1. Manuals
  2. Brands
  3. Multi-Tech Manuals
  4. Recording Equipment
  5. MultiModemISI ISI3334/4
  6. Quick reference manual

Multi-Tech MultiModemISI ISI3334/4 Quick Reference Manual

Intelligent serial interface card with integrated data / fax modems
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Models ISI3334/4
ISI3334/8
Intelligent Serial Interface
Card with Integrated
Data/Fax Modems
Quick Reference Guide

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the MultiModemISI ISI3334/4 and is the answer not in the manual?

Questions and answers

Summary of Contents for Multi-Tech MultiModemISI ISI3334/4

  • Page 1 Models ISI3334/4 ISI3334/8 Intelligent Serial Interface Card with Integrated Data/Fax Modems Quick Reference Guide...
  • Page 2 Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

  • Page 3: Table Of Contents

    3.3.1 Recording MultiModemISI Information ......41 3.3.2 Service ................42 The Multi-Tech BBS ..............43 3.4.1 Logging on to the Multi-Tech BBS ........43 3.4.2 To Download a file ............43 3.4.3 Upgrading the MultiModemISI ........45 3.4.4 Using FlashPro to Upgrade Firmware ......45 About CompuServe/Internet ............

  • Page 5: Chapter 1 - Introduction And Description

    Chapter 1 - Introduction and Description...

  • Page 6: Introduction

    ISI3334/4 Hardware/Driver Installation Manual Introduction Welcome to the world of data communications. You have acquired one of the finest Intelligent Serial Interface cards available today, the MultiModemISI. The MultiModemISI integrates ISI mutiport and Enhanced V.34 modem technology on a single board. It is a "full sized"...

  • Page 7: Fax Features

    Chapter 1 - Introduction and Description Your MultiModemISI also features Remote Configuration which permits you to assist users at remote sites, saving you the time and trouble of site visits and preventing misinterpretation of configuration instructions. Fax Features Your MultiModemISI meets the CCITT V.17 standard for sending and receiving faxes.

  • Page 8: How To Use This Manual

    ISI3334/4 Hardware/Driver Installation Manual Network managers have the option of starting with the base four modem configuration (model #ISI334/4), and then adding four more modems at a later date without having to use another PC expansion slot. This is accomplished by pairing one MultiModemISI with an auxiliary module (model #ISI3334/EC) interfacing both with on-board connectors.
  • Page 9 Chapter 3 provides instructions for getting the MultiModemISI serviced at the factory and warranty information. Instructions are given for downloading firmware upgrades via FlashROM, accessing Multi-Tech's Bulletin Board Service ( BBS ) and receiving technical support via CompuServe and Internet forums. Appendices...
  • Page 10 ISI3334/4 Hardware/Driver Installation Manual...

  • Page 11: Chapter 2 - At Commands & S-Registers

    Chapter 2 - AT Commands & S-Registers...

