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* Read this manual thoroughly, and do not perform installation, operation,
maintenance, or inspection unless you fully understand all of the contents.
* Keep this manual in a safe place where you can refer to it easily while
installing, operating, and carrying out maintenance or inspections.
Mobile Printer
Instruction Manual
IMPORTANT
E

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Summary of Contents for Shinsei DP-2E

  • Page 1 Mobile Printer Instruction Manual IMPORTANT * Read this manual thoroughly, and do not perform installation, operation, maintenance, or inspection unless you fully understand all of the contents. * Keep this manual in a safe place where you can refer to it easily while installing, operating, and carrying out maintenance or inspections.
  • Page 2 ■ Preface... Thank you for selecting our model DP-2E. This product does not contain toxic substances specified by the RoHS and WEEE Directives. This machine is a mobile printer developed based on a state- of-the-art electronics technology and accumulated experiences.
  • Page 3 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC WARNING Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to...
  • Page 4 The maximum E.I.R.P of the device is 3.523mW, which is less than RF Expo. Europe - EU Declaration of Conformity We, Shinsei Industries Co., Ltd. hereby declare that this device, model DP-2E is in compliance with the essential requirements and other relevant provisions of the R&TTE Directive 1999/5/EC.
  • Page 5: Table Of Contents

    Table of Contents ■ 1. Precaution Symbols ................7 2. For your longer use ................11 3. Confirmation of This Machine ............. 13 3-1. Printer Unit ................13 3-2. Accessories ................14 4. Optional Accessories ................ 15 5. Names and Functions of Each Part ............ 16 6.
  • Page 6 Table of Contents ■ 10. Power ON-OFF ................... 37 10-1. Turn on the power ..............37 10-2. Turn off the power ..............37 11. Contrast adjustment of the liquid crystal display ......... 38 12. Adjustment of the backlight lighting time ..........40 13.
  • Page 7: Precaution Symbols

    1. Precaution Symbols This product is manufactured for use according to proper procedures by a qualified operator and only for the purposes described in this manual. Precaution symbols in this manual are divided into two categories, depending on the level of danger, or seriousness of potential injury.
  • Page 8 WARNING Do not disassemble or modify the printer unit, battery pack, battery charger, charger adapter, etc. Doing so may result in injury or cause the machine to break down. ・ ∑ Doing so may cause damage, short-circuit, or ignition, and may result in electric shock, burn, or re. Do not charge anything other than the specified Do not charge anything other than the speci ed battery pack with the battery charger.
  • Page 9 CAUTION Do not leave the battery pack charged for a long time. After the charge, make sure to pull out the plug of the power supply cord of the battery charger or the charger adapter from the AC outlet. The operation time may become less because the battery pack is naturally discharged and the power decreases.
  • Page 10 CAUTION After using this machine or when not using it for a long time, take out the battery pack and pull out the power plug of the charger adapter from the AC outlet for safety. Remove dusts regularly after pulling out the power plug of the charger adapter from the AC outlet.
  • Page 11: For Your Longer Use

    2. For your longer use Precautions for use 1. Do not print the paper with the paper not installed. 2. Issue labels after confirming the print contents are correct, as set values of a built-in program might be changed or destroyed by an excessive power supply noise.
  • Page 12 6. Use the battery pack after full charge when using it for the first time. 7. In the case of using this machine with the battery pack, turn off the power even when interrupting the use temporarily. This will save the battery pack power.
  • Page 13: Confirmation Of This Machine

    This machine is composed of the printer unit and accessories. 3-1. Printer Unit You can select one of two types, either DP-2E (for a small label roll) that can contain the media roll with small diameter or DP-2E (for a large label roll) that can contain the media roll with large diameter.
  • Page 14: Accessories

    3-2. Accessories They are attached to the printer unit. Head cleaner Brush Instruction manual CD-ROM Mobile Printer DP-2E Instruction manual...
  • Page 15: Optional Accessories

