zioxi Rechargeable powerHub User Manual

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Rechargeable powerHub User Guide

zioxi Rechargeable powerHub

User Guide

14-Jun-17

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Summary of Contents for zioxi Rechargeable powerHub

Page 2: Table Of Contents
Rechargeable powerHub User Guide Index Warning and Safety Instructions .................... 3 Overview ............................ 4 powerHub Controls Diagram ...................... 5 Starting Up the powerHub ...................... 6 Timed On ............................ 7 powerHub Battery State of Charge .................... 8 Re-charging a powerHub ........................ 9 Moving a powerHub ........................ 1 0 Admin mode .......................... 1 1 onView Web based powerHub management ................ 1 3 Appendix 1 – powerHub Troubleshooting guide ................ 1 5 © zioxi Limited 14-Jun-17...
Page 3: Warning And Safety Instructions
Ø During any maintenance and repair work the appliance must be disconnected from the mains supply, the on / off switch should be turned off and the power conversion module switched off. Correct Use Ø The appliance is designed for use with lower power mobile computing devices Ø Always use the appliance on a clear and level surface Ø Do not place heavy objects on the appliance Ø Do not sit on the appliance Ø Avoid the spillage of liquids on the appliance Ø Do not insert any object into any opening Ø Store the appliance in it’s upright position, with lockable castors locked Ø Always re-charge the appliance in a ventilated space Ø Avoid exposing the appliance to high temperatures and significant impact forces Ø If the appliance is being left unused for a long period of time, turn the appliance off Disposal and Caring for the environment Ø The transport and protective packing has been selected from materials which are environmentally friendly for disposal and can normally be re-cycled. Ø The appliance contains materials eg. batteries, which if disposed of incorrectly, could be potentially hazardous to human health and to the environment. Please dispose of the appliance at your local waste collection / recycling centre or contact your dealer for advice. © zioxi Limited 14-Jun-17...
Page 4: Overview
Rechargeable powerHub User Guide Overview The zioxi range of Rechargeable powerHubs provide a mobile, rechargeable mains and/or USB power source for use in any setting where fixed mains power sockets are not available. The powerHubs contain rechargeable batteries in 3 different capacity variants. As a guide, powerHubs with 100Ah battery capacities (codes containing R100) have approximately 1000Wh of output capacity when the batteries are new. The powerHubs are designed with a simple Timed On button which when pressed turns the power on for a set period of time – this time is factory set at 60 minutes but can be re- programmed to any time period. However leaving the powerHub on & providing mains power to the power sockets even when the sockets are not in use will drain the batteries, so is to be avoided. The Timed On feature is therefore designed to prevent inadvertent & unnecessary depletion of the batteries. Recharging the batteries is typically an overnight exercise. zioxi Rechargeable powerHubs delivered from April 2017 onwards are fitted with a microprocessor control system which includes the capability of remote web based monitoring and control using zioxi onView. The onView web app provides the ability to remotely view current powerHub status (such as battery charge levels), change settings, send commands, receive alerts and review usage. Using zioxi onView requires the powerHub’s WiFi connection to be configured to one or more WAPs using the powerHub’s Admin function and also requires user provisioning and licencing to be arranged via the zioxi team. The use of onView is described separately in the onView Guides (available from the onView web site Support pages once logged in). © zioxi Limited 14-Jun-17...
Page 5: Powerhub Controls Diagram
Rechargeable powerHub User Guide powerHub Controls Diagram © zioxi Limited 14-Jun-17...
Page 6: Starting Up The Powerhub
Rechargeable powerHub User Guide Starting Up the powerHub The powerHub is delivered turned off. The switch for turning on the powerHub system is discretely hidden under the top. Toggle this switch to the on position so the powerHub screen comes on. This on / off switch can be used to turn off the powerHub at any point (eg. during holiday periods) and may be useful if the powerHub needs to be “re-booted”. Initially the screen will display the zioxi logo, followed by the Re-start screen (which includes product code & version information). Restart PowerHub Serial number 084 13-06-17 0.6.2 FCC CE Photon Device Name/Serial Number The powerHub will then revert to the Standby screen. The screen header displays the battery charge level and the WiFi connection status alongside the zioxi logo. In the bottom left of the screen, the powerHub serial number will be displayed (or a Device Name if this has been entered using onView). The Standby screen will go off once the Display on Time has expired. © zioxi Limited 14-Jun-17...
Page 7: Timed On
Rechargeable powerHub User Guide Timed On The powerHub is designed to be turned on for a set period of time only to prevent battery drain. Pressing and releasing the black Timed On button (on the powerHub top) will turn on power to the powerHub sockets for the Timed On period and then automatically turn off. The powerHub can simply be re-started by pressing and releasing the button again. The Timed On period is factory set to 60 minutes but this time can be changed using the onView web application. The display will show the following sequence of screens. If the display is off initially, it will first show the zioxi logo screen. 1:00 Short Device Name Device Name 16:58 The laptop & smartphone screen indicates the powerHub is designed to provide top up power © zioxi Limited 14-Jun-17...
Page 8: Powerhub Battery State Of Charge
