MobileAccess EnCOVER VE User Manual

Dual-band instant coverage solution
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EnCOVER VE™ Dual-Band
Instant Coverage Solution
User Manual
REV:A00
Date: DEC 2009

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Summary of Contents for MobileAccess EnCOVER VE

  • Page 1 EnCOVER VE™ Dual-Band Instant Coverage Solution User Manual REV:A00 Date: DEC 2009...
  • Page 2 Preface Material MobileAccess 8391 Old Courthouse Road, Suite 300, Vienna, VA 22182 Tel: +1(866)436-9266, +1(703)848-0200 TAC: +1(800)787-1266, Fax: +1(703)848-0280 http://www.MobileAccess.com Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 3 30 days of receipt of shipment, or within 30 days of discovery of a defect within the warranty period. This warranty is the only warranty made by MobileAccess and is in lieu of all other warranties, expressed or implied.
  • Page 4 In the event that it is necessary to return any product against above warranty, the following procedure shall be followed: 1. Return authorization is to be received from MobileAccess prior to returning any unit. Advise MobileAccess of the model, serial number, and discrepancy. The unit may then be forwarded to MobileAccess, transportation prepaid. Devices returned collect or without authorization may not be accepted.
  • Page 5 EN 50385 & FCC OET65C:2001 SAR Body Testing MTBF MTBF Product (Hours) MTBF (Years) Temperature   EnCOVER VE™ Control Unit 262,800 30  50 deg C || 122 deg F    262,800 30  40 deg C || 104 deg F  EnCOVER VE™ Access Pod   Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 6 Shielded Twisted Pair Unshielded Twisted Pair EnCOVER VE™ Access Pod EnCOVER VE™ Control Unit UMTS Universal Mobile Telecommunications System EGSM Extended Global System for Mobile communications Personal Communications Service Digital Cellular System Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 7: Table Of Contents

      3.4.4 Installation Plan Example ....................16     4  VCU Unit Installation and Configuration ................18  EnCOVER VE™ Control Unit Installation as a Master VCU ............19     Auxiliary Connections ......................20     4.2.1 Auxiliary Input Connections .................... 20  ...
  • Page 8 4.4.3 Provisioning the Slave VCUs .................... 32     What Next? ..........................33     5  EnCOVER VE™ Access Pod (VAP) Installation and Commissioning ......34  VAP Installation ........................34     5.1.1 VAP Kit Contents......................34     5.1.2 VAP Locations and Mounting ...................
  • Page 9: Overview

    The VAPs are distributed on each floor and plug into standard Ethernet jacks already installed at the enterprise site. They are powered via PoE technology and managed via an EnCOVER VE™ Control Unit (VCU) located in the floor’s communication shaft. For site coverage that requires more than one VCU (each VCU supports up to 12 VAPs), several VCUs (up to 12) can be aggregated under a single VCU serving as Master.
  • Page 10: System Architecture

    Figure 2. Multi Tier VE™ Installation System Architecture Main elements - The EnCOVER VE™ solution is based on the following main elements: • VE™ Control Unit (VCU) – Control Unit that can serve either as a Master or a Slave and interfaces the other VCUs or VAPs accordingly.
  • Page 11: System Elements

    EnCOVER VE™ Control Unit (VCU) Capabilities and interfaces The EnCOVER VE™ Control Unit can operate as a Master VCU, managing up to 12 VCUs OR as a Slave VCU connected to up to 12 VAPs. While operating as a Master VCU: •...
  • Page 12: Vcu Front Panel

    LAN infrastructure. CAT-5e/6 cables. Ethernet Ports 1-4; Ethernet port connections to Ethernet Switch. Ethernet cables. 5-8; 7-12 VCU/VCH Used for connecting a Slave VCU to the Master VCU in a multi-tier deployment Reset Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 13 Indicates the status of the connection to the Master VCU: Off – when in Master mode Blinking Green – During Attachment process with upper VCU Master Solid green - when in Slave (IF-IF) mode and adjustment alarm is clear Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 14: Vcu Rear Panel

    RS232 local connection for service personnel Alarms AUX alarms connections - see 4.2 Power Input Standard 3-pins AC power connector equipped with an ON/OFF switch. 90-264V AC, 47-63 Hz AC; 350W power consumption maximum. Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 15: Encover Ve™ Access Pod (Vap)

    Optional External Antenna Optional External Antenna SMA connector SMA connector Figure 6. EnCOVER VE™ Access Pod-Front RJ-45 Connector to VCU RJ-45 Connector to LAN terminal (e.g. computer) Figure 7. EnCOVER VE™ Access Pod-Rear Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 16: Vap Types

    1.3.2 System Monitoring and Management The EnCOVER VE™ system (Master VCU, Slave VCUs and VAPs) is centrally managed via a single Web connection to the Master VCU. The basic screen in the GUI is the monitor tab which enables the user to view the system topology and setup parameters, the Control Units and all of the Access Pods that are connected to the Control Units.
  • Page 17: Installation Workflow

    Installation Workflow Installation Workflow The following figure summarizes the main steps of the installation procedure: Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 18: Infrastructure Requirements And Layout Planning

