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Postek TW Series User Manual

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USER MANUAL

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Summary of Contents for Postek TW Series

  • Page 1 USER MANUAL...
  • Page 2 Copyright © POSTEK Electronics Co., Ltd. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of POSTEK. No patent liability is assumed, with respect to the use of the information contained herein.
  • Page 3 (see FCC Notice). Static electricity that accumulates on the surface of the human body or other objects can damage the print head or electronic components in the TW Series printer. Observe proper electrostatic safety precautions when handling.

  • Page 4: Table Of Contents

    TW Series User’s Manual Content Preface ....................................1 Important Notice, Read Me First ............................1 Chapter 1: Introduction ..............................2 Printer Specifications ................................2 Contents of Box ..................................3 Packing List ................................3 Chapter 2: Setup and Use ..............................4 Setting up the Printer ................................

  • Page 5: Preface

    This manual explains how to set up and begin using your TW Series printer. It also provides detailed information on configuring your printer, basic operations, care and troubleshooting.

  • Page 6: Chapter 1: Introduction

    TW Series User’s Manual Chapter 1: Introduction Chapter 1: Introduction Printer Specifications Model TW6 (203dpi) TW6 (300dpi) Printing method Thermal Transfer Printing resolution 203 dpi (8 dots/mm) 300 dpi (11.8 dots/mm) Max printing speed 6 ips (152.4 mm/s) 4 ips (101.8 mm/s) 6.6″...

  • Page 7: Contents Of Box

    USB interface cable 1 pc Quick Start Guide 1 pc 1 pc *CD-ROM *Note: CD-ROM pack includes TW printer driver, label design software, TW Series User’s Manual and the Programming Manual. TW Series Printer USB Cable Quick Start Guide Power Cord...

  • Page 8: Chapter 2: Setup And Use

    TW Series User’s Manual Chapter 2: Setup and Use Chapter 2: Setup and Use Setting up the Printer Before setting up the printer consider the following: 1. Make sure there is adequate space around the printer for loading consumables and proper ventilation.
  • Page 9 TW Series User’s Manual Chapter 2: Setup and Use Figure 2-2 1. Ribbon Take-up Adjusting 2. Ribbon Take-up Spindle 3. Printhead Knob 4. Platen Roller 5. Media Sensor 6. Tear Bar 7. Printhead Bracket...
  • Page 10 TW Series User’s Manual Chapter 2: Setup and Use Figure 2-3 1. Printhead Module Plate 2. Handle 3. Printhead Module 4. Media Guide 5. Ribbon Guide Rod 6. Media Sensor 7. Media Guide Rod 8. Media Supply 9. Media Spindle 10.
  • Page 11 TW Series User’s Manual Chapter 2: Setup and Use Figure 2-4 1. RS-232 Serial Port 2. Centronics Port 7. USB Device 2.0 4. USB Host 5. Ethernet Port 6. Power Switch 7. AC In Port...

  • Page 12: Loading Path

    (1) Do not use the printer near liquids or corrosive chemicals. (2) Using the wrong power cord may cause damage to your printer. POSTEK assumes no liability for any damage in such cases. The rating for the printer is 100-240 V, 50/60 Hz.

  • Page 13: Interface Connection

    Loading the Ribbon Note: Load ribbon only when using the thermal transfer printing method, the TW Series printer supports ribbon with ink on the outside only. Remove any ribbon that may be loaded when using the direct thermal printing method.
  • Page 14 TW Series User’s Manual Chapter 2: Setup and Use Ribbon Label Figure 2-7 Lift to open the right cover of the printer, turn the Lever counter clockwise, and open the Printhead Module Plate (figure 2-8). Lever Printhead Module Plate Figure 2-8...
  • Page 15 TW Series User’s Manual Chapter 2: Setup and Use 3. Place the ribbon roll into the ribbon supply area by mounting the roll between the ribbon tension gear and the release knob, and allow the leading edge of the ribbon to fall underneath the Printhead module and towards the front of the printer;...
  • Page 16 TW Series User’s Manual Chapter 2: Setup and Use 4. Take the ribbon take-up spindle out from the printer, and follow the “TIGHTEN” sign on the right side to twist the rotary knob counterclockwise, until the arrow is aligned with the notch on the outer roll, then the knob should be tightened and cannot be twisted anymore (figure 2-10).
  • Page 17 TW Series User’s Manual Chapter 2: Setup and Use 5. Attach the leading edge of the ribbon to the ribbon take-up spindle and wrap a few loops, and mount the spindle back by inserting it between the release knob and the Ribbon tension gear, make sure the two lumps on the gear panel is aligned with the two grooves on the rotary knob of the ribbon spindle (figure 2-11), and the ribbon’s ink side is facing outwards.