    4. Optional Accessories Following optional accessories need to be purchased separately. Contact our dealer for other optional accessories. Charger adapter Battery charger Battery pack (CV-74) (CH-74) (BH-74) Protector Belt hook USB cable (DP-74) (DH-74B) (mini-B) Portable holster Auxiliary case Rainproof case (DH-74) (HH-74) (DH-74R)
  • Page 16: Names And Functions Of Each Part

    5. Names and Functions of Each Part...
  • Page 18 Name Function ① Power switch Turn on and off the power supply. ② FEED key Press this key when feeding paper or moving the cursor on the menu screen. ③ MENU key Press this key when changing the screen. ④ Power LED The green LED lights up when the power supply is turned on.
  • Page 19 Name Function ⑭ Peeling frame This frame peels off labels from the backing paper. ⑮ Peel frame release Open the peel off frame with this lever. lever ⑯ Peel roller This roller guides the backing paper to the issuing slot. ⑰...
  • Page 20: When Using This Machine With The Battery Pack

    6. When using this machine with the battery pack 6-1. Installing the battery pack (1) Open the battery pack cover. ・ Slide the battery pack cover to the arrow direction. (2) Insert the fully-charged battery pack into the battery pack storage unit of this machine with its terminals inside until it clicks.
  • Page 21 (3) Close the battery pack cover. ・ Push to slide the battery pack cover until it clicks so that the protruding portions on both sides of the battery pack cover can be inserted into the slit of this machine. Protruding portion (4) Turn on the power.
  • Page 22: Removing The Battery Pack

    6-2. Removing the battery pack (1) Turn off the power supply. ・ Confirm that the Power LED is turned off. (2) Open the battery pack cover. ・ Pull to slide the battery pack cover in the arrow direction to release the lock, and open the cover. (3) Remove the battery pack.
  • Page 23: Charging The Battery Pack

    7. Charging the battery pack 7-1. Battery charge is needed in one of the following cases (1) When using the battery pack for the first time, or not using it for a long time. (2) When nothing appears on the liquid crystal display at the time of power-on, or when the display turned off soon though the remaining battery level had been displayed once.
  • Page 24: Battery Charging Procedure

    7-2. Battery charging procedure (1) Insert the output side of the power cable into the input side of the battery charger and insert the cable plug into the AC outlet. ・ The Power LED (red) lights up. (2) Insert the battery pack and slide it in the arrow direction to lock the pack until it clicks.
  • Page 25 WARNING ・ Do not disassemble or modify the battery pack. Doing so may cause a damage, short-circuit, or ignition, and may result in an electric shock, burn, or fire. ・ Do not allow the machine to come in contact with water or get accumulation of dusts.
  • Page 26: Before Using The Battery Pack

    7-3. Before using the battery pack (1) About the battery pack Note that the deterioration speed (life time) of the battery pack depends greatly on overcharge and over-discharge. ・ Notes not to cause overcharge Do not charge the battery pack many times in a short period of time without discharging electricity.
  • Page 27 (2) Others ・ The battery pack might be high in temperture shortly after a large amount of printing has been made with this machine. CAUTION Charge the battery pack after the temperature falls. ・ The lithium-ion battery capacity remarkably decreases under the low-temperature environment.
  • Page 28: When Charging The Battery Pack With The Charger Adapter (Sold Separately)

    8. When charging the battery pack with the charger adapter (sold separately) 8-1. Installing the charger adapter (1) Install the battery pack in this machine. (2) Remove the DC input terminal cover of this machine in the power-off state, and connect the DC output terminal of the charger adapter with the DC input terminal of this machine.
  • Page 29: Removing The Charger Adapter

    8-2. Removing the charger adapter (1) Remove the power plug of the charger adapter from the AC outlet. (2) Remove the DC output terminal of the charger adapter from the DC input terminal of this machine, and close the DC input terminal cover of this machine. CAUTION Make sure to turn o the power of this device when removing the DC output terminal of the charger adapter...
  • Page 30: Setting The Media Roll

