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Florida Probe VoiceWorks User Manual

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Summary of Contents for Florida Probe VoiceWorks

  • Page 1 User Manual...

  • Page 2: Table Of Contents

    Start Using the VoiceWorks System ....................7 Perform Several Practice Exams Using Paper Charts ..............7 Establish a Connection Between the VoiceWorks Headset & VoiceWorks Key .... 7 Plug in the FP32 Software Key ......................8 Launch the FP32 Software ...........................
  • Page 3 Headset Not Working ........................... 39 Headset Too Big .............................. 40 Certain Commands or Phrases are Scored Low by VoiceWorks or Not at All .... 40 Adjust the Confidence Level for a Word or Phrase ..............41 Reset the Confidence Level for Any Word ..................

  • Page 4: Getting Started

    FP32 Software Key USB Charging Cable Black USB Wall Plug VoiceWorks Case Matched Pairs: the VoiceWorks Colored Stickers Remove your conveniently folded VoiceWorks Wireless Headset from its case. Notice the round, colored sticker on the right headphone. This sticker may be orange, red, hot pink, purple, yellow,...

  • Page 5: Charge The Voiceworks Headset

    VoiceWorks USB Key. Matched Pair Charge the VoiceWorks Headset Next, plug the USB Charging Cable for your Voiceworks Headset into the small opening located on the bottom of the right headphone (with the colored sticker).

  • Page 6: It's Wireless, So You're Free To Move

    When not in use, we recommend charging your VoiceWorks Headset. On a full charge (which takes about 2 hours to accomplish), the headset will work non-stop for about 6 hours. 5 minutes before your headset is about to lose power, you will hear a “beep-beep” sound from the headset.
  • Page 7 Note: The boom mic can be rotated at its base so that if you are left-handed, you can flip the microphone around in order for the right headphone (with the sticker and controls) to be worn over your left ear instead. Rotate the mic clockwise from the base, do NOT pull on the mic itself to rotate (Fig.

  • Page 8: Proper Placement Of The Voiceworks Headset Boom Mic

    Proper Placement of the VoiceWorks Headset Boom Mic VoiceWorks Boom Mic has been designed to work with paper face masks that most clinicians wear during their patient exams. It is most effective when used with such a mask. The VoiceWorks...

  • Page 9: How To Speak Into The Voiceworks Boom Mic

    In addition to speaking in your normal tone of voice, please: No Eating or Chewing Gum, even if you are only practicing, as VoiceWorks will mistakenly adapt to how your voice sounds when your mouth is full or you are chewing. How to Successfully Communicate with the VoiceWorks System The VoiceWorks FP32 software is designed to recognize 1-3 word phrases as one word.

  • Page 10: Start Using The Voiceworks System

    Start Using the VoiceWorks System Perform Several Practice Exams Using Paper Charts It is recommended that you practice using the VoiceWorks system by first entering the exam data from at least 10 Paper Periodontal Charts (we have provided 5 for you as a start in this manual,...

  • Page 11: Plug In The Fp32 Software Key

    VoiceWorks Key This will “unlock” the FP32 Software to full functionality, including the ability to perform a new periodontal exam. Establishing a connection between the VoiceWorks Headset & VoiceWorks Key allows the software on the computer to communicate with the headset.

  • Page 12: Launch The Fp32 Software

    Launch the FP32 Software Launch the FP32 Software from the Windows Start Menu or by double-clicking the FP32 Desktop Icon. If you are launching from your Practice Management Software, please refer to this section, Integration with Practice Management Software on page 32, then continue to the next page.
  • Page 13 Hardware Key License option. Click “OK.” Mode Select Dialog When the program opens, you should hear the greeting, “Welcome to the Florida Probe,” – if you don’t hear this greeting, check to make sure your speakers or sound are working properly, as sound is an integral part of any VoiceWorks exam experience.
  • Page 14 “Show Tips on Startup”, in the lower left hand corner of the dialog box. You should also see the VoiceWorks dialog box appear in the upper-right corner of the screen. You should hear, “Loading [your name] ‘s Profile”,...

