Netscout OptiView XG Getting Started Manual
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Netscout OptiView XG Getting Started Manual

Network analysis tablet
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Americas East
310 Littleton Road
Westford, MA 01886-4105
Phone: 978-614-4000
Toll Free: 800-357-7666
NETSCOUT offers sales, support, and services in over 32 countries.
© 2016 NETSCOUT SYSTEMS, INC. All rights reserved. NETSCOUT, nGenius, InfiniStream, Sniffer, nGeniusONE, ASI, Adaptive Service Intelligence and the NETSCOUT logo
For more information, please visit
are registered or pending trademarks of NETSCOUT SYSTEMS, INC. and/or its affiliates in the United States and/or other countries ("NETSCOUT"). All other brands and
www.enterprise.netscout.com
or
product names and registered and unregistered trademarks are the sole property of their respective owners. Use of this product is subject to the NETSCOUT SYSTEMS, INC.
("NETSCOUT") End User License Agreement that accompanies the product at the time of shipment or, if applicable, the legal agreement executed by and between NETSCOUT
contact NETSCOUT at 800-309-4804
and the authorized end user of this product ("Agreement"). NETSCOUT reserves the right, at its sole discretion, to make changes at any time in its technical information,
or +1 978-614-4000
specifications, service, and support programs.
*790-000001*
PN: 790-000001
Americas West
Asia Pacific
Europe
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Phone: +886 2 2717 1999
United Kingdom
Phone: +44 207 712 1672
OptiView
NETWORK ANALYSIS TABLET
GETTING STARTED GUIDE
EGSG_7001157-1600
XG
®

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Summary of Contents for Netscout OptiView XG

  • Page 1 NETSCOUT at 800-309-4804 GETTING STARTED GUIDE and the authorized end user of this product (“Agreement”). NETSCOUT reserves the right, at its sole discretion, to make changes at any time in its technical information, or +1 978-614-4000 specifications, service, and support programs.
  • Page 2  ETWORK NALYSIS ABLET Getting Started Guide ##### *790-000001* PN 790-000001 Released August 2016, Rev. 5 © 2016 NETSCOUT SYSTEMS, Inc. All rights reserved. Printed in USA. All product names are trademarks of their respective companies.
  • Page 3 GNU GPL Source Code Request 310 Littleton Road Westford, MA 01886 Attn: Legal Department NETSCOUT SYSTEMS, INC. reserves the right, at its sole discretion, to make changes at any time in its technical information, specifications, service, and support programs. Rev. 02/04/2016...

  • Page 4: Table Of Contents

    Wi-Fi Adapters Enabled ........................28 Connecting to Wireless Networks in Windows ..............29 Managing Wi-Fi on an OptiView XG Tablet with Windows 7 ..........31 Managing Wi-Fi on an OptiView XG Tablet with Windows 10 ..........33 Viewing Wireless Settings with Windows 10 ..................33...
  • Page 5 Install from Flash Drive ........................44 Install from the OptiView XG’s Home Page ..................44 Using the Remote User Interface to Access the OptiView XG User Interface ....44 Launch OptiView Browser ........................44 Initiate a Remote Session ........................45 Encrypting Data Over the Remote User Interface ..............
  • Page 6 Supported Network Standards ....................61 Compliance Statements ......................61 Federal Communication Commission and Industry Canada Interference Statement ..61 OptiView XG Identification Numbers ....................62 Exposure to RF Energy ......................63 Europe-EU Declaration of Conformity ................... 63 Contacting NETSCOUT ........................ 66...

  • Page 7: Safety Information

    • Do not expose batteries to temperatures above 70°C. • Use charging procedures specified in manual. • Use only Netscout supplied charger and battery packs in the instrument. • Batteries must be recycled or disposed of properly. Caution  This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with its intended use, may cause interference to radio communications.

  • Page 8: Symbols

    Safety Information Symbols The following symbols appear on the product or in the manual. Table 1. Symbols Not for connection to public telephone systems.  Please read manual for safety.  Shock hazard.  Class 1 laser product. Do not look into laser. ...

