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Table of Contents
Troubleshooting
Summary of Contents for Jabbla hey_
- Page 1 Hey_...
- Page 2 Jabbla. This document is a translation of the original Dutch user manual.
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Page 3: Table Of Contents
6 Removing the Hey_ from the list with Bluetooth devices............. 14 7 Clearing the text on the display of the Hey_ (via Mind Express)..........14 8 Adjusting the text on the display of the Hey_ (via Mind Express)..........14 9 Resetting the device........................ 15 10 Switching off the device...................... - Page 4 Hey_ Finding the device serial number.............................17 Checking the version and serial number of Mind Express....................17 Troubleshooting................................18 Decommissioning and disposal 1 Decommissioning........................19 2 Disposal..........................19 Index...
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Page 5: A Introduction
The Hey_ is supplied with a tray stand. The tray stand consists of a frame for slotting the Hey_ into, and a support that can be swiveled out in order to place the Hey_ in the desired position on a flat surface. -
Page 6: Prohibited Use
The device may not be used for purposes other than those specified in the intended use. No modifications may be made to the device without consulting with and permission from Jabbla. Carrying out modifications can have consequences for safety, the warranty and compliance with regulations. -
Page 7: B Description And Operation
Hey_ Description and operation Introducing the Hey_ Figure 3: Hey_ Figure 4: Hey_ without second display Description and operation Introducing the Hey_... -
Page 8: Operation
Hey_. The Hey_ is available with a display and without display. The Hey_ with display, allows you to transmit text in addition to sound. The text appears on the display in 1, 2 or 3 lines of text, depending on the settings. To be able to send text to the display, your device must have: •... -
Page 9: Accessories And Options
Hey_ screen. The user can hand the Hey_ to the conversation partner. The bluetooth connection can send sound and text to the Hey_ up to a distance of approximately 10 meters. Accessories and options An optional adapter can be supplied, enabling you to connect 2 switches. -
Page 10: C Safety
Do not use the tray stand as a handle for carrying the device! By using the tray stand as a carrying handle, it may detach from the tablet, causing the tablet and possibly the device to fall and sustain damage. The Hey_ is equipped with bluetooth. Please observe the following safety precautions: CAUTION Do not use the device on a plane. -
Page 11: D Getting Started
Hey_ Getting started What's in the box? The device is supplied with the following parts: • a USB C cable • a power adapter • quick start guide Figure 6: Power adapter and USB C cable First use Connect the supplied power adapter between the device (6) and the mains power. -
Page 12: Fixing The Device In The Tray Stand
Hey_ Fixing the device in the tray stand Place first the bottom side of the speech box in the frame of the tray stand. Press on the top of the speech box until the lock clicks in the speech box openings. -
Page 13: Storing The Device For An Extended Period
Hey_ Position the Hey_ in the tray stand frame. Place the tray stand against the tablet in order to check the position of the tray stand. Clean and dry the surface on the tablet. Use an isopropyl alcohol/water mixture or heptane. -
Page 14: E Control
Hey_ Control Starting up the device Press the on/off button on the device. See also Switching off the device on page 15 Resetting the device on page 15 Charging the device The amount of time you can use your device without needing to charge it depends greatly on how you use it and the audio volume. -
Page 15: Enabling The Add-On For The Hey
12 Enabling the add-on for the Hey_ To display the menu for the Hey_ in Mind Express, you must enable the add-on for the Hey_. You only need to do this for the Hey_ with display. Choose Tools > Add-ons. -
Page 16: Removing The Hey_ From The List With Bluetooth Devices
14 Removing the Hey_ from the list with Bluetooth devices To be able to connect the Hey_ to another device, you must remove the Hey_ from the list of Bluetooth devices on the current device. Pick up the current device. -
Page 17: Resetting The Device
Hey_ Resetting the device CAUTION Only reset the device when it has completely frozen. Press and hold the on/off button (3) of the device for more than 4 seconds. The device will restart and can be used again. See also... -
Page 18: F Settings
Setting the speaker volume You cannot set the speaker volume yourself on the Hey_. You can only set the speaker volume on the device that is connected to the Hey_ via Bluetooth. Refer to the operating instructions of the connected device. -
Page 19: G Maintenance And Troubleshooting
Hey_ Maintenance and troubleshooting Maintenance Repairs In the event of damage to the device, please contact the distributor of the device. Do not attempt to carry out any repairs yourself. This could damage the device and invalidate your warranty. Cleaning the device Clean the device regularly so you do not give bacteria the chance to spread. -
Page 20: Troubleshooting
Check the speaker volume on your device. • Check the voice volume in Mind Express. No text and sound is sent to the Hey_ from Mind Express. • Make sure that the add-on for the Hey_ has been enabled. See... -
Page 21: H Decommissioning And Disposal
Hey_ Decommissioning and disposal Decommissioning Shut down the device. Remove the charger. Disposal Do not dispose of the appliance with the household waste! Use specific collection systems to reduce the ecological impact. At the end of its service life the device must be disassembled in an environmentally friendly manner and disposed of. -
Page 22: Index
Capitals Loudspeaker Charging setting the volume Cleaning Connecting Connection playing sound 14, Maintenance cleaning repair Menu adding Hey_ Decommissioning Device connecting fixing in tray stand removing from list of Bluetooth devices On/off removing from tray stand button Dimensions indicator Display... - Page 23 Hey_ Reset button Resetting 15, Resolving faults Safety regulations Saving Screen cleaning clearing text Serial number checking Service life Shutting down 15, Sound playing on connection Starting up Storage Storing Switch connection Switching on Technical specifications Text clearing on display...
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