Page 1 Document revision: ReviewDraft_111518...
Page 2 Important Notice Copyright © 2018 WatchGuard, Inc. All rights reserved. This document and supporting data are the exclusive property of WatchGuard, Inc. and may not be copied and/or reproduced without permission. Firmware updates WatchGuard is committed to the continual testing and improvement of our firmware. As new firmware revisions become available, these updates will be made available to your agency;...
Page 3 This equipment complies with Part 15 of the FCC rules and Industry Canada licence-exempt RSS standard(s). This equipment should only be used with the antenna supplied by WatchGuard Video. Any changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment.
Page 4 In accordance with the requirements of Radio Equipment Directive 2014/53/EU, Annex III, Module B, section 3(c), WatchGuard Video declares that the radio equipment has been designed in accordance with harmonized standards and a full review of the equipment against the requirements of the following standards has been conducted.
Page 5: Table Of Contents
Wearing VISTA and VISTA WiFi Using the rotatable shirt clip and duty belt clip Using the locking chest mount Using the MOLLE vest loop mount Other VISTA and VISTA WiFi mounts Wearing VISTA XLT Recommended mounting order for VISTA XLT system Wearing the DVR Using the DVR belt clip...
Page 6 Clearing video out of camera storage Upgrading firmware VISTA and VISTA WiFi VISTA XLT Charging the battery VISTA and VISTA WiFi VISTA XLT VISTA WiFi and VISTA XLT: Associating with a recording group About the VISTA Body Camera Overview Video, Audio, and Subtitle Evidence Video Audio Subtitles...
Page 7 VISTA XLT Camera sensor Buttons Power button Record Start/Stop button Display Backlight button Display Information Sequence VISTA and VISTA WiFi VISTA XLT Feedback indicators Storage VISTA and VISTA WiFi VISTA XLT Low storage and full storage messages Battery VISTA and VISTA WiFi...
Page 8 VISTA Transfer Station LEDs Connections Setting up the VISTA Transfer Station VISTA WiFi Base LEDs Connections Setting up the VISTA WiFi Base VISTA Body Camera Special Features Overview Recording special features Battery and storage saving special features Covert Mode Pre-Event Capture Audio Record-After-the-Fact®...
Page 9 Standard disconnect Nonstandard disconnect Connecting to VISTA SmartConnect Connecting VISTA WiFi or VISTA XLT to SmartConnect for the first time Connecting VISTA WiFi or VISTA XLT to SmartConnect after the first time Reviewing VISTA WiFi or VISTA XLT Recorded Events Capturing snapshots...
Page 10 Appendix C: Upgrading VISTA, VISTA WiFi, and VISTA-Related Devices Upgrading VISTA or VISTA WiFi to Firmware Version 2.2.0 Upgrading the VISTA WiFi Base and the Smart Power Switch Upgrading VISTA or VISTA WiFi from a Pre-v2.0.2 Firmware Version Appendix D: VISTA Transfer Station Setup...
Page 11: Introduction
Maximum recording length and periodic recording alerts to help you save storage space Covert Mode This guide also includes a section on recording groups and how VISTA WiFi or VISTA XLT and the WiFi Base work within a local recording group network.
Page 12: Related Documents And Information
Support for VISTA XLT (page Version 3 gives you the option to use VISTA XLT as part of your fleet of WatchGuard devices. VISTA XLT is a two-piece body-worn camera system with an HD camera sensor separate from the camera DVR. It includes Wi-Fi® and GPS.
Page 13: Using The Vista Body Camera
In the VISTA Transfer Station (page In the VISTA WiFi Base (page Provisioning (page Uploading recorded events from storage (page Upgrading firmware (page Charging the battery (page VISTA WiFi and VISTA XLT: Associating with a recording group (page VISTA Body Camera WGD00120 Revision ReviewDraft_111518...
Page 14: Overview
3. (VISTA XLT only) Connect the sensor head and cable to the main body of the camera, if not already done. (page 4. (VISTA WiFi and VISTA XLT only) Dock the camera in the VISTA WiFi Base (WiFi Base) to pair it with the base and associate it with the local recording group. (page 5.
Page 15: Wearing Vista And Vista Wifi
Wearing VISTA and VISTA WiFi Wearing VISTA and VISTA WiFi VISTA and VISTA WiFi have four main mounting options. The quick mounting latch on VISTA and VISTA WiFi attaches to any of the mounts: Rotatable shirt clip (below) Duty belt clip (below)
Page 16: Using The Locking Chest Mount
Using the VISTA Body Camera Using the locking chest mount Warning! The chest mount uses magnets to hold the camera in place. Do not wear the chest mount near sensitive medical equipment or implants such as pacemakers or other magnetically programmable medical devices. The chest mount uses magnets and locking pins to secure the mount to your clothing.
Page 17: Using The Molle Vest Loop Mount
MOLLE vest mount. Please consult with your WatchGuard representative for more information. The MOLLE vest mount uses hooks to anchor VISTA or VISTA WiFi over two rows of loops on the MOLLE vest. Tip: Install the mount on the vest before you connect the camera to the mount.
