Enfora Tic Talk User Manual
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Enfora Tic Talk User Manual

Parental controlled wireless communicator
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Summary of Contents for Enfora Tic Talk

  • Page 3 Tic TALK Copyright info...

  • Page 4: Table Of Contents

    Contents Welcome ................... 7 TicTALK Overview..............8 Registration ................12 Device basics ................13 Battery ......................13 Control button operation ................14 Turn your phone ON/OFF ................15 Display screens.................... 16 Status bars, icons, and indicators ..............17 Backlight ...................... 19 Device operations..............
  • Page 5 Power-save mode ..................20 Auto-sleep mode..................21 Menus ......................21 Web configuration interface ............. 24 Device management ..................24 Log on to web site..................28 Numbers ..................29 Calendar Events................31 To Do List..................32 Settings .................... 33 Fun Stuff................... 38 C o n t e n t s...
  • Page 6 Notes ....................40 Home ....................41 Find Device..................41 Set date and time................42 Full update..................42 Using your TicTALK applications ..........43 Features and applications................44 Make a Phone-ANYTIME call ..............44 Make a Phone-RESTRICT call ..............45 Answer an incoming call ................45 C o n t e n t s...
  • Page 7 End a call ..................... 46 Make an EMERGENCY CALL ..............46 Switch to handset mode during a call ............47 Switch to headset mode................48 Adjust the volume during a call ..............48 View calendar events................... 49 Check your To Do list................... 50 Read and respond to a text message ............
  • Page 8 Set your display contrast................56 Select your watch face option ..............56 Troubleshooting............... 57 Customer Care ................ 58 Battery Safety Precautions ................58 RF exposure ....................58 Legal Information..............60 Limited Warranty ..............61 Warranty Exclusive Remedy................ 61 C o n t e n t s...

  • Page 9: Welcome

    Welcome Thank you for buying the TicTALK phone. Get ready to use your TicTALK phone by learning about the features and controls described in this TicTALK User Manual. See the “Web configuration interface” section to set up your phone numbers and special features.

  • Page 10: Tictalk Overview

    TicTALK Overview SCROLL/SELECT switch Signal strength indicator Battery indicator face (BIF) Push button A Ring of lights (optional) Push button B Headset jack Recessed reset switch Accessory connector T i c T A L K O v e r v i e w...
  • Page 11 Your TicTALK phone The default mode for your TicTALK phone is speakerphone. During a call, you can press SELECT to switch to HANDSET mode. When you plug a universal 2.5-mm headset into your phone, it automatically switches to HEADSET mode. Push button A •...
  • Page 12 • The LED in the SCROLL/SELECT switch provides a short flash every 5 seconds for any type of alert or incoming call until you acknowledge and clear the alert. Recessed reset switch • The device recessed reset switch is located on the left side below the push buttons.
  • Page 13 Headset jack • The headset jack provides the connection for a universal 2.5-mm headset. Accessories jack • The accessories jack provides connection for charging your battery. Ring of lights (optional) • If you have this option installed, an incoming call activates your ring of lights flashing around the display.

  • Page 14: Registration

    Registration Your Subscriber Identity Module (SIM) card is configured and installed at the store before you leave. Also, your Web Account registration is completed at the store. R e g i s t r a t i o n...

  • Page 15: Device Basics

    Device basics Battery Your TicTALK comes with a built-in rechargeable Lithium Ion battery. The battery is partially charged, but we recommend you fully charge your new battery before you use your TicTALK phone for the first time. WARNING: Only use the USB cable provided with your TicTALK to charge your battery, or you risk damaging your device.

  • Page 16: Control Button Operation

    Control button operation OPERATION CONTROL BUTTON ACTION ON/OFF Press and hold PUSH BUTTON A for 2 seconds WAKE UP from power save or Short press PUSH BUTTON A. sleep mode BACK one menu level in submenu (To operate phone, icon must indicate BACKLIGHT ON adequate signal strength.

  • Page 17: Turn Your Phone On/Off

    Turn your phone ON/OFF Turn your phone ON Press and hold PUSH BUTTON A. After a few seconds, the backlight turns on. Then the Welcome screen displays with a greeting to your device name. If the Calendar Events application is enabled in your web application, your screen displays today’s events.

