than 3 minutes, contact MATRIX Technical Support. • Mobile Ports take about 3 minutes to get registered with the network. • You may now access the web-based programming interface, Jeeves, and configure NAVAN. Matrix NAVAN CNX200 Quick Start...
  • Page 36 Matrix NAVAN CNX200 Quick Start...

  • Page 37: Accessing Jeeves

    Accessing Jeeves NAVAN provides an embedded web server with a graphic user Interface (GUI), Jeeves, for configuration. To access Jeeves, you will need to connect a computer to NAVAN. Connecting a Computer You may connect a standalone computer to NAVAN or grab any computer connected in the LAN as NAVAN.
  • Page 38 • Make sure a web-browser, either Internet Explorer 9 or Mozilla Firefox 14 and later, is installed on the Computer. • Open the browser (Internet Explorer or Mozilla Firefox) on the Computer. • Enter the default IP address 192.168.2.56 of the Ethernet LAN Port of NAVAN in the address bar of the browser.
  • Page 39 • On successful login, the home page of the Admin mode will appear on your screen. • Click on the graphical icons of the respective parameter you wish to configure. • Change the settings to the desired values, and click Submit to save.
  • Page 40 System Engineer Login • To enter SE mode, select System Enginneer in Login as field. • Enter 1234, the default Password, in the Password field. If the password has been changed, use the new password. • Click the Login button. •...
  • Page 41 On the Home screen, the top panel displays the main tabs for the various Data and Voice links. • Click on any tab, the respective sub-links appear on the left navigation bar. • You may now click the desired parameter tab you wish to start configuring NAVAN. Matrix NAVAN CNX200 Quick Start...
  • Page 42 System Administrator Login • To enter SA mode, select System Administrator. • Enter 1111, the default System Administrator Password, in the Password field. If the password has been changed, use the new password. • Click the Login button. • On successful login, the tabs appear on top of the screen which are the main links to configure the Voice parameters.

  • Page 43: Configuring Navan

    Configuring NAVAN There are two ways to do the basic system configuration using Jeeves: • using the Wizard. • through Selective Configuration. Using the Wizard The configuration Wizard leads you step-by-step through the configuration of the basic parameters. To use the Wizard, •...

  • Page 44: Using Selective Configuration

    • The More button and the Less button on the page allow you to expand and collapse respectively, the parameters on the page. • The Expand button expands a link on the page to display all parameters under the link. •...
  • Page 45 More: displays all the parameter links on the page. Less: displays the essential parameter links on the page. Expand: expands a link to display all parameters under the link. Collapse: collapses a link. Hides all parameters under the link. Settings: enables you to configure the settings of a parameter further. More link: displays all additional parameters on the page.

  • Page 46: Activating License Key

    Activating License Key To use the licensed features of NAVAN, you would need to activate a License Key in the system. Instructions for Matrix Channel Partners Your license voucher may be a paper or a PDF (protected) file. You may activate your License Online. For this, keep the following items ready: •...
  • Page 47 To activate the License Key online, • Keep your Current License Key and the License Voucher ready. • Open a new window on your browser and enter http://www.matrixcomsec.com/ MatrixLicense/ in the address bar. • The Login to Access page will open. Matrix NAVAN CNX200 Quick Start...
  • Page 48 • Enter your User Name and Password provided by Matrix and click the Login button. Matrix NAVAN CNX200 Quick Start...
  • Page 49 • The Home page will open. Click the License Activation button. Matrix NAVAN CNX200 Quick Start...
  • Page 50 • The License Activation page will open. • As Product Family, select the Convergence option. • In the Current License Key field, enter the current product license key you noted or paste the copied current product license key, from the License Management page of Jeeves (using System Engineer Login).
  • Page 51 • Click the View button. Matrix NAVAN CNX200 Quick Start...
  • Page 52 • The page will show the current License Profile of NAVAN. Click the Next button to continue. Matrix NAVAN CNX200 Quick Start...
  • Page 53 The License Activation page opens. Matrix NAVAN CNX200 Quick Start...
  • Page 54 enter or paste the copied License PIN from the • In the License PIN field on this page, Voucher • Click Details. The details appear in the Product Family, Product Name, Product Variant fields. • Click the Next button. Matrix NAVAN CNX200 Quick Start...
  • Page 55 Your Current License Profile and your New License Profile will appear on this page. • Click the Activate button and wait for a few seconds, as the activation is initiated. On successful activation, the confirmation message will appear on your screen along with the activation date and time.
  • Page 56 You may Save, Print or Email this information for your records, by clicking the relevant button on the bottom of the page. • Note down or copy the new License Key generated on this page. • Go back to the Jeeves window (or log in as System Engineer again, if your session has expired).
  • Page 57 • Click Submit button. The Service Profile on this page will be updated according to the license. When you activate the Voice Mail System key, it will appear on your Service Profile. Similarly, you can activate other licenses. • You may logout of Jeeves. If you are unable to use Online Activation of the License Key or have no internet access, contact the Matrix License Support Centre for assistance in generating the new License key.
  • Page 58 Instructions for Customers To activate your License, you would need the License Voucher containing the 16-digit License PIN. Contact your Dealer/Distributor in this regard. Your License Voucher may be a paper or a protected PDF file. • Open Jeeves. • Log in as System Engineer. •...
  • Page 59 • On the left navigation bar, click the License Management link. The License Management page opens. • Enter or paste the copied new License Key you obtained from Matrix in the field Enter License Key. • Click the Submit button. The Service Profile on this page will be updated accordingly.
  • Page 60 MATRIX COMSEC Head Office: 394-GIDC, Makarpura, Vadodara - 390010, India. Tel.:+91 265 2630555 E-mail: Support@MatrixComSec.com Website www.MatrixTeleSol.com...

This manual is also suitable for:

Navan cnx244Navan cnx208 3g2Navan cnx244 3g2Navan cnx226 2gNavan cnx226 3gNavan cnx226 2g2

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