  • Page 12: At Commands

    ISI3334/4 Hardware/Driver Installation Manual AT Commands AT commands are the means by which you, and your communications software, are able to communicate with and configure your modem. They enable you to establish, read, and modify parameters in addition to dialing. The following provides a summary and brief explanation of the AT commands recognized by the MultiModemISI.
  • Page 13 Chapter 2 - AT Commands, S-Registers and Result Codes COMMAND: $A n VALUES: n = 0 or 1 DEFAULT: DESCRIPTION: $A0 discards data during auto-reliable time period. $A1 buffers data during auto-reliable time period. COMMAND: #A n VALUES: n = 0 thru 3 DEFAULT: DESCRIPTION: #A0 selects initial handshake at 33,600 to...
  • Page 14 ISI3334/4 Hardware/Driver Installation Manual COMMAND: &BS n VALUES: n = 0 or 1 DEFAULT: &BS1 DESCRIPTION: &BS0 selects maximum transmit block size of 64 characters. &BS1 selects maximum transmit block size of 256 characters (MNP mode)/128 characters (LAP-M mode). COMMAND: $BA n VALUES: n = 0 or 1...
  • Page 15 Chapter 2 - AT Commands, S-Registers and Result Codes COMMAND: VALUES: s = phone # DEFAULT: DESCRIPTION: Dial a telephone number “s” , where s may include up to 60 digits or T, P, R, comma and ; characters. COMMAND: D s N d VALUES: s = phone # and d = 0 thru 9...
  • Page 16 ISI3334/4 Hardware/Driver Installation Manual COMMAND: %DP n VALUES: n = 0 or 1 DEFAULT: %DP0 DESCRIPTION: %DP0 selects not to read Line Probe Information from DSP during handshaking. %DP1 selects read Line Probe Information from DSP during handshaking. COMMAND: VALUES: n = 0 or 1 DEFAULT: DESCRIPTION:...
  • Page 17 Chapter 2 - AT Commands, S-Registers and Result Codes &E11 selects Normal Mode flow control on. &E12 selects Pacing off. &E13 selects Pacing on. &E14 selects data compression disabled. &E15 selects data compression enabled. COMMAND: %E n VALUES: n=0 thru 5 DEFAULT: DESCRIPTION: %E0 = Modem Won’t Escape.
  • Page 18 ISI3334/4 Hardware/Driver Installation Manual COMMAND: $F n VALUES: n = 0 or 1 DEFAULT: DESCRIPTION: $F0 selects do not fall back to normal connect if CR received. $F1 selects fall back to normal connect if CR received. COMMAND: $FC n VALUES: n = 0 or 1 DEFAULT:...
  • Page 19 Chapter 2 - AT Commands, S-Registers and Result Codes COMMAND: VALUES: n = 0,1, 2, 3 or 5 DEFAULT: Read Only Command DESCRIPTION: I0 requests modem ID #. I1 requests firmware revision #. I2 for Model of modem. I3 MTS internal use. I5 outputs DSP version.
  • Page 20 ISI3334/4 Hardware/Driver Installation Manual COMMAND: #L n VALUES: n = 0 thru 3 DEFAULT: DESCRIPTION: #L0 selects modems to negotiate V.42 Mode. #L1 selects MNP on and LAP-M off. #L2 selects LAP-M on and MNP off. #L3 selects no detection phase, go directly to LAP-M.
  • Page 21 Q0 means Result Codes sent. Q1 means Result Codes will be suppressed (quiet). Q2 means Dumb Answer Mode. COMMAND: &Q n VALUES: n = 0 or 1 DEFAULT: &Q0 DESCRIPTION: &Q0 selects Multi-Tech command set. &Q1 selects AT command set.
  • Page 22 ISI3334/4 Hardware/Driver Installation Manual COMMAND: VALUES: n = 0 or 1 DEFAULT: DESCRIPTION: R0 selects modem will not reverse modes. R1 selects modem will reverse modes. COMMAND: &R n VALUES: n = 0, 1 or 2 DEFAULT: &R1 DESCRIPTION: &R0 lets Clear to Send act normally. &R1 forces Clear to Send on in Command Mode.
  • Page 23 Chapter 2 - AT Commands, S-Registers and Result Codes COMMAND: $SBn VALUES: n = speed DEFAULT: $SB115200 bps DESCRIPTION : $SB300 selects 300 bps at serial port. $SB1200 selects 1200 bps at serial port. $SB2400 selects 2400 bps at serial port. $SB4800 selects 4800 bps at serial port.
  • Page 24 ISI3334/4 Hardware/Driver Installation Manual COMMAND: &Tn VALUES: n = 4 or 5 DEFAULT: &T5 DESCRIPTION: &T4 selects Enable Response to Request for Remote Digital Loopback. &T5 selects Disable Response to Request for Remote Digital Loopback. COMMAND: VALUES: n = 0 or 1 DEFAULT: DESCRIPTION: #T0 turns off Trellis Coded Modulation...
  • Page 25 Chapter 2 - AT Commands, S-Registers and Result Codes COMMAND: VALUES: n = 0 or 1 DEFAULT: DESCRIPTION : User can bypass V.32terbo handshaking process. #V0 selects V.32terbo enabled in originate/ answer modes. #V1 selects V.32terbo disabled in originate/ answer modes. COMMAND: VALUES: DEFAULT:...
  • Page 26 ISI3334/4 Hardware/Driver Installation Manual COMMAND: VALUES: n = 0 or 1 DEFAULT: DESCRIPTION : #X0 selects single XOFF character sent until XON level returns. #X1 selects multiple XOFF characters after buffer level is full. COMMAND: VALUES: n = 0 or 1 DEFAULT: DESCRIPTION : Y0 disables sending or responding to long...
  • Page 27 Chapter 2 - AT Commands, S-Registers and Result Codes COMMAND: VALUES: DEFAULT: DESCRIPTION : Causes modem to wait for ringback, then 5 seconds of silence before processing next part of command. COMMAND: +++AT<CR> VALUES: DEFAULT: DESCRIPTION : In-band Escape Sequence. Places modem in Command mode while still remaining On- Line.