  • Page 9: Introduction

    If purchased, key codes will be provided to turn on this part of the tablet. Refer to Appendix A for procedures on enabling the OptiView XG 10/100/1000Mbps/ 10Gbps wired product.
  • Page 10 Introduction Figure 1. OptiView XG Network Analysis Tablet with 10/100/1000Mbps/10Gbps Wired Enabled...
  • Page 11 OptiView XG Network Analysis Tablet Getting Started Guide Figure 2. OptiView XG Network Analysis Tablet with Wireless Only Enabled...

  • Page 12: Package Contents

    Introduction Package Contents Verify that the following items are supplied with your OptiView XG Network Analysis Tablet in the 10/100/ 1000Mbps/10Gbps wired only configuration. Batteries Soft Case OptiView XG SFP Adapter Stylus Shoulder Strap AC Adapter Power Cord Flash Drive...
  • Page 13 Includes Remote User Interface software, Help System, and — Getting Started Guide in multiple languages, PDF format. Registration Card NETSCOUT can best serve you when you register online at www.enterprise.netscout.com. — If you cannot register online, please fill out and return the...

  • Page 14: Optional Accessories

    Introduction Optional Accessories The following accessories were available when this manual was printed. For an updated list see www.enterprise.netscout.com. 10 Gbps Fiber Tap Directional Antenna with Mounting Hardware NE TW PO WE OR K PO RT S PO WE MO NIT...

  • Page 15: Shipping Damage

    100BASE-FX SFP optical transceiver module (adapter), 1310 OPV-SFP-100FX adapter Use standard ESD protection practices when handling this item. Shipping Damage If shipping damage has occurred, call the carrier immediately and file a claim. Then contact NETSCOUT (see page 11) to arrange repair or replacement.

  • Page 16: Registering The Optiview Xg

    To register, go to http://www.enterprise.netscout.com/registration. If you do not already have an account, select the Create Account button to proceed. You can also register the OptiView XG by filling out the registration card and sending it to NETSCOUT. Registration provides the following benefits: •...

  • Page 17: Contacting Netscout

    OptiView XG Network Analysis Tablet Getting Started Guide Contacting NETSCOUT Web: www.enterprise.netscout.com  For more contact information, visit our website. Email: customercare@netscout.com Phone: Toll free +1-844-833-3713; International 978-320-2150...

  • Page 18: Context-Sensitive Help System

    Context-Sensitive Help System Context-Sensitive Help System On the OptiView XG analyzer user interface, select the blue question mark to show help for the current screen. Show Help for the current screen Figure 5. OptiView XG Help Button AirMagnet Product Documentation Each AirMagnet product includes the following documentation: ReadMe (PDF), Release Notes (PDF), User Guide (PDF), and a User Guide in online help format.

  • Page 19: Operating Your Optiview Xg

    OptiView XG Network Analysis Tablet Getting Started Guide Operating your OptiView XG Connectors, Controls, and Indicators Link Speed Link Utilization Wi-Fi Indicators Indicator Indicator Display Power Switch Figure 6. Front View • Link Speed Indicator, see page • Link Utilization Indicator, see page •...
  • Page 20 Operating your OptiView XG USB Port Port A Port B Port C Port D External Antenna Connector <View of network connectors> Link Speed and Utilization Indicators Fans Wi-Fi Status Indicators Figure 7. Top View • USB Port, see page •...
  • Page 21 OptiView XG Network Analysis Tablet Getting Started Guide Carry Strap Carry Strap Post Post Management Port eSATA Port USB Ports Power Connector VGA Port Figure 8. Left and Right Side Views • Carry strap post, for connecting carry strap. •...
  • Page 22 Operating your OptiView XG Directional Antenna Connection Points Stylus Dock Kensington Security Slots Stand Battery #2 Battery #1 Batteries Figure 9. Rear View • Batteries, see page • Stand, see page • Stylus and Dock, see page • Kensington Security Slot, see...

