AT&T Digital Announcer Installation And Use Manual
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AT&T Digital Announcer Installation And Use Manual

AT&T Digital Announcer Installation And Use Manual

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AT&T Digital Announcer
Installation and Use

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Summary of Contents for AT&T Digital Announcer

  • Page 1 AT&T AT&T Digital Announcer Installation and Use...
  • Page 2 The order additional or replacement parts (after warranty), call the AT&T National Parts Service Center at 1 800 222-7278 in the U.S. The comcode number for the AT&T Digital Announcer is 406 747 774. The comoode number for the AT&T Digital Announcer Memory Upgrade Chip Set is 406 815 019.

  • Page 3: Table Of Contents

    Contents Introduction Overview of the AT&T Digital Announcer About this Manual Installing the AT&T Digital Announcer Overview Preparing for Installation Verifying Equipment Materials Required Gathering Information Selecting a Site Installing the Digital Announcer Setting the Switches 2-12 Applying AC Power...
  • Page 4 Contents Using the AT&T Digital Announcer Overview Recording an Announcement Recording with the Handset Recording from a Cassette Tape Player Listening to an Announcement Selecting the Announcement to be Played Setting the Power Failure Answer Option Changing the Lengths of...
  • Page 5 Contents Troubleshooting Overview Troubleshooting Procedures LED Status Table Appendix A: Planning Form Overview Planning Form Appendix B: Administering the AT&T Digital Announcer on DEFINITY, System 75, and System 25 Overview Administering the Digital Announcer...
  • Page 6 Contents Appendix C: Technical Specifications Overview Specifications Power Requirements Physical Requirements Environmental Requirements Battery Backup Operation Audio Input Jack...
  • Page 7 AT&T Digital Announcer Equipment 2-1. 2-2. Rear Panel of the Digital Announcer Front PaneI of the Digital Announcer 2-3. Mounting the Digital Announcer on a Wall 2-15 2-4. Upgrading the Message Memory 4-1. Rear Panel of the Digital Announcer 4-2.

  • Page 8: Introduction

    The Digital Announcer provides the following features: Up to two Recorded Announcements May Be Stored and Played to Callers The Digital Announcer can record and store either one or two announcements, depending on your needs. For example, if you want a “day” message and a “night”...
  • Page 9 Upgradable Memory for Announcements The Digital Announcer comes from the factory with a total message memory of 64 seconds, which can be upgraded to 128, 192, or 256 seconds. This upgrade must be done by an AT&T- authorized technician.

  • Page 10: About This Manual

    This manual is divided into the following chapters and appendices: Chapter 1: Introduction presents an overview of the AT&T Digital Announcer. Chapter 2: Installing the AT&T Digital Announcer is intended for the AT&T-authorized technician and describes how to install the Digital Announcer.

  • Page 11: Installing The At&T Digital Announcer

    The information presented in this chapter is intended only for AT&T-authorized technicians. Preparing for Installation Before installing the Digital Announcer, perform the following procedures: Verify that you received all of the equipment. Make sure you have the necessary tools to perform the...

  • Page 12: Verifying Equipment

    Gather information on how the unit will be configured by completing the planning form in Appendix A. Select a site for the unit. Verifying Equipment Before installing the Digital Announcer, make sure that you received the following equipment: AT&T Digital Announcer power supply...

  • Page 13: At&T Digital Announcer Equipment

    Installing the AT&T Digital Announcer Figure 2-1. AT&T Digital Announcer Equipment...

  • Page 14: Materials Required

    Installing the AT&T Digital Announcer Materials Required To install the Digital Announcer properly for tip/ring, System 25 CMS, System 75 CMS, and contact activated start applications, you need the following items: modular jack (RJ11-type jack for tip/ring applications; RJ25- type jack for contact activated start applications) ®...
  • Page 15 Installing the AT&T Digital Announcer Power Failure Answer option is activated, the unit will answer calls and store the recorded announcements between 30 minutes and 3 hours, depending on the number of calls serviced by the unit during the power outage.

  • Page 16: Selecting A Site

    Installing the AT&T Digital Announcer Selecting a Site The AT&T Digital Announcer may be mounted on a wall or placed on a shelf. NOTE: Do not stack items on this unit or place the unit on top of other equipment.

  • Page 17: Installing The Digital Announcer

    Installing the AT&T Digital Announcer Installing the Digital Announcer To install the Digital Announcer, perform the following procedures: Set the switches on the rear panel of the unit. Apply AC power to the unit. Connect the unit to the telephone system.