  • Page 15: What The Information In The Voiceworks Dialog Box Means

    Anything that you say that VoiceWorks scores lower than what your confidence level is set at will be rejected (it will appear in red). VoiceWorks will score up to 3 commands in a row. It will accept a single (“bleeding”), double (“2, bleeding”) or triple (“2, 1, 2”) command.
  • Page 16 You can also use the voice command, “MinimumDelayOn” or “MiniumumDelayOFF.” There is a link to the Voice Commands List in the expanded version of the box (see Figure below). For a more organized list, check the Voice Commands List in the Appendix on page 45. VoiceWorks Dialog Box...

  • Page 17: Patient Lookup Dialog Box

    How to Use the Patient Lookup Dialog Patient Lookup Dialog Box The next dialog box to appear will be the Patient Lookup Dialog. If this is the first time you are using the software, you will have at least one patient in the database –...

  • Page 18: The Personal Page

    The Personal Page Once you click the New Patient button on the Patient Lookup dialog, you will be directed to the Personal Page. You should enter the patient’s Last Name, First Name Date of Birth to be able to easily differentiate them from other patient’s with the same name. We also recommend entering their chart number.

  • Page 19: Enter Missing Teeth & Other Dentition From The Personal Page

    Enter Missing Teeth & Other Dentition from the Personal Page Using the mouse, double-click on any tooth that you need to mark as missing or some other type of dentition. You will then be presented with the Missing + Tooth Restoration Dialog.

  • Page 20: Start Charting With Voiceworks

    Now that you are ready to begin an exam, tell VoiceWorks to “StartListening.” Remember that VoiceWorks is designed to correctly respond to 1-3 word phrases that are said as one word. You should immediately see the red areas in the VoiceWorks dialog box turn green and the message in the box will be, “Listening.”...

  • Page 21: Begin Charting A Simple Periodontal Exam

    Begin Charting a Simple Periodontal Exam The FP32 program is designed to be simple in its basic design with three pages, or think of Hint: them as three tabs in a patient folder: the Personal Page, the PSR Page and the Periodontal Page.

  • Page 22: Visit Settings Dialog Box

    Depth Probe or Keyboard Data Entry, but it will be greyed out unless you are using one of our probes with VoiceWorks (hybrid system). The default Settings are Record Pocket Depth, Bleeding and Suppuration. Make sure that your name is selected under Examiner Name.

  • Page 23: Enter Missing Teeth On The Fly

    Note: If you are using someone else’s computer and VoiceWorks system and have never had your voice profile saved, if you type your name into the examiner box, you may hear the software say, “Saving _______’s Profile” and then it may show you this dialog box.

  • Page 24: Pocket Depth Mode

    Pocket Depth Mode Next, you should see the Periodontal Page and Pocket Depth Mode on the left-hand side of the toolbar should be highlighted. Note: In the blank chart below, because of what was selected during Visit Settings, Only the Pocket Depth mode, Missing +...
  • Page 25 The FP32 Software always measures Pocket depth at 6 sites per tooth, 3 Facial and 3 Lingual. The exam follows a set pattern taught in many schools, Tooth 1-16 Facial, then Tooth 16-1 Lingual, Tooth 32-17 Facial and finishes with Tooth 17-32 Lingual.

  • Page 26: Enter Paper Chart Data Into The Fp32 Periodontal Page

    Enter Paper Chart Data Into the FP32 Periodontal Page Information written in the paper chart below was used to create 2 Florida Probe visits for the patient. If you wish, you can use these paper charts to enter your first practice visits and then...

  • Page 27: Changing Modes On The Fly

    “on the fly.” For example, let’s say you just spoke the following pocket depth modes: “1, 2, 1” and then you noticed recession of 2 on the last site – just say, “Recession2” and VoiceWorks will record it, no problem! Please refer to the...
  • Page 28 The most recent list always appears in the software within the VoiceWorks Dialog Box. Note: Once you add modes while you are already in the midst of an exam (see the example of adding Recession above), you will notice that the mode button for whatever mode you added will no longer be greyed on on the left-hand side of the toolbar.
  • Page 29 2nd Probing Fig. 2: (data taken from paper chart on page 23).