  • Page 23: Stylus

    OptiView XG Network Analysis Tablet Getting Started Guide Stylus The stylus is docked in the upper right corner of the rear panel. Slide it out to use it; slide it back in for storage. Figure 10. Stylus and Dock The multi-touch screen is designed for use with a stylus. However, you can also use your fingertip. Your fingernail or a stylus provide more accurate control than the pad of your fingertip.

  • Page 24: Power Modes

    Power Modes Powering On 1. Connect the AC adapter to a power source and to the OptiView XG Network Analysis Tablet. See Figure 12, “Powering On” for the location of the power connector and power button.The batteries are not fully charged before shipment due to transportation regulations.

  • Page 25: Sleep Mode

    NOTE If the wireless only configuration is purchased, the AirMagnet WiFi Analyzer PRO home screen is displayed instead of the OptiView XG application which is shown below. (See Figure 2, “OptiView XG Network Analysis Tablet with Wireless Only Enabled” ).

  • Page 26: Powering-Off

    Discovery and Traffic Analysis data are not retained. Powering-Off If you plan to leave the OptiView XG in Sleep mode while unplugged from the AC adapter for an extended period, power-off the OptiView XG to avoid fully discharging the batteries.

  • Page 27: Using The Touchscreen, Stylus, Keyboard, And Mouse

    Clean the touchscreen using a soft cloth that has been moistened with mild detergent. Do not spray liquid directly on the touchscreen because the liquid could seep into the OptiView XG housing. Do not use harsh cleaners on the touchscreen.

  • Page 28: Virtual Keyboard

    Note that you can drag the minimized keyboard up or down if it’s in your way. Figure 15. Minimized Virtual Keyboard on an OptiView XG running Windows 7 2. When the edge of the keyboard appears, touch it again and it will come into full view. Touch the keys to type.

  • Page 29: Virtual Keyboard In Windows 10

    1. Touch the keyboard icon in the Windows 10 task bar (at the bottom of the screen) to open the virtual keyboard. Figure 17. Virtual Keyboard button on an OptiView XG running Windows 10 Figure 18. Maximized Windows 10 Virtual Keyboard 2.

  • Page 30: Connecting The Optiview Xg To A Network

    For the wireless only configuration, go to “Establishing a Wireless Connection” on page 26 You can connect the OptiView XG to a network via network ports A, B, C, or D, or via the built-in wireless adapters. The OptiView XG’s management port can be used for remote control of the analyzer (from a separate network).

  • Page 31: Link Speed And Utilization Indicators

    OptiView XG Network Analysis Tablet Getting Started Guide Caution To prevent equipment damage, do not connect the OptiView XG Port A or Port B to a telephone line or an ISDN line. Link Speed and Utilization Indicators There are two link status indicators for each network port: Link Speed (on the left) and Utilization (on the right).

  • Page 32: Establishing A Wireless Connection

    802.11 and RF interference analysis as well as for site survey projects. The OptiView XG tablet includes two Wi-Fi adapters and one spectrum analyzer adapter: Wi-Fi 1 is for general use as a wireless port or can be used by the AirMagnet applications. Wi-Fi 2 and the spectrum analyzer adapter are reserved for use only by AirMagnet applications.

  • Page 33: Enabling The Wi-Fi Adapters

    Getting Started Guide Enabling the Wi-Fi Adapters If NETSCOUT received approval to enable the Wi-Fi adapters for use in your country before your OptiView XG was shipped to you, and you purchased a model with wireless capabilities, the Wi-Fi adapters are already enabled.

  • Page 34: Wi-Fi Adapters Enabled

    Connecting the OptiView XG to a Network Wi-Fi Adapters Enabled If the Wi-Fi adapters are enabled, the OptiView Power Control application will open as shown below. Use the application to manage power for the adapters you want to use. The Wi-Fi adapters and the spectrum analyzer consume small amounts of power, so it’s fine to leave them powered-on...