    Ethernet jack (and external antenna if required). • VAP power source - No power connections required. VAPs are power fed from VCU using PoE (Power over Ethernet) technology. Figure 9. EnCOVER VE™ Multi-Tier Basic Architecture Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 19: Infrastructure Requirements

    1 x RJ-45 interface to Master VCU (not used in small single tier deployments) • 12 x RJ-45 interfaces to VAPs • 12 x RJ-45 interfaces to Ethernet Switch for LAN service “bridging” • 1 x D-Type 9 pins RS-232 interface for local craft Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 20: Coverage And Installation Planning

    The coverage of a dual-band system will be determined by the higher frequency band (i.e. PCS for CELL/PCS and UMTS for EGSM/UMTS and DCS/UMTS). Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 21: Open Environment

    67 feet 64 feet 58 feet VAPs from outer walls (21 m) (19 m) (18 m) Coverage Area per VAP 14,250 sqft 12,750 sqft 10,425 sqft (1,320 sqm) (1,185 sqm) (969 sqm) Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 22: Dense Environment

    (desks, filing cabinets) to allow the signal to propagate. • Wall materials such as concrete, tile and cinderblock along with bathroom fixtures typically have fairly high signal attenuation and should be considered as dense spaces. Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 23: Mapping Locations

    VAPs (ordered with the external antenna option) installed near outer walls (the VAP antenna parameter must be set accordingly via the Web GUI – see 6.3.6.2). Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 24: Installation Plan Example

    If after the system installed, this area is still a little low on coverage, a VAP can be added, but it may also be covered by VAP 14. Note: The plan can be modified at any time by moving the units around or by adding units. Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 25 Infrastructure Requirements and Layout Planning The following figure depicts an actual measured quantified coverage of a floor area planed according to the above rules Figure 11. Distributed VAPs propagation, 12dBm output power @ 1.8GHz Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 26: Vcu Unit Installation And Configuration

    VCU Unit Installation and Configuration VCU Unit Installation and Configuration This section describes the installation and configuration procedures of the EnCOVER VE™ Control Unit (VCU) in each floor. These should be performed only after planning the floor coverage and installation locations as described in the previous sections.
  • Page 27: Encover Ve™ Control Unit Installation As A Master Vcu

    EnCOVER VE™ Control Unit Installation as a Master The EnCOVER VE™ control unit can be installed as a Master VCU and control up to 12 Slave VCUs. The Master VCU is installed in the main IDF/telco closet. This section describes the Master VCU installation procedure.
  • Page 28: Auxiliary Connections

    8 – Major Error signal (normally closed) 7 – Minor Error signal (normally open) 11 – Major COM 12 – Minor COM 15 –Major Error signal (normally open) 13 – Minor Error signal (normally closed) Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 29: Encover Ve™ Control Unit Installation As A Slave Vcu

    EnCOVER VE™ Control Unit Installation as a Slave 1. Install the EnCOVER VE™ Slave Control Unit (VCU) in the IDF/Telco closet corresponding to the floor to be covered. The Slave VCU can be installed in the rack or on the wall using the optional wall mount bracket in the IDF closet.
  • Page 30: Connections Of Vap Ethernet Cables

    PWR LED LEDs RF Source LEDs (one per service) 4.3.1 Connections of VAP Ethernet Cables For VAPs installed on currently ACTIVE Ethernet ports - shift the relevant Ethernet LAN connections as follows. Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 31: Provisioning The Encover Ve™ Control Unit

    To configure the computer’s network parameters: 1. Click the Start menu and choose Control Panel. 2. In the Control Panel, click Network and Internet Connections. 3. Click Network Connections and then double-click Local Area Connection. Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 32 Define the subnet mask as shown: 255.255.255.0 6. Click OK. 7. The computer communication parameters are now defined and you can open a session to the Master VCU and provision the unit. Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 33: Provisioning The Master Vcu Unit

    2. Open a web browser and type the Master VCU IP address in the address bar (default: 192.168.1.1). The Login window appears. 3. Type the User Name “Field Engineer” and enter the Password “eng”. Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 34 4. On the invoked application window, choose the Management tab in the main menu bar and click the IP Settings tab on the side bar. Modify button Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 35 The Default Gateway: 192.168.254.254 • • Click OK. 6. Log out and then log in again with the new IP settings. 7. Select the Config tab in the main menu bar. Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 36 9. Before configuring the Master VCU it is recommended to give the unit an indicative name. To assign the Master VCU an indicative name: • Select the Module Info Tab and click the Modify button. Click Modify Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 37 EGSM: 925 – 960 MHz • UMTS: 2110 – 2170 MHz • PCS: 1930 – 1990 MHz • CELL: 869 89 MHz • DCS: 1805 – 1880 MHz • Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 38 2. The remaining parameters are predefined to their default values. (Service Bandwidth is set to 15MHz for EGSM, UMTS and CELL and to 20Mhz for DCS and PCS). 3. Any updates of the service Central Frequency definition is sent to all connected VAPs. Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 39 RED – Indicates dB loss over the coax cable (either coax is shorter than 10m or longer than 100m or faulty) Overall Status Indicates Fault (RED) level or GREEN if there are no faults. Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 40: Provisioning The Slave Vcus