  • Page 18: Unloading The Ribbon

    TW Series User’s Manual Chapter 2: Setup and Use Unloading the Ribbon Note: Please remove the used ribbon roll from the printer each time when loading new ribbon or switching to the direct thermal printing method. To uninstall the ribbon: 1.

  • Page 19: Loading The Media

    Note: The term “media” in this manual refers to all the different kinds of paper, label, or tag stock material that can be printed on by the printer. TW Series printer can print on continuous paper, adhesive backed labels, or non-adhesive tags packaged in roll.
  • Page 20 TW Series User’s Manual Chapter 2: Setup and Use 2. Take out the Media Spindle and remove the two Media Roll Guides. 3. Load a Media Roll onto the Media Spindle with label facing up, using the scale on the spindle to position the roll in the middle of the spindle.
  • Page 21 TW Series User’s Manual Chapter 2: Setup and Use 5. Put the unit back into the Media Stand, and lift to open the printer’s right cover, see figure 2-13. Figure 2-13...
  • Page 22 TW Series User’s Manual Chapter 2: Setup and Use 6. Route the label under and pass the Media Guide Rod, the Transmissive Media Sensorand, and pass over the Platen Roller to the front of the printer. 7. Slide the Media Guides to the edge of the media properly to ensure the flat and smooth media feeding; please note that do not squeeze the label paper (see figure 2-14).
  • Page 23 TW Series User’s Manual Chapter 2: Setup and Use 8. Pull the media pass and under the Printhead Module and on the tear bar, and use the scale on the tear bar to position the media in the middle. Then close the printhead module plate and turn the Lever clockwise to lock the Printhead Module.

  • Page 24: Cutting Mode

    Figure 2-16 Cutting Mode Using the TW Series printer in Cutting Mode requires an optional rotary cutter. Please consult an authorized POSTEK Reseller for additional information. 1. Please follow step 1 ~ 7 in the section above to load the Media Roll correctly.
  • Page 25 TW Series User’s Manual Chapter 2: Setup and Use Figure 2-17...

  • Page 26: Changing Media And Ribbon

    1 ~ 3 listed below and send new task to your printer. If your need to complete the current task, please keep your printer switched on and follow all the steps listed below, your TW Series printer can continue to print the remaining part of the task after reloading.

  • Page 27: Adjusting The Position Of Media Sensor

    Adjusting the Position of Media Sensor There are two sets of media sensors installed on TW series printer, which is to enable the media calibration for different types of media roll. According to the differences of structure and mode, the sensor located under the printhead module is called reflective media sensor, and the other is called transmissive media sensor.
  • Page 28 TW Series User’s Manual Chapter 2: Setup and Use Figure 2-19 Figure 2-20...

  • Page 29: Transmissive Media Sensor

    TW Series User’s Manual Chapter 2: Setup and Use Transmissive Media Sensor TransmissIve Media Sensor Figure 2-21 1. The Transmissive Media Sensor is located on a metal bar that under the ribbon supply area (figure 2-21), please note to load the media correctly according the procedures of “Loading the Media” on P15.

  • Page 30: Chapter 3: Operations And Settings

    ━ — ON 〇 — OFF The Front Panel The Front Panel of the TW Series printer consists of: Three Indicator Lamps: READY, MEDIA and RIBBON Five multi function buttons : PAUSE, FEED, CANCEL, MEDIA CALIBRATION and MENU Figure 3-1...

  • Page 31: Lcd Display

    TW Series User’s Manual Chapter 3: Operations and Settings Indicator Lamps The three lamps indicate the status of the printer (please refer to Chapter 4: Troubleshooting, for error indicators). - Solid: Indicates the printer is in the normal state; - Blinking: Indicates the printer is in the ‘PAUSE’ state.
  • Page 32 TW Series User’s Manual Chapter 3: Operations and Settings Ready Status [Resolution] Ready [300DPI] Total printed labels (pages) count, will Total: 888 be reset to 0 if cycle the printer power. Version: 1.73 Firmware Version 2016-01-01 08:08:08 Current Date. Current Time...
  • Page 33 TW Series User’s Manual Chapter 3: Operations and Settings Advanced Functions BUTTON OPERATION FUNCTION To enter the system mode. If no Press CANCEL and hold it for 4 operations are preformed within 4 seconds, the three LED indicators CANCEL seconds, the printer will return to normal will blink simultaneously.
  • Page 34 TW Series User’s Manual Chapter 3: Operations and Settings Options: Down Reflective, Up Reflective, Transmissive. Media Sensor Type Default: Transmissive Options: 9600, 19200, 38400, 57600. Baud Rate Default: 38400. Options: 7 Bit, 8 Bit. Data Bits Default: 8 Bit. Options: None, Odd, Even Parity Default: None.