Page 18: Other Vista And Vista Wifi Mounts
Using the VISTA Body Camera Other VISTA and VISTA WiFi mounts Other mount options include: VELCRO® plate mount: Works with externally-worn vests with VELCRO surfaces Klick Fast mount: Works with UK-style Klick Fast receivers Tripod mount: Works on standard mounts with 1/4″-20 threads RAM®...
Page 19: Wearing Vista Xlt
Make sure that the lens is not obstructed and that it is aimed at the horizon. Tip: For specific recommendations on wearing VISTA XLT, review the WatchGuard Online Training Course for VISTA XLT. For access to the training course, contact WatchGuard Customer Service.
Page 20: Wearing The Dvr
Using the VISTA Body Camera Wearing the DVR These mounts are available for the DVR: Belt clip Belt holster Using the DVR belt clip Tip: Remove VISTA XLT from the belt clip before docking the camera. To use the belt clip: 1.
Page 21: Wearing The Head-Mounted Camera Sensor
1. If you have not already done so, disconnect the cable from your VISTA XLT DVR and camera sensor. 2. On the Oakley glasses provided by WatchGuard, remove the rubber sleeve from the right arm of the frames. For instructions, see Preparing your Oakley glasses below.
Page 22: Wearing The Body-Mounted Camera Sensor
Using the VISTA Body Camera Wearing the body-mounted camera sensor These mounts are available for the body-mounted camera sensor: Magnetic mount Shirt clip Using the magnetic mount Warning! The magnetic mount uses magnets to hold the body-mounted camera sensor in place. Do not wear the mount near sensitive medical equipment or implants such as pacemakers or other magnetically programmable medical devices.
Page 23: Using The Shirt Clip
Using the shirt clip Using the shirt clip To use the shirt clip for the body-mounted camera sensor: 1. If you have not already done so, disconnect the cable from your VISTA XLT DVR and camera sensor. 2. Slide out the latch on the clip. 3.
Page 24: Powering On And Off
With the power on, press and release the Power button two times within 5 seconds. After you press and release the Power button the first time, the display reads OFF? 2X (VISTA and VISTA WiFi) or OFF? Press Again (VISTA XLT) to confirm that you want to power the camera off.
Page 25: Forcing Power Off
In the rare case where the VISTA Body Camera stops responding to commands (or if WatchGuard Technical Services instructs you to), you can force the camera to power off. Warning! Avoid forcing the VISTA Body Camera to power off, if at all possible.
Page 26: Starting And Stopping A Recorded Event
XLT with a Recording Group on page If your VISTA WiFi is connected to the VISTA SmartConnect smartphone app, you can start or stop a recorded event using SmartConnect. For more information on using the smartphone app, see Starting and Stopping Recorded Events on page 102.
Page 27: Stopping A Recorded Event Manually
(within 10 seconds) press a Record Start/Stop button to STOP the recorded event because you do not want VISTA WiFi or VISTA XLT to record it. The camera requests that you press a Record Start/Stop button again to confirm that you want to STOP the recorded event.
Page 28: Muting The Audio During A Recorded Event
Camera to mute the audio during a recorded event. The Display Backlight button is on the right side as you look at the front of the VISTA, VISTA WiFi, or VISTA XLT DVR. If the camera is configured to allow muting, when you press and hold down the Display Backlight button during an event, the camera mutes the event audio.
Page 29: Categorizing A Recorded Event
Categorizing a recorded event on the camera To categorize a recorded event: 1. Stop the event manually or allow VISTA WiFi or VISTA XLT to stop the event automatically. The display shows the Category prompt. 2. Press and release the Display Backlight button as many times as needed to move through the list of available event categories, one at a time.
Page 30: Docking The Vista Body Camera
(RATF) event (USB Base only) (page Request a state capture for troubleshooting (USB Base only) Associate with a recording group that can include a 4RE DVR and other VISTA WiFi or VISTA XLT cameras (WiFi Base only) (page The VISTA Body Camera needs to interact with Evidence Library software to be customized for your agency.
Page 31: Docking The Vista Body Camera In A Usb Base
Caution: To prevent possible damage to some computers, connect the USB Base to the computer through the approved USB hub (Sabrent 7-Port USB 2.0 Hub, WatchGuard part number WGP02364). The camera's battery begins to charge, if needed VISTA's time and date synchronize with the Evidence Library system, if needed (VISTA only) Important! VISTA (no Wi-Fi®...
Page 32: Undocking The Camera From The Usb Base
Using the VISTA Body Camera Undocking the camera from the USB Base Evidence Library software commands and requests are only applied when the camera is undocked from a USB Base. When you undock the camera, it processes the commands and requests in the following order, as applicable: 1.
Page 33: Docking The Vista Body Camera In A Vista Transfer Station
Docking the VISTA Body Camera in a VISTA Transfer Station Docking the VISTA Body Camera in a VISTA Transfer Station Note: The VISTA Transfer Station must be set up and configured to be used with your Evidence Library software. For instructions how to set up the Transfer Station, see Appendix D: VISTA Transfer Station Setup on page 117.
Page 34: Docking The Vista Body Camera In A Wifi Base
The WiFi Base, see VISTA WiFi Base on page Recording groups, see Using VISTA WiFi or VISTA XLT with a Recording Group on page Upgrading the WiFi Base, see Upgrading the VISTA WiFi Base and the Smart Power Switch on page 115. VISTA Body Camera...
