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epiphan KVM2USB 3.0 User Manual

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User Guide
Epiphan KVM2USB 3.0™
October 31, 2017
Release 4.0.0
UG120-01

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Summary of Contents for epiphan KVM2USB 3.0

  • Page 1 User Guide Epiphan KVM2USB 3.0™ October 31, 2017 Release 4.0.0 UG120-01...
  • Page 2 This document, the Epiphan web site, and the information contained therein, including but not limited to the text, videos and images as well as Epiphan System Inc.’s trademarks, trade names and logos are the property of Epiphan Systems Inc. and its affiliates and licensors, and are protected from unauthorized copying and dissemination by Canadian copyright law, United States copyright law, trademark law, international conventions and other intellectual property laws.

  • Page 4: Thank You For Choosing Epiphan Video

    Go to the Epiphan Video website to get the most recent product specifications and additional information about this product. Warranty All Epiphan Video products are provided with a 100% return to depot warranty for one year from the date of purchase. Technical support Epiphan’s products are backed by our professional support team.

  • Page 5: Introducing Kvm2Usb 3.0

    KVM2USB 3.0 will work with it. There's nothing to install on the target, so it even works in BIOS mode and on closed operating systems. Simply connect the device to your target and host computer and use Epiphan's KVM App to view and control your target computer.

  • Page 6: Register Your Kvm2Usb 3.0

    Product registration activates your product warranty, provides you notifications of firmware and software updates and gives you personalized customer support. How to register 1. Go to epiphan.com/register 2. Provide the required information. Your six digit serial number is found on your device. A valid e-mail address is required for product registration.

  • Page 7: Table Of Contents

    Table of contents Thank you for choosing Epiphan Video! Introducing KVM2USB 3.0 Register your KVM2USB 3.0 Table of contents Get started Quickstart What's in the box? Hardware and LED System requirements Technical specifications Using KVM Windows hosts Linux hosts Select KVM Host key...

  • Page 8: Get Started

    Get started Get started Welcome and thank you for buying Epiphan Video’s KVM2USB 3.0! KVM2USB 3.0 lets you control any target computer from a Windows or Linux host. There's nothing to install on the target computer, and it doesn't matter what OS it's running (or if it's running an OS at all!). Just connect the cables and start the KVM App to view and control from your host.

  • Page 9: Quickstart

    ProGrabbers User Guide Quickstart Quickstart Setting up your KVM2USB 3.0 to control a target computer system couldn’t be easier! Before you begin the connection process, you'll need: 1. Your KVM2USB 3.0 with the cables and adapters that ship with it 2. A host computer running Windows or Linux (see system requirements for additional details) 3.
  • Page 10 5. Connect the blue USB 3.0 cable to the bottom of KVM2USB 3.0 and to a USB 3.0 port on your host computer. 6. Windows host: a. Download and unzip the KVM software from the Epiphan Video website. b. Launch the KVM application: KvmApp.exe. 7. Linux host: a.
  • Page 11 ProGrabbers User Guide Quickstart 9. When you're done, exit control mode by pressing the Host key. By default, the Host key is the right- Ctrl key. And that’s it! No drivers to install and no extensive set-up!

  • Page 12: What's In The Box

    ProGrabbers User Guide What's in the box? What's in the box? Your KVM2USB 3.0 includes the following: Table 1 Description of included purchase contents (for identification only, color and appearance of individual cables/adapters may vary). KVM2USB 3.0 You KVM2USB 3.0 device! Connects your target computer to KVM2USB 3.0.
  • Page 13 ProGrabbers User Guide What's in the box? Connects to the female end of HDMI to DVI adapter your KVM cable to a target that outputs an HDMI signal. The USB 3.0 cable connects your USB 3.0 cable (1 m / 3 KVM2USB 3.0 to your host computer's USB 3.0 port.

  • Page 14: Hardware And Led

    ProGrabbers User Guide Hardware and LED Hardware and LED Your KVM2USB 3.0 has an input, an output and an indicator light. It also comes with a special KVM cable. KVM2USB 3.0 top and bottom Bottom / indicator light side of Top / Input side of KVM2USB 3.0 KVM2USB 3.0 with DVI-I port for connecting the KVM cable with indicator light and USB port...
  • Page 15 ProGrabbers User Guide Hardware and LED Close up of male end of KVM cable Close up of female / USB end of KVM cable Indicator LED details Your KVM2USB 3.0 has an LED indicator on the bottom side. The color and action of the indicator LED indicate the current activity of the device.