  • Page 18: Display Screens

    Display screens The TicTALK display screens provide: • Information about the status of your device • Name of incoming caller • Balance of time remaining for the month for RESTRICTED calls • Notice of messages from home or from friends •...

  • Page 19: Status Bars, Icons, And Indicators

    • Countdown timers that expire today, if any SCROLL UP or DOWN to navigate from the events list to the countdown timer list. After reviewing your events and countdowns for the current day, press SELECT to go to your top-level menu and begin normal operation. Status bars, icons, and indicators Icons and indicators description ICONS...
  • Page 20 ICONS DESCRIPTION Visible when you are within 15 minutes of a calendar event start time or a countdown timer is expired. Action: go to Organizer > Calendar > Today’s date to view events and clear alert icon. Or go to Fun Stuff > Countdown Timer to read list. Signal strength indicator-dark color indicates good signal.

  • Page 21: Backlight

    • Scroll Arrows indicate the option to SCROLL UP or DOWN to other menu screens. Backlight The backlight illuminates your TicTALK display when you turn the device ON. While the backlight is ON, ANY button press resets the backlight timer for ten seconds.

  • Page 22: Device Operations

    Device operations Power-save mode Your TicTALK phone goes into power-save mode when it is on but not in an active call and no button is pushed for a period of twenty seconds. In power- save mode, the screen displays the current time in a digital or analog clock face configurable in the Utility >...

  • Page 23: Auto-Sleep Mode

    Perform required action to clear status bar icon alert. Auto-sleep mode In the web application, go to Settings > Device Power Settings to set the time your TicTALK wakes up and goes to sleep, or powers down, each day. In the auto-sleep mode, your TicTALK phone is turned off and no alerts can be activated.
  • Page 24 Organizer • Calendar • To Do List Phone-ANYTIME • • • Grandpa • EMERGENCY CALL Phone-RESTRICT • John • • • Michael Messages • Missed calls • Notes Fun Stuff • Photo • Stopwatch • Games D e v i c e o p e r a t i o n s...
  • Page 25 • Tunes • Countdown timers Utilities • Display Settings D e v i c e o p e r a t i o n s...

  • Page 26: Web Configuration Interface

    Web configuration interface Device management At the TicTALK web configuration interface screen, click on the configuration icons to navigate to the settings windows. You can enable or disable functions, or set a window of time to automatically disable for a period each day. Information entered in the web configuration interface displays in red until this data is updated on the TicTALK device.
  • Page 27 • Interact with phone user by calls, text messages and status information Device status shown on your web site Your web application displays the following status information and text messages received from the device: • Balance of minutes remaining for RESTRICTED calls •...
  • Page 28 In the web application, go to Settings > Parental Controls. Click on the Full Update icon. Allow a minute or two for the device to receive new data. Refresh your web page to see the green light verifying the update. Configuration icons Configuration Icons Device Control...
  • Page 29 Configuration Icons Device Control Send and receive: • Text Messages with a response • Text Messages without a response Notes Navigate back to the top level menu Home Activate device alerts at highest volume for 20 seconds Find Device Set device date and time Set date and time Update settings and authorizations on the TicTALK phone when it is turned on...

  • Page 30: Log On To Web Site

    Log on to web site To set up and manage features and applications for your TicTALK phone, log onto the web configuration interface: Go to web site: http://t-mobile.mytictalk.com Enter your provided USER ID and PASSWORD. Click the LOGIN button. The Welcome screen appears displaying information about your TicTALK.

  • Page 31: Numbers

    Numbers In the Numbers window, you can set up and manage the lists of names and numbers for Phone-ANYTIME (1-12) and for Phone-RESTRICT (1-10). ANYTIME numbers list Add and delete ANYTIME numbers. Add an ANYTIME number Click the Numbers icon to see the ANYTIME phone numbers list.
  • Page 32 NOTE: The EMERGENCY CALL number is already entered and always appears on the device at the bottom of the ANYTIME phone numbers list. The device ANYTIME phone numbers list with a maximum of twelve entries displays the EMERGENCY CALL number as the thirteenth listing. RESTRICTED numbers list Add and delete numbers in your RESTRICTED phone numbers list for calls with the following restrictions:...

