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Table of Contents
Summary of Contents for 3Com SUPERSTACK II 3C16020
- Page 1 II UPS UPER TACK ANAGEMENT ODULE ® UIDE (3C16020 AND 3C16021)
- Page 2 Santa Clara, California 95052-8145 © 3Com Ireland 1996. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without permission from 3Com Ireland.
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Page 3: Table Of Contents
ONTENTS BOUT THIS UIDE Introduction vii Conventions NTRODUCTION Networking Terminology NSTALLATION The SuperStack II UPS Management Module 2-1 Before You Start Installing the Management Module ONFIGURING THE ANAGEMENT ODULE Before You Start 3-1 Local Configuration Using the Configuration Screens Changing the Configuration Fields IP address (IP) Netmask (NM) Gateway (GW) - Page 4 Physical Properties Serial Port Pin Out ROUBLESHOOTING ECHNICAL UPPORT On-line Technical Services C-1 3Com Bulletin Board Service World Wide Web Site ThreeComForum on CompuServe 3ComFacts Automated Fax Service Support from Your Network Supplier Support from 3Com Returning Products for Repair...
- Page 5 LECTRO AGNETIC OMPATABILITY TATEMENTS Federal Communications Commission Radio and Television Interference Statement for Class B Devices CSA STATEMENT VCCI STATEMENT IMITED ARRANTY...
- Page 7 BOUT UIDE Introduction This guide describes how to install and use the SuperStack ° II UPS Management Module. Each procedure is outlined in a series of steps. These procedures are written primarily for network supervisors who are responsible for installing and configuring the Management Module. You should also be familiar with PC hardware and software and have a basic understanding of your network.
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Page 8: About This Guide
BOUT UIDE The text conventions that are used in this guide are: Convention Description “Enter” vs. “Type” When the word “enter” is used in this guide, it means to type something, then press the Return or Enter key. Do not press the Return or Enter key when an instruction simply says “type.”... -
Page 9: Introduction
NTRODUCTION In the modern business environment, communication and sharing information is crucial. With computer networks becoming larger and more complex, a constant power supply is vital to the operation of our organization. Your computer system relies on the battery backup of an Uninterruptible Power System (UPS) to maintain network integrity when the main power source fails. - Page 10 1: I HAPTER NTRODUCTION Simple Network Management Protocol (SNMP) is a protocol that controls how a management station gains information from a device. SNMP is composed of three areas: A set of rules that define how a management station can communicate with a device.
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Page 11: Installation
NSTALLATION This chapter describes the SuperStack II UPS Management Module and how to install the module in the SuperStack II UPS. The SuperStack II UPS Management Module The Management Module is a single box that connects to the SuperStack II UPS directly through the management power connector. - Page 12 2: I HAPTER NSTALLATION werden dürfen. Schließen Sie keine Telefonanschlüsse an diese Buchsen an. Figure 2-1 Ethernet Model Connections Figure 2-2 Token-Ring Model Connections DUA1602-0AAA01...
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Page 13: Before You Start
Before You Start Before You Start You must have a SuperStack II UPS installed and operating to use the Management Module, in addition to one of the following cables: Twisted-pair cable for an Ethernet network The patch cable (STP or UTP) for your Token Ring network type Installing the Management Module To install the Management Module, you need access to the management power connector on the UPS and the cables that are... - Page 14 2: I HAPTER NSTALLATION Figure 2-4 Sliding the Module into the UPS 3 Connect the male end of the management power cable (provided with the module) into the management power connector on the back panel of the UPS. Connect the other end of the cable to the management power connector on the Management Module labeled “UPS.”...
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Page 15: Configuring The Management Module
ONFIGURING ANAGEMENT ODULE You must configure the SuperStack II UPS Management Module before you can use it. The Management Module has a configuration program that you can access by connecting the module to a terminal or a computer with a terminal emulation program. -
Page 16: Using The Configuration Screens
3: C HAPTER ONFIGURING ANAGEMENT ODULE 2 Plug the other end of the serial cable into the serial port on the back of the terminal. 3 Press [Return]. The Main Configuration screen for the module type appears (“Figure 3-1 Main Configuration Screen for Ethernet” “Figure 3-2 Main Configuration Screen for Token Ring”). -
Page 17: Changing The Configuration Fields
Changing the Configuration Fields Figure 3-1 Main Configuration Screen for Ethernet Figure 3-2 Main Configuration Screen for Token Ring Changing the Configuration Fields The first fields you must configure are IP address, Netmask and Default Gateway, and for Token Ring, Ring Speed. In addition, configure the Token Ring Network Speed for the Token-Ring model. -
Page 18: Ip Address (Ip)
3: C HAPTER ONFIGURING ANAGEMENT ODULE IP address, type: IP a.b.c.d where a, b, c, and d are numbers between 0 and 255. The new values do not appear until you press [Enter] on a blank command line to redisplay the screen. If you enter a command without a new value, the existing value for that option appears. -
Page 19: Gateway (Gw)
Changing the Configuration Fields If you do not know the Netmask value to use, contact your network administrator. Press [Enter] to save the new setting and return to the configuration screen. Gateway (GW) To change the default gateway, type GW followed by a space and the default gateway. -
Page 20: Bootp Retries (Br)
3: C HAPTER ONFIGURING ANAGEMENT ODULE BOOTP retries (BR) Type BR followed by a space and the number of times the Management Module should request BOOTP configuration. You can specify any positive number up to 255 (the default is 30). If you set this field to 0, no BOOTP requests are made. -
Page 21: Ups Unit Id (Id)