  • Page 16: System Requirements

    ProGrabbers User Guide System requirements System requirements System requirements are the technical essentials your host computer needs to work with KVM2USB 3.0. Note: There are no system requirements for the target computer, other than an available USB port and HDMI, DVI, or VGA output port. Any computer (laptop/desktop/other) with: a compatible USB 3.0 host controller for SuperSpeed KVM Host hardware...

  • Page 17: Technical Specifications

    ProGrabbers User Guide Technical specifications Technical specifications Technical specifications for KVM2USB 3.0 are included in the table below. DVI-I (integrated, digital and analog) Device connectors USB standard B type Device LED LED indicates the status of KVM2USB 3.0 Host OS support Windows 10 (64-bit) Linux Ubuntu 16.04 or higher Host USB support...

  • Page 18: Using Kvm

    ProGrabbers User Guide Using KVM Using KVM It's easy to control any target devices with KVM2USB 3.0. Here's what you need: 1. Your KVM2USB 3.0 with the cables and adapters that ship with it 2. A host computer running Windows or Linux (see system requirements for additional details) 3.
  • Page 19 5. Connect the blue USB 3.0 cable to the bottom of KVM2USB 3.0 and to a USB 3.0 port on your host computer. 6. Windows host: a. Download and unzip the KVM software from the Epiphan Video website. b. Launch the KVM application: KvmApp.exe. 7. Linux host: a.
  • Page 20 ProGrabbers User Guide Using KVM 11. When you're done, exit control mode by pressing the Host key. By default, the Host key is the right- Ctrl key. The Host key can also be used instead of the left mouse button to start a control session. You can change which key is used as the Host key.

  • Page 21: Windows Hosts

    Windows hosts Windows hosts There is no software to install on your target computer, but your host computer needs the Epiphan KVM App to send keyboard and mouse controls to the target. 1. Start by downloading the KVM App from the Epiphan Website.

  • Page 22: Linux Hosts

    Linux hosts Linux hosts There is no software to install on your target computer, but your host computer needs the Epiphan KVM App to send keyboard and mouse controls to the target. 1. Start by downloading the KVM App from the Epiphan Website.

  • Page 23: Select Kvm

    ProGrabbers User Guide Select KVM Select KVM You can have more than one KVM connected to your host computer, assuming your host has multiple USB 3.0 ports. To select the KVM used by the KVM App: 1. Launch the KVM App on Windows or Linux.
  • Page 24 ProGrabbers User Guide Select KVM 4. Or use View > Show device list on Toolbar to add the selector to your toolbar, then use the toolbar selector to choose your KVM device. To use two KVM2USB 3.0 devices at once, you can open two instances of the KVM App.

  • Page 25: Host Key

    ProGrabbers User Guide Host key Host key The Host key is the key on your host keyboard that is trapped by the KVM App and performs special functions, such as exiting KVM control mode. The key chosen as the Host key cannot be used for any other function when using the KVM App, so for this reason, it's recommended you choose a key you rarely use.
  • Page 26 ProGrabbers User Guide Host key The following keyboard shortcuts use the Host key: Key com- Action bination Host Exit control mode Host + M Show / hide the KVM App menu bar Host + T Show / hide the KVM App toolbar Host + F Toggle KVM App fullscreen Host + Del Send Ctrl + Alt + Del Host + Tab...

  • Page 27: Mouse Type

    ProGrabbers User Guide Mouse type Mouse type Depending on how you control your host computer (via mouse, pen and tablet, or touch screen), you may want to select a different mouse control type in the KVM App. To change the mouse controls, select one of the three mouse types from the Options menu. The mouse types are: Generic mouse device This is the default mouse type, and is best used when controlling your host computer with a typical 2-button...
  • Page 28 ProGrabbers User Guide Mouse type applications, this mode is faster than the default generic mouse device. However this mode doesn't work with most text-only interfaces.

  • Page 29: Configuration Options

    Your KVM2USB 3.0 device is ready to use right out of the box; however, there is support for additional configuration should you need it. Changes to default capture settings can be applied using Epiphan’s Capture Config tool. For settings to persist after power cycling, please allow 5 seconds before disconnecting or restarting device.
  • Page 30 ProGrabbers User Guide Configuration options Default Setting Description Value *On Windows, some video graphics cards may prevent this feature from working. To configure any of these options: 1. Connect your KVM2USB 3.0 directly to a USB port on your host computer. (Using a dock or splitter is not supported.) 2.