  • Page 33: Calendar Events

    Delete a RESTRICTED number: Click in one or more boxes beside the names to be deleted. Click to delete the checked items. Calendar Events The Calendar Events application enables you to set up events and appointments to display on the TicTALK phone calendar. Fifteen minutes before the start time of an event, your TicTALK phone activates an alert.

  • Page 34: To Do List

    Enter event details (up to 15 characters). Then, click . Your new event displays in your calendar events window. Delete an event Click in one or more boxes beside the events to be deleted. Click to delete checked items. Copy an event: Click the Copy icon next to an event to duplicate the information for that event in the ADD fields below.

  • Page 35: Settings

    When the phone user checks off a completed task in the To Do menu on the phone, that complete status update displays in the web window. Add a To Do item In the field beside the button, enter item name (up to twelve characters).
  • Page 36 Device Settings Select Device Settings from the pull down menu. Enter your Device Name in the field provided. The device name is displayed on the device in the welcome screen and in the goodbye screen. Enter number of minutes allocated monthly for calls to and from RESTRICTED numbers.
  • Page 37 Enter time period during weekdays to enable RESTRICTED calls. Enter time period during weekends to enable RESTRICTED calls. Click SAVE Parental Controls Select Parental Controls from the pull down menu. Review the feature options and choose enable ON or OFF for each feature. W e b c o n f i g u r a t i o n i n t e r f a c e...
  • Page 38 Device Alerts Select Alerts from the Show Me pull down menu. Choose audible alert on/off options: Select audible alerts always on, or alerts always off, or always on with exceptions. For the audible alerts always on with exceptions, click the clock icon to enter the time settings for weekday and weekend days.
  • Page 39 Device Power Settings You can use the auto-sleep feature to specify the time each day you want your TicTALK to go to sleep and the time you want it to wake up. Enable/disable the Auto Sleep feature If enabled, specify the time you want the TicTALK to wake up and the time you want it to go to sleep each day.

  • Page 40: Fun Stuff

    Fun Stuff Countdowns Your Fun Stuff/Countdowns feature lets the you keep track of the months, days, hours, and minutes remaining until an important date arrives. Enter up to ten dates to countdown within the date range of the calendar, January 1, 2000, through December 31, 2099.
  • Page 41 Delete a Countdown item Click in the box beside the item to select Click to delete the selected items Games Enter up to twenty word choices to play the Hangman game on the device. Photos Photos are installed with software on device. Tunes Tunes are installed on device at factory.

  • Page 42: Notes

    Notes Enter text messages up to eighty characters to the device user. You have the option of entering up to four possible responses for the device user to choose. When the device user responds to the message with a response, you can read the response at the bottom of this web page.

  • Page 43: Home

    Home Click on the Home icon to return to the top-level menu screen. Find Device Your TicTALK includes a feature to help you locate the device if it is misplaced or lost. When the Find Device command is issued from the Settings > Parental Controls window, it activates the following alerts on the device for fifteen seconds: •...

  • Page 44: Set Date And Time

    Set date and time The TicTALK phone uses the time and date setting of the computer running the web application. Click on this icon in the Parental Controls window to synchronized the phone with the PC date and time. Full update In the Parental Controls window, click on the Full update icon to synchronize the phone and PC.

  • Page 45: Using Your Tictalk Applications

    Using your TicTALK applications The TicTALK phone talks back and forth with your web interface to keep you in touch with your home where your phone features are managed. You can use your TicTALK in the default mode as a speakerphone or in handset mode or with a headset.

  • Page 46: Features And Applications

    Features and applications TicTALK applications Function Calendar Organizer Calendar Events To Do List Phone-Anytime Call a number on your Anytime phone list Phone-Restrict Call a number on your Restricted phone list, if enabled View a list of Missed calls Messages Read and respond to text messages With and without responses Photo...

  • Page 47: Make A Phone-Restrict Call

    Make a Phone-RESTRICT call NOTE: If you do not see this feature in your display, the RESTRICTED phone numbers feature is disabled, or allocated minutes are expired, or your phone is not communicating properly with the web configuration interface. Your Phone-RESTRICT feature allows you to call names on your RESTRICTED list with certain limitations.