  • Page 35: Connecting To Wireless Networks In Windows

    OptiView XG Network Analysis Tablet Getting Started Guide Connecting to Wireless Networks in Windows On the OptiView XG Network Analysis Tablet, you can view and connect to wireless networks the same way you would on a typical Windows device. NOTE This section only applies to the OptiView XG Tablet user interface.
  • Page 36 Connecting the OptiView XG to a Network A pop-up displays the available networks. Figure 25. Wireless Networks Pop-up List (Windows 7 left; Windows 10 right) 2. Select a network name from the list to enter security credentials and connect. 3. Select “Open Network and Sharing Center” (in Windows 7) or “Network settings” (in Windows 10) to manage your wired and wireless connection profiles in Windows..

  • Page 37: Managing Wi-Fi On An Optiview Xg Tablet With Windows 7

    NOTE This section only applies to the OptiView XG Tablet user interface. It does not apply to the AirMagnet applications. The Wi-Fi profile and security are configured separately on each AirMagnet application. 1. Select the Status button, which is located at the bottom of the screen. The configuration panel will open.
  • Page 38 Connecting the OptiView XG to a Network 4. Select the Manage Wireless Networks button, and follow the Windows prompts. Figure 30. Manage Wireless Networks Button The OptiView XG connects to networks based on the profile preferences you create.

  • Page 39: Managing Wi-Fi On An Optiview Xg Tablet With Windows 10

    Managing Wi-Fi on an OptiView XG Tablet with Windows 10 NOTE This section only applies to the OptiView XG Tablet user interface. It does not apply to the AirMagnet applications. The Wi-Fi profile and security are configured separately on each AirMagnet application.

  • Page 40: Managing Wireless Network Profiles With Windows 10

    Connecting the OptiView XG to a Network The Wireless Settings screen displays additional information regarding the current wireless status. Figure 34. Windows 10 Wireless Settings Managing Wireless Network Profiles with Windows 10 1. Select the Windows Start button in the lower left corner of the screen, and then, select Settings.

  • Page 41: Wi-Fi Indicators

    OptiView XG Network Analysis Tablet Getting Started Guide Wi-Fi Indicators Each of the two Wi-Fi adapters has a single link status indicator. The LED illuminates when the Wi-Fi adapter is in use. The LED’s color indicates the link speed (or that the Wi-Fi adapter is in use by an AirMagnet application).

  • Page 42: Configuring The Optiview Xg For Use With Your Network

    Configuring the OptiView XG for Use with Your Network 1. If your network uses a MAC access list, you will need to add the OptiView XG’s MAC addresses to the list. See the OptiView XG online help for more information.

  • Page 43: Operating The Optiview Xg On Battery Power

    Before running the OptiView XG Network Analysis Tablet on batteries, connect the AC adapter to the OptiView XG and charge the batteries. Charge time is approximately 3 hours. Power/Charge Indicator The LED next to the OptiView XG power button indicates the power on/off state and the battery charge status. Table 7. Power/Charge Indicator LED Color...

  • Page 44: Displaying The Battery Charge Status Window

    Operating the OptiView XG on Battery Power Displaying the Battery Charge Status Window 1. The battery status icon is located in the Windows system tray. It appears as a battery, a charging battery, or an electrical plug. Select the icon to open the battery status window.

  • Page 45: Replacing/Hot Swapping The Batteries

    Getting Started Guide Replacing/Hot Swapping the Batteries To remove a battery, (1) press the release clip and (2) pivot the battery out from the OptiView XG case. To replace, pivot the battery in and press until it snaps into place.

  • Page 46: Battery Care

    For optimal long-term storage, store at about 50% charge, in a cool place. Extending Battery Operating Time In its default configuration, the OptiView XG will operate for approximately two hours with fully-charged batteries. When only using the wireless adapters to connect to the network (not using Network Ports A, B, C, or D) you can approximately double operating time by switching off power to the network ports.
  • Page 47 OptiView XG Network Analysis Tablet Getting Started Guide The OptiView Power Control screen will appear, as shown. 2. Switch off Wireline Ports A, B, C, and D. This will approximately double battery operation time. 3.The system must reboot to make the change. Select the Save and Restart button.

  • Page 48: Connecting External Devices

    Keyboard, Mouse, Flash Drive, Printer, and Other USB Devices You can connect an external keyboard, mouse, flash drive, hard drive, or printer to the OptiView XG’s USB ports. Windows will automatically recognize the devices and make them ready to use. See...

