Polyaire airtouch Installer Manual
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Polyaire airtouch Installer Manual

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Installer Manual
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Summary of Contents for Polyaire airtouch

  • Page 1 Installer Manual airtouch.net.au...

  • Page 2: Table Of Contents

    5.3.2 Pair main module and wireless sensors (ITCs) Liability Please read the instructions before installing this AirTouch Zoning Control System. Polyaire Pty Ltd does not accept any responsibility for loss or damage that may occur as a result of the incorrect installation of this AirTouch Control System.
  • Page 3 5.9.4 Configure AC Fan Speed Options 5.9.5 Control Temperature Offset 5.9.6 Multiple Ducted Systems 5.9.7 Groups connected in each ducted system 5.10 Setting up Wi-Fi connection 5.11 Testing Damper On/Off 5.12 Software Update 6. Wiring Diagrams 7. Downloading and Installing AirTouch 4 App 8. Troubleshooting...

  • Page 4: Compatible Brands

    Compatible Brands Compatible Brands...

  • Page 5: Components

    AC gateways are for full control of most major brand ducted systems such as Daikin, Panasonic, Fujitsu, Mitsubishi Electric, Mitsubishi Heavy Industries, Toshiba, LG, Hitachi, Samsung, Carrier, Rinnai, Midea, Braemar and Gree. Each gateway comes with a RS485 cable for connecting the gateway with AirTouch 4. Components...

  • Page 6: Configuration

    2. Configuration AirTouch 4 System is a star architecture system that allows communications between AirTouch 4 main control module, extension module, AC unit, WiFi router (to connect to smart phones and internet), up to 16 zone dampers, wireless temperature sensors and up to two consoles. Figure below shows the connection of devices such as the WiFi router, AC indoor PCB, extension module, two consoles, and eight dampers to the main module.
  • Page 7 Eight motorized dampers can be connected to the main control module. Nine dampers and above (up to 16) will need the extension module. The wiring of the AirTouch 4 system is straightforward. A cable with central latched plugs connects a motorized damper to the relevant output port clearly marked on the main or extension module.
  • Page 8 Note: Install the console at least 20mm away from any other wall control to avoid potential interference. Unit gateways wired in Unit Unit Unit Unit Unit Unit Unit Unit Unit Unit Gateway Gateway Gateway Gateway Gateway Gateway Gateway Gateway Gateway Gateway sequence Indoor Unit 1...

  • Page 9: Pre-Installation

    Testing all cables to be used before the start of the installation will save considerable diagnostic time if the fully installed system is subsequently found to have a problem. Cable testing is quick and easy with a Zonemaster Cable tester available from Polyaire. Cable Tester (Item: 657089) Pre - Installation...

  • Page 10: Components Installation

    4.1 Mount the main and/or extension modules (if using more than 8 zones) by screwing the boxes to a roof frame or Polyaire Diffusion Fitting (PDF). 4.2 Remove the two side covers on the main module. All LEDs and sockets for zone dampers are exposed.
  • Page 11 4.6 Mount the supply air sensor in the supply air duct between the fan coil and the first damper and push the plug of supply air temperature sensor into the socket on the main module. 4.7 Connect the console to the ‘T’ port on the main module.
  • Page 12 4.10 Replace the side covers back on the main control and extension module once finished setting and commissioning. 4.11 Remove the cover of the ITC from the base. Install the base with screws in proper positions where there is no direct sun, no draft and about 1.5m above ground.
  • Page 13 d. Cut the rectangular hole for the cable and fix the back base to the wall by using four screws on the marked positions. e. Retrieve the console cable (from main control module) out of the cable hole and plug it into the console. f.
  • Page 14 g. Gently push the front cover against the wall and make sure the back of front cover is flash against the wall. And then push the front cover downwards with two figures holding the top side of the front cover where there are two slots till the two snap-ons click in.

  • Page 15: Recommended Commissioning Procedure

    AC. These settings are protected by a password which has default value Polyaire but can be changed. Touching Installer’s button in the Settings list will bring up password input page. After inputting the correct password, installer’s setting page will come up.

