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axept S900 Quick Start Manual

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S900
Quick Start Guide

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Summary of Contents for axept S900

  • Page 1 S900 Quick Start Guide...

  • Page 2: Table Of Contents

    Processing a Sale (Chip & PIN) ..............15 Processing a Sale (Contactless) ..............21 Useful Information..................26 Inserting Paper Roll ..................26 Inserting the Battery ..................27 Inserting or replacing the SIM card .............. 28 Contact Details ......................30 123 - S900 Quick Start Guide axept®...
  • Page 3 Welcome Thank you for choosing your axept® S900 terminal from 123 Send/123 Hire. S900 is designed to process transactions as quickly as possible axept® whilst providing valuable reporting and other functionality supported by the Optomany Control Centre (OCC) web portal.

  • Page 4: Initial Setup

    Initial Setup Before starting to use the axept® S900, please take a few moments to check the contents of the box; you should have received the following: axept® S900 Terminal External AC Power Adapter External AC Power Cable Thermal Paper Roll...

  • Page 5: Terminal Overview

    Terminal Overview An overview of the S900 terminal. axept® 123 - S900 Quick Start Guide axept®...

  • Page 6: Screen Overview

    Screen Overview An overview of the S900 screen. axept® 123 - S900 Quick Start Guide axept®...

  • Page 7: Screen Icons Overview

    Confirmation option Cancel option Ready for card (Chip and PIN, Contactless or Swipe) Green contactless LED (blinks when idle, incrementally lights up if card is being read) Contactless LED (unable to read card) 123 - S900 Quick Start Guide axept®...

  • Page 8: Switching The Terminal On

    S900 will ask if manual configuration of Wi-Fi settings is required. Press the key on the keypad to manually configure the settings or the key on the keypad to automatically configure the settings.

  • Page 9: Automatically Configure Wi-Fi Settings

    To use DHCP, press the key on the keypad to continue. If a fixed IP address is required rather than using DHCP, please refer to the S900 User Guide for more information (See Further Reading – Page 30). axept® 123 - S900 Quick Start Guide axept®...
  • Page 10 PCI DSS guidelines. • axept® S900 supports WPA2 PSK encryption. WPA2 PSK is a method of securing your network using WPA2 with the use of the Pre-Shared Key (PSK) authentication. • S900 supports the use of the 802.11 B/G/N (2.4GHz) Wi-Fi Bands.

  • Page 11: Manually Configuring Wi-Fi Settings

    If the network security type selected is ‘WEP’, enter the key index value (this step is not required if other network security types are used). Press the key on the keypad to continue. 123 - S900 Quick Start Guide axept®...
  • Page 12 123 recommend that the Wi-Fi network used is secure and requires authentication as this will adhere to PCI DSS guidelines. • S900 supports WPA2 PSK encryption. WPA2 PSK is a method of securing your network using axept® WPA2 with the use of the Pre-Shared Key (PSK) authentication.

  • Page 13: Gprs

    Highlight ‘GPRS’ using the keys on the keypad and press key on the keypad to continue. Please wait whilst the connection is validated. S900 confirms that the GPRS network configuration is successfully axept® completed. Switching The Terminal Off To switch the...

  • Page 14: Logging On

    Enter the User ID using the keypad and press the key on the keypad to continue. Enter the password using the keypad and press the key on the keypad to continue. Please wait whilst axept® S900 processes the log on details. 123 - S900 Quick Start Guide axept®...
  • Page 15 For more information on updating the software on a terminal, please refer to the Full Terminal User Guide. 123 - S900 Quick Start Guide axept®...

  • Page 16: Processing A Sale (Chip & Pin)

    Chip and PIN card slot at the base of the terminal. Enter the amount of the sale using the keypad. (axept® S900 will automatically enter the decimal place for you, for example: for £10.00, enter 1000). Press the key on the keypad to continue.
  • Page 17 If the card holder’s card has been previously inserted, skip to Step 06, otherwise axept® S900 will prompt for the card to be presented. Insert the card (with the Chip of the card on top, facing towards you) into the Chip and PIN card slot at the base of the terminal.
  • Page 18 Skip to step if cashback is not required. Enter the amount of the sale using the keypad. (axept® S900 will automatically enter the decimal place for you, for example: for £10.00, enter 1000). Press the key on the keypad to continue.
  • Page 19 PIN. After the PIN has been keyed in, the cardholder will then need to press the key on the keypad to continue. S900 will provide a PIN OK confirmation if the PIN has been correctly axept® entered.
  • Page 20 Once the payment is complete, S900 will prompt for the card to be axept® removed. Once the card is removed, the Merchant Receipt will begin printing. Tear off the receipt (after printing has completed) from the axept® S900 terminal and press the key on the keypad to continue.
  • Page 21 The payment processing procedure is now complete and S900 will axept® return to the main menu. 123 - S900 Quick Start Guide axept®...

  • Page 22: Processing A Sale (Contactless)

    Processing a Sale (Contactless) axept® S900 supports contactless payments (including technologies such as Android Pay, Apple Pay etc.) and can be used where a cardholder has the contactless feature enabled on their card or device. The following describes the end-to-end operation of a contactless payment sale:...
  • Page 23 Press the key on the keypad to continue. S900 will prompt for the card or device to be presented. axept® Position the (contactless enabled) card or device around the screen area of the terminal for a few seconds until a ‘beep’...
  • Page 24 S900 will attempt to authorise the transaction with your chosen axept® Merchant Services Provider. S900 will confirm that the payment is complete if authorisation is axept® successful. The Merchant Receipt will begin printing. Tear off the receipt (after printing has completed) from the axept®...
  • Page 25 The payment processing procedure is now complete and S900 will axept® return to the main menu. 123 - S900 Quick Start Guide axept®...
  • Page 26 A customer/cardholder copy of the receipt is not automatically printed for contactless transactions as it is not a mandatory requirement. However, axept® S900 provides a facility to print a customer/cardholder copy of the receipt if required. The following steps describe the process for printing a customer/cardholder copy of the receipt for contactless transactions.

  • Page 27: Useful Information

    To Insert the thermal paper roll into the axept® S900 terminal: Pull lever on the terminal to open the cover (as highlighted). Insert paper roll leaving at least 1cm exposed and close the cover. 123 - S900 Quick Start Guide axept®...

  • Page 28: 5.2 Inserting The Battery

    5.2 Inserting the Battery To insert the battery, turn the axept® S900 terminal over so the battery cover latch is visible. Pull the latch down and towards you and carefully remove the battery cover away from the terminal. Place the battery into the battery compartment making sure the contact points of the battery align with the connectors of the terminal (as highlighted).

  • Page 29: Inserting Or Replacing The Sim Card

    Once the SIM is securely in place, put the battery back in position and place the cover back onto the terminal. To setup GPRS, see section 1.4.2 GPRS 123 - S900 Quick Start Guide axept®...
  • Page 30 Notes 123 - S900 Quick Start Guide axept®...

  • Page 31: Contact Details

    Further Reading Should you need further information regarding the available functions of the terminal please access the full axept® S900 user guide at: http://www.123send.net/user-guides/ Contact Details If you have any questions or require support, please get in touch with us using the details below:...
  • Page 32 Issued by 123Send / 123Hire Ltd. Company Numbers: 03736624 & 04332502. 123Send and 123Hire are part of the CR7 Services Group of companies. Registered Address: Vaughan Chambers, 4 Tonbridge Road, Maidstone, Kent, ME16 8RP. Trading address: 120 Leman Street, London, E1 8EU. All details are correct at the time of print – March 2019. v1.6 123 - S900 Quick Start Guide axept®...

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