  • Page 28: Remote Configuration

    ISI3334/4 Hardware/Driver Installation Manual Remote Configuration The Remote Configuration feature is a network management tool that allows you to configure modems remotely. This means you could configure modems anywhere in your network from one location without having to visit the sites or rely on remote users to follow your instructions.

  • Page 29: Password Commands

    Chapter 2 - AT Commands, S-Registers and Result Codes Table 2-1 (cont'd) Step Procedure 3. Enter your Set-up Password, and if the code is correct the modem responds with: You can now use any AT commands of the modem being remotely configured as if they were being entered locally.

  • Page 30: S-Registers

    ISI3334/4 Hardware/Driver Installation Manual S-Registers Certain Command Mode configurations are stored in memory registers called, S-Registers. The S command is used to assign a value to, and to read the current value of an S-Register. To assign a value to an S-Register, enter the letter S , followed by the S-Register number and an equals sign ( = ), and then a decimal response to the message “ENTER THE NEW VALUE IN DECIMAL FORMAT”.
  • Page 31 Chapter 2 - AT Commands, S-Registers and Result Codes Return Character Unit: ASCII Character Range: 0-127 Default: Description: Defines the character recognized as Carriage Return (RETURN) or “Enter”. Line Feed Character Unit: ASCII Character Range: 0-127 Default: Description: Defines the character recognized as LINE FEED.
  • Page 32 ISI3334/4 Hardware/Driver Installation Manual Time for Carrier (Abort Timer) Unit: 1 second Range: 1-255, 1-55* Default: 45, 55* Description: Defines the Abort Timer (lack of carrier) delay time. Pause Time for Comma Unit: 1 second Range: 0-255, 4-255**, 4-7*** Default: 2, 4**, 4*** Description: Sets the length of the pause caused by a...
  • Page 33 Chapter 2 - AT Commands, S-Registers and Result Codes Tone Dialing: Tone Spacing and Duration Unit: 1 mSec. Range: 1-255, 80-255*, 80-255*** Default: 70, 80*, 80*** Description: Sets the time duration of spacing between tone in tone-dialing. Remote Configuration Escape Character Unit: ASCII Character Range:...
  • Page 34 ISI3334/4 Hardware/Driver Installation Manual DTR Dropout Time Unit: 100 mSec. Range: 0, 1 through 255 Default: Description: Defines DTR dropout time. 0 default equals 50ms. Inactivity Timer Unit: 1 minute Range: 0-255 Default: Description: Inactivity timer used to disconnect the modem.
  • Page 35 Chapter 2 - AT Commands, S-Registers and Result Codes Time Between DTR Active and Modem On-Hook Unit: 1 Second Range: 0-255 seconds Default: Description: Sets the time between DTR being active and the modem going on-hook (not busy). Program V.34 Connect Speeds Unit: Range: 33, 31, 28, 26, 21, 19, 16, 14, 12, 9 and 4...