  • Page 16: Parameters

    5.1.3 Console Address Up to two consoles can be installed in one AirTouch 4 system. Each console is set as Master (1) in default. If two consoles are installed in the same system, one shall be set to Master (1) and the other is set to Slave (2). The master console will manage WiFi communications.

  • Page 17: Damper Rpm Setting

    5.1.4 Damper RPM Setting AirTouch 4 can work with other dampers which are not made by Polyaire. But the damper motors have to meet certain requirements: Power supply: 24 VAC Drive Open and Drive Close Revolution per Minute (RPM): 0.1 to 2.5 5.1.5 Installer Settings Password...

  • Page 18: Balancing

    5.2 Balancing Electronic balancing feature of AirTouch 4 offers the flexibility of balancing the amount of airflow to each zone electronically. Once the opening position of the damper is set, the damper will only open to this position. The default setting for each damper is 100% opening position and the adjustable range is between 0 and 100% with 5% increment.

  • Page 20: Sensors

    5.3 Sensors Temperature sensors are used for measuring group temperature and control group temperature and On/Off if required. There are wireless temperatures sensors and wired temperature sensors (on console). Each wireless sensor has dipswitches to assign it to a particular group where it is installed and to be used for temperature control of the group.

  • Page 21: Assign A Sensor To A Group

    5.3.2 Pair main module and wireless sensors (ITCs) After assigning wireless sensors to relevant groups, it’s time to pair the sensors. The AirTouch 4 main module and wireless sensors have to be paired to enable communications. When AirTouch 4 is first powered up, start the pairing process on the Sensors page in the Installer’s Settings by switching the Pair button to Start,...

  • Page 22: Grouping Zones

    5.4 Grouping Zones For ease of control operation, multiple zones can be grouped together. The grouped zones are treated as one group with its own name and turned on or off together. Individual balanced damper position is not affected by grouping, which means zone balancing can be conducted before or after grouping.

  • Page 23: Choosing Group Temperature Control

    5.5 Choosing Group Temperature Control If more than one sensor is assigned to the same group, options of using different sensor combinations are available in Grouping section. Touch the field after TC to choose a wireless or console sensors as control temperature for the group. If there is no sensor in the group, there will be no list for the group.

  • Page 24: Setting Minimum Ventilation

    Press Save button to save the setting. 5.7 Spill or Bypass Spill or bypass mode is a safety feature of the AirTouch 4 system to prevent pressure from building up and causing duct damage. This usually occurs if someone has turned off all groups while the A/C unit is pumping air into the system leading to a pressure build-up (and potential of duct puncture, blow-offs or joints splitting).

  • Page 25: Enabling/Disabling Service Reminder

    IMPORTANT: Choose at least one group as spill group unless there is a permanent open zone used as spill zone. Otherwise, there will be no spill group when all zones are closed and damage may be caused by high pressure building up inside ducts if air conditioner is running.
  • Page 26 In the ‘Installer’ settings screen, touch Service to enter the ‘Service’ screen. Touch the service reminder option buttons to enable or disable the relevant reminders. Touch the edit field to change to the desired setting. The installer name and number can be entered by using a keyboard. Make sure to touch Enter to confirm the input.

  • Page 27: Setting Up Ac Control

    But the AC names are still editable. In this case, AirTouch 4 will have full control of the ACs such as operation modes, fan speeds and set point. The available gateways for the relevant ACs are Daikin, Panasonic, Fujitsu, Mitsubishi Electric, Mitsubishi Heavy Industries, Toshiba, LG, Hitachi, Samsung, Carrier, Rinnai, Actron (Slim), Midea, Braemar and Gree.

  • Page 28: Choose Ac Control Thermistor

    Otherwise, the selected group temperature sensor will not be used for AC control as expected even though the console of AirTouch 4 will show the measured temperature from the group sensor. Touch Save & Back to save the setting.