Page 35: Provisioning The Camera
You provision your VISTA Body Camera while it is docked in a USB Base or VISTA Transfer Station. When you provision the camera, you use your WatchGuard Evidence Library software to assign a configuration and an officer name.
Page 36 Using the VISTA Body Camera VISTA WiFi and VISTA XLT behaviors, including Recording group interactions (page Allowing connection to the VISTA SmartConnect smartphone app Network preferences, including Allowing the camera to upload to Evidence Library 4 Web (EL4 Web) when docked in a...
Page 37: Uploading Events
Events upload automatically from a camera in the VISTA Transfer Station. VISTA WiFi Base Events upload from a camera (typically VISTA WiFi or VISTA XLT) in the WiFi Base, only if the WiFi Base is connected to an Evidence Library 4 Web (EL4 Web) upload server. The events upload automatically.
Page 38: Vista And Vista Wifi
Evidence Library software. While VISTA or VISTA WiFi is uploading from the VISTA WiFi Base or Transfer Station: The display reads XX of YY, where XX is the current event being uploaded and YY is the total...
Page 39: Record-After-The-Fact Events
Record-After-the-Fact® events When the camera is finished uploading critical events: The third line of the display reads CRITICAL COMPLETE for 5 seconds, then reads NON-CRITICAL EVENTS for the duration of the upload One long tone sounds When the camera is finished uploading all events: The display reads Uploading YY EVENTS COMPLETE for 5 seconds, where YY is the total number of events uploaded Two long tones sound...
Page 40: Upgrading Firmware
You can push an upgrade to the VISTA Body Camera (typically VISTA WiFi or VISTA XLT) when it is docked in a VISTA WiFi Base, ONLY IF the WiFi Base is connected to an Evidence Library 4 Web (EL4 Web) upload server. The upgrade is pushed automatically.
Page 41: Vista And Vista Wifi
VISTA and VISTA WiFi VISTA and VISTA WiFi Note: If a VISTA or VISTA WiFi is docked in a USB or WiFi Base while the upgrade is being staged on the camera, the display does not show the staging process. While the upgrade is being staged on a VISTA or VISTA WiFi in a Transfer Station, the...
Page 42: Charging The Battery
When the upgrade has finished applying, the camera reboots. The third line of the display reads REBOOTING. For more information about... Upgrading the VISTA WiFi Base and the Smart Power Switch, see Upgrading the VISTA WiFi Base and the Smart Power Switch on page 115.
Page 43: Vista And Vista Wifi
Important! Battery charging shuts down at ambient temperatures greater than 35 degrees C (95 degrees F). VISTA and VISTA WiFi While VISTA and VISTA WiFi are charging: The display alternates between CHARGING and the Device ID, and the Battery Charge icon animates...
Page 44: Vista Wifi And Vista Xlt: Associating With A Recording Group
VISTA WiFi and VISTA XLT: Associating with a recording group When you dock VISTA WiFi or VISTA XLT in a VISTA WiFi Base, the camera pairs with the WiFi Base. This pairing allows the camera to associate with the local recording group that includes the WiFi Base.
Page 45: About The Vista Body Camera
About the VISTA Body Camera About the VISTA Body Camera In this section... Video, audio, and subtitle evidence (page Camera components VISTA and VISTA WiFi (page VISTA XLT (page The bases USB Base (page VISTA Transfer Station (page VISTA WiFi Base...
Page 46: Overview
Body Camera protects the video/audio segment between the two button presses as a recorded event. If your VISTA WiFi or VISTA XLT is a member of a recording group, the camera can also start or stop a recorded event automatically when alerted by another group member that the other group member has started or stopped an event.
Page 47: Video
Device ID Microphone on or off GPS location (VISTA WiFi or VISTA XLT only) Tip: The subtitles are always included with the video and audio in a recorded event, but using your Evidence Library software, you can turn them off or on.
Page 48: Vista And Vista Wifi
Recording groups, see Using VISTA WiFi or VISTA XLT with a Recording Group on page VISTA and VISTA WiFi VISTA is an all-in-one HD body camera that does not include Wi-Fi® or GPS. VISTA WiFi is an all-in-one HD camera that includes Wi-Fi and GPS. VISTA and VISTA WiFi components include:...
Page 49: Camera Sensor And Lens
Camera sensor and lens Camera sensor and lens The camera sensor for VISTA and VISTA WiFi is an ultra-wide dynamic range (U-WDR) image sensor. This sensor: Maintains rich colors at all light levels Increases low-light sensitivity The 130-degree wide-angle lens rotates vertically +/-20 degrees. Position the lens aiming at the horizon.
Page 50: Record Start/Stop Button
Display The display on VISTA and VISTA WiFi shows a number of icons and messages to indicate the status of the camera. The icons show in the top half of the display; the messages show in the 8- character area on the bottom half of the display.
Page 51: Vista Body Camera
37). Wi-Fi or GPS signal status (VISTA WiFi only) Most of the time, the Wi-Fi Signal Strength icon shows the status of VISTA WiFi's Wi-Fi connection with the WiFi Base (see VISTA WiFi Base on page 66). During the status...