  • Page 31: Firmware Update

    2. Connect your KVM2USB 3.0 directly to a USB port on your host computer. (Using a dock or splitter is not supported.) 3. Download the firmware update file from the Epiphan website, as described in your firmware update notification email or discussion with your vendor.
  • Page 32 ProGrabbers User Guide Firmware update Do not disconnect your KVM2USB 3.0 at any point during the update process! Doing so may cause irrevocable errors and/or permanently damage the device. 10. When the update is finished the progress bar turns green and displays “Update Completed” (Note the firmware update will not be automatically reflected in the Devices list unless the Refresh icon is clicked).

  • Page 33: Change Log

    ProGrabbers User Guide Change log Change log Release 3.3.90 Product launch...

  • Page 34: Limitations And Known Issues

    ProGrabbers User Guide Limitations and known issues Limitations and known issues This section includes known issues or limitations that affect functionality or usability and ways that you can work around these limitations. Affecting Windows UVC-472: Windows 10 host: Sometimes, Windows 10 does not recognize KVM2USB 3.0 when connected by a Fresco FL1100 USB 3.0 controller.

  • Page 35: Troubleshooting

    ProGrabbers User Guide Troubleshooting Troubleshooting Use the follow table for help if you are experiencing problems or unexpected behavior from your KVM2USB 3.0. Affecting Windows Symptom(s) Action(s) to resolve There is a known compatibility issue with Etron 3.0 host controllers on computers running Windows 10.

  • Page 36: Software License

    "Software" means the Licensor binary and/or bytecode software and/or firmware programs that are (i) specified in Your Order or that are included with or in the Epiphan Hardware Products specified in Your Order, (ii) are made available to You for download after acceptance of this Agreement, (iii) are packaged with this Agreement, (iv) pre- installed on Epiphan Hardware Products, (v) embed this Agreement in their installer(s) and which are installed after acceptance of this Agreement, or (vi) embed this Agreement in their product documentation.
  • Page 37 Software functions is controlled by a Licensing Key and that You will not be able to use such functions unless You have paid the applicable fees charged by Epiphan for the right to use such functions and to receive a Licensing Key to enable such functions.
  • Page 38 Third-Party Services. If You access or use any Third-Party Service and/or related APIs using an Epiphan Hardware Product and/or the Software then You shall comply with all of the terms and conditions for such Third-Party Service and/or related APIs.
  • Page 39 ECONOMIC LOSS, ARISING FROM OR RELATING TO ANY INFORMATION AND/OR DATA THAT MAY BE PROCESSED BY OR MADE AVAILABLE USING ANY EPIPHAN HARDWARE PRODUCT AND/OR SOFTWARE OR ARISING FROM OR RELATING TO ANY THIRD-PARTY SERVICE THAT MAY BE ACCESSIBLE USING ANY EPIPHAN HARDWARE PRODUCT AND/OR SOFTWARE.
  • Page 40 Products, Documentation and/or related information, You are representing and warranting that You are not located in, are not under the control of, and are not a national or resident of any country to which the export of the Epiphan Hardware Products, Software, Documentation and/or related information would be prohibited by the laws and/or regulations of Canada or the United States.
  • Page 41 Canada applicable therein. No choice or conflict of laws rules of any jurisdiction shall apply to this Agreement. You shall only be entitled to bring any action or proceeding arising out of or relating to this Agreement, the Epiphan Hardware Products, Software, Documentation or any services provided in respect to the Epiphan Hardware Products, Software and/or Documentation in a court in Ottawa, Ontario, Canada, and You consent to the jurisdiction of such courts for any such action or proceeding.
  • Page 42 Epiphan makes no representation that its products or information in this document or its web site is appropriate or available for use in your jurisdiction. Those who choose to access the Epiphan web site or use Epiphan products do so...
  • Page 43 Epiphan is not responsible for the content of any linked web site. Any outside web site accessed from the Epiphan web site is independent from Epiphan, and Epiphan has no control over the content of that web site. In addition, a link to any non-Epiphan web site does not imply that Epiphan endorses or accepts any responsibility for the content or use of such a web site.

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