  • Page 48: End A Call

    • Your TicTALK displays the name of the caller, your phone vibrates, and the LED flashes every five seconds until you press ANY button to acknowledge. • Your phone sounds an audible ring tone, if enabled at that time. • And if you have the Ring of Lights option, the lights flash around your display.

  • Page 49: Switch To Handset Mode During A Call

    Your TicTALK phone asks you to confirm your EMERGENCY CALL by selecting YES or NO. SELECT YES to call. To end call and hang up your phone, short press PUSH BUTTON A twice. NOTE: Be sure to stay on the line for assistance, if directed by the operator. Switch to handset mode during a call Speakerphone or handset mode Your TicTALK phone provides three modes of operation: speakerphone...

  • Page 50: Switch To Headset Mode

    Switch to headset mode Headset mode When you plug a standard 2.5 mm headset into the headset jack on your phone, your phone detects the headset is installed and automatically switches to headset. Adjust the volume during a call During a call, press SCROLL UP or DOWN to adjust the volume. Organizer SELECT the Organizer application in the top level menu to see these submenus:...

  • Page 51: View Calendar Events

    NOTE: Your TicTALK alerts you fifteen minutes before an appointment or event start time by vibrating, LED flashing, and audible alerts, if enabled. Press ANY button to clear these alerts. An alert icon displays in the status bar. Clear the status bar alert when you navigate to the event in your calendar submenu.

  • Page 52: Check Your To Do List

    SCROLL UP or DOWN to a highlighted day and press SELECT to view a list of all events for that day. SCROLL UP or DOWN to highlight an event. SELECT to view the details. Check your To Do list Your To Do list can include as many as ten items. Your phone alerts you when it is updated with a new To Do item sent from the web interface.

  • Page 53: Read And Respond To A Text Message

    To Do list shows completed item crossed out. Your TicTALK phone sends an update showing your completed item to the web interface. Messages > Notes Read and respond to a text message Press any button to clear the vibrate/LED flashing alert (and auditory, if enabled) SELECT Messages from the menu, and then SELECT Notes to view.

  • Page 54: View Your Missed Calls

    View your missed calls The Missed Calls icon displays in the top status bar and clears when you view the list of missed calls. SCROLL DOWN to highlight Messages > Missed Calls to view list of calls. To return a call from the missed calls list: SCROLL to highlight a call on the list.

  • Page 55: Listen To A Tune

    Listen to a tune A selection of tunes is installed on your TicTALK at the factory. SCROLL through the selections on your display. SELECT highlighted item to play your tune. Press PUSH BUTTON A to stop a tune. Games SELECT Fun Stuff, and then SELECT Games to see your choices, if this feature is enabled from the web application at this time.

  • Page 56: Play Magic 8

    Play Magic 8 The player asks a question and the 8 ball spins while it is “thinking.” Twelve responses are randomly presented. Play the Hangman game There are twenty-five word choices in your Hangman game. Your display indicates the number of letters in a word (up to twelve) as you attempt to spell out the word one letter at a time.

  • Page 57: View Countdown Timers

    View countdown timers Your countdown timers let you know how many months, days, hours, and minutes there are until the date arrives for an important event. Your list can include up to ten items. When the day arrives, it displays on your TicTALK screen.

  • Page 58: Set Your Display Contrast

    Utility Set your display contrast SCROLL UP or DOWN to adjust your display contrast. Press SELECT to save your settings. Select your watch face option You can choose a digital or an analog clock face that displays when your phone goes into power-save mode. In the top-level menu, SCROLL DOWN to highlight Utility.

  • Page 59: Troubleshooting

    Troubleshooting T r o u b l e s h o o t i n g...

  • Page 60: Customer Care

    Customer Care Battery Safety Precautions For the safe use of lithium ion batteries always follow the instructions provided below. Improper handling of lithium ion batteries may result in injury or damage from electrolyte leakage, heating, ignition, or explosion. RF exposure Tests for SAR are conducted using standard operating positions specified by the FCC with the device transmitting at its highest certified power level in all tested frequency bands.
  • Page 61 FCC requirements.) While there may be differences between the SAR levels of various devices and at various positions, they all meet the government requirement for