  • Page 18: Rear Panel Of The Digital Announcer

    Installing the AT&T Digital Announcer Figure 2-2. Rear Panel of the Digital Announcer Figure 2-3. Front Panel of the Digital Announcer...

  • Page 19: Setting The Switches

    Installing the AT&T Digital Announcer Setting the Switches Before powering up the unit, you must set the switches on the rear panel of the unit. To set the switches, perform the following steps: WARNING: Do not turn the Battery switch ON prior to applying AC Power to prevent any possible damage to the internal components of the unit.
  • Page 20 Installing the AT&T Digital Announcer accommodate the message length of the Digital Announcer. Refer to the appropriate CMS Administrators Guide. Set the operating mode: If you are connecting the unit to a MERLIN, MERLIN II, or MERLIN LEGEND CMS, move switch #3 to the “CMS”...
  • Page 21 Installing the AT&T Digital Announcer If the unit was purchased with more than 64 seconds of message memory (for example, 128, 192, or 256 seconds), refer to the tables provided on pages 3-9 and 3-10. NOTE: The configuration switch changes become effective when one of the following conditions occurs: The AC Power is applied to the unit.

  • Page 22: Applying Ac Power

    Installing the AT&T Digital Announcer Applying AC Power To apply AC power, perform the following steps: Plug the cord from the power supply into the 10 volt AC connector on the back panel of the unit. Plug the power supply into a suitable electrical outlet.

  • Page 23: Connecting The Unit To The Telephone System

    Installing the AT&T Digital Announcer Connecting the Unit to the Telephone System Depending on the type of configuration you want, perform one of the following steps: — If you are using the unit in CMS mode for MERLIN, MERLIN II, or MERLIN LEGEND, connect the DIN connector cable from the CMS unit to the CMS port the rear panel of the unit.

  • Page 24: Mounting The Unit On A Wall

    Installing the AT&T Digital Announcer Mounting the Unit on a Wall To mount the unit on a wall, perform the following steps: NOTE: The unit is not wall-mounted when used with a CMS application. Fasten the bracket to the wall.

  • Page 25: Mounting The Digital Announcer On A Wall

    Installing the AT&T Digital Announcer Figure 2-4. Mounting the Digital Announcer on a Wall 2-15...

  • Page 26: Using The At&T Digital Announcer

    Using the AT&T Digital Announcer Overview This chapter provides the procedures that you will use to perform the following tasks: Record an announcement. Listen to an announcement. Select the announcement to be played to callers. Set the Power Failure Answer option.

  • Page 27: Recording An Announcement

    Using the AT&T Digital Announcer Recording an Announcement With the Digital Announcer, you can record announcements from either the handset provided with the unit or a cassette tape player. Recording with the Handset NOTE: If this unit is being used in a contact activated start application, disconnect its cord from the Line connector on the rear panel before recording the announcement.
  • Page 28 Using the AT&T Digital Announcer Release the Mode button and speak your announcement into the handset. The Message LED stops blinking and remains on steadily, and the red Mode LED turns on, signifying that the unit is recording. When there are fewer than five seconds of recording time remaining, the Message LED starts blinking rapidly.

  • Page 29: Recording From A Cassette Tape Player

    Using a 3.5-mm mono audio plug, connect the audio output of a cassette tape player into the audio input jack on the rear panel of the Digital Announcer. Press the Select button on the front panel of the unit to select the Message LED (M1 or M2) of the announcement you want to record.

  • Page 30: Listening To An Announcement

    Using the AT&T Digital Announcer When you are finished recording the announcement, press and release the Mode button. If you reach the end of the time allotted for the announcement, the unit automatically stops recording the message. The red Mode LED turns off, and the Message LED remains on, signifying that the announcement has been recorded.

  • Page 31: Selecting The Announcement To Be Played

    3-2 (“Recording an Announcement”). Selecting the Announcement to be Played The Digital Announcer can record and store either one or two announcements, depending on your needs. For example, if you want a “day” message and a “night” message, you can record both messages and manually activate the appropriate message at the appropriate time of day.

  • Page 32: Setting The Power Failure Answer Option

    Using the AT&T Digital Announcer Setting the Power Failure Answer Option The Digital Announcer provides the Power Failure Answer option, which enables the unit to answer calls and store announcements for up to three hours during a power failure. If the you want the Power Failure Answer option set to “off,”...

