Matricom Arc User Manual

Matricom Arc User Manual

Home management system
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Home Management System
USER MANUAL

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Summary of Contents for Matricom Arc

  • Page 1 Home Management System USER MANUAL...
  • Page 2: Table Of Contents

    3.5 How To Search For Any Movie/TV Show 6.12 How To Enable Guest Wi-Fi 6.13 How To Factory Reset Arc’s Router Smart Home 6.14 How To Connect Arc To Wi-Fi Instead Of 4.1 Smart Home Overview Ethernet 4.2 How To Create A Room 4.3 How To Delete A Room...
  • Page 3: Getting Started

    Getting Started Let’s get started on setting up you Arc! 1.1 Arc - Getting Started Step 1 Step 2 Step 3 Unbox your Arc and connect Get connected, and plug Next, press the power the provided HDMI cable your provided ethernet cable...
  • Page 4 Home This section of the Arc explains how to access the toolbar features and system settings. This is the starting point to accessing your Router and Smart Hub features of the Arc. It also displays the status of Arc’s Z-Wave, Wi-Fi, and Bluetooth communications. The toolbar is helpful for viewing notifications, clearing your cache for better performance and getting access to the backend settings of your Arc.
  • Page 5: Deleting Apps In The Home Section

    Clicking on this Calendar icon and if needed, power the Arc with the sound of your voice. in the top left corner of the Arc ON and OFF again. will open up the “Time Zone settings”. 2.2 Adding Your Apps to the Home Screen...
  • Page 6: Home Entertainment

    This is where you can access all your home entertainment needs. The “Movies” and “TV Shows” tabs lets you browse the latest content with your existing subscriptions. Arc’s search engine categorizes movies and TV shows and lets you search specific criteria such as actors or genre. You can put content on your “Watchlist”...
  • Page 7: How To Add/Delete And Play A Movie/Tv Show To Your Watch List

    3.5 How To Search For Any Movie/TV Show Step 1 Step 2 Select the “Movie” or “TV shows” tab in the Arc to Scroll all the way to the bottom and select the load the full section. “Search” tab. Enter your keywords and to search for the movie or TV show you are looking for.
  • Page 8: Smart Home

    Note: These codes will disappear once you create your first scene. The codes can be found in the “Arc Settings”. Go to “Smart Home” in the Arc Setting‘s menu and scroll to you left where it says, “Connect Mobile App”. There you can scan the QR code to connect to your smartphone.
  • Page 9: How To Create A Room

    4.2 How To Create A Room 1. In the “Smart Home” main screen underneath Rooms (located in the center) select the “Add New Room” button. 2. Select your room type and click the “Next” button. 3. Customize your room name and then click the "Next”...
  • Page 10: How To Include A Device

    4. Go to “Advanced Settings/ Wi-Fi Settings”, and connect your camera to your network. 5. Now go back into the Arc and click “ Add New Device” under “Devices” in the “Smart Home” main screen. 6. Click on “Add Camera”.
  • Page 11: How To Assign A Device In A Room

    4.9 How To Re-assign A Device To Another Room 1. Select the device you want to reassign. 2. Press the menu button twice on your Arc remote to edit the device. 3. Where it says “Assigned to”, click the room your device is currently assigned to and select the room you wish to reassign it to.
  • Page 12: How To Create A Macro (Routine)

    4.8 How To Assign A Device In A Room 1. Open the X-Home app and log in. 2. Select “Scenes” located at the bottom of the app and click the “+” button to create a new Scene. 3. Enter a “Scene Name” and then click on the “+”...
  • Page 13: How To View A Device Or Room

    3. Here you can see the device's history and usage for up to 90 days. 4.13 How To See A Device Or Room 1. Press the menu button twice on your Arc remote to edit the device. Click “Edit Device”.
  • Page 14: How To Remove A Lost Device

    Scan the bottom QR Code in the X-Home app underneath “Scenes” in the “Smart Home” section of the app. Method 2 1. Go to the “Arc’s Settings” by clicking the “Gear” shaped icon in the top right screen. 2. Go into the Arc’s settings and select “Connect Mobile App”.
  • Page 15: Energy Management

    Energy Management Energy management is an extended feature of Arc’s Smart Hub. Users get full access to Arc’s energy management tools when they connect smart-metered Z-Wave devices. Get a cost breakdown of how much energy you use per Kwh hour and total usage up to 30 days. Manage your devices within the interface and power off to save on your next month’s energy bill.
  • Page 16: Router

    Router Arc’s router gives you control with its network management tools. Create your network and even create a guest network separate from you own. Allow and block user’s devices and see who’s connected on your network. Prioritize how you use your bandwidth based on the applications you use the most.
  • Page 17: How To Whitelist A Device

    Select the “Router” icon twice to open more router settings. Select “Wi-Fi setting” and under “Wi-Fi Info Setting” you can customize the name of Arc’s router. Enter your old password and then enter a new password in the required fields. Click “Save” to confirm your changes.
  • Page 18: How To Disable Wi-Fi

    “No Priority”, “Prioritize Games”, “Prioritize Videos”, and “ Prioritize Web Pages”. 6.10 How To Reboot Arc’s Router 1. Select the “Router” icon twice to open more router settings. 2. Go to “Router State” and select the “Reboot Router”...
  • Page 19: How To See Router Firmware Version

    1. Connect a device to open a web browser and go to 192.168.11.1 2. Enter your router’s credentials that you set up on the Arc. By default, input “Admin” in both fields if you have not set up your router with custom credentials.
  • Page 20: How To Connect Arc To Wi-Fi Instead Of Ethernet

    6.14 How To Connect To Wi-Fi Instead Of Ethernet 1. Select the “Router” icon twice to open more router settings. 2. Navigate to “Web Guide” and then click on “Wireless”. 3. Select the network you’d like to connect to and enter the Wi-Fi password. Note: Switch back to an ethernet connection by enabling the “DHCP”...
  • Page 21: Cyber Security

    Cyber Security Arc provides cybersecurity to prevent unwanted access to your network. See how many threats were blocked, what devices are healthy or affected, and get a cyber security report to take action. 7.1 Cyber Security Overview 1. At the top of the screen, you can view connected devices that are active or inactive under “Security Overview”.
  • Page 22: How To Improve Your Security Score

    “Attack Details”. 3. Press the menu button twice on your Arc remote in this screen and press “Yes” to send a report. We will send you a report to your Arc registered email account.
  • Page 23: Parental Control 22

    Parental Controls Parental Controls are an added benefit of the Arc. Schedule your child’s online time by the hour. Protect your child from unwanted content and block websites, social media, and even specific URLs from being accessed. 8.1 Parental Controls Overview 1.
  • Page 24: How To Block A Category

    8.3 How To Block A Category 1. Open the “Parental Controls” tab and enter your PIN. 2. Select the social media website you wish to block. 3. Click “Block Socials”. This will block the user from visiting that social media site in all together.
  • Page 25 If you have any questions, or need further assistance - we are here for you! Contact us at Matricom Technical Support Monday-Friday 9:00 AM - 5:00 PM at 786-686-5515 or chat with us directly at matricom.net. CONTACT US 24...

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