  • Page 35: Tear-Off

    TW Series User’s Manual Chapter 3: Operations and Settings Tear-off a. Grab printed label Figure 3-2 b. Tear down 1. Press MENU to enter setup menu: Common Settings → Tear Off, select Enable. 2. Follow the directions shown in Figure 3-2 to tear off the label.

  • Page 36: Cutting Mode

    TW Series User’s Manual Chapter 3: Operations and Settings 1. Press MENU to enter setup menu: Manual Peel Off, select Enable. 2. Follow the directions shown in Figure 3-3 to peel off the label. 3. Press PAUSE to print next label.

  • Page 37: Adjusting The Pressure Of Printhead

    TW Series User’s Manual Chapter 3: Operations and Settings Adjusting the Pressure of Printhead Adjusting Knob Adjusting Bolt Pressure Shaft Figure 3-5 As shown in Figure 3-5, there are four spring assemblies on the printhead bracket for adjusting the printhead pressure on each position.

  • Page 38: Adjusting The Tension Of Ribbon

    TW Series User’s Manual Chapter 3: Operations and Settings Adjusting the Tension of Ribbon Ribbon Tension Gear Adjusting Knob Adjusting Ring Indicating Arrow Hold the Ribbon Gear Pull and switch the adjusting ring Pull the Adjusting Knob Figure 3-6 The Ribbon Tension Adjusting modules are installed for both ribbon supply and ribbon take-up, see figure 3-6.

  • Page 39: Windows Driver And Label Software

    TW Series User’s Manual Chapter 3: Operations and Settings Windows Driver and Label Software The TW Series Industrial printer driver is packaged with the printer in the CD-ROM pack, and is compatible with the following operating systems:   ...

  • Page 40: Chapter 4: Maintenance

    4. Remove the ribbon (if applicable) and media. 5. Use a cotton swab dipped in anhydrous isopropyl alcohol. Rub the swab along the Printhead until the swab no longer accumulates ink. 6. Let the Printhead dry before using the TW Series printer again.

  • Page 41: Cleaning The Platen Roller

    TW Series User’s Manual Chapter 4: Maintenance Cleaning the Platen Roller The Platen Roller, located at the exit point and underneath labels, supports the labels as they feed out of the printer. The roller can accumulate debris from consumables, such as dirt, sand, dust or glue. To ensure longevity of the Platen Roller, follow the recommended maintenance guidelines below: Clean the Platen Roller after every THREE rolls of label media used.

  • Page 42: Chapter 5: Troubleshooting

    Please restart the printer, and then disable the “Dump Memory Error Mode” setting from the main menu. Or contact an flash or RAM memory during printing or executing printing authorized POSTEK service provider for technical data/command. support if problems exist. Printhead Open The printhead module is released or Press down the printhead module to the close unlocked.

  • Page 43: Led Error Indications

    Media sensor is broken Contact an authorized POSTEK service provider for technical support. Note: If the printer is switched on during the overall process, the outstanding printing task can be continued by press ‘Feed’ button after the new media is loaded correctly or the issues are solved.

  • Page 44: Miscellaneous

    1. Check the interface cable for proper connection. 2. Ensure the TW Series printer is powered on. If the trouble still exists, please contact an authorized POSTEK service provider for technical support. Data Sent but Not Printing 1. Ensure the correct driver is chosen in the label software.

  • Page 45: Recovery

    Recovery After the miscellaneous has been cleared, press the CANCEL button to clear the alarm or restart the printer to resume the printing automatically. Note: For errors not listed here, please contact an authorized POSTEK Service Provider for further assistance.

  • Page 46: Appendix A: Interface Specifications

    TW Series User’s Manual Appendix A: Interface Specifications Appendix A: Interface Specifications RS232 Serial The RS232 connector on the printer is a DB9F: Direction Definition Ground Connection with host: Host 25S Printer 9P Host 9S Printer 9P ……… 3 RX ………...

  • Page 47: Appendix B: Ascii Table

    TW Series User’s Manual Appendix B: ASCII Table Appendix B: ASCII Table “ XOFF & ‘ < > Note: The € sign is included in the embedded table at DEC128 or HEX 80...

This manual is also suitable for:

Tw6 203dpiTw8Tw6 300dpi

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