  • Page 33: Changing The Lengths Of The Announcements

    Using the AT&T Digital Announcer NOTE: The position of this switch has no effect in CMS or contact activated start applications. Using a small, pointed object such as the tip of a bent paper clip, press the Reset button on the rear panel.
  • Page 34 Using the AT&T Digital Announcer Total Message Memory: 64 seconds Switch #4 MSG 1 Length MSG 2 Length Switch #5 Down Down 32 seconds 32 seconds 26 seconds 38 seconds Down Down 13 seconds 51 seconds 0 seconds 64 seconds...
  • Page 35 Using the AT&T Digital Announcer Total Message Memory: 192 seconds Switch #5 MSG 1 Length MSG 2 Length Switch #4 Down 96 seconds 96 seconds Down Down 114 seconds 78 seconds 153 seconds Down 39 seconds 192 seconds 0 seconds...

  • Page 36: Changing The Ring Count Delay

    Using the AT&T Digital Announcer Changing the Ring Count Delay When the unit is operating in tip/ring mode (that is, it is not used with MERLIN, MERLIN II, or MERLIN LEGEND CMS, or a contact activated start application), you can set the unit to answer calls on either the first or fourth ring.

  • Page 37: Upgrading The Message Memory

    Upgrading the Message Memory Overview This chapter provides the procedures you will use to upgrade the message memory of the AT&T Digital Announcer. NOTE: The information presented in this chapter is intended only for AT&T-authorized technicians.

  • Page 38: Tools Required

    Upgrading the Message Memory Tools Required Before you start an upgrade, make sure you have the proper tools ready: #1 Phillips screwdriver Dip IC removal tool (chip puller) an antistatic grounded wrist strap an antistatic grounded work mat CAUTION: Electronic equipment can be damaged by electrostatic discharge.

  • Page 39: Upgrading The Message Memory

    Upgrading the Message Memory Upgrading the Message Memory A new AT&T Digital Announcer is shipped from the factory with 64 seconds of memory for messages. However, at any time, the user can order memory chips to upgrade the unit’s message memory to 128 seconds, 192 seconds, or 256 seconds.

  • Page 40: Rear Panel Of The Digital Announcer

    Upgrading the Message Memory Figure 4-1. Rear Panel of the Digital Announcer Figure 4-2. Front Panel of the Digital Announcer...

  • Page 41: Location Of Case Screws On The Front Panel

    Upgrading the Message Memory To upgrade the message memory, perform the following steps: Move switch #1 to the “BATT” position to turn off the internal battery. Unplug the power supply from the outlet. Unplug the power connection and the CMS or modular cable connector from the rear panel.
  • Page 42 Upgrading the Message Memory The front panel is connected to the circuit board via a keyed connector. Be careful to support the front panel, and do not pull on the connector cable. The existing memory chips are located on the lower right corner of the circuit board. NOTE: Do not remove the cable or keyed connector from the circuit board.

  • Page 43: Removing The Circuit Board

    Upgrading the Message Memory Figure 4-4. Removing the Circuit Board Insert the new pair (or pairs) of message memory chips above the existing pair (or pairs) of message memory chips (Figure 4-5). For example, if you are upgrading the message memory to 128 seconds (that is, adding 64...
  • Page 44 Upgrading the Message Memory seconds of memory to a unit that has the factory-installed 64 seconds of memory), put the two memory chips in U24 and U25 chip sockets. The following table shows the locations of the memory chips for each upgrade of 64 seconds of memory. Memory Upgrade Total Chips...

  • Page 45: Layout Of Circuit Board

    Upgrading the Message Memory Figure 4-5. Layout of Circuit Board...

  • Page 46: Memory Chip And Socket

    Upgrading the Message Memory Figure 4-6. Memory Chip and Socket Using the following table, configure the voice jumpers (JP1 and JP2) to the settings specified for the total message memory of the unit. Figure 4-7 shows the location and settings of the jumpers. JP2 Setting Total Message JP1 Setting...

  • Page 47: Location Of Jumpers

    Upgrading the Message Memory NOTE: The voice jumpers for the initial 64 seconds of factory-installed message memory are located in the following positions: JP1: 1-2 JP2: 5-6 Figure 4-7. Location of Jumpers Insert the circuit board into the slot of the unit. Be sure that you mount the circuit board in the slot when you insert it into the unit (Figure 4-8).

  • Page 48: Mounting Slots For The Circuit Board

    Upgrading the Message Memory board, the connector may come loose. If this occurs, reconnect it with the cable coming out towards the front of the unit. Figure 4-8. Mounting Slots for the Circuit Board Insert the front panel on the unit. Insert the screws on the front panel.

