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Symptom
Still images and movie
images downloaded
from the camera
appear grainy on the
display.
You cannot adjust the
speaker volume using
the Fn key.
When downloading
movies from the
camera, frame dropout
occurs and sound is
interrupted.
Images downloaded
from the camera stop
for a few seconds.
Images downloaded
from the camera are
not displayed.
Cause/Remedy
• Light may be reflected in images captured under
fluorescent light.
• If the downloaded image contains dark patches, red or
green noise may appear.
• The lens is dirty.
c Clean the lens.
• The image is out of focus.
c Focus the image using the focus ring.
Depending on the computer you are using, you may not be able
to use the Fn key to adjust the volume when the camera is
connected to your computer. Open the volume control from the
taskbar and adjust the volume (page 14).
• If multiple software applications are open concurrently, the
processing speed of your computer may be exceeded. Close
any software applications you are not using.
• Your computer's power management function is enabled.
c Check the CPU speed setting for your computer. For
setting details, refer to the manuals provided with your
computer.
Images may stop for a few seconds in the following
situations. However, this is not a defect.
• When the CPU load is too heavy.
• When a keyboard shortcut that uses the Fn key is performed.
• Multiple software applications are running concurrently.
c Close any unnecessary software applications.
• Depending on the screen mode and number of colors your
computer is using, as well as other conditions of use,
available video memory may be insufficient.
c Reduce the resolution, or reduce the number of colors
used.
• If you perform the above procedure and the images still do
not appear, restart your computer.
• The images from the camera cannot be shown on the two
displays or more. When it is necessary to display on the
external monitor, refer to the manuals of your computer.
Continued on next page
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