Summary of Contents for Sapphire Audio SS400 Series
- Page 1 Model 400 Adjustable Base User's Manual P/N: SS400-XX THIS MANUAL CONTAINS IMPORTANT SAFETY INFORMATION. PLEASE READAND KEEP FOR FUTURE REFERENCE REV: 03/22/19 Serial Number:...
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Page 2: Table Of Contents
TABLE OF CONTENTS Cover Table of Contents Limited Warranty Features of the SS400 Adjustable Base Important Safety Information Quick Assembly Guide Quick Assembly Guide (continued) Components for Assembly and Operation Power Cord Setup with Master Control Box Attaching Adjustable Legs Joining Two Adjustable Bases Mattress Retainer Bar Headboard &... -
Page 3: Cover
10 Year Limited Warranty FULL 1-YEAR WARRANTY: The SS400 Adjustable Base is warranted against defects in materials or workmanship for a period of one year from the date of purchase to the original purchaser During the first year, South Bay International will repair or replace, at no cost to the original purchaser, any defective part This includes all authorized labor and transportation costs incurred with the repair or replacement of any parts found to be defective. -
Page 4: Features Of The Ss400 Adjustable Base
Features of the SS400 Adjustable Base Head and foot up/down positions Pillow Tilt support up to 30 degrees Head and foot massage at 3 intensities USB charging ports 14 button wireless remote control Under bed lighting Bluetooth for phone remote application Pre-programmed positions: anti-snore, zero gravity, and flat position 1 programmable position Six legs with customizable heights... -
Page 5: Important Safety Information
Important Safety Information PLEASE READ INSTRUCTIONS AND SAFETY INFORMATION CAREFULLY BEFORE USE AND ASSEMBLY Safety Information: Only use the adjustable bed base for its intended use as described this manual. Follow the guidelines below your safety, the safety of others and to avoid risk of electrical shock, fire,... -
Page 6: Quick Assembly Guide
Quick Assembly Guide NO TOOLS REQUIRED FOR ASSEMBLY STEP 1: Unpack the adjustable base by carefully cutting the plastic bag to remove adjustable base. Unfold base carefully as the parts for assembly may have shifted during shipping. Remove the silver retainer bar and cardboard boxes attached to the base. - Page 7 Quick Assembly Guide STEP 4a: Locate the wireless remote control and insert 3 AAA batteries (included). The remote control pre-programmed to work with the adjustable bed. have more than adjustable bed, each remote control adjustable bed set should be pre-programmed to work separately. This will prevent both beds from...
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Page 8: Components For Assembly And Operation
Components for Assembly and Operation Four-piece adjustable legs Wireless back-lit remote with (3) AAA batteries included base Foot retainer bar with (2) wing-nuts base Simultaneous Synchronization Cable (Only included with Twin XL/CKS bases) Back-up battery pack AC/DC power adapter per base Power cord: Input voltage 100-240V per base... -
Page 9: Power Cord Setup With Master Control Box
Power Cord Setup with Master Control Box Battery Back Up Box AC/DC Power Adapter Master Control Power Cord Input Voltage 100-240V Need Assistance? Call us at 1-877-622-6550 from 8:00am 5:00pm PDT Monday - Friday... -
Page 10: Attaching Adjustable Legs
Attaching Adjustable Legs 6 legs must be installed onto the adjustable base; the base will not operate properly without them. Legs MUST be a MINIMUM of 6" to allow for articulating clearance. IMPORTANT: Using ONLY one 3" segment of the will result damage to the... -
Page 11: Joining Two Adjustable Bases
Joining Two Adjustable Bases Need Assistance? Call us at 1-877-622-6550 from 8:00am to 5:00pm PDT Monday - Friday... -
Page 12: Mattress Retainer Bar
Mattress Retainer Bar To Install the mattress retainer bar: STEP 1: Locate the chrome mattress retainer bar the packaging. STEP 2: At the foot of base, there are two openings to insert the mattress retainer bar. Slide the large retainer bar into the opening at the... -
Page 13: Headboard & Footboard Brackets Installation (Optional Accessory)
Headboard & Footboard Brackets Installation (Optional Accessory) Need Assistance? Call us at 1-877-622-6550 from 8:00am to 5:00pm PDT Monday - Friday... -
Page 14: Remote Control Frequency Set-Up
Remote Control Frequency Set-up This process used when remote control communicating with the (the base is not responding by moving when the remote control is activated). STEP 1: Unplug the adjustable base that is being programmed. STEP 2: While that is being programmed is plugged in, remove the battery... -
Page 15: Synchronizing Two Adjustable Bases
Synchronizing Two Adjustable Bases This process programs two adjustable bases be controlled at the same time either remote control. This allows for synchronized control two bases. STEP 1: Unplug base from power source. STEP 2: Connect the male end of simultaneous synchronization cable into Bluetooth dongle for each control... -
Page 16: Remote Control Features
Remote Control Features Programming button I : Get into desired adjustable base position, hold button for 5 seconds. This customized position is now saved. Need Assistance? Call us at 1-877-622-6550 from 8:00am to 5:00pm PDT Monday - Friday... -
Page 17: Test All Functions/ Downloading The Remote Phone Application
Test All Functions • Head & foot up/down positions • Pillow Tilt up/down positions • Head & foot massage at three intensities • USB charging ports for power • Pre-programmed positions: anti-snore, zero gravity, and flat position • Programmable positions: •... -
Page 18: Emergency Battery Back Up
Emergency Battery Back Up In case of a power failure, the SS400 Adjustable Base features an emergency backup feature that allows you to return the bed to the flat position without power. Step 1: Unplug the adjustable base. Step 2: Locate the Emergency Battery Back Up Box that is attached to the power cord. Step 3: Insert four 9 Volt alkaline batteries (not included) into the battery box. -
Page 19: Weight Recommendations And Limits
Weight Recommendations and Limits The recommended weight restriction for the SS400 Adjustable Base is 750 pounds, which is calculated to include the weight of the mattress. In order to calculate the weight limit, subtract the weight of the mattress from 750 pound s. The bed will support the recommended weight limits if distributed evenly across the base. -
Page 20: Operating Noises
Operating Noises The SS400 Adjustable Base comes with a massage feature. The massage function emits a noticeable tone during operation. As the massage intensity level is increased, the tone will intensify. The noise will be less audible on a carpeted floor and a bit more noticeable when on a hard floor surface. During typical operation, the wheels, which allow the bed to articulate, will make contact with the steel platform supports of the base creating a contact noise. -
Page 21: Troubleshooting Guide
Troubleshooting Guide If one or more functions the base have stopped operating: Check under the bed base to verify that the wired connections are secure and that there are no cords or bedding obstructing the • movement of the base. •... -
Page 22: Troubleshooting Component Guide
Troubleshooting Component Guide LED Under Bed Lighting USB Charging Ports Massage Motor Bluetooth Dongle Head Tilt Actuator Head Actuator Massage Motor USB Charging Ports Under Bed Lighting Need Assistance? Call us at 1-877-622-6550 from 8:00am 5:00pm PDT Monday - Friday...
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