    The Slave VCU RF parameters are set via the Master VCU, therefore there is no need to configure the RF parameters individually for each connected Slave VCU. It is recommended to assign each Slave VCU an indicative name. Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 41: What Next

    What Next? Do not disconnect the Web Management application from the Master VCU; you will be using it to verify the connections after all the VAPs are placed in their locations. Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 42: Encover Ve™ Access Pod (Vap) Installation And Commissioning

    EnCOVER VE™ Access Pod (VAP) Installation and Commissioning EnCOVER VE™ Access Pod (VAP) Installation and Commissioning This section provides a description of the EnCOVER VE™ Access Pods (VAPs) installation, verification and monitoring procedures. VAP Installation The VAPs installation procedure consists of connecting each VAP to the Ethernet jack in the appropriate location to provide optimal coverage (see sections 3.4 and 5.1.2).
  • Page 43: Vap Locations And Mounting

    Aesthetics of the VAP location 5.1.2.1 Desk mount • Secure the Desk-mount adaptor to the EnCOVER VE™ Access Pod using the supplied screws • Connect the RJ-45 jumper cable (CAT-5e/6) to the VAP • Place the VAP on a flat surface according to the planed location •...
  • Page 44: Wall Mount

    EnCOVER VE™ Web GUI application. 1. If a session is not already opened to the EnCOVER VE™ Web management application, open a session to the Master VCU according to section 4.4.1. 2. Select a VAP from the Network Topology Tree.
  • Page 45 Config tab. Refer to the Alarms tab work area. The alarms for the selected VAP are displayed. Note: For more information, on the VAP Alarms, see section Error! Reference source not found.. 4. Refer to the Config Module info tab. Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 46 Note: If the external antenna option is not enabled, the signal is transmitted via the integrated internal antenna, by default. 7. Verify the system connections according to the following section ( 6 ). Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 47: Navigating The Management Application

    Master VCU via a network within the same subnet as the Master VCU or a different subnet which is routable. Opening a Session and Authentication Levels After the initial configuration (as explained in 4.4.1) the EnCOVER VE™ system can be accessed via the network. To access the system: 1.
  • Page 48: Main Window

    Set up – Provides wizards that enable defining groups of APods • Management – Provides upgrade, IP configuration and security options • Help • Sub-tabs – Provide options (tabs) that correspond to the selected menu bar tab Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 49: Configuration Tab

    Select a Master VCU/Slave VCU from the network topology tree on the left hand side of the window a click the Configuration tab from the menu-bar. Configuration tab VCU Icon display Selected VCU Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 50: Network Topology Tree

    Px - VCU port number (not relevant for Master VCU) • Name – user defined Each unit is displayed with a colored bullet that indicates its’ status: Color Indicates Green Yellow Minor alarm Major alarm Gray No communication Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 51: Configuration Display Area

    The following table provides a description of the LEDs displayed for the VCU and VAP icons and that reflect the actual unit LEDs. Unit Master VCU/Slave VCU Port Pwr Port Act Status LEDs Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 52: Alarms Tab

    User has disabled service Overall temperature Temperature of unit exceeds normal range CU faulty Hardware fault detected in VCU Overall status Indicates Fault (RED) level or GREEN if there are no faults Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 53: Vap Alarms Tab

    VAP Faulty A fault has been detected in the VAP Overall temperature Temperature of unit exceeds normal range Overall status Indicates Fault (RED) level or GREEN if there are no faults Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 54: Module Info

    Enabling this option enables finding the physical location of the selected element (see 7.1). When this option is set to ON, the LEDs on the corresponding Access POD/VCU flickers. Restart button SW reset of the unit Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 55: Service Tabs (Rf Parameters)

    Click the Config tab from the main menu bar and then select the control unit from the network Service RF topology and click the tab. The parameters displayed in Service RF tabs correspond to the selected element. Selected Master VCU Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 56: Vap Service Rf Tab

    Click the Config tab from the main menu bar and then select the VAP from the network Service RF topology and click the tab. The parameters displayed in Service RF tabs correspond to the selected element. Selected Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 57: Management Tab

    2. Click the Modify (Password) button of the User Name whose password is to be modified. 3. Enter the New Password and re-enter in the Confirm New Password field. 4. Click OK. Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 58: Troubleshooting

    1. Click the Config tab from the main menu bar and select the VAP to be located from the topology tree. Selected VAP Identify On/Off 2. Click the Module Info sub-tab. Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 59 5. Once found – it is advisable to assign it an identifiable name via the Access Pod Module Info tab as described in section 5.3 (e.g. floor 3, conf. room) and set the Identify field to Off again. Dual Band EnCOVER VE™ Instant Coverage Solution User Manual...
  • Page 60: Appendix A - Traps

    Appendix A - Traps This section lists the Encover VE™ Dual - Band Controller and Access Pod traps EnCOVER VE™ Control Unit Traps Trap Name Trap Description HeartBeat System heart beat. Service1LowRFcarrier (Major) Alert for low RF in VCU: 15 dB less than max expected power...

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