Page 52: Vista Xlt
Quick mounting latch (page Camera sensor The VISTA XLT HD camera sensor holds the lens and the microphone for the VISTA XLT camera system. WatchGuard offers two HD camera sensors for the VISTA XLT: Head-mounted Body-mounted VISTA XLT's sensor is an ultra-wide dynamic range (U-WDR) image sensor.
Page 53: Buttons
Buttons VISTA XLT uses a digital microphone to record CD quality sound with minimal distortion and wind noise. Depending on the configuration applied to the camera, the microphone: Continuously records audio Only records audio when you press the Record Start/Stop button You can mute the microphone, depending on the camera's configuration, using the Display Backlight button.
Page 54: Display Backlight Button
About the VISTA Body Camera Display Backlight button Use the Display Backlight button for multiple functions, including: Turning on the backlight for the camera's display Showing the camera's status on the display Advancing through the sequence of status information on the display Muting the audio during a recording (see Muting the Audio During a Recorded Event on page...
Page 55: Vista Body Camera
37). Wi-Fi signal status The Wi-Fi Signal Strength icon shows the status of VISTA XLT's Wi-Fi connection with the WiFi Base (see VISTA WiFi Base on page 66). When the camera is not recording, the default message shown on the display is the number of recorded events in storage.
Page 56: Information Sequence
VISTA and VISTA WiFi On VISTA and VISTA WiFi, you press the Display Backlight button once to start the information sequence. The screens appear in the following order: 1. Number of recorded events in storage 2.
Page 57: Feedback Indicators
Feedback indicators Feedback indicators Apart from the displays, all models of VISTA Body Camera can provide feedback on their status using: Tones Vibration Red and green LEDs All of these feedback indicators are configurable in your Evidence Library software. You can set up the tones and vibration to alert with: Tone only Vibration only...
Page 58: Vista And Vista Wifi
About the VISTA Body Camera VISTA and VISTA WiFi VISTA and VISTA WiFi's display shows a Storage Used meter and a Storage Percentage to indicate how much of the storage has been used for protected video/audio (recorded events). As the camera records events and its storage fills, the Storage Used meter fills with bars and the Storage Percentage number increases.
Page 59: Battery
VISTA and VISTA WiFi The VISTA and VISTA WiFi batteries can fully charge in 3 to 5 hours when docked in a USB Base connected to an electrical outlet or in a VISTA Transfer Station. VISTA is available in two battery versions: Standard capacity battery VISTA with the standard capacity battery weighs 4.3 ounces and can continuously record HD...
Page 60: Vista Xlt
Slow-blinking red LED and Battery Charge icon/percentage on the display LOW BATT/LOW BATTERY message The LOW BATT (VISTA and VISTA WiFi) or LOW BATTERY (VISTA XLT) message appears on the display when you push the Power button to power the camera up, but the battery charge level is so low that the camera cannot successfully power up.
Page 61: Overtemp Message
GPS on page The Wi-Fi feature allows VISTA WiFi and VISTA XLT to pair with the VISTA WiFi Base. Once the camera and the base are paired, the camera is associated with the local recording group. For more information about pairing VISTA WiFi and VISTA XLT with the WiFi Base, see VISTA WiFi and VISTA XLT: Associating with a recording group on...
Page 62: Vista Wifi
About the VISTA Body Camera VISTA WiFi When VISTA WiFi is paired with the WiFi Base, the camera display shows a Wi-Fi Signal Strength icon ( ) that indicates the strength of the Wi-Fi signal coming from the WiFi Base.
Page 63: Vista Wifi
When the VISTA WiFi GPS finds its first lock after powering up, the camera display shows GPS LOCK for 5 seconds. If GPS is enabled on VISTA WiFi, you can see the status of a VISTA WiFi's GPS signal during the status information sequence. The information sequence shows on the display when you press the Display Backlight button.
Page 64: Usb Base
Caution: To prevent possible damage to some computers, connect the USB Base to the computer through the approved USB hub (Sabrent 7-Port USB 2.0 Hub, WatchGuard part number WGP02364). 1. Set up the approved USB hub and connect it to the computer where your Evidence Library software is located.
Page 65: Vista Transfer Station
VISTA Transfer Station VISTA Transfer Station When you dock the VISTA Body Camera in the VISTA Transfer Station, the camera automatically starts charging, if needed. The camera also uses the Transfer Station for: Uploading recorded events from storage Provisioning the camera Updating firmware automatically The VISTA Transfer Station allows your agency's Evidence Library software to interact with multiple VISTA Body Cameras simultaneously.
Page 66: Setting Up The Vista Transfer Station
Note: Not all VISTA Body Cameras or bases have the Wi-Fi® feature. For more information, contact your WatchGuard representative. When you dock the VISTA WiFi or VISTA XLT camera in the VISTA WiFi Base, the camera pairs with the base. The camera can use the WiFi Base for:...
Page 67: Leds
The left LED on the WiFi Base blinks green a number of times when it successfully pairs with a VISTA WiFi or VISTA XLT camera. The left LED blinks red a number of times if the pairing was not successful.
