Recording Symptoms
What should I do if I feel a symptom?
First, press the button on your patch. Then
enter your symptoms in the myZio app or in
myzio.com. You may also fill out a page of
the Button Press Log in this manual. Please
choose only one option for recording your
symptoms.
What if I forget to press the button when I feel
a symptom?
The patch will still record your heartbeat and
the gateway will send any information that is
important for your doctor to know.
What if I press the button but forget to write
down the symptom?
Recording your symptoms and activity gives
your physician additional information about
what may have caused the symptom. While
this is useful, it is most important to press
the button.
What if I press the patch button while the
gateway is not within 10 feet and in line of
sight of the patch?
The patch will store the data until the gateway is
in range, then the data will be sent.
What happens if I press the patch button while
the gateway doesn't have cell signal?
The gateway will store the data until it has
cell signal, then the data will be sent.
12
The Patch
What should I do if the patch peels or lifts at
the edges?
Press evenly on the wings of the patch for
3 to 5 minutes to re-stick.
What should I do if the patch falls off?
Call Customer Service at 1.888.693.2401.
I think I see blood under my patch. What
should I do?
Call Customer Service at 1.888.693.2401.
It is probably due to a small shaving cut
when the patch was applied to your chest.
Is it normal for the Zio® AT patch wings to
become cloudy?
Yes. The patch may move slightly from its
original position. A blue gel may be seen
under the wings of the patch.
Is it normal for the patch to move slightly
from its original position?
Yes. The patch may move slightly from its
original position. A blue gel may be seen
under the wings of the patch.
13
Need help?
Do you have a question about the Zio and is the answer not in the manual?