Changing the Configuration Fields The high-sets level restricts sets and commands to those hosts that appear in the host table; any SNMP manager with the correct get-community name may request data. The high level is the most secure. Only those hosts who appear in the host table and users with the correct community name can receive data or send commands. -
Page 22: Set-Community Name (Cs)
3: C HAPTER ONFIGURING ANAGEMENT ODULE Set-community name (CS) Type CS followed by a space and the community name to change the community name the SNMP manager uses when performing set or get operations. Type up to 16 alphanumeric characters to specify the set-community name. -
Page 23: Syscontact (Sc)
Changing the Configuration Fields sysContact (SC) Type SC followed by a space and the “system contact name“ to change this field. You must use quotes to enclose the system contact name. Type up to 63 alphanumeric characters to identify someone to contact with questions about this device. -
Page 24: Host Table Setup Screen
3: C 3-10 HAPTER ONFIGURING ANAGEMENT ODULE Host Table Setup Screen The Host Table Setup screen allows you to add hosts permanently to the Management Module’s Host Table. The host table automatically adds hosts as nonpermanent entries when host communication is established with the Management Module. This command must be used if you want to receive traps. -
Page 25: Ip Address (Hi)
Host Table Setup Screen 3-11 IP Address (HI) Type HI and the host number followed by a space and the IP address of the host entry that you want to modify. Use the format a.b.c.d, where a, b, c, and d are numbers between 0 and 255. -
Page 26: Trap Type (Tt)
3: C 3-12 HAPTER ONFIGURING ANAGEMENT ODULE None), hosts do not receive any traps Critical), hosts receive only severe traps Major), hosts receive severe and serious traps (All), to receive all traps Press [Return] to save the new setting and return to the host access list. -
Page 27: Connecting To The Network
ONNECTING ETWORK Be sure you have the appropriate cables and connectors as described in “Before You Start” on page 2-3. Ethernet Model To connect an Ethernet Management Module to the network: 1 Plug one end of a twisted-pair cable into the RJ-45 port on the Management Module. -
Page 28: Exiting The Configuration Program
4: C HAPTER ONNECTING ETWORK Exiting the Configuration Program To save your configuration, type SA and press [Return]. This command saves the changes entered in the Main Configuration screen and restarts the Management Module. Your SuperStack II UPS Management Module is now configured. Disconnect the terminal from your Management Module. -
Page 29: Technical Specifications
ECHNICAL PECIFICATIONS Standards The SuperStack II UPS Management Module has been designed to comply with the following standards: Safety UL 1950 CSA C22.2-950 EN 60950 EN 55022 Class B FCC Part 15 Class B CSA C108-8 Class B EN 50082-2 Environmental EN 60068 Physical Properties... -
Page 30: Serial Port Pin Out
A: T PPENDIX ECHNICAL PECIFICATIONS Serial Port Pin Out Figure A-1 Serial Port Numbering Only three links should be made. Other pin definitions are for information only, and are not supported. Figure A-2 Serial Port Cabling (Module to PC/Terminal) DUA1602-0AAA01... -
Page 31: Roubleshooting
ROUBLESHOOTING Use the following troubleshooting chart to help you solve any problems that may occur with the SuperStack II UPS Management Module. Table B-1 Troubleshooting Chart Problem Possible Cause Corrective Action Management Wrong community To verify that the community name is Module does not name being used. - Page 32 B: T PPENDIX ROUBLESHOOTING The Token Ring Incorrect ring speed Verify the proper ring speed with the stops functioning configured in the network administrator, and configure the when the Management Module. Management Module for that speed. Management Module powers up and starts connecting to the Token Ring.
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Page 33: Technical Support
3Com provides easy access to technical support information through a variety of services. This appendix describes these services. On-line Technical Services 3Com offers worldwide product support seven days a week, 24 hours a day, through the following on-line systems: 3Com Bulletin Board Service (3ComBBS) World Wide Web site ThreeComForum on CompuServe®... -
Page 34: World Wide Web Site
56 Kbps. To access 3ComBBS using ISDN, dial the following number: (408) 654-2703 World Wide Web Site Access the latest networking information on 3Com’s World Wide Web site by entering our URL into your internet browser: http://www.3Com.com/ This service features news and information about 3Com products, customer service and support, 3Com’s latest news releases, selected... -
Page 35: 3Comfacts Automated Fax Service
3ComFacts Automated Fax Service 3Com Corporation’s interactive fax service, 3ComFacts, provides data sheets, technical articles, diagrams, and troubleshooting instructions on 3Com products 24 hours a day, seven days a week. Call 3ComFacts using your touch-tone telephone. International access numbers are:... -
Page 36: Support From 3Com
If you are unable to receive support from your network supplier, technical support contracts are available from 3Com. In the U.S. and Canada, call (800) 876-3266 for customer service. If you are outside the U.S. and Canada, contact your local 3Com sales office to find your authorized service provider: Country... -
Page 37: Returning Products For Repair
*These numbers are toll-free Returning Products for Repair A product sent directly to 3Com for repair must first be assigned a Return Materials Authorization (RMA) number. A product sent to 3Com without an RMA number will be returned to the sender unopened, at the sender’s expense. - Page 38 C: T PPENDIX ECHNICAL UPPORT DUA1602-0AAA01...
- Page 39 LECTRO AGNETIC OMPATABILITY TATEMENTS Federal Communications Commission Radio and Television Interference Statement for Class B Devices This equipment has been tested and found to comply with the limits for Class B digital devices, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
- Page 40 VCCI STATEMENT...
- Page 41 Spare parts and spares kits 90 days If a product does not operate as warranted during the applicable warranty period, 3Com shall, at its expense, correct any such defect by repairing the defective product or part or, at its option, by delivering to Customer an equivalent product or part to replace the defective item.
- Page 42 CUSTOMER’S SOLE REMEDY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM’S OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.