Page 68: Connections
Group on page For more information about... Using VISTA WiFi or VISTA XLT with the WiFi Base, see Docking the VISTA Body Camera in a WiFi Base on page Upgrading the WiFi Base, see Upgrading the VISTA WiFi Base and the Smart Power Switch on page 115.
Page 69: Vista Body Camera Special Features
VISTA Body Camera Special Features VISTA Body Camera Special Features In this section... Pre-Event Capture (page ® Record-After-the-Fact (page Force Microphone On (page Sleep power state (page Automatic Off (page Maximum Recorded Event Time (page Recording Reminder Alert (page Covert Mode (page VISTA Body Camera WGD00120 Revision ReviewDraft_111518...
Page 70: Overview
VISTA Body Camera Special Features Overview The VISTA Body Camera has a number of special features that give you more recording options and can help you save battery power and storage. The camera also has a Covert Mode that turns off the camera tones and LEDs. Recording special features The VISTA Body Camera has the following special features related to recording: Pre-Event Capture: Enable this feature to allow the camera to capture and save up to two...
Page 71: Covert Mode
Note: VISTA WiFi and VISTA XLT can start a recorded event automatically when associated with a recording group. For more information about starting events,...
Page 72: Record-After-The-Fact
Note: VISTA WiFi or VISTA XLT can start and stop a recorded event automatically when associated with a recording group. For more information about starting and stopping events, see Starting and Stopping a Recorded Event...
Page 73: Audio
Audio Audio Audio is NOT typically included in the saved video when RATF is enabled. Typically, the VISTA Body Camera only begins to record audio when a recorded event is started. This means that audio is NOT typically included with RATF video that was not originally part of a recorded event (protected recording).
Page 74: Sleep Power State
VISTA Body Camera Special Features Sleep Power State The Sleep power state on the VISTA Body Camera allows the camera to go into a low-power state designed to help you conserve battery power. You configure the Sleep state in your Evidence Library software. When the VISTA Body Camera is configured for Sleep state, after a period of time with no movement and/or button presses, the camera enters a low power state where it cannot capture any video or audio.
Page 75: Automatic Off
Automatic Off Automatic Off The Automatic Off feature on the VISTA Body Camera allows the camera to turn itself off after a period of time with no activity. You configure the Automatic Off feature in your Evidence Library software. If the Automatic Off feature is enabled, after a period of time with no movement and/or button presses, the camera powers off.
Page 76: Maximum Recorded Event Time
VISTA Body Camera Special Features Maximum Recorded Event Time The Maximum Recorded Event Time feature on the VISTA Body Camera allows the camera to automatically stop a recorded event when it reaches a specified duration. You configure the Maximum Recorded Event Time feature in your Evidence Library software. If the Maximum Recorded Event Time feature is enabled, when a recorded event reaches the specified duration, the camera automatically stops the recorded event.
Page 77: Recording Reminder Alert
Recording Reminder Alert Recording Reminder Alert The Recording Reminder Alert feature on the VISTA Body Camera allows the camera to notify you at regular intervals that it is still capturing a recorded event. You configure the Recording Reminder Alert feature in your Evidence Library software. If the Recording Reminder Alert feature is enabled, the camera notifies you periodically that it is actively capturing a recorded event: Two tones sound with a vibration (depending on the configured alert notification options)
Page 78: Vista Body Camera
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Page 79: Using Vista Wifi Or Vista Xlt With A Recording Group
Recording group members and functions (page Smart Power Switch (page 4RE DVR (page VISTA WiFi Base (page VISTA WiFi and VISTA XLT (page Other devices (page Group recordings (page VISTA WiFi or VISTA XLT behavior (page VISTA Body Camera WGD00120 Revision ReviewDraft_111518...
Page 80: Overview
Using VISTA WiFi or VISTA XLT with a Recording Group Overview When you dock VISTA WiFi or VISTA XLT in a VISTA WiFi Base, the camera pairs with the WiFi Base. This pairing allows the camera to associate with the local recording group (page 81).
Page 81: Recording Groups
4RE DVR, firmware version of 4.0 or later (page VISTA WiFi Base (page One or more VISTA WiFi or VISTA XLT cameras (page For information about installing the equipment for the recording group in a vehicle, see the 4RE Vehicle Installation Instructions.
Page 82: Smart Power Switch
The Smart Power Switch functions as the central wired connection point for a recording group. Through the switch, the devices connect together to form a network, allowing the 4RE and VISTA WiFi group members to communicate with each other. Intelligently manages power The switch connects to the power source (for example, the vehicle battery) and intelligently manages that power within the local recording group network.
Page 83: Vista Wifi Base
As part of the local recording group network, the VISTA WiFi Base: Pairs with VISTA WiFi or VISTA XLT When you dock VISTA WiFi or VISTA XLT in the VISTA WiFi Base, the camera pairs with the base. The pairing associates the camera with the local recording group.
Page 84: Vista Wifi And Vista Xlt
As part of the local recording group network, the VISTA WiFi or VISTA XLT camera: Pairs with the VISTA WiFi Base When you dock VISTA WiFi or VISTA XLT in the VISTA WiFi Base, the camera pairs with the base. The pairing associates the camera with the local recording group.