Rechargeable powerHub User Guide for mobile devices. It is not intended for use with high power devices such as hoovers, kettles and heaters - if devices of this nature are connected then the safety systems within the powerHub will kick in and power will turn off. An alarm may sound warning the user(s) that too much power is being requested from the powerHub. This condition can also arise if too many medium power devices (eg. high end laptops) are plugged into the powerHub at the same time. In this case, removing the last device to be plugged in may reduce the power load to an acceptable level. The Timed On screen displays the number of hours and minutes remaining. The timer can be increased back up to the maximum of the Timed On period by pressing the button again whilst the powerHub is in Timed On mode. Pressing & holding down the black button for more than 3 seconds will turn off the timer and return the powerHub to the Standby screen. powerHub Battery State of Charge The state of charge of the rechargeable batteries within the powerHub is displayed in the header bar on most screens. zrh0013 zrh0013 Once the battery gauge symbol changes from Black to Amber it is advisable to recharge the powerHub at the next convenient opportunity. Once the battery gauge changes to a single Red bar then the powerHub should be re-charged immediately. Item Name Item Name If the powerHub is left for a further period of time without re-charging then to protect it’s batteries it will automatically turn off power to the powerHub sockets, display a red warning © zioxi Limited 14-Jun-17...
Page 9: Re-Charging A Powerhub
Rechargeable powerHub User Guide triangle for 5 seconds, before turning off the screen. The powerHub can be woken from this state by pressing the black button. If the state of charge of the batteries is allowed to reduce still further, the powerHub will automatically go into a deep sleep mode. To recover the powerHub from this mode it will need to be turned off and back on using the on / off switch underneath the top (even if it has been plugged into a mains supply for charging). The state of charge of each powerHub can be viewed remotely using onView. If a powerHub is going to be left idle for a significant period of time (eg. through a holiday period) then it is advisable to ensure the powerHub is fully charged before it is left. Rechargeable batteries will naturally lose their charge when left inactive. It is also advisable to either turn the power off (using the on / off switch under the top) or remotely send the powerHub to sleep using the onView Sleep command. Re-charging a powerHub To recharge a powerHub simply plug it into a mains supply using the IEC (kettle) lead supplied. The IEC connector plugs in under the base of the powerHub. The position is indicated by 2 holes in the base plate. When the mains lead is not in use it must not be plugged into one of the powerHub’s main sockets and IEC connector in the base at the same time. The powerHub can be re-charged by either wheeling the powerHub to a convenient socket or temporarily running an extension lead to the powerHub. It is advisable to recharge powerHubs in locations with some ventilation. Always re-lock the 2 locking castors after re-locating the powerHub. Once the powerHub is connected to mains, the screen will change to display it’s charging mode and the length of time on charge in that mode. © zioxi Limited 14-Jun-17...
Page 10: Moving A Powerhub
Rechargeable powerHub User Guide zrh0134 zrh0134 zrh0134 Full charge Trickle charge Charging complete The charging mode will automatically change between the 3 modes as each phase of charging is completed. The length of time required for a full charge from a fully depleted battery will vary depending on the powerHub capacity but will typically be 12 to 16 hours. zioxi onView can also be used to remotely monitor the Charging status. Once the powerHub has entered Trickle charge mode it is almost fully re-charged so can be used if required. The powerHub sockets can be used whilst the powerHub is connected to the mains supply and the powerHub will continue to charge it’s batteries. The life of the powerHub rechargeable batteries is dependent on a number of factors. If a powerHub is recharged everytime when it reaches Amber on the battery gauge then typically after 500 recharge cycles the batteries will operate to 80% of their original capacity (this is the optimal re-charging approach). The batteries can be replaced as a chargeable return to factory (or approved zioxi agent) service. Moving a powerHub zioxi powerHubs are designed with castors to enable them to be moved around & located anywhere inside a building. Before moving a powerHub ensure that both locking castors are unlocked first, and then re-engaged once the powerHub is re-located. © zioxi Limited 14-Jun-17...
Page 11: Admin Mode
Rechargeable powerHub User Guide powerHubs are heavy items so care needs to be taken when moving them around, especially when encountering door stops and ridges. They are designed for storage in a vertical orientation. If there is a need for storage in a horizontal orientation eg. for transport purposes, then a powerHub should be stored with the mains connector under the base ring in the lowest position (ie underneath). Admin mode To establish a Wifi connection between a powerHub and one or more Wifi Access Points (WAPs) it is necessary to go into the powerHub Admin mode. The Admin mode login screen is triggered when a PS/2 keyboard is plugged into the keyboard connector in the base of a powerHub and any key is pressed. © zioxi Limited 14-Jun-17...