  • Page 29: Configure Ac Fan Speed Options

    5.9.4 Configure AC Fan Speed Options AirTouch 4 can automatically recognise the total fan speed options from the indoor unit in most cases. In rare cases, the installer may need to manually set the fan speed options to match the actual fan speed options of the AC unit. First tick the fan speed names and then change the fan speed matching number.

  • Page 30: Multiple Ducted Systems

    5.9.6 Multiple Ducted Systems In multiple AC scenarios, the installation may be one ducted system or multiple separate ducted systems. If multiple ACs supply conditioned air to the same ducted system, this is classified as one ducted system and all ACs will have the same spill and Turbo settings.

  • Page 31: Setting Up Wi-Fi Connection

    4 to the home router is the same as setting up WiFi for a normal Android tablet. It’s in the Setting app on the tablet. If AirTouch 4 is running, minimize it and go to Setting, find WLAN and the available WiFi network will appear. Choose the correct one and key in the password to connect.

  • Page 32: Software Update

    5.12 Software Update AirTouch 4 console app and main module firmware can be updated online or offline. For on line update, follow the instructions on the screen. For offline update, please contact Polyaire. In Installers’ Settings, select “Software Update” and follow the prompts.

  • Page 33: Wiring Diagrams

    Refer to Dip Switch settings (if applicable) on the Gateway Drawings below. • After completing wiring and setting the dip switches, turn power ON. AC Indoor, Gateway and AirTouch 4 can be powered up at the same time, but power up AC Indoor and Gateway no later than the AirTouch 4.
  • Page 34 • Settings on the AirTouch 4 screen: Select the proper sensor or combination from the Control Thermistor list for AC control in the Installer’s AC setting • Restart the AC and gateway first and then power up AirTouch 4. Or power them up at the same time.
  • Page 35 ( 657212 ) Wiring Diagram Wiring Diagrams contd.
  • Page 36 3. Remove the Panasonic wall after commissioning and set the gateway as the Master by switching position one of S1 to On (1) 4. If AirTouch 4 sensors are to be used for AC temperature control, go to AirTouch 4 AC setting and select proper sensor/combination.
  • Page 37 ( 657213 ) Wiring Diagram Firmware Version After 2.3 Wiring Diagrams contd.
  • Page 38 Panasonic wall controller can be wired to R1 and R2 in parallel with the gateway 3. Remove the Panasonic wall controller after commissioning 4. If AirTouch 4 sensors are to be used for AC temperature control, go to AirTouch 4 AC setting and select proper sensor/combination. Wiring Diagrams contd.
  • Page 39 ( 657213 ) Wiring Diagram Firmware Version Before 2.3 Wiring Diagrams contd.
  • Page 40 3. Remove the Toshiba wall controller if it is not to be used after commissioning. Otherwise, Toshiba’s wall Controller should be always set as Follower 4. If AirTouch 4 sensors are used for AC temperature control, go to AirTouch 4 AC Setup in Installer’s Settings and chose the proper temperature sensor for AC control.
  • Page 41 ( 657218 ) Wiring Diagram Wiring Diagrams contd.
  • Page 42 ( 657214 ) Commissioning notes Wire AirTouch 4, gateway and AC indoor as per diagram below and leave the dipswitches on the gateway at their default position. Make sure all wires are connected properly. 2. Initialise the AC Unit with Fujitsu AC Wall Controller connected. The Fujitsu wall controller can be wired to B, W and R in parallel with the gateway 3.
  • Page 43 ( 657214 ) Wiring Diagram Wiring Diagrams contd.
  • Page 44 Beware of the different dip switch settings for firmware before 2.0 and after 2.0 (including 2.0) 2. Wire AirTouch 4, gateway and AC indoor as per diagram below and leave the dipswitches on the gateway at their default position. Make sure all wires are connected properly.
  • Page 45 ( 657215 ) Wiring Diagram Wiring Diagrams contd.