    9. Setting the media roll 9-1. In the case of printing labels in the Tear-Off mode (1) Open the cover by pressing the cover lock release lever. Cover lock release lever (2) Lift up the stopper and adjust the label holder to the media width.
  • Page 31 (3) Place the label roll so that the print face directs downward (thermal print head side). See the machine specifications about the size of the label that can be placed. Label roll Label holder Print face CAUTION ・ ・ ∑ Do not touch the thermal print head because it will be exposed when the cover is opened.
  • Page 32 (4) Pull out the label roll and gently close both ends of the cover until they click as indicated by an arrow. Label roll Cover WARNING ・ ∑ Closing the cover strongly may cause trouble or damage. ・ ∑ Caution should be exercised so as not to get your hand caught.
  • Page 33: In The Case Of Printing Labels In The Peel-Off Mode

    9-2. In the case of printing labels in the Peel-Off mode When issuing labels in the Peel-Off mode, it is necessary to set the main body setting to the Peel-Off mode from a personal computer etc. (not possible to set it with this machine alone).
  • Page 34 (3) Place the label roll so that the print face directs downward   (thermal print head side). See the machine specifications about the size of the label that can be placed. Label roll Label holder Print face (4) Peel off one label at the top of the label roll, pull the backing paper to front, and gently close both ends of the cover until they click as indicated by an arrow.
  • Page 35 (6) Thread the backing paper from which one label was peeled off between the peel frame and the cover. Peel frame Backing paper Cover (7) Close the peel frame gently until it clicks. The peel frame is fixed. Peel frame WARNING Closing the peel frame strongly may cause trouble or damage.
  • Page 36 (8) Slide the switch to either "Auto issue" or "Manual issue" position. 1. "Auto issue" setting Slide the switch to front to set the automatic label issuing mode. Mode change switch ・ In "Auto issue" mode, the label's presence is detected by the peel sensor.
  • Page 37: Power On-Off

    10. Power ON-OFF 10-1. Turn on the power Hold down the POWER key for about one second and release it when the green Power LED lights up. ・ The following standby screen appears as shown in the figure below after the logo mark is displayed for a few seconds, and the version of the machine continues to be displayed till the first operation.
  • Page 38: Contrast Adjustment Of The Liquid Crystal Display

    11. Contrast adjustment of the liquid crystal display (1) Turn on the power. The standby screen appears. (2) Press the MENU key for about one second to display the Menu 1/4 screen. Confirm the cursor is located on the [next] button, and press the FEED key. menu 1/4 next exit...
  • Page 39 (4) Each time you press the FEED key under this condition, [-], [+], or [exit] is selected in this order. Select [+] to increase the contrast, or [-] to decrease the contrast, and press the MENU key to change the numeric value for changing the contrast.
  • Page 40: Adjustment Of The Backlight Lighting Time

    12. Adjustment of the backlight lighting time (1) Turn on the power. The standby screen appears. (2) Press the MENU key for about one second to display the Menu 1/4 screen. Confirm the cursor is located on the [next] button, and press the FEED key. next menu 1/4 exit...
  • Page 41 (4) Each time you press the FEED key under this condition, [-], [+], or [exit] is selected in this order. backlight backlight Select [+] to lengthen the lighting time, or [-] to shorten the time, and press the MENU key to change the numeric value (0 - 90 seconds).
  • Page 42: Test Printing

    13. Test Printing 13-1. Test printing method 1 (1) Turn on the power. The standby screen appears. (2) Press the MENU key for about one second to display the Menu 1/4 screen. Confirm the cursor is located on the [next] button, and press the MENU key. menu 1/4 next exit...
  • Page 43 (4) Each time you press the FEED key under this condition, [NO], [YES], or [exit] is selected in this or der. Select [NO] by using the FEED key for not printing, and press the MENU key. Then, the Menu 2/4 screen appears. Select [YES] by using the FEED key for printing, and press the MENU key.
  • Page 44: Test Printing Method 2

