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Troubleshooting before calling for service
If abnormality is occurred, confirm the following items in advance before requesting to the customer care center.
S
y
m
p
o t
m
Air Purifier will not
start.
Turning off presetting
cannot be performed.
Air Purifier function
is not working well.
Action of buttons is
not functioning well.
There is a weird
sound from the
product.
There is a "gulp"
sound from the
product.
38
C
o
n
r i f
m
t a
o i
Is the power plug unplugged?
●
Whether a power cut occur?
●
Whether the front panel open or not?
●
Turning off presetting cannot be performed.
Is the indoor contamination severe?
●
Are there many particles on the Pre-filter?
Is the using location too wide?
Are there any obstacles near the product?
●
Is the unit installed at a location where air flows freely?
Isn't there any foreign material like gloves in the
●
hand?
Are the humidifier filter and tray assembled correctly?
●
Are there scaling built on the humidifier filter and tray?
●
Are the humidifier filter case and cover correctly locked?
●
n
Plug the power properly.
●
Retrieve working when power cut finish.
●
When the front panel opened, operation cannot be
●
performed. Close it completely.
Perform the presetting once again by referring to the
instruction manual.
Ventilate the area to use the product.
●
Clean the Pre-filter.
Use the product that fits the room size.
●
(Avoid using it where it is ventilated well such as
●
entrance, window etc.)
Remove any obstacles.
●
Move and install at a different location.
Isn't there any foreign material like gloves in the
●
hand?
Assemble the humidifier filter hook and tray
●
assembly part by aligning them.
Clean the humidifier filter and tray with citric acid.
●
Firmly lock the humidifier filter case and cover.
●
This is the sound of the water being supplied from
●
the water tank to the tray. (This is not a problem.)
P
o r
c
e
d
u
e r
s
Air Purifier
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