Page 85: Other Devices In The System
If present in the system, the wireless radio connects to the Smart Power Switch. The 4RE DVR and VISTA WiFi or VISTA XLT (through the VISTA WiFi Base) can use the radio to interact with Evidence Library 4 Web (EL4 Web) through an agency network access point. The connection between the wireless radio and the agency network (EL4 Web) is independent of the local recording group network.
Page 86: Vista Wifi And Vista Xlt Behavior During A Group Recording
A device moving out of range does not affect its ability to start, stop, and categorize its own events. A VISTA WiFi or VISTA XLT that is part of a group recording moves out of range during the group recording? The VISTA WiFi or VISTA XLT keeps recording the event until it is manually stopped.
Page 87: Vista Body Camera
VISTA WiFi and VISTA XLT behavior during a group recording A VISTA WiFi or VISTA XLT that is currently recording an event walks into range of an associated recording group network that is NOT in a group recording? When the VISTA WiFi or VISTA XLT moves into range, it informs its associated group that it is recording an event.
Page 88: Vista Body Camera
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Page 89: Appendix A: Using Vista Smartconnect
Appendix A: Using VISTA SmartConnect Appendix A: Using VISTA SmartConnect In this section... SmartConnect Overview (page Connecting VISTA WiFi or VISTA XLT to VISTA SmartConnect (page Reviewing recorded event video (page Categorizing recorded events (page Live streaming the current VISTA view...
Page 90: Smartconnect Overview
Note: The Wi-Fi® version of VISTA® and VISTA XLT™ can connect to the VISTA SmartConnect smartphone application. VISTA WiFi and VISTA XLT can serve as a hotspot for the VISTA SmartConnect smartphone application. Set up the camera-to-smartphone Wi-Fi connection credentials when you check out your VISTA WiFi or VISTA XLT camera from your Evidence Library software.
Page 91: Activating The Vista Wifi Or Vista Xlt Hotspot
1. Press the Display Backlight button on the camera. Two ascending tones sound (depending on the alert configuration settings). 2. Connect the SmartConnect app to the VISTA WiFi or VISTA XLT hotspot within two minutes or the hotspot deactivates. Two descending tones sound when the hotspot deactivates.
Page 92: No Cameras Found
Controlling battery usage How you set your hotspot settings gives you control over your battery usage and hotspot connection time. You can choose one of the settings shown here for your VISTA WiFi or VISTA XLT. Battery Saver uses the least battery power. Push the Display Backlight button on the camera to start the hotspot.
Page 93: Disconnecting Smartconnect
If no explicit disconnect occurs, the camera continues to search for activity for 1 minute. After this time, VISTA WiFi or VISTA XLT starts a 1-minute grace period and then stops the hotspot. This gives you 2 minutes to reconnect if a nonstandard disconnect occurs.
Page 94: Connecting To Vista Smartconnect
SSID/password combination at VISTA WiFi or VISTA XLT checkout, see your Evidence Library software documentation. You only enter the SSID and password the first time you connect VISTA WiFi or VISTA XLT with the SmartConnect application. Important! If you change the password associated with your SSID, you must use the steps to connect camera with SmartConnect for the first time (below).
Page 95: Vista Body Camera
WPA2 Personal. 5. Go back to Other network screen. 6. Enter the Password you created when you checked out your VISTA WiFi camera. Do not press the Join button. 7. Press the Display Backlight button on your VISTA WiFi to turn on the hotspot.
Page 96: Vista Body Camera
10. Press the Display Backlight button to pair the app with the camera. The Recorded Events screen opens after pairing is complete and shows a list of events available on your VISTA WiFi or VISTA XLT. VISTA Body Camera WGD00120 Revision...
Page 97: Connecting Vista Wifi Or Vista Xlt To Smartconnect After The First Time
Connecting VISTA WiFi or VISTA XLT to SmartConnect after the first time Connecting VISTA WiFi or VISTA XLT to SmartConnect after the first time To connect VISTA WiFi or VISTA XLT with VISTA SmartConnect after the first time: 1. Press the camera Display Backlight button to activate the hotspot. (page 2.
Page 98: Reviewing Vista Wifi Or Vista Xlt Recorded Events
Appendix A: Using VISTA SmartConnect Reviewing VISTA WiFi or VISTA XLT Recorded Events You can review recorded event video from your VISTA WiFi or VISTA XLT camera on the smartphone application. After you connect and the event screen appears: Touch the thumbnail for the video event you want to review.
Page 99: Categorizing Recorded Events
Categorizing Recorded Events Warning! Capturing snapshots of video from the VISTA SmartConnect app and saving them to the smartphone photo gallery can make the phone part of the chain of evidence. If you did not accept saving your snapshot files when you first connected to SmartConnect, the app will ask at this point.
Page 100: Vista Body Camera
The Set Category screen opens. 3. Touch the category you want to apply to the recorded event. Note: If there are secondary event tags assigned to your VISTA WiFi or VISTA XLT configuration, those tags appear after you select the category.