    13-2. Test printing method 2 (1) Hold down the POWER key while holding down the FEED key to turn on the Power LED, and release both FEED and POWER keys when the test pattern is displayed. (2) Confirm that the normal pattern is printed. ・...
  • Page 45: Printing The Configuration List

    14. Printing the Configuration List ・ The set value list is printed in 200mm long and 48mm wide. The print might overflow depending on labels. Receipt paper of 48mm or more in width is recommended. (1) Turn on the power. The standby screen appears.
  • Page 46 (4) Each time you press the FEED key under this condition, [NO], [YES], or [exit] is selected in this order. Select [NO] by using the FEED key for not printing, and press the MENU key. Then, the Menu 2/4 screen appears. Select [YES] by using the FEED key for printing, and press the MENU key.
  • Page 47: Printer Info

    15. Printer Info (1) Turn on the power. The standby screen appears. (2) Press the MENU key for about one second and the menu 1/4 screen appears. next menu 1/4 exit 1. contrast 2. backlight 3) Confirm the cursor is located on the [next] button and press the MENU key, the menu 2/4 screen appears.
  • Page 48 5) To display the Printer Info, move the cursor to " 5. Printer Info" by using the FEED key. menu 3/4 next exit 5. Printer Info 6. bluetooth 6) Confirm the cursor is located on the " 5. Printer Info" and press the MENU key.
  • Page 49: Confirmation Of Bluetooth

    16. Confirmation of Bluetooth communication setting value (1) Turn on the Power. The standby screen appears. (2) Press the MENU key for about one second to display the Menu 1/4 screen. Confirm the cursor is located on the [next] button, and press the MENU key.
  • Page 50 (5) The selection screen for [1. print BDA] and    [2. show settings] appears. Confirm the cursor is located on the [1.print BDA] button, and press the MENU key. bluetooth exit 1. print BDA 2. show settings (6) The [print BDA] screen appears. In case of [NO] bluetooth print BDA...
  • Page 51 (7) Select [2.show settings] on this screen by using the FEED key, and press the MENU key. bluetooth exit 1. print BDA 2. show settings ① The initial set values are displayed. next bluetooth exit BDA/Name: 000190E130A0 SHINSEI PRINTER...
  • Page 52 ② Confirm the cursor is located on the [next] button, and press the MENU key to display the next set value. next bluetooth exit PIN: 0000000000000000 Auth:none ③ Confirm the cursor is located on the [next] button, and press the MENU key to display the last set value. next bluetooth exit...
  • Page 53: Automtic Adjustment Of The Sensor

    17. Automatic adjustment of the sensor Performs the automatic sensitivity adjustment of the label sensor and the Peel sensor. 17-1. Automatic adjustment of the label sensor (1) Confirm the cursor is located on the [next] button on the Menu 3/4 screen and press the MENU key, and the Menu 4/4 screen appears.
  • Page 54 ② The mark sensor adustment screen appears.   Every time the FEED key is pressed,   [NO] ⇒ [YES] ⇒ [exit] appears. mark exit sensor Adjust ③ If the sensor adjustment is not required, confirm the cursor   is located on the [NO] and press the MENU key to return to the previous selection screen.
  • Page 55 In case of gap Label ① Select [2. gap Label] on the label type selection screen by     using the FEED key and press the MENU key. autoSensor exit 1. mark Label 2. gap Label Hereafter, follow the procedure described in the mark Label ②⇒③⇒④...
  • Page 56: Automatic Adjustment Of The Peel Sensor

    17-2. Automatic adjustment of the Peel sensor (1) Confirm the cursor is located on the [next] on the Menu 3/4 screen and press the MENU key to display the Menu 4/4 screen. To adjust the sensitivity of the Peel sensor that detects label, select [8.
  • Page 57: Connecting The Usb (Mini-B)

    18. Connecting the USB (mini-B) (1) Open the connector cover for USB. (2) Connect the USB connection cable (option) with the connector for USB. ・ The USB sign on the USB terminal (mini-B) must face the arrow sign on the printer. (3) This port is only used for data transfer, no supply function.
  • Page 58: Label Issuing Mode