Page 12 Rechargeable powerHub User Guide The keyboard connector is hidden away on the underside of the base adjacent to the mains power connector. It may be necessary to tip the powerHub on it’s side to easily access this connector – please get assistance in order to do this. Please note a true PS/2 keyboard is currently required. A USB to PS/2 adapter will not usually work. If you can’t get hold of a PS/2 keyboard then please get in touch and we will be happy to help. Please do not wheel the powerHub around with the keyboard plugged in. Once a PS/2 keyboard is connected, the display will present an Admin login screen. The default login code is 000000. This code should be changed to a code of your choosing once you are in Admin mode. This local Admin passcode can also be changed using onView. Once successfully logged in, an Admin menu of options is presented. Choose the Wifi option then select the “Show available WAPs” sub-menu and follow the on screen instructions to set- up credentials on the powerHub in order it can access your chosen WAP. Credentials for up to 5 WAPs can be stored on a powerHub. Please note that the Wifi set-up & change processes can take some time for the device to complete. Other Wifi configuration functions including Clearing Stored WAPs are available from the Wifi menu. The powerHubs support the following Wifi security & encryption types: • None, WEP, WPA, WPA2 • AES, TKIP If required for Wifi router provisioning the powerHub MAC address can be found on a label on the powerHub (usually on the base) or can be retrieved from the Device Details Technical page within onView. A future release will support WPA2 Enterprise. “Captive” Wifi security where a user enters credentials into a custom login screen is currently not supported. Once a Wifi connection has been successfully established the empty Wifi symbol will change to a black Wifi symbol (depicting a local Wifi connection) then to a cyan Wifi symbol which confirms the powerHub device is connected to the zioxi cloud service. The number of WiFi bars that are coloured indicates the strength of the Wifi signal. © zioxi Limited 14-Jun-17...
Page 13: Onview Web Based Powerhub Management
Rechargeable powerHub User Guide View/Edit Timer Set Admin Passcode Restart View/Edit Op Mode Reset to defaults Wi-Fi Setup Device Tech/Legal Esc Exit/Key to Select Change default passcode! Once a WiFi connection has been made to the zioxi cloud service all other powerHub Admin functions can be performed using onView. Several Admin functions are also available locally from the powerHub’s main Admin menu. Select a menu option using the keyboard and follow the on screen instructions. Use the ESC key to back-up and to exit Admin. The powerHub will automatically exit Admin if inactive for 60 seconds. onView Web based powerHub management onView provides a web based application which enables functions to be performed remotely from any device, anywhere. onView includes the following features: • view current status information such as battery state of charge, mains charging status and location •...
Page 14 Rechargeable powerHub User Guide In order to use onView a licence agreement needs to be completed, signed and returned to zioxi. An administrator’s login for your organization will then be created from which user, location, schedule, rule and device configurations can be performed. There are separate guides for using onView in the Support area of the onView web site. If you would like to start using onView then please contact us via support@zioxi.co.uk providing your contact details, organization and the serial numbers of the products you’d like to include in your licence agreement (serial numbers can be found on the powerHub screen and/or on a label attached to the product) and we will then send you a licence agreement to sign & return. If you have not purchased the product directly from us but via a reseller please include their details. © zioxi Limited 14-Jun-17...
Page 15: Appendix 1 - Powerhub Troubleshooting Guide
Battery charge level is low icon and then go black again. Plug the powerHub into a mains supply. Black or blank To recover from this mode the powerHub will need screen Battery charge level is to be switched off & back on using the on / off critical and powerHub is in switch under the powerHub top. Plug the deep sleep powerHub into a mains supply first & re-charge the batteries immediately. The powerHub has been Press the Timed On button on the powerHub to put into Sleep mode wake it up remotely using onView If the Wifi signal is weak the connection maybe intermittent and not connect long enough for the zioxi cloud connection to be made. Explore Intermittent WiFi solutions for improving the signal strength. This is WiFi symbol connection indicated by the number of bars that are stays black (or highlighted on the web symbol and can be partially black) reviewed using the onView Device Details screen. - should go Sometimes the connection to the zioxi cloud takes blue a few minutes. If it takes longer than this, it may be Delay in achieving a worth pressing the Timed On button or turning the connection powerHub off & on to see if that re-establishes the connection. Within local Admin, try re-entering the password Password incorrect (& if necessary Clearing Stored WAPs before doing...
Page 16 On some country sockets (eg. UK) there is a 3.15A fuse to protect the powerHub and comply with One socket has country specific electrical safety standards. The socket fuse has been stopped Plugging a high powered device such as a hoover, blown working heater or kettle into a socket is likely to blown this fuse. Replace the fuse and identify which device may have caused the issue. Once the level of charge capacity retained after a The Rechargeable batteries powerHub full powerHub re-charge becomes insufficient for have reduced capacity as a capacity has normal use contact zioxi or your local zioxi reseller result of degradation with reduced to arrange a chargeable replacement of the use batteries. Mains charging lead is Clicking noise plugged into both the after pressing Unplug the mains lead from the powerHub output charging IEC connector in the Timed On socket the base and a mains button output socket An error message is Try a power off & on (using the switch under the...
Page 17 Rechargeable powerHub User Guide Symptom Potential causes Possible solutions The clock on the device is Update the Daylight Saving Using onView, go to Device Details Edit screen and incorrect by 1 Time setting update the Daylight Saving Time setting (On or Off) hour The clock on The Time Zone is Using onView, go to Device Details Edit screen and the device is incorrectly set update the Time Zone setting incorrect © zioxi Limited 14-Jun-17...