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Datacom Mobilus 3.0 User Manual

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Summary of Contents for Datacom Mobilus 3.0

  • Page 3 Protect. Locate. React.
  • Page 5 This is your membership card carte Please keep your Mobilus membership card in a safe place. The card will help to identify yourself quickly in case your vehicle is stolen. You will also fi nd the phone number of our security central on the reverse. version 4...
  • Page 7 The original contract signed between the two parties remains the source of information to be used in case of legal action. Datacom disclaims all liability regarding any errors or inaccuracies that may be found in this manual.

  • Page 9: Table Of Contents

    Table of contents Introduction Guarantees Mobilus 3.0 digital system Anti-theft device Mobilus remote Standard model User tips Push-button model User tips Lost or stolen Mobilus remote Additional or replacement Mobilus remote Battery Changing the battery Telematics unit Web site Mobilus webpage...
  • Page 10 Mapview Mapview toolbar Coverage area Alarms Theft detected Towing detected Vehicle battery disconnected False alarms Remote starter Towing Vehicle maintenance table des Towing procedures matières Towing situation suite Vehicle storage Temporary storage After storage Power management Transfer Installing a remote starter Customer service...

  • Page 11: Introduction

    Guarantees Datacom guarantees your product against all defects, parts and labour for a period of one (1) year. This guarantee is renewable for two (2) one-year (1) periods (for a maximum of three (3) years), upon payment of annual surveillance fees starting from the original date of purchase from the supplier.

  • Page 12: Mobilus 3.0 Digital System

    Mobilus 3.0 digital system The Mobilus 3.0 digital system consists of components with specifi c functions, which include: • An ignition lock device with two (2) Mobilus remotes • A digital GSM/GPRS telematics unit • A personalized Web site access to locate your vehicle Anti-theft device Mobilus was designed to activate an alarm and prevent the vehicle from starting if a “Mobilus remote”...

  • Page 13: Mobilus Remote

    Mobilus remote Activating the push-button remote will transmit a signal to the Mobilus 3.0 digital system and allow vehicle ignition. User tips Press on the remote button before inserting the key to start the vehicle. Protection will be reactivated automatically after vehicle use or if the vehicle has not been started within a reasonable period (30 seconds).
  • Page 14 You may be liable if your vehicle is started or moved in the absence of the Mobilus remote (except in the case of actual theft) or if the battery is disconnected without having fi rst informed Datacom by telephone. page 4 - Mobilus 3.0 digital system...

  • Page 15: Lost Or Stolen Mobilus Remote

    In case you do not have access to your second Mobilus remote, you must contact a representative at the Mobilus Security Central as soon as possible, who will describe the relevant procedures. There is no method to circumvent the system without a certifi ed Datacom technician. Towing your vehicle may be required.
  • Page 16 Separate the two (2) halves of the remote using a screwdriver. Step 2 Gently extract the two (2) batteries and insert two (2) new batteries making sure that the positive (+) side of both batteries face up. page 6 - Mobilus 3.0 digital system version 4...
  • Page 17 Step 3 Close the two halves of the remote by applying pressure on both sides. Step 4 Verify that the remote is working properly. A blue light indicates a good working condition. version 4 Mobilus 3.0 digital system - page 7...

  • Page 19: Web Site

    Web site Mobilus webpage Our Web site allows you to fi nd your vehicle and mark its location on a detailed map of North America. This function does not require purchasing software or any prior installation. All you need is Internet access (Internet Explorer version 5.0 or higher).

  • Page 20: Login Procedures

    Login procedures To connect, please go to the site www.datacom.com and follow the steps mentioned below: Choose your language; Click on the Mobilus banner; a new window will open; Enter your “user code” (8 digits) and your password in the section called My Mobilus Online.

  • Page 21: Changing Your Password

    Changing your password To change your password, click on Profi le and type your old password in the appropriate box, then type your new password and confi rm it by re-typing it. Note: A password must have at least 8 alphanumeric characters. A confi rmation message will appear when you have successfully changed your password.

  • Page 22: Clicks

    Clicks The Mobilus package offers 10 “clicks” per month. A “click” is the transmission of information to the Mobilus unit, whatever the result. Therefore, when you click the Locate your vehicle button, you are using up your reserve of clicks. A message confi...
  • Page 23 To refresh the information on the page and locate your vehicle, click the Refresh button. The information will appear in the Last action section if the response is positive. Position request When the Mobilus unit transmits the vehicle’s location, its description indicates an address range or street intersection. A link called MapIt allows you to start the Mapview function, which will display your vehicle’s location on a map.

