Midco W56P Quick Start Manual

Cordless hosted voip

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Cordless

Hosted VoIP

Quick Start Guide

Get the most out of our Hosted VoIP service

with these handy instructions for the Yealink

W56P/W56H IP DECT cordless device.

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Summary of Contents for Midco W56P

Page 1 Cordless Hosted VoIP Quick Start Guide Get the most out of our Hosted VoIP service with these handy instructions for the Yealink W56P/W56H IP DECT cordless device.
Page 2: Table Of Contents
Contents Equipment ........................4 Base Station ............................. 4 Handset and Charger Cradle ....................7 Features ..........................12 Physical Features ........................... 12 Main Menu ..........................12 Ringtones ............................14 Calls ............................... 15 Contacts..........................23 Voicemail ............................. 25 Online Resources ......................27 Helpful Tools and Tips .........................
Page 3 Make the Right Connection Thanks for choosing Midco for your business Hosted VoIP service! Your experience with this service matters to us. We hope you find this quick start guide is a helpful tool to get you going with this service.
Page 4: Equipment
Equipment This phone is a full-featured mobile device, which provides reliable and convenient wireless voice communications. In addition, it provides many widely accepted benefits of the DECT standard, including high security, scalability and low power consumption. This equipment comes with a base station, charger cradle and cordless handset.
Page 5 Base Station Description After the base station starts up successfully and the handset is registered to the base station, all LEDs on the base station illuminate green in sequence. Item Description • Locates a misplaced handset. Paging key • Toggles the registration mode. •...
Page 6 To restart the base station via the handset: Press OK to enter the main menu. Select Settings, System Settings and then Base Restart. Enter the system PIN (default: 0000). Press Done. The registration LED and network status LED will turn off simultaneously. After a period of time, the LED indicators will illuminate solid green again, indicating the base station has restarted successfully.
Page 7 To set up the charger cradle and charge the handset: Connect the USB plug on the charger cradle to the DC5V port on the power adapter. Connect the power adapter into an electrical power outlet. Place the handset in the charger cradle. The handset batteries take about three hours to fully charge.
Page 9 Item Description Earpiece Outputs audio during the earpiece call Indicates handset power and some feature statuses. • Receives an incoming call (fast flashing red) Power Indicator LED • Receives a voicemail or a missed call (slow flashing red) • Battery charging (solid red) Shows call information, handset status, LCD Screen icons and prompt messages.
Page 10 The following icons may appear on the handset’s LCD screen. Icon Description Earpiece mode on Earpiece mode off Speaker mode on Keypad locked Voicemail present Silence mode on Call forward Contact Received calls Missed calls Placed calls Call on hold Call muted Conference call Do not disturb...
Page 11 To turn the handset on, use one of these options: • Press and hold the Power/Call button until the screen lights up. • Place the handset in the charger cradle. The handset will turn on automatically. To turn the handset off: When the handset is idle, press and hold the Power/End Call button.
Page 12: Features
Features Physical Features In ideal, unobstructed conditions, the cordless device includes these distance and time capabilities. Keep in mind that other wireless devices, concrete or brick walls, and competing wireless signals from neighbors can interfere with the d e v i c e ’s range. •...
Page 13 Number Description Displays the selected menu item name. Displays the main menu icon Status: Displays the base, handset and line status. Intercom: Makes an internal call to another Yaelink cordless device. Voicemail: Accesses voicemail. Call Features: Accesses call features for call forward, do not disturb (DND), call waiting, anonymous call rejection and anonymous call.
Page 14: Ringtones
Ringtones You can set different ringtones to distinguish the incoming lines from each other on your handset, or to distinguish an incoming intercom call. To configure ringtones: Press OK to enter the main menu. Select Settings, Audio, Ring Tones and then Melodies. Use the up or down navigation buttons to highlight the Intercom Call option or the desired line.
Page 15 Call Features To place a call: Use the keypad to enter the desired number. Press the Call button or OK. To place a call if there are multiple lines assigned to your handset as outgoing lines: Press Line to select the desired line. (If you don’t select a line, the handset will use the default outgoing line.) Select OK or Dial.
Page 16 To place a call from the call history: When the handset is idle, press History. Use the up or down navigation buttons to highlight the desired list, and then press OK. Use the up or down navigation buttons to select a previously dialed number. Press the Call button to place the call.
Page 17 To answer a call: You can answer a call in three ways: Using the handset: Press the Call button or Accept. • • Using the speaker: Press the speaker button. • Using the headset: With a headset connected, press Accept. To ignore an incoming call: Press Silence or the End Call (red phone) button.
Page 19 When two calls are on hold: Use the up or down navigation buttons to select the appropriate call, and • press Resume • Select Swap to switch between the two calls. Call Park The call park feature allows you to put a call on hold on one phone and continue the conversation from another desktop calling device.
Page 20 Use the up or down navigation buttons to highlight the desired speed dial key, and then press Assign. Select the desired contact from the directory. Press OK to assign the number to the selected speed dial key. • If more than one number is stored for the contact, use the up or down navigation buttons to select one number.
Page 21 Call Forwarding With call forwarding, you can forward incoming calls to another phone. There are three forwarding types: • Always Forward: Incoming calls are immediately forwarded. • Busy Forward: Incoming calls are forwarded if the line is busy. • No Answer Forward: Incoming calls are forwarded if not answered after a period of time.
Page 22 Call Transfer You can transfer a call to another party in three different ways: • Blind (Cold) Transfer: Transfer a call directly to another party without consulting or introducing the caller. • Semi-Attended Transfer: Transfer a call when receiving the ring-back. •...
Page 23: Calls
Conference Calls The handset supports up to three parties (including yourself) in a conference call. You create a conference between an active call and a held call on the handset (on the same line or different lines). To set up a local conference call via the handset: Dial the first party’s number.
Page 24: Contacts
Contacts Local Directory You can store frequently used contacts in the handset’s local directory. These can be added manually or from the call history. To add a contact to the Directory manually: Press OK to enter the main menu. Select Contacts. Press Options and then New Contact.
Page 25: Voicemail
Some voicemail setup and usage instructions are included here. You can find additional information on personal greetings, voicemail messages and more at Midco.com/Business/Support under Hosted VoIP. To access and set up your voicemail for the first time: When you have a new voicemail, your phone will alert you. When you pick up your handset, you'll hear a stutter tone.
Page 26 • Midco provides your voicemail PIN during service setup. The first time you access your voicemail, the system will prompt you to initialize the setup. • If you have already completed this, you will hear a message with details about your current voicemails.
Page 27 • Press 1 to play messages. • Press 2 to send a voicemail message. • Press 3 to manage greeting options. • Press 4 for manage mailbox settings. Press 7 to leave the mailbox and log in as another subscriber. •...
Page 28: Online Resources
Online Resources Helpful Tools and Tips Your experience with Midco matters to us. We want to help you get the most out of your services. We offer many helpful tools and resources for you at Midco.com/Business. Check it out today! Midco.com/Business/Support...

This manual is also suitable for:

W56h