  • Page 49: Power Connector

    OptiView XG Network Analysis Tablet Getting Started Guide Figure 42. Attaching and Swiveling the Directional Antenna Power Connector Connect only the supplied AC adapter to the power connector. Connection of any other power source may damage the OptiView XG. See page 18 for the location of the power connector.

  • Page 50: Controlling The Optiview Xg From A Remote Computer

    To install from the flash drive, insert the flash drive in the remote PC’s USB port and follow the prompts. Install from the OptiView XG’s Home Page To view the OptiView XG's Home page, enter the OptiView XG's IP address in your PC's web browser. Then select the Install Remote UI button.

  • Page 51: Initiate A Remote Session

    44). Data sent to and from the remote analyzer can be encrypted. The OptiView XG uses the Advanced Encryption Standard (AES) 128 bit encryption algorithm. The encryption key can be entered in Hex or ASCII. ASCII is provided for ease of remembering the encryption key.

  • Page 52: To Set Up Remote User Interface Encryption

    Controlling the OptiView XG from a Remote Computer To Set Up Remote User Interface Encryption 1. Select the Link Status button. 2. Select the Access button. 3. Select the Remote Access tab. Figure 44. Remote Access Settings 4. Press the Enter Encryption Key button.

  • Page 53: Security

    Controlling Access to the OptiView XG Locking Windows When the OptiView XG is connected to a network and running, and you want to leave it unattended, you can restrict access by locking Windows. Press Ctrl+Alt+Del and choose Lock the computer. However, this only provides protection if you have set up a user account in Windows.

  • Page 54: To Set Up User Accounts

    Security To Set Up User Accounts 1. Select the Link Status button to display the OptiView Settings screen. 2. Select the Access button. 3. Select the User Accounts tab. 4. Expand the Administrators tree and select the admin account. Figure 46. User Accounts Tab 5.
  • Page 55 To log off, close the OptiView application by selecting the “X” in the upper right corner or by typing Alt+F4. You will need to log in (as admin or a user) whenever you re-start the OptiView XG Network Analysis Tablet or the OptiView application.

  • Page 56: Removing And Replacing The Hard Drive

    The hard drive can be removed from the OptiView XG for secure data management. Caution  To prevent damage to the OptiView XG and/or the removable hard drive, use standard ESD (electrostatic discharge) control procedures and equipment. Removing the Hard Drive The analyzer’s “Computer name”...

  • Page 57: Changing The Computer Name

    Clean the OptiView XG housing, the touchscreen, and the batteries using a soft cloth that has been moistened with mild detergent. Dry with a soft cloth. Do not spray liquid directly on the OptiView XG or the batteries. Do not use harsh cleaners. Do not immerse.

  • Page 58: Troubleshooting

    Troubleshooting Troubleshooting If the OptiView XG is not operating as expected, refer to this table for possible causes and solutions. Table 8. Troubleshooting Guide Problem Possible Cause & Solution Cannot establish a network connection. The OptiView XG’s MAC addresses have not been added to the network’s MAC access list.

  • Page 59: Windows Restore Options

    System Recovery utility. This will effectively erase changes that were made since the OptiView XG left the factory. It will leave the OptiView XG’s operating system and file system in a known, working state.

  • Page 60: Windows 7 Back Up And Recovery Procedure

    Back Up Your Files If you want to keep any files that currently exist on the OptiView XG’s hard drive, use Windows Backup to save them to an external drive. You will need to deselect the “postgres” user account from the backup.

  • Page 61: Post-Recovery File Clean-Up

    OptiView XG Network Analysis Tablet Getting Started Guide 5. You can now use the mouse to make your selections. Follow the prompts to choose a language. 6. At the User name and Password window, select the drop-down selector. 7. Select OptiView as the User name. You do not need to type anything in the Password box unless you have created a password for this user.

  • Page 62: Recover Windows System Files

    Windows Restore Options Recover Windows System Files NOTE The following process requires that you have a physical keyboard plugged into your OptiView XG Tablet (see “Connecting External Devices” on page 42 1. In Windows 10, select the Windows Start button in the lower left corner of the screen.

