Health Watch 9000 User Manual

Personal monitoring system

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Health Watch 9000
User Guide
Health Watch Inc,
777 Yamato Road, Suite 350, Boca Raton, FL33431. Tel. 1-800-226-8100
www.health-watch.com
Part Number D3607105A

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Summary of Contents for Health Watch 9000

  • Page 1 Health Watch 9000 User Guide Health Watch Inc, 777 Yamato Road, Suite 350, Boca Raton, FL33431. Tel. 1-800-226-8100 www.health-watch.com Part Number D3607105A...
  • Page 2: Table Of Contents

    Reproducing manuals for visually-impaired users This manual can be copied and enlarged to help visually-impaired users. Such copies may only be given to owners and users of HW 9000, and this is the only purpose for which anyone may reproduce this manual. You may enlarge this manual using a photocopier.
  • Page 3: Setting Up

    Although HW 9000 is a rather clever piece of equipment, it is quite robust, and you can treat it just like any other telephone. However, this means that you should not: •...
  • Page 4: Connect Hw 9000

    Connect HW 9000 1. First, connect your HW 9000 to a telephone jack in your home using the cable that came in the box with HW 9000. Do not connect HW 9000 to the telephone jack via a telephone adaptor.
  • Page 5: Test Hw 9000

    HW 9000 should light up. Test HW 9000 Once you have connected your HW 9000 you can test it. Press the button on the Amie pendant or Fall Detector that came with your HW 9000, and wait a few seconds.
  • Page 6: Using Hw 9000

    Requesting help If you need help simply press the button on your Amie pendant (or Fall Detector). This sends a signal to HW 9000 which tells it to call your response center. Alternatively, if you can easily reach your HW 9000 you can press the large alarm button.
  • Page 7: Answering A Call

    1. Pick up the handset of the telephone attached to HW 9000. 2. Press the Speaker user key on the top of your HW 9000. This is the user key with Speaker displayed beside it. 3. Press the button on your Amie pen- dant (or Fall Detector).
  • Page 8: Making A Call

    2. Press the Speaker key, and then lift the flap and enter the telephone number to call. 3. If you have a telephone plugged into your HW 9000 you can use it to make and take calls as normal. Simply lift the receiver and dial the number.
  • Page 9: Adjusting The Volume

    These keys adjust the volume of the ringing you hear when someone calls you. If you need HW 9000 to ring louder when someone calls then press the Up key and you will hear HW 9000 ring once for each time you press.
  • Page 10: The Away Feature

    The Away feature What is the Away feature? Your HW 9000 can be set up to detect when you are inactive, or to discover and report a range of other incidents to your response center. For example, if you are feeling ill you might not get up in the morning. If your HW 9000 has been configured to detect inactivity it will eventually call your response center to let the staff know that you have not been active.
  • Page 11: Using Medication Reminders

    Using medication reminders Your HW 9000 can be configured so that it can store recorded reminder messages.* If your unit is set up to provide medication reminders one of the user keys will be labelled ‘Message’. When a timed message is due the HW 9000 will sound a distinctive chime, the message key will flash, and you should press the message key.
  • Page 12: Using Radio Pendants

    Using radio pendants Radio pendants use radio waves to send out signals to your HW 9000. If you press the button on a pendant this will send a signal to your HW 9000 telling it to raise an alarm. HW 9000 can work with a variety of different radio pendants. HW 9000 can even accept signals from several radio pendants at once, although most HW 9000s are sold with just one pendant, such as an Amie pendant.
  • Page 13: Reliability

    It is also possible that the battery will run down after three years. If your pendant does not signal the unit after 3 days the HW 9000 will signal the response center.
  • Page 14: Configuring Hw 9000

    Configuring HW 9000 Your HW 9000 can be configured to do many different tasks. This configuration is usually undertaken by an installer or member of staff from your response center. However, there are some settings you can alter yourself. Speed Dial Keys...
  • Page 15 5. You can then test the Speed Dial key by pressing it and it will show the number you have entered. Key Summary Switch between editing the name and editing the number. Delete a letter or number during editing. Save the changes you have made. Abort—do not save changes. HW 9000 User Guide...
  • Page 16: Voice Announcements

    Voice Announcements If one of your keys is displayed as Record then you will be able to record some of the announcements your HW 9000 uses. In particular, you can record announcements for each of the Speed Dial user keys.
  • Page 17 HW 9000 User Guide...
  • Page 18: Problems And Answers

    Most problems can be overcome with a few simple checks. If these checks do not overcome the problem then contact your response center. The alarm button on top of my HW 9000 does not light up when the power is turned on 1.
  • Page 19 When I press the large alarm button on top of HW 9000 it does not raise an alarm 1. Is HW 9000 plugged into the electrical power? Is the large red alarm button lit up as it should be? If it is not then see the section above on this topic.
  • Page 20 HW 9000 User Guide...
  • Page 21 Ringer Equivalence Number (REN): 0.4 (HW 9000) does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult The REN is used to determine the number of devices that may your telephone company or a qualified installer.
  • Page 22 (2) This device must accept any interfence received, including interference that may cause undesired operation. Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. HW 9000 User Guide...
  • Page 23 Industry Canada Warnings Notice Notice The Ring Equivalent Number (REN) assigned The Industry Canada Label identifies certi- to each terminal device provides an indica- fied equipment. This certification means tion of the maximum number of terminals that the equipment meets Telecommunica- allowed to be connected to a telephone in- tions network protective, operational and terface.
  • Page 24 Cancel button Requesting help • Press the alarm button on your radio pendant. • Press the alarm button on your HW 9000. • Use any of the pull cords if fitted. Answering a call • Press the Speaker user key.

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