Kenmore 796.4130 Series Use & Care Manual page 29

BEFORE CALLING FOR SERVICE (continued)
Problem
Staining
Washer will not turn
ON
Door will not unlock
when cycle is stopped
or paused
Wash cycle time is
longer than usual
Musty or mildewy
odor in washer
Wrinkling
Possible Cause
Bleach or softener dispensed too soon.
Bleach or softener was added directly to
the wash load in the drum.
Washer was not unloaded promptly.
Clothes were not properly sorted.
Power cord is not properly plugged in.
House fuse is blown, circuit breaker has
tripped, or power outage has occurred.
House fuse is blown, circuit breaker has
tripped, due to multiple appliances on
one outlet.
Interior temperature of washer is too
high.
Water level in washer is too high.
The washer automatically adjusts the
wash time for the amount of laundry,
water pressure, water heating time and
other operating conditions.
Incorrect or too much detergent has been
used.
Inside of drum was not cleaned properly. Run the CLEAN WASHER cycle regularly. Be sure to
Washer not unloaded promptly.
Washer overloaded.
Hot and cold water inlet hoses are
reversed.
Dispenser compartment is over lled causing bleach
or softener to dispense immediately.
Dispenser drawer closed too quickly causing bleach
or softener to dispense immediately.
Laundry chemicals must be loaded into the dispenser.
Always remove items from the washer as soon as
possible after the cycle is complete.
Always wash dark colors separately from light colors
and whites to prevent discoloration.
Never wash heavily soiled items with lightly soiled
items.
Make sure that the plug is plugged securely into a
grounded, 3-prong, 120-VAC, 60-Hz outlet.
Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload,
have it corrected by a quali ed electrician.
Reset circuit breaker or replace fuse. If more than
one appliance is connected to the outlet, call an
electrician to have an additional circuit installed.
The washer door has a safety feature to prevent
personal injury. For example, if the washer is paused
during the hot wash stage of a sanitize cycle, the
interior temperature of the drum will be very hot,
so the door will not unlock. This is normal. Allow the
washer to cool until the DOOR LOCK indicator turns
OFF on the display.
To drain the water, press POWER, then press the SPIN
SPEED button without selecting a cycle.
This is normal. The washer adjusts cycle time
automatically to provide optimal results for the
selected cycle. The time remaining shown in the
display is only an estimate. Actual time may vary.
Use only High-E ciency (HE) detergent in accordance
with the manufacturer's instructions.
wipe around and under the door seal frequently. See
Care and Cleaning of the Interior.
Clean around door seal/glass to prevent odor.
Always remove items from the washer as soon as the
cycle is complete.
When washing large loads, do not overstu the drum.
The washer can be fully loaded, but the drum should
not be tightly packed and the door should close
easily.
Hot water rinse can set wrinkles in garments. Check
the inlet hose connections.
29
TROUBLESHOOTING GUIDE
Solutions