    20. Label issuing mode (1) Data is sent from the personal computer or the hand-held portable data terminal. (2) In the case of Tear-off mode The specified number of labels is printed and fed. (3) In the case of Peel-Off mode You can select "Automatic issue"...
  • Page 59: Error Messages

    21. Error messages If an error occurs with this machine, the red Status LED lights up, and the state is displayed. Take measures according to the dealing process. Status Measures This indicates a Makes a 1 cancel / suspended label issue selection using resume state.
  • Page 60 Status Status Measures This indicates Cover On (red) a cover opening Close the cover. open state. This indicates a On (red) battery low for about detecting state. Charge the battery. battery The power will be seconds turned off in 10 seconds.
  • Page 61: Daily Check And Cleaning Method

    22. Daily Check and Cleaning Method 22-1. Printing check (Test pattern printing) First of all, print the test pattern before issuing labels. Check that the thermal print head works normally and the pattern is printed correctly. (1) Turn on the power of this machine. (2) Print the test pattern according to the procedure described in Section 13 "Test Printing".
  • Page 62: Execution Of The Head Check

    22-2. Execution of the head check The head is automatically checked when the machine power is turned on. If the messge "head error" is displayed, contact our dealer. ・ Use this head check as a guide. Test printing can be normal if the message "head error"...
  • Page 63 (4) Use the head cleaner after cutting the dirty part when the cleaner gets dirty. Head cleaner Thermal print head CAUTION ・ ∑ Do not use anything other than the speci ed head cleaner. ・ ∑ Do not remove extraneous objects with a sti -pointed thing such as a driver or pencil.
  • Page 64: Cleaning Of The Platen Roller And The Peel Roller

    22-4. Cleaning of the platen roller and the peel roller (1) Open the peel frame by sliding the peel frame release lever. (2) Open the cover by pressing the release lever. Then, take out the media roll. Peel frame release lever Platen roller Peel roller (3) Clean the platen and peel rollers with a soft cloth wrung...
  • Page 65: Cleaning Of Each Sensor

    22-5. Cleaning of each sensor (1) Open the cover by lowering the cover release lever, and take out the media roll. (2) Clean the label sensor and peel sensor with the attached brush. ・ There is a possibility that dusts adhere to the label sensor if the red Status LED lights up even though labels are correctly set.
  • Page 66: Specifications Of This Machine

    Max. 100mm/second unit (standard printing) Effective print Width: 48mm range Length: 100mm ・ DP-2E (for a small label roll) 123mm(L) x 85mm(W)x 64mm(H) External (excluding protruding portions) ・ DP-2E (for a large label roll) dimensions 146mm(L) x 85mm(W) x 76mm(H) (excluding protruding portions) ・...
  • Page 67 24 - 58mm Label 58mm or less (Outside Media roll (for a small label roll) wound outside label/paper ・ DP-2E (for a large label roll) diameter only) 70mm or less (desk-top standard label) Label mark I mark/Black mark, Gap, type No mark...
  • Page 68 Barcode type EAN 8, EAN 13, JAN 8, JAN 13, UPC-A, UPC-E, NW-7, Interleaved 2 of 5 (ITF), CODE 39, CODE 128, EAN 128, RSS Two-dimensional code QR Code, PDF 417 Font Bit map fonts: SSF1: 16 x 24 dots SSF2: 24 x 32 dots Outline fonts (scalable): A Gothic, F European, C European,...
  • Page 69: Important Notices

    24. Important Notices 1. No part of this manual may be reproduced in any form, or by any means, mechanical, electronic, photocopying, recording, or otherwise, without prior written permission. 2. The information in this manual is subject to change without notice. 3.
  • Page 70 Shinsei Industries Co., Ltd. Head office 4-12-15 Horifune, Kita-ku, Tokyo 〒 114-0004 TEL: 81-3-3913-0395 FAX: 81-3-3913-9607 http://www.shinseiind.co.jp MM0501-2 (04152010) 1st edition 2010.04...

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