  • Page 36: Result Codes

    “Result Codes” , that can aid you in Command mode operation. These Result Codes are displayed on your video monitor. AT&Q0 selects Multi-Tech responses with Reliable/LAP-M/ Compressed modifiers. The terse result code for CONNECT 2400 is 9. AT&Q1 selects Standard AT command set responses. The terse result code for CONNECT 2400 is 10 .
  • Page 37 Chapter 2 - AT Commands, S-Registers and Result Codes Table 2-3 &Q1 "Standard AT" Result Codes TERSE VERBOSE CONNECT RING NO CARRIER ERROR CONNECT 1200 NO DIAL TONE BUSY NO ANSWER CONNECT 2400 CONNECT 4800 CONNECT 9600 CONNECT 14400 CONNECT 19200 CONNECT 21600 CONNECT 24000 CONNECT 26400...

  • Page 38: At Commands And S-Register Summary

    ISI3334/4 Hardware/Driver Installation Manual 2.4.1 AT Commands and S-Register Summary The multiple modems on the MultiModemISI card have a default configuration to connect with another 33,600 bps modem that support error correction, data compression and flow control. If the remote modem is not compatible, the MultiModemISI can match protocols, provided the protocols are industry standard (i.e., ITU-T, AT&T or Bell) and not proprietary.

  • Page 39: Chapter 3 - Service, Warranty And Tech Support

    Chapter 3 - Service, Warranty and Tech Support...

  • Page 40: Introduction

    Safety Warnings. Limited Warranty Multi-Tech Systems, Inc. ( “MTS” ) warrants that its products will be free from defects in material or workmanship for a period of two years from the date of purchase, or if proof of purchase is not provided, two years from date of shipment.

  • Page 41: On-Line Warranty Registration

    Tech Support Multi-Tech has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this unit(s), call 1- 800-972-2439. Please fill out the information (below), and have it available when you call.

  • Page 42: Service

    3.3.2 Service If your tech support specialist decides that service is required, your unit may be sent (freight prepaid) to our factory. Return shipping charges will be paid by Multi-Tech Systems. Include the following with this product: • a description of the problem.

  • Page 43: The Multi-Tech Bbs

    Information available from the BBS includes new product information, product upgrade files, and problem-solving tips. The phone number for the Multi-Tech BBS is (800) 392-2432 (USA and Canada) or (612) 785-3702 (international and local). The BBS can be accessed by any asynchronous modem operating at 1200 bps to 33,600 bps at a setting of 8 bits, no parity, and 1 stop bit (8-N-1).
  • Page 44 ISI3334/4 Hardware/Driver Installation Manual 6. If you select Zmodem, the transfer will begin automatically. If you select another protocol, you may have to initiate the transfer yourself. (In most datacomm programs, the PAGE DOWN key initiates the download.) 7. When the download is complete, press ENTER to return to the File Menu.

  • Page 45: Upgrading The Multimodemisi

    The MultiModemISI has a Flash PROM which contains firmware code for the hardware and DSP code for the digital signal processor chips. At various times, Multi-Tech may add enhancements and/or fixes to the firmware. The flash technology used in the MultiModemISI lets you load these upgrades into the PROM or DSP chips through the modem's serial port.

  • Page 46: About Compuserve/Internet

    CompuServe's Modem Vendor Forum ( GOMODEMVEN ) under GO MULTITECH . Refer to your CompuServe documentation for special operating procedures. Multi-Tech is a commercial provider on the Internet, and we retrieve e-mail messages from the following mailboxes on a periodic basis: mtsmktg@multitech.com Marketing Dept.

  • Page 47: About The Multi-Tech Fax-Back Service

    Chapter 3 - Service, Warranty and Tech Support About the Multi-Tech Fax-Back Service Multi-Tech's fax-back system provides 24-hour access to sales, marketing, and technical literature. Dial 612-717-5888, follow the voice prompts, and request document number 10 for a catalog of available documents.
  • Page 48 ISI3334/4 Hardware/Driver Installation Manual...