  • Page 63: Specifications

    OptiView XG Network Analysis Tablet Getting Started Guide Specifications Physical Specifications Dimensions 9.45" x 12.43" x 2.03" (240 mm x 315.7 mm x 51.6 mm) (H,W,D) Weight 5.5 lb. (2.5 kg) with batteries; 4.5 lb. (1.8 kg) without batteries Kensington Lock...

  • Page 64: Electrical Specifications

    Specifications Electrical Specifications AC Adapter Input 90-264 VAC, 47-63 Hz, 2.0 A max AC Adapter Output 19 VDC, 4.74 A, 90 W Caution: For safe operation, use only the supplied adapter. Battery Two user-replaceable, rechargeable, 45 Watt-hour, lithium- ion  battery packs.

  • Page 65: Cables

    OptiView XG Network Analysis Tablet Getting Started Guide Cables Cable Types 100 W Unshielded Twisted Pair (UTP) LAN cables. 100 W Shielded or Screened Twisted Pair (SeTP) LAN cables. TIA Category 3, 4, 5, 5e, and 6. ISO Class C, D and E).

  • Page 66: Wireless Adapters 1 And 2

    Specifications Wireless Adapters 1 and 2 Data Rate 802.11a: 6, 9, 12, 18, 24, 36, 48 and 54 Mbps 802.11b: 1, 2, 5.5 and 11Mbps 802.11g: 6, 9, 12, 18, 24, 36, 48 and 54 Mbps 802.11n: MCS0-MCS23 (20 and 40 MHz bandwidth) 802.11ac: MCS0NSS1-MCS9NSS3 (20, 40 and 80 MHz bandwidth) Operating 2.412 ~ 2.484 GHz (Industrial Scientific Medical Band)

  • Page 67: Supported Network Standards

    1:2004, EN/IEC 60825-1:2007, EN/IEC 60825-2:2004+ A1:2007 Telephone The OptiView XG is NOT designed for connection to a telephone network. The OptiView XG is NOT designed for connection to an ISDN line. Do not connect to a telephone network or ISDN line except through a regulatory agency compliant computer network modem device.

  • Page 68: Optiview Xg Identification Numbers

    Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante. OptiView XG Identification Numbers FCC ID: WA7-43460AC IC ID: 6627C-43460AC...

  • Page 69: Exposure To Rf Energy

    THIS MODEL DEVICE MEETS U.S. AND INTERNATIONAL REQUIREMENTS FOR EXPOSURE TO RADIO FREQUENCY RADIATION. The OptiView XG is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S.
  • Page 70 Specifications This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 MHz to 2483.5 MHz. For detailed information the end-user should contact the national spectrum authority in France.
  • Page 71 OptiView XG Network Analysis Tablet Getting Started Guide 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停 用，並改善至無干擾時方得繼續使用。 前項合法通信，指依電信法規定作業之無線電通信。 低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。...

  • Page 72: Contacting Netscout

    Contacting NETSCOUT Contacting NETSCOUT Web: www.enterprise.netscout.com Email: customercare@netscout.com Phone: Toll free +1-844-833-3713; International 978-320-2150 For more contact information, visit our website.
  • Page 73 OptiView XG Network Analysis Tablet Getting Started Guide...
  • Page 74 OptiView XG Wired Option This section describes how to activate a purchased OptiView wired (LAN) features. This procedure only applies to analyzers that were originally purchased with the OptiView XG wireless only option. 1. From the OptiView XG desktop, select the OptiView XG icon as shown below.
  • Page 75 OptiView XG Network Analysis Tablet Getting Started Guide 2. Select the OptiView icon to open the menu. 3. Select OptiView Settings, and the Options screen is displayed.
  • Page 76 4. Select Change Key and enter the key code provided. 5. Select OK, then OK again. After the OptiView XG reboots, the analyzer user interface is enabled.
  • Page 77 OptiView XG Network Analysis Tablet Getting Started Guide...

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