  • Page 30: Save & Print

    Save & Print After you have said the very last probing number and you are ready to end the exam, say, “EndTheExam” it will automatically Save & Print the patient’s chart and the software will then be in Moving Mode for data protection and showing the patient their on-screen chart, if needed.

  • Page 31: Printout Selection

    Printout Selection In the example below, we chose to create a digital copy of the Periodontal Graphical Chart and to Periodontal Page Printout save a .pdf of this chart to our Desktop. See the section on page 29 for the results of our choices. Moving Mode Once you print your selected documents, the software will take you back to the patient’s periodontal chart and automatically put you into...

  • Page 32: Periodontal Page Printout

    Periodontal Page Printout Here is the actual printout of the patient’s second visit that we saved to our Desktop. This printed hard copy of the chart can be given to the patient to take home and refer to specific areas for targeted flossing and brushing.

  • Page 33: Deleting A Visit

    It can also be filed with the patient’s record or insurance company. Deleting a Visit There might be a case where you do not want to delete a patient, but rather one of their visits. You can accomplish this by going to the Compare To Button on the Right Hand Side Toolbar.

  • Page 34: Closing The Program

    (see below) – you must either choose, Yes, No, Cancel or click the “x” (same as Cancel and will take you back to whatever tab you were on in the Patient’s Record). Turn the VoiceWorks Headset Off and Charge It...

  • Page 35: Integration With Practice Management Software

    PM software below. Link to Florida Probe within SoftDent PM Software The very first time you click on the Florida Probe link from a patient that you haven’t charted on within Florida Probe/VoiceWorks, the Florida Probe/VoiceWorks software will launch and you will see a message, like, “We couldn’t find this patient in our database, do you want to create a...

  • Page 36: Quick Troubleshooting Tips For Voiceworks

    352-372-1142 and we will try to help. *It is possible to play all VoiceWorks sounds through your headset, without the patient hearing them. If you wish to do this, please call us and we will set this up for you. **You can turn warning and danger sounds off by saying, “WarningSoundsOff.”...

  • Page 37: Troubleshooting

    Sound You may experience the phenomena of hearing both the Headset reminders (“Headset Ready”) and the Florida Probe sounds (“2,1,2”) in your headset. If this happens, your speakers are probably not set up as the default device. To remedy this situation: Right click on the “Start”...
  • Page 38 Note: the wireless headset won’t show up in the list of devices unless the VoiceWorks USB Key is plugged into the computer or usb hub connected to the computer. To further clarify between the devices, you should change the icon to resemble a headset with mic.
  • Page 39 Choose the headset icon as indicated below, then press “OK.” You will then be taken back to the “Speakers Properties” tab. Next, change the name of the device to “FP Wireless Headset” or something similar so that you will know that it refers to your Florida Probe Wireless Headset. Press “OK.” Close the Sound tab.
  • Page 40 Your internal speakers may be “hidden.” Open Sound options in Windows. Click on Hardware and Sound and then Sound and then, “Manage Audio Devices.” Under the “Playback” tab, you may be presented with the message that “No audio devices are installed.”...
  • Page 41 Next, move your mouse to select, “Enable.” The Speakers should no longer be greyed out and should be listed as the “Default Device.”...

  • Page 42: Fp32 Software Key Not Recognized

    Look at the paired VoiceWorks USB Key that came with your headset (it has the same color VoiceWorks sticker as your headset). Is the red light on the back of the key blinking? If yes, then make sure you press the power button on your wireless headset for at least 2 seconds. You should see a blue light come on in the center of the VoiceWorks sticker on the headphone.

  • Page 43: Headset Too Big

    Certain Commands or Phrases are Scored Low by VoiceWorks or Not at All You may say a command and the VoiceWorks dialog will indicate that it heard the command, but scored you very low, so it didn’t execute the command. For example, you say “BuccalBleeding”...