  • Page 49: Appendixes

    Appendixes...

  • Page 50: Appendix A - Technical Specifications

    ISI3334/4 Hardware/Driver Installation Manual Appendix A - Technical Specifications Your MultiModemISI meets the specifications listed below: Tradename MultiModemISI Model Numbers ISI3334/4--multiport four modem card ISI3334EC--four modem auxiliary module ISI3334/8--multiport eight modem card Data Rate (modem) 33,600, 31,200, 28,800, 26,400, 24,000, 21,600, 19,200, 16,800, 14,400, 12,000, 9600, 7200, 4800, 2400, 1200, 0-300 bps Data Rates (fax)
  • Page 51 Appendix A - Technical Specifications Intelligent Features Fully “AT command” compatible, microprocessor controlled remote configuration, EIA extended Automode, adaptive line probing, automatic symbol rate and carrier frequency during start-up, retrain and rate renegotiation, autodial, redial, repeat dial, dial linking, pulse or tone dial, dial pauses, call status display, auto-parity and data rate selection, keyboard-controlled modem options, nonvolatile memory and on-...
  • Page 52 ISI3334/4 Hardware/Driver Installation Manual Carrier Frequencies 1800 Hz V.32/V.32 bis /V.32 terbo /V.34/ Enhanced V.34--33.6K/31.2K/28.8K/26.4K/ 24K/21.6K/19.2K/16.8K/14.4K/12K/9.6K/ 7.2K/4.8K Carrier Frequencies Transmit Originate: 1200 Hz 2400 & 1200 bps Transmit Answer: 2400 Hz (V.22bis/V.22 or Receive Originate: 2400 Hz Bell 212A Standard) Receive Answer: 1200 Hz Carrier Frequencies, 1270 Hz Mark, 1070 Hz Space for...
  • Page 53 Appendix A - Technical Specifications Connectors RJ11C interface per PSTN connection (eight RJ11Cs per board) and 40-pin and 26-pin connections for attaching auxiliary module Diagnostics Utility program that emulates a terminal to test the connection from PC keyboard to ISI board to modem to ISI board to PC display Operating 0°...

  • Page 54: Appendix B - Isi Testing Utilities

    ISI3334/4 Hardware/Driver Installation Manual Appendix B - ISI Testing Utilities This disk contains two files that are to be used in conjunction with ISI boards. These files are described in two sections: 1) Operation with factory default settings, and 2) Operation with other than the factory default settings.
  • Page 55 Appendix B - ISI Testing Utilities The first step in this utility is to identify the port to be tested. In order for the test to function, the selected port must be connected to an activated modem. The valid entries for the ISI are 1 through 8. Once a port is selected, the following is displayed: This step allows selection of a baud rate for testing.
  • Page 56 ISI3334/4 Hardware/Driver Installation Manual Whenever the Base IO Address and/or the IRQ values have been changed, a parameter string must be added to the command line. The string takes the form of [-Axxxx], where xxxx represents the new Base IO Address value and [-Iy], where y represents the IRQ value selected.
  • Page 57 Appendix B - ISI Testing Utilities The first step in this utility is to identify the port to be tested. In order for the test to function, the selected port must be connected to a modem that is switched on. The valid entries for the ISI are 1 through 8.

  • Page 58: Appendix C - Tone Dial Frequencies

    ISI3334/4 Hardware/Driver Installation Manual Appendix C - Tone Dial Frequencies Digits 1209 1336 1477 1633 The tone-dialing method combines two frequencies for each of the twelve digits found on a Touch Tone dial pad. This method is referred to as Dual-Tone Multi-Frequency ( DTMF ) dialing. The four horizontal rows on a Touch-Tone keypad use the four low frequencies (697, 770, 852, 941 Hz), while the three vertical columns use the three high frequencies (1209, 1336, 1477 Hz).