  • Page 46 AC temperature control: Turn off power and disconnect the AC Wall Controller and set position 1 of S1 on the gateway to ON (1). Then restart the AC and gateway first and then power up AirTouch 4. Or power them up at the same time.
  • Page 47 ( 657219 ) Wiring Diagram Wiring Diagrams contd.
  • Page 48 1 of S1 on the gateway to ON (1). Then restart the AC and gateway first and then power up AirTouch 4. Or power them up at the same time. 4. If AirTouch 4 sensors are used for AC temperature control: Go to AirTouch 4 AC setting and choose the proper sensor from the Control Thermistor list on AC setup.
  • Page 49 ( 657216 ) Wiring Diagram Wiring Diagrams contd.
  • Page 50 ( 657220 ) Commissioning Notes Wire AirTouch 4, gateway and AC indoor as per diagram below and leave the dipswitches on the gateway at their default position. Make sure all wires are connected properly. 2. Initialise the AC Unit with Hitachi AC Wall Controller connected. The Hitachi wall controller can be wired to A and B terminals in parallel with the gateway.
  • Page 51 ( 657220 ) Wiring Diagram Wiring Diagrams contd.
  • Page 52 ( 657222 ) Commissioning Notes Wire AirTouch 4, gateway and AC indoor as per diagram below and leave the dipswitches on the gateway at their default position. Make sure all wires are connected properly. 2. Change mode 10 value to 01 via AC Wall Controller.
  • Page 53 ( 657222 ) Commissioning Notes Wiring Diagrams contd.
  • Page 54 3. In default, AC will use its own return air sensor as control sensor. Installers can set the AC control thermistor to an AirTouch 4 sensor by going to AC setup in Installer’s Settings of AirTouch 4.
  • Page 55 ( 657222 ) Wiring Diagram Wiring Diagrams contd.
  • Page 56 Make sure all wires are connected properly. 2. Initialise the AC Unit. If AirTouch 4 sensors are used for AC temperature control: • Settings on the AirTouch 4: choose from Control Thermistor list in the Installer’s AC Setup.
  • Page 57 NASA ( 657229 ) Wiring Diagram Wiring Diagrams contd.
  • Page 58 14kW and below and some of the old indoor models starting with “NS”). Commissioning Notes Wire AirTouch 4, gateway and AC indoor as per diagram and leave the dipswitches on the gateway at their default position. Make sure all wires are connected properly.
  • Page 59 Master and the gateway has to be set to Slave by switching position 4 of S2 to 0 (Off). In this situation AirTouch 4 sensors cannot be used for AC Temperature Control. Wiring Diagrams contd.
  • Page 60 No-NASA ( 657217 ) Wiring Diagram - Old Version Wiring Diagrams contd.
  • Page 61 3. In default, AC will use its own return air sensor as control sensor. Installers can set the AC control thermistor to an AirTouch 4 sensor by going to AC detail setting in Installer’s Settings of AirTouch 4.
  • Page 62 Multiple Gateways If AirTouch 4 is to control more than one AC unit, gateways for multiple ACs can be joined in serial as shown in the wiring above. Each gateway will be set with a unique gateway address and as required for the AC connected.

  • Page 63: Downloading And Installing Airtouch 4 App

    AirTouch 4 app will run straight away and the control interface will come up. If the mobiles and AirTouch 4 are not in the same WiFi network, you’ll need internet connection (by other WiFi or 3G/4G network) and password to run the app.

  • Page 64: Troubleshooting

    8. Troubleshooting Problem Solution Error Code Gateway is connected but AC is not powered or the FFFF or FFFC communication to AC is lost. Error Code Communication to gateway is lost. Gateway switch setting FFFE issue or faulty gateway. Troubleshooting...
  • Page 68 Polyaire Pty Ltd notice. Please read the instructions before installing 11-13 White Road this Zone Control System. Polyaire Pty Ltd does not Gepps Cross South Australia, 5094 accept any responsibility for loss or damage that Tel: (08) 8349 8466 Fax: (08) 8349 8446 may occur as a result of the incorrect installation or ©...

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