  • Page 44: Adjust The Confidence Level For A Word Or Phrase

    “Auto Learning (Adaptation)” is checked (turned on) in the VoiceWorks dialog box. Next, you should repeat the phrase or command several times and see if your Confidence Level score (1st number before the slash) rises. If it does, VoiceWorks has now learned the phrase over time.

  • Page 45: Reset The Confidence Level For Any Word

    Custom Confidence Level for that word to “0.0,” click “Apply to Selected Items” and the next time you launch VoiceWorks, it will reset to the standard confidence level. Train Specific Words or Phrases Sometimes, you may say a phrase such as “FurcationTwo”...

  • Page 46: Adjust The Weight Of A Word Or Phrase

    If it still doesn’t work, you may have to go back and adjust the weight of the words. The weight refers to how much VoiceWorks thinks you are going to use this word when compared to other words. You can take a word that you don’t want to use and give it zero weight so that it can’t be used.

  • Page 47: Appendix

    Appendix...

  • Page 48: Voiceworks Headset Reference

    Connect the charging stand base to the computer where the VoiceWorks software is installed using the supplied USB cable. Insert the FP32 Software Key into a USB port on the same computer.

  • Page 49: Headset Lights And How To Dock

    Battery Status Light Battery Icon Not Lit: *Redock the Headset until the battery status Headset is docked properly* light comes on (it may either be slow blinking or solid white). See pics at the bottom of this Solid white: page for more info. Headset battery is fully charged Slow Blinking...

  • Page 50: Core Voiceworks Commands List

    OMMANDS Undo, Undo2, Undo3, etc. Note: A link to the complete list of VoiceWorks Commands can be found in the VoiceWorks dialog window within the Jump to a Specific Tooth software. *This list is for version 9.12.53 and above. Turn On/Off...

  • Page 51: Quick Troubleshooting

    352-372-1142 and we will try to help. *It is possible to play all VoiceWorks sounds through your headset, without the patient hearing them. If you wish to do this, please call us and we will set this up for you. **You can turn warning and danger sounds off by saying, “WarningSoundsOff.”...

  • Page 52: How To Search For Patients

    How to Search for Patients You can use the voice command, “PatientLookup” to launch the Patient Lookup Dialog. Once the dialog has been launched, you can also use the commands, “Back” to move to patients toward the top of the list and “Next” to highlight patients toward the bottom of the list. When you have the desired patient highlighted, say “Select”...

  • Page 53: What An Asterisk * In Front Of Visit Number Means

    What an Asterisk * in Front of Visit Number Means If a patient has an asterisk before their # of Visits then that means that someone has started a chart for them by filling out at least the minimum information on the Personal Page, but that no periodontal chart has been created for them yet.

  • Page 54: Change The Order Of Search Results

    Change the Order of Search Results You can also change the order that the search results are listed, simply by clicking on the criteria that you want listed first. In the examples below, the first Patient Lookup Dialog box lists patients by Last Name first and in the second dialog, patients are listed by their Last Modified date first.

  • Page 55: How To Change To Quadrant Tooth Numbering Method

    How to Change to Quadrant Tooth Numbering Method For those users outside of the United States, you can easily change the Tooth Numbering Method by clicking on the Options menu in the Main Tool Bar and then clicking on the Periodontal Page mini-tab in the Setup Options dialog that pops up (see figure below).

  • Page 56: How To Enter & Edit Medical Alerts

    How to Enter & Edit Medical Alerts From the patient’s Personal Page, locate the “Medical Alerts” section and click the “Edit Patient Alerts” button (see figure below). You will be presented with the “Alerts” dialog. Highlight a diagnosis from the Default Medical Alerts column.

  • Page 57: Create Or Edit A Medical Alert

    Alerts dialog Add more Medical Alerts or click “OK” to finish. Create or Edit a Medical Alert You can create a new medical alert for the patient by clicking “Create.” The “New Medical Alert” dialog will pop up. Enter the name for the alert. Enter a description for the alert. Choose a Priority level of “Low,”...

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