  • Page 59: Appendix D - Regulatory Information

    Appendix D - Regulatory Information Appendix D - Regulatory Information Compliance with BABT Requirements Approved for connection to telecommunications system specified in the instructions for use subject to the conditions set out in them. Warning: Interconnection directly, or by way of other apparatus, of ports marked "SAFETY WARNING see instructions for use"...
  • Page 60 ISI3334/4 Hardware/Driver Installation Manual Except at the edge connector which plugs into the host's expansion slot, clearance distance (Xmm) and creepage distance (Ymm) as given in the table above, must be maintained between the communication card and any assemblies which use or generate hazardous voltage.
  • Page 61 Appendix D - Regulatory Information European Low Voltage Directive When correctly installed and maintained, the modem will present no hazard to the user. When correctly installed the modem will be connected to the PSTN or a PW and to a Data Terminal Equipment (DTE), whose modem connections comply with CCITT recommendation V28.
  • Page 62 ISI3334/4 Hardware/Driver Installation Manual The approval of this modem for connection to the British Telecom public switched telephone network is INVALIDATED if the apparatus is subject to any modification in any material way not authorized by BABT or if it is used with or connected to: internal software that has not been formally accepted BABT.
  • Page 63 Appendix D - Regulatory Information Compliance with BS6789: Section 3.1 and Part 2 a. The modem is not capable of allowing Auto Call using '999' or other PABX emergency numbers. b. Modes other than modes 1, 2, or 3 should not be used on the BT PSTN.
  • Page 64 ISI3334/4 Hardware/Driver Installation Manual Modem CE Mark EMC and Safety Compliance The CE mark is affixed to the enclosed Multi-Tech product to confirm compliance with the following European Community Directives: Council Directive 89/336/EEC of 3 May 1989 on the approximation of laws of Member States relating to electromagnetic compatibility;...
  • Page 65 Appendix D - Regulatory Information Class A Manual Declaration NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, persuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 66: Index

    ISI3334/4 Hardware/Driver Installation Manual Index Symbols 10/11 bit mode selection ..............16 Abort Timer ....................32 About CompuServe ................46 AGC Dynamic Range ................ 52 AT command set ................21 AT&T "call card" tones ............... 13 AT&T's "call card" tones ..............
  • Page 67 Index CompuServe/Internet ................ 46 Connectors ..................53 Continuous redial ................12 Creepages and clearances ..............59 CTS flow control ................16 CTS follows RTS ................22 Data Compression ................50 Data compression enabled/disabled ..........17 Data Format ..................50 Data Rates ..................
  • Page 68 ................... 50 Model Numbers ................. 50 Modem baud selection ............... 20 Modem CE Mark EMC and Safety Compliance ......... 64 Modem Features ................. 6 Modem ID ..................19 Modulation ..................51 Multi-Tech command set ..............21 Multi-Tech responses ................. 36...
  • Page 69 Index "Multi-Tech" Result Codes ..............36 Negotiate V.42 Mode ................. 20 Noise Information ................19 Number of Rings Until Modem Answers ..........35 ....................30 Off Hook control ................. 18 Operating Temperature ..............53 Operation with Factory Default Settings ..........54 Operation with Other than Factory Default Settings ......
  • Page 70 ISI3334/4 Hardware/Driver Installation Manual Result Codes Terse/Verbose selection ........24, 25 Return Character ................31 ....................31 Return to Command Mode after dialing ..........26 Ringer Equivalence Number .............. 61 Rings Which Have Occurred ....................30 Serial port commands ................ 23 Set-up Password ................
  • Page 71 Index Wait for ringback ................27 Wait Time for Dial Tone ..............31 ....................31 Warranty .................... 40 Windows 95 Autodetect (I9) ............... 19 Windows 95 Query ................19 Xon/Xoff flow control ................. 16...

This manual is also suitable for:

Multimodemisi seriesMultimodemisi isi3334/8

Table of Contents