AT&T Internet Call Alert 438 User Manual
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AT&T Internet Call Alert 438 User Manual

AT&T Internet Call Alert 438 User Manual

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0438_CIB_1ATT_012304
1/23/2004
5:21 PM
Page II
DRAFT 1/23/04
USER'S MANUAL
Part 2
Internet Call Alert 438
Please also read
Part 1 — Important
Product Information
© 2004 Advanced American Telephones. All Rights Reserved.
AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.

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  • Page 1 5:21 PM Page II DRAFT 1/23/04 USER’S MANUAL Part 2 Internet Call Alert 438 Please also read Part 1 — Important Product Information © 2004 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.
  • Page 2 0438_CIB_1ATT_012304 1/23/2004 5:21 PM Page III In case of difficulty, visit our Service Center at www.telephones.att.com 1 800 222-3111. or call us at © 2004 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.

  • Page 3: Table Of Contents

    0438_CIB_1ATT_012304 1/23/2004 5:21 PM Page i CONTENTS PRODUCT OVERVIEW.... 1 GENERAL PRODUCT CARE..........21 BEFORE YOU BEGIN....2 Parts List..........2 TECHNICAL SPECIFICATIONS ..... 22 Call Waiting Off or Call Waiting Disable ..........2 IN CASE OF DIFFICULTY ... 23 About Caller Identification INDEX ..........

  • Page 4: Product Overview

    Page 1 PRODUCT OVERVIEW The Internet Call Alert 438 allows you to see who’s calling before you answer the phone if you subscribe to Caller ID with Call Waiting as a combined service with your phone service provider, even while you are on another call.

  • Page 5: Before You Begin

    0438_CIB_1ATT_012304 1/23/2004 5:21 PM Page 2 BEFORE YOU BEGIN Parts List Your box should include: This User’s Manual Unit Power adapter Line cord Call Waiting Off or Call Waiting Disable If your computer or Internet software is configured to have Call Waiting turned off, you should enable Call Waiting in order to use this Internet Call Alert unit.

  • Page 6: About Caller Identification (Caller Id)

    • You don’t subscribe to any Caller ID or Call Waiting services. Your Internet Call Alert 438 will work properly ONLY if you subscribe to Caller ID with Call Waiting as a combined service. This product will not work if you only subscribe to Caller ID or Call Waiting as individual services.

  • Page 7: About Home And Local Area Codes

    0438_CIB_1ATT_012304 1/23/2004 5:21 PM Page 4 About Home and Local Area Codes If you are connecting a telephone to this unit, always program your Home Area Code, and if you need them, up to four Local Area Codes (see “Set Home Area Code”...

  • Page 8: Installation

    0438_CIB_1ATT_012304 1/23/2004 5:21 PM Page 5 INSTALLATION ¥ NOTE: It is important to connect all devices to this Internet Call Alert unit using the correct jacks. If you do not connect the devices as described in these directions, the unit’s lights and Internet Call Waiting feature will not work properly and the connected devices may not work normally.
  • Page 9 0438_CIB_1ATT_012304 1/23/2004 5:21 PM Page 6 Internet Call Alert Jacks Installation (With Optional Telephone) Standard Electrical Modular Wall Jack Outlet Internet Call Alert Unit Modem/PC Telephone Installation With Answering System and Telephone Standard Electrical Modular Wall Jack Outlet Internet Call Alert Unit Modem/PC Telephone Answering System...

  • Page 10: Fax Port

    0438_CIB_1ATT_012304 1/23/2004 5:21 PM Page 7 Fax Port You can use the jack labeled FAX on the back of the unit as a convenient alternative to the wall jack. Simply connect the fax machine to the unit’s FAX jack. A call picked up at another extension may interrupt fax transmission.

  • Page 11: Feature Set Up

    0438_CIB_1ATT_012304 1/23/2004 5:21 PM Page 8 FEATURE SET UP ¥ NOTE: You should set the language when you install this unit. If you have connected a telephone to this unit, you also need to set the Home and Local Area Codes after installation.

  • Page 12: Set Home Area Code

    0438_CIB_1ATT_012304 1/23/2004 5:21 PM Page 9 Set Home Area Code You need to program your Home Area Code so a connected phone can properly recognize and dial calls. IF FOR CALLS WITHIN YOUR AREA CODE YOU DIAL ENTER IN STEP 2 7 digits Your own area code (phone number, no area code)

  • Page 13: Set Local Area Codes

    Steps 2 and 3. In addition to making a language selection, and setting Home and Local Area Codes, you can customize other features of the Internet Call Alert 438 now or later (see “Set Remaining Features” on page 11).

  • Page 14: Set Remaining Features

    0438_CIB_1ATT_012304 1/23/2004 5:21 PM Page 11 Set Remaining Features You can customize how the features of this product work. Press O. Press CALL LIST + or CALL LIST - to scroll through the options. When the option you want is displayed, press O again to set your selection and move on to the next feature.

  • Page 15: Feature Summary

    0438_CIB_1ATT_012304 1/23/2004 5:21 PM Page 12 Feature Summary Default settings indicated by *. FEATURE/OPTIONS: CHOICE: WHICH LANGUAGE? ENGLISH* Choose whether displays appear in English, ESPANOL Spanish, or French. FRANCAIS SET CONTRAST 1 2 3* 4 5 Adjust screen lighting to a comfortable level, from 1 (light) to 5 (dark).
  • Page 16 0438_CIB_1ATT_012304 1/23/2004 5:21 PM Page 13 Default settings indicated by *. FEATURE/OPTIONS: CHOICE: REPEATED CALLS Choose how repeat calls are stored and displayed. COMBINED Repeat information is stored with original information; time/date reflect most recent calls. REP is displayed with identical call information.