Page 101: Live Streaming
Live Streaming Live Streaming You can live stream the view from your VISTA WiFi or VISTA XLT camera with the VISTA SmartConnect smartphone application. 1. Connect your VISTA WiFi or VISTA XLT to VISTA SmartConnect on your smartphone. (page The Recorded Events screen opens.
Page 102: Covert Mode
Touch or slide the Covert Mode switch until the background changes color. Starting and Stopping Recorded Events You can start or stop a recorded event on your VISTA WiFi or VISTA XLT camera with the smartphone application: 1. Connect your VISTA WiFi or VISTA XLT to VISTA SmartConnect on your smartphone.
Page 103: Vista Body Camera
Starting and Stopping Recorded Events 3. Touch REC to start recording an event. The camera starts recording. SmartConnect shows that the camera is recording with the red bar at the top of the app on the iPhone. 4. Touch STOP to stop recording an event. VISTA Body Camera WGD00120 Revision ReviewDraft_111518...
Page 104: Smartconnect Settings
Appendix A: Using VISTA SmartConnect SmartConnect Settings Touch the Settings icon to access the SmartConnect Camera Settings screens. Camera Settings VISTA Body Camera WGD00120 Revision ReviewDraft_111518...
Page 105: Camera Data
Camera Data Camera Data You can request that your VISTA WiFi or VISTA XLT perform a state capture and save it for use by WatchGuard Technical Services. VISTA Body Camera WGD00120 Revision ReviewDraft_111518...
Page 106: Vista Body Camera
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Page 107: Appendix B: Using The Quick Connect Mobile Charger
Appendix B: Using the Quick Connect Mobile Charger Appendix B: Using the Quick Connect Mobile Charger In this section... Quick Connect Mobile Charger overview (page 108) Mobile Charger parts (page 108) Using the Mobile Charger (page 111) Warning! The Quick Connect Mobile Charger uses magnets to connect to the cable.
Page 108: Overview
Appendix B: Using the Quick Connect Mobile Charger Overview The VISTA Quick Connect Mobile Charger lets recording and charging occur at the same time. Information screens remain the same as if the VISTA Body Camera is undocked and not charging. You do not have to remove your camera to charge it.
Page 109: Mobile Charger Base
If the fuses are 3A or smaller, replace these before replacing the Mobile Charger cable fuse. b. If the fuses are greater than 3A, replace the Mobile Charger cable fuse. WatchGuard recommends the Littelfuse 312003P (part number WGP02649). This is a 250 V, 3A, Fast Acting Fuse. The fuse size is 3AG.
Page 110: Cable Connection End
Appendix B: Using the Quick Connect Mobile Charger Note: WatchGuard supports the US-type 12 V cigarette-lighter plug. Cable connection end The cable has magnets that align with the bottom of the Quick Connect Mobile Charger. They are strong enough that they will not fall off of the base if you are moving around in the car or a short distance from the car.
Page 111: Using The Mobile Charger
Using the Mobile Charger Using the Mobile Charger The Mobile Charger charges itself through the vehicle cigarette lighter. Plug the cable into the cigarette lighter receptacle, then attach the other end to the Mobile Charger. Note: When turned off, some vehicles continue to supply 12 V power to the cigarette-lighter receptacle.
Page 112: Vista Body Camera
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Page 113: Appendix C: Upgrading Vista, Vista Wifi, And Vista-Related Devices
Appendix C: Upgrading VISTA, VISTA WiFi, and VISTA-Related Devices This appendix contains information and instructions for: Upgrades to VISTA and VISTA WiFi that are different in some way from the standard upgrade process (page Upgrades to other devices related to VISTA or VISTA WiFi Note: The upgrade instructions included in this appendix are in release-date order.
Page 114: Upgrading Vista Or Vista Wifi To Firmware Version
The version 2.2.0 firmware is staged on the camera. 3. The next time you dock it, the VISTA or VISTA WiFi camera upgrades to the staged firmware version 2.2.0. 4. WAIT while the camera upgrades its firmware.
Page 115: Upgrading The Vista Wifi Base And The Smart Power Switch
Upgrading the VISTA WiFi Base and the Smart Power Switch When upgrades are available for the VISTA WiFi Base and the Smart Power Switch, the upgrades are included with the VISTA Body Camera upgrade. Once the camera has been upgraded, the next time it is docked in the WiFi Base, it makes the base and switch upgrade packages available.
Page 116: Upgrading Vista Or Vista Wifi From A Pre-V2.0.2 Firmware Version
114. If you want to upgrade VISTA or VISTA WiFi firmware in the VISTA Transfer Station, and are upgrading from a firmware version prior to version 2.0.2: 1. Dock the camera in the Transfer Station and allow the camera to download the upgrade package from your Evidence Library server.
Page 117: Appendix D: Vista Transfer Station Setup
Appendix D: VISTA Transfer Station Setup Appendix D: VISTA Transfer Station Setup In this section... Setting up the VISTA Transfer Station hardware (page 119) Configuring the VISTA Transfer Station for use with Evidence Library software (page 121) VISTA Body Camera WGD00120 Revision ReviewDraft_111518...
Page 118: Overview
Appendix D: VISTA Transfer Station Setup Overview The VISTA Transfer Station allows your agency to upload video evidence to its WatchGuard Evidence Library software from multiple VISTA Body Cameras simultaneously. Each VISTA Transfer Station has eight slots for VISTA Body Cameras. You can connect multiple Transfer Stations to one instance of Evidence Library software, but you must set up and configure each Transfer Station separately.
