Unitel Digium D6X Series User Manual

Unitel Digium D6X Series User Manual

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To place a call:

 Lift the handset and dial the number or press the speaker phone button to make a speaker
phone call
 Internal Call: Dial the extension number of the location you are calling.
 At any time during a call to change to speakerphone press the speakerphone
symbol at bottom of the home page (speaker phone button will light green when in use.)
When a call comes in this will appear on your screen 
giving you the options to: Answer, send directly to voicemail,
to automatically transfer the caller, or to ignore.

Hold:

 To place caller on hold, press the Hold
 To pick up the caller that is on hold press the Hold key again or press the green "Resume"
button (this will show on the screen above the first soft key).
 For putting a second call on hold press the hold key, the calls will show on your display and you
can use the navigation pad to arrow up or down to the caller you would like to pick back up
(there will be a white box around the active caller).
 NOTE: calls placed on hold are only able to be picked back up by you.

Park Orbit:

(putting a call on hold for another person)
 If a call comes in for a specific person, and that person is on another call or away from their
desk, the caller can be parked to an orbit number, and then picked up from any phone in the
building.
 To park a call: Press the Park button (this will be an option on your screen when on a call) it
will then display the orbit number that was assigned to that call being parked so you can
distinguish from others.
 To retrieve the call from ANY phone: simply dial the orbit number (701-70X)
Another way to pick up the parked call: select More... on your main screen then select
Parked Calls and it will show all calls parked (starting at 701) within the company. There can be
up to 20 calls parked within the system. Simply scroll to the call you wish to pick up and press
Answer.
***If the parked call is not answered after 2 minutes, it will ring back to the original destination.
Digium D6X Series Telephone User Guide
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Summary of Contents for Unitel Digium D6X Series

  • Page 1 Digium D6X Series Telephone User Guide To place a call:  Lift the handset and dial the number or press the speaker phone button to make a speaker phone call  Internal Call: Dial the extension number of the location you are calling.
  • Page 2 To Transfer a Call:  To transfer a call, press the transfer icon then dial the persons extension or external number.  You can also transfer by pressing the transfer button then select person from either your rapid dials (on the right of your display-D65 phones only) or from “contacts” by arrowing down and selecting the person/ext.
  • Page 3 Caller ID:  To view Call History, select Missed Calls (this will appear on the bottom left of your screen)  This will open a list that you can arrow down through  If you wish to call any of the numbers back press “Dial” or you can select “Details” to show time call was received and duration.
  • Page 4 Digium Voicemail User Guide Setting Up Your Mailbox for The First Time:  dial 400 to access voicemail and the default password followed by #. Contact the IT Help Desk if you do not know the default password.  Press 4 to change your password (passwords must be 4 digits in length) ...
  • Page 5 While Listening to Messages: (manually by dialing 400)  Press 2 for advanced options: 1 reply, 2 to call, 3 to hear envelope info (time and date).  Press 3 to change folders  Press 4 to listen to previous message ...

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