  • Page 17: Operation

    Page 14 OPERATION When any device connected to an Internet Call Alert 438 jack is on a call (voice, fax or Internet connection), no other devices connected to the unit will be able to use the telephone line. For example, you cannot initiate a voice call or send a fax while the line is connected to the Internet.

  • Page 18: Internet Call Waiting

    0438_CIB_1ATT_012304 1/23/2004 5:21 PM Page 15 Internet Call Waiting This feature allows you to pick up a call waiting call even while you are connected to the Internet. The length of time your modem will remain connected to the Internet is determined by your modem’s configuration and your specific Internet service.
  • Page 19 0438_CIB_1ATT_012304 1/23/2004 5:22 PM Page 16 Internet Call Waiting continued from page 15 The Internet connection will be maintained for a brief period of time, giving you enough time to tell the caller you will call them back. The MODEM/PC light will flash while the modem remains connected to the Internet.

  • Page 20: Review Call History

    0438_CIB_1ATT_012304 1/23/2004 5:22 PM Page 17 Review Call History The screen displays call information for about 30 seconds after it has been received. To review earlier call records, press CALL LIST -. To advance through call history from an earlier call, press CALL LIST +.

  • Page 21: Display Dial

    As you review calls in history, you can dial a displayed phone number. Lift the handset of the phone connected to your Internet Call Alert 438. The screen displays the last number in call history. Press D to call the displayed number —...

  • Page 22: Lights And What They Mean

    0438_CIB_1ATT_012304 1/23/2004 5:22 PM Page 19 Lights and What They Mean LIGHT: STATUS: MEANS: IN USE The line is in use at this or another extension. Flashing with ring You have an incoming call. MODEM/PC A device connected to the MODEM jack is in use.

  • Page 23: Display Messages

    0438_CIB_1ATT_012304 1/23/2004 5:22 PM Page 20 Display Messages SCREEN DISPLAY INCLUDES: WHEN: PRIVATE NAME The other party is blocking name information. The other party is blocking number information. PRIVATE CALLER The other party is blocking both name and number information. UNKNOWN NAME Your phone company is unable to receive the other party’s name information.

  • Page 24: General Product Care

    0438_CIB_1ATT_012304 1/23/2004 5:22 PM Page 21 GENERAL PRODUCT CARE To keep this product working and looking good, follow these guidelines: • Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose it to direct sunlight or moisture.

  • Page 25: Technical Specifications

    0438_CIB_1ATT_012304 1/23/2004 5:22 PM Page 22 TECHNICAL SPECIFICATIONS TECHNICAL SPECIFICATIONS 0.0B Power Adapter Input: AC 120V 60Hz 6.5W Output: 9VDC 150mA Dimensions Length: 5.9 inches Width: 3.29 inches Height: 1.81 inches Weight 0.42 pounds...

  • Page 26: In Case Of Difficulty

    0438_CIB_1ATT_012304 1/23/2004 5:22 PM Page 23 IN CASE OF DIFFICULTY If you have difficulty operating this phone, try the suggestions below. www.telephones.att.com For Customer Service, visit our website at 1 800 222–3111 or call . Have the serial number, found on the underside of the unit, available when contacting Customer Service.
  • Page 27 0438_CIB_1ATT_012304 1/23/2004 5:22 PM Page 24 OPERATION PROBLEM SOLUTION The modem connection Phones not connected to this unit can pick up is lost when you pick a call waiting call, but will most likely interrupt up an incoming call the modem connection. To maintain the waiting call at another modem connection briefly use the phone extension.
  • Page 28 0438_CIB_1ATT_012304 1/23/2004 5:22 PM Page 25 OPERATION PROBLEM SOLUTION Screen displays ERR The unit has received incomplete or or LINE ERROR. corrupted caller identification information from the telephone company. The unit will display as much information as possible. PROBLEM SOLUTION You hear a loud click at This is normal operation for the unit.
  • Page 29 0438_CIB_1ATT_012304 1/23/2004 5:22 PM Page 26 OPERATION PROBLEM SOLUTION The MODEM/PC light You may have connected a phone or other is on, but the modem device to the MODEM jack on the is not connected to unit. Check that the devices are connected the Internet.

  • Page 30: Index

    0438_CIB_1ATT_012304 1/23/2004 5:22 PM Page 27 INDEX call history 3, 13, 17, 18 HAC- 9 CALL HISTORY 13 Home Area Code 4, 8, 9 CALL LIST ORDER 12 HOME AREA CODE? 12 CALL LOG EMPTY 17 call record 17 Call Waiting 2, 3, 5, 13, 14 IN USE light 19 Call Waiting Alerter 15, 25 Internet 2, 14, 26...
  • Page 31 0438_CIB_1ATT_012304 1/23/2004 5:22 PM Page 28 INDEX phone connected to this unit Time and date 13, 14, 23 cannot access the telephone line 23 PPP 20 UNKNOWN CALLER 20 PRIVATE CALLER 20 UNKNOWN NAME 20 PRIVATE NAME 20 UUU 20 REMOVE ALL? 17 VMW LIGHT 13 REPEATED CALLS 13...

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