  • Page 49: Troubleshooting

    Troubleshooting Overview This chapter provides the following information: the procedures to troubleshoot the AT&T Digital Announcer the meaning of the various states of the LEDs...

  • Page 50: Troubleshooting Procedures

    Troubleshooting Troubleshooting Procedures The following table describes the various problems you may encounter with the Digital Announcer and their resolutions. Resolution Problem FIRST: Insure that the unit is “In MERLIN, MERLIN II, Service” (with LEDs properly or MERLIN LEGEND illuminated) and properly connected.
  • Page 51 Troubleshooting The unit does not Check if the transformer is plugged answer; all LEDs are into a working AC outlet and the power cord is connected to the connector on the rear panel. If the outlet is not working or the cord is not connected, correct and re-test.
  • Page 52 Troubleshooting The unit does not Insure that the line cord is properly connected to the unit and the answer properly or at modular jack as appropriate for this all; LEDs are on installation. If not, correct and re-test. If it is, proceed to the next step.
  • Page 53 Troubleshooting The unit gives “busy” Check the CMS/T&R switch on the signal in tip/ring (T&R) rear panel. If it is set to “CMS,” set it mode to T&R, press the Reset switch, and re-test. If this fails to correct the problem, contact the appropriate AT&T Helpline provided in the front of this manual.

  • Page 54: Led Status Table

    Troubleshooting LED Status Table The following table describes the various states of the LEDs. Status of LED Meaning Message LED The message is selected, but no blinks slowly announcement is stored. Message LED on The message is selected, there is an announcement stored, and the announcement is ready to play to callers.
  • Page 55 Troubleshooting The battery is recharging. Battery LED blinks slowly, more than 16 times without interruption The battery is charged. Battery LED remains on The unit is running on AC power. Power LED remains on The unit is running on its internal Power LED off;...

  • Page 56: Appendix A: Planning Form

    Appendix A: Planning Form Overview This appendix provides the Planning Form that the AT&T- authorized technician must complete before installing the AT&T Digital Announcer. Planning Form Complete the Planning Form on the next page before installing the Digital Announcer.
  • Page 57 Planning Form for the AT&T Digtial Announcer To be completed by the AT&T Technician Please answer the following questions: Does the customer want the Digital Announcer to answer calls during a power failure? NOTE: Choosing “Yes” causes the announcements to be “erased”...
  • Page 58 Appendix A: Planning Form How many announcements does the customer want this unit to provide? NOTE: If the answer to this question is “1,” enter the total message memory in question 5 (that is, 64, 128, 192, or 256 sec), and enter “0” for message 2 in question 6.

  • Page 59: Appendix B: Administering The At&T Digital Announcer On Definity, System 75, And System

    This appendix describes how to administer the AT&T Digital Announcer on a DEFINITY, System 75, or System 25. Administering the Digital Announcer To use the AT&T Digital Announcer on a DEFINITY, System 75, or System 25, you must administer it as an analog announcement.

  • Page 60: Overview

    Appendix C: Technical Specifications Overview This appendix provides the technical specifications for the Digital Announcer. Specifications Power Requirements 120 Volts (nominal) AC Line Voltage: 103.5 Volts (minimum) 126.5 Volts (maximum) 60 Hz Frequency:...

  • Page 61: Physical Requirements

    Appendix C: Technical Specifications Power Consumption: 7 to 9 Watts (dependant on memory size) Total Heat Dissipation: 35 BTU/hr Physical Requirements Size: 5.5” x 10.9” x 1.6”; desktop or wall- mount configuration 2 lbs. Weight: Environmental Requirements Temperature: 0 to 40 C (operating) 32 to 104 -25 to 50...

  • Page 62: Audio Input Jack

    Appendix C: Technical Specifications Message Battery ON Power Failure Answer ON Memory (Power Failure Answer OFF) 180 minutes 30 minutes seconds 15 minutes 90 minutes seconds 60 minutes 10 minutes seconds 7.5 minutes 45 minutes seconds Audio Input Jack 100K Ohms, single ended Input Impedance: Connector: 3.5 mm miniature, monoral phone plug...
  • Page 63 Index power failure answer option, setting, 3-7 announcements, changing the lengths, 3-8 listening to, 3-5 recording, 3-2 selecting, 3-6 ring count delay, setting, 3-11 installation, information required, 2-4 materials required, 2-4 preparation, 2-1 upgrade, procedures, 2-7 message memory, 4-1 selecting a site, 2-6 tools required, 4-2 message memory, changing the allocation, 3-8...

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