Page 119: Vista Transfer Station Hardware
Ethernet cable to the Transfer Station. You can add labels to the Transfer Station slots as well, if desired. Note: WatchGuard offers rack options for mounting multiple Transfer Stations in the same location. For more information, contact your WatchGuard representative.
Page 120: Vista Body Camera
Appendix D: VISTA Transfer Station Setup Important! You must enter the Station ID that you selected when you configure the Transfer Station for use with Evidence Library software (see page 125). The Station ID combined with the Location (also entered during Transfer Station configuration) indicate a specific Transfer Station to Evidence Library.
Page 121: Vista Transfer Station Configuration
IP address. You can set a date and time for the Transfer Station as well, if desired. Note: WatchGuard recommends that you set up a pool of static IP addresses that you assign to your VISTA Transfer Stations.
Page 122: Dhcp And Date/Time Settings
You either let your DHCP server assign IP addresses to the VISTA Body Camera slots or you assign a Static IP Address to each slot individually. Note: WatchGuard recommends that you let your DHCP server assign the slot IP addresses.
Page 123: Static Ip
Static IP Static IP Transfer Station administrative functions You can perform a number of administrative tasks for the Transfer Station from the configuration page, including: Upgrading the Transfer Station software or firmware (below) Changing the login credentials for the Transfer Station configuration page (page 124) Disabling the configuration page...
Page 124: Changing The Login Credentials For The Transfer Station Configuration Page
The first time you log in to the Transfer Station configuration page, use the default user name, Admin, and password, V1$T@xfr. Note: WatchGuard recommends that you change the user name and password from the default values the first time you log in to the Transfer Station configuration page.
Page 125: Restarting The Transfer Station
Restarting the Transfer Station Warning! Resetting a VISTA Transfer Station to factory default reverts any values you set on the Transfer Station's configuration page back to the default values. To reset the VISTA Transfer Station back to factory default: Using a pin or a paper clip, press and hold (for at least 7 seconds) the Reset button on the bottom of the Transfer Station.
Page 126: Vista Body Camera
ID, for example, B, combined with slot numbers 1 through 8. 7. Select the IP Config type you want to assign to the Transfer Station, either Static or DHCP. Note: WatchGuard recommends the Static IP Config type for the Transfer Station.
Page 127: Vista Body Camera
14. Select the VISTA IP Config type you want to assign to the camera slots, either Static or DHCP. Note: WatchGuard recommends that you let your DHCP server assign the slot IP addresses. 15. If you selected the DHCP VISTA IP Config type, go to the next step.
Page 128: Vista Body Camera
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Page 129: Index
Index battery, 59 alert VISTA, 60 Index XLT, 60 charging, 42, 64-66 extended capacity, 59 saving, 70, 74-76 standard capacity, 59 4RE DVR, recording groups, 82 status VISTA, 51 aborting status sequence, 50, 54 XLT, 54 access point, 50, 54, 84-85, 90 XLT capacity, 60 alerts, 57 Battery Charge icon...
Page 130: Vista Body Camera
Index indicators, 57 tones and vibrations, 57 lens Transfer Station, 121, 125 VISTA, 49 confirmations XLT, 52 powering off, 24 microphone record stop, 27 VISTA, 49 connecting to SmartConnect XLT, 53 first time, 94 mounting latch, 63 continuous video capture, 46, 72 sensor Covert Mode, 77, 102 VISTA, 49...
Page 131: Vista Body Camera
WiFi Base, 67 VISTA, 49 group recordings, 44, 85 XLT, 53 moving out of range, 84, 86 Mobile Charger, 108 VISTA WiFi behavior, 86 alerts and notifications, 111 VISTA XLT behavior, 86 base, 109 cable, 109 head-mounted camera sensor, 52...
Page 132: Vista Body Camera
Transfer Station, 65 members, 81 USB Base, 64 4RE DVR, 82 WiFi Base, 68 Smart Power Switch, 82 saving, 70, 74-76 VISTA WiFi, 84 Power button, 24 VISTA XLT, 84 VISTA, 49 WiFi Base, 83 XLT, 53 moving out of range, 86...
Page 133: Vista Body Camera
Index software, Transfer Station, 121 XLT, 55 special features, 70 status battery and storage saving, 70 VISTA, 51 Covert Mode, 71 XLT, 55 recording, 70 storage-full alert, 58 SSID, SmartConnect, 94 Storage Percentage number, VISTA, 58 staging firmware, 40 Storage Used icon, XLT, 58 standard capacity battery, 59 Storage Used meter, VISTA, 58 start or stop a recorded event, 102...
Page 134: Vista Body Camera
Index Transfer Station, 37 setting up, 68 USB Base, 37 upgrading, 115 WiFi Base, 37 upgradng camera firmware, 40 uploading, 37 cable connector, 64 wireless hub, 31, 42, 59, 61, 64 access point, 84-85, 90 USB Base, 64 radio, 85 docking VISTA, 31 workflow, 14 setting up, 64...

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