  • Page 24: Mapview

    Map view is an advanced mapping function used to view the vehicle’s position on a map. To active Mapview, click on MapIt in the Last action section. When you fi rst use Mapview, a message window will appear asking if you accept the installation of the mapping software distributed by Datacom Wireless Corporation: page 14 - web site version 4...
  • Page 25 Click the “YES” button to display the map. version 4 web site - page 15...
  • Page 26 You will then be able to view your vehicle’s location on the map. You can use the toolbar to zoom in or zoom out. page 16 - web site version 4...

  • Page 27: Mapview Toolbar

    Mapview toolbar Extended Zoom: Displays the entire map of North America. Zoom in: Each click will increase the scale by 50% of original dimensions. You can also zoom in on a particular area by clicking and dragging the mouse over a specifi c area on the map. Zoom out : Each click reduces the scale by 50% of original dimensions.
  • Page 28 Continued... Distance: Calculates the distance between two points or more on the map. Click the location on the map where you wish to start the calculation and position the mouse over the next location and then to the following location and so on, and then double-click when you have fi nished. For each segment, a cumulative distance will be provided for the chosen route.
  • Page 29 Coverage zone Datacom and its cellular suppliers have done their utmost to maintain a high-quality cellular coverage. The following maps display the coverage zones: Note: The actual coverage may vary according to the availability and capacity of the system, repairs and modifi...

  • Page 30: Alarms

    Alarms Mobilus can detect an alarm condition and, in such a case, transmit information to the Datacom Security Central. Alarm conditions that can be generated are: Theft detected Mobilus generates a “theft detected” condition if the vehicle is used in the absence of a Mobilus remote.

  • Page 31: Vehicle Battery Disconnected

    This condition is transmitted to the Mobilus Security Central. Note: It is unlikely that your vehicle would be stolen without detection by the Mobilus 3.0 digital system, but should that be the case, call immediately 1 (888) 776-3333 (toll-free number which is listed on your membership card).

  • Page 32: Vehicle Maintenance

    Advise our customer service of this situation before leaving your vehicle at your garage or dealership to prevent a false alarm. Note: Datacom reserves the right to charge fees for false alarms if you have not given prior notice to our customer service. page 22 - false alarms...

  • Page 33: Towing Procedures

    Towing procedures Towing situations Insert the ignition key and turn it to the “ignition” position just before towing. You must press the button as if you were starting the vehicle normally. The key must remain in this position for the entire towing trip. If you think that the towing will require more than one hour, do not use the key and inform the Mobilus Security Central of the towing.

  • Page 34: Vehicle Storage

    Please note that throughout the duration of temporary storage, your vehicle will not be protected unless an external source is used to maintain battery power in order to guarantee that the Mobilus 3.0 digital system is in good working order.

  • Page 35: Power Management

    Power management Power consumption can cause problems in vehicles that are not moved for several days or are moved frequently but only over short distances. Therefore, the vehicle’s capacity to meet power demands depends on the duration of movements, the environment (extreme temperatures), the vehicle type, the total electrical consumption and the presence of additional electronic equipment (such as remote starter or alarm system).

  • Page 36: Transfer

    Transfer Any transfer of a Mobilus unit from one vehicle to another must fi rst be approved by Datacom and the insurance company and be performed by a certifi ed Datacom technician. Therefore, if you sell or transfer your vehicle, you are not released from your obligations.

  • Page 37: Installing A Remote Starter

    This procedure is designed to verify the proper functioning of the Mobilus unit after the remote starter has been installed in order to prevent false alarms, which may be costly. Failure to conduct the inspection limits Datacom’s liability with respect to the product’s use and may lead to fees related to false alarms.

  • Page 38: Customer Service

    Our representatives will gladly answer all of your questions. You may reach our customer service representatives from Monday to Friday between 8:30 a.m. and 5 p.m. telephone: 1.888.776.3333 fax: 450.681.2201 supportdirect@datacom.com 440 Armand-Frappier Boulevard, Suite 350 Laval, Quebec H7V 4B4 page 28 - customer service...
  • Page 39 We urge you to take a few minutes to fi ll out this card or a photocopy of this card and send it to us: By mail: By fax: Datacom Wireless Corporation 450.681.2201 440 Armand-Frappier Boulevard, Suite 350 Laval, Quebec H7L 4B4...
  • Page 41 This guarantee is offered only to the original buyer as an end-user and may not be assigned or transferred to any other party. If you discover a defect covered by this guarantee, Datacom will repair or replace that product at its sole discretion by using new or rebuilt products or elements.

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