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Telcom Research CallShop FONE DISPLAY Installation & Protocol Manual

Stand alone install & multiple install via callshop concentrator

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CallShop FONE DI$PLAY
Installation & Protocol Manual
Stand Alone Install &
Multiple Install via CallShop Concentrator
Issue 1.10
March 24 2008

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Summary of Contents for Telcom Research CallShop FONE DISPLAY

  • Page 1 CallShop FONE DI$PLAY Installation & Protocol Manual Stand Alone Install & Multiple Install via CallShop Concentrator Issue 1.10 March 24 2008...
  • Page 2 General : The CallShop Phone Display is a device for controlling and displaying various features related to the implementation of a CallShop. The device is enclosed in a small plastic enclosure, and contains an LCD display and connection jacks. Its internal microprocessor is capable of various functions related to control and status of a telephone call, as well as display of call information on the LCD screen for the user to see.
  • Page 3 Plug the RJ45 to DB9 Adapter into a spare COM port of your PC. • The RJ45 to DB9 Adapter may be obtained directly from Telcom Research, or can be built from a generic adapter. The connection information for making your own adapter is below:...
  • Page 4: Control Commands

    The CallShop Fone Display is controlled by a PC via serial communications. The PC’s COM Port settings must be: Baud Rate 2400 Data Bits Stop Bits Parity None Using this serial interface you can send message packets to the device to control its behavior.
  • Page 5 “Message” command. Response: ^L<CR> The CallShop Fone Display will respond with this confirmation message Message: The “M” command provides the ability to put 1 or more characters any place on the LCD display.
  • Page 6 = Hour = Minutes = Seconds Response: ^T<CR> The CallShop Fone Display will respond with this confirmation message Example: T0802263182400<CR> This example sets the clock to February 26, 2008 at 18:24:00. Clock Display: The “t” command (lower case “T”) allows you to display the default clock on the LCD display on either line 1 or line 2.
  • Page 7 = Optional command. If this is a “C” then the counter is cleared. Response: ^D<CR> The CallShop Fone Display will respond with this confirmation message Example: D101:C<CR> Display a duration timer on Row 1 at column 1 with a “:” between the minutes and seconds.
  • Page 8 C = Clear the counter R = Restart/continue the counter Response: ^C<CR> The CallShop Fone Display will respond with this confirmation message Example: C10882.$1530C<CR> Display a cost counter on Row 1 at column 8 with a “$” at the start of the field with a “.”...
  • Page 9 This is the total to be displayed by the “C” command above. Response: ^P<CR> The CallShop Fone Display will respond with this confirmation message Example: P00000000<CR> This command sets the prepaid amount to zero, and so turns off the prepaid function.
  • Page 10 If this character exists and is an “R” then the duration counter will be reset to zero. Response: ^B<CR> The CallShop Fone Display will respond with this confirmation message Example: B1CR<CR> This will cause both the Duration Counter and the Cost Counter to begin timing and pricing a call.
  • Page 11 Special Characters: The “G” command allows creation of up to 8 special characters. These are characters that do not exist as part of the standard ASCII character set. For instance, the dollar sign is ok if you are working with dollars as this is a standard ASCII character, however if you are working in Euro’s then the Euro symbol does not exist, so you need to create it your self.
  • Page 12 = 8 characters representing special character #1. = 8 characters representing special character #2. = 8 characters representing special character #3. = 8 characters representing special character #4. = 8 characters representing special character #5. = 8 characters representing special character #6. = 8 characters representing special character #7.
  • Page 13 State Messages : The CallShop Fone Display provides certain messages to a PC control program to allow the program to know the state of the device, and what the caller is doing. Each message is a single ASCII character, followed by 1 or more parameters and ending with a <CR>.
  • Page 14 Status Commands & Response Messages The CallShop Fone Display is capable of providing a PC control program various status information to allow the program to provide the required functionality. Revision: The “R” command sent to the device will cause it to respond with the revision number of the devices firmware.
  • Page 15 = Day = day of the week (Sunday is 1) = Hour = Minutes = Seconds Example: T0802263182346<CR> (Device clock is Feb 26 2008 at 18:23:46) Status Duration The “SD” command will return the status and current value of the Duration Counter. This can be useful if the program needs to obtain the duration of a call.
  • Page 16 C10882.$153000000234<CR> The Cost counter is being displayed at row 1, column 8, with a width of 8 characters, 2 decimal places with a decimal delimiter of “.” and a currency symbol of “$”. The current cost setting is $0.30 every 15 seconds, and the actual total cost of the call is 234, which in my example would be $2.34 Status Simple Cost The “SS”...
  • Page 17: Operational Examples

    2 decimal places to show dollars and cents. • Each command and response listed below ends in a <CR>. The example below has • omitted the <CR> for simplicity Setup of CallShop Fone Display before user starts PC to Fone Fone Display to Display PC Message or...
  • Page 18 002:45 (145 seconds) and the Cost Counter shows $0001.50 Stop call. Stops both Duration Counter and Cost counter. S00145:00000150 The CallShop Fone Display reports a duration of 145 seconds and a cost of 150 cents ($1.50). Blank/Clear Line one of the LCD...
  • Page 19 Multiple CallShop Fone Display Installation For most Call Shops, the requirement is for more than a single booth. To simplify the installation, you can add a “CallShop Concentrator” to the system. This concentrator provides a single serial connection to the PC, to allow the PC software to control multiple CallShop Fone Display’s.
  • Page 20 Although this picture above looks quite complicated, it is actually very simple once you understand it. First, the CallShop Concentrator provides a single serial connection to the PC. • Second each Fone Display has only one cable connection from the phone booth, •...
  • Page 21 The CallShop Concentrator has a 4 Line Telephone Jack. This jack adheres to the RJ61 standard. Use an 8 wire Telephone Style Cable (NOT A RJ45 NETWORK PATCH CABLE) to connect the Concentrator Telephone Jack to a RJ61 Standard Jack. Then connect up to 4 phone lines according to the wiring below RJ61 Standard Typical...
  • Page 22 The serial connection from the CallShop Concentrator to the PC is via a standard RJ45 network patch cable and an RJ45 to DB9 adapter. This RJ45 to DB9 Adapter may be obtained directly from Telcom Research, or can be built from a generic adapter. The connection information for making your own adapter is below:...
  • Page 23 Baud Rate 19200 Data Bits Stop Bits Parity None The CallShop Concentrator handles buffering of data and baud rate conversion between the PC at 19,200 BPS and the Fone Displays at 2400 BPS. To expand the solution from 4 ports to 8 ports, simply obtain a 2 CallShop Concentrator, and (using a standard RJ45 Network Patch Cable) connect Concentrator 1’s Down Link Serial Jack to Concentrator 2’s UpLink Jack.
  • Page 24 sprintf( buf, "\3P%02d%s", iPortNumber, pFDMessage, ); WritetoConcentrator( buf ); // Function to send data at 19200 baud Page 23 A7- 3375 North Service Road, Burlington ON Canada L7N 3G2 Phone +905.336.2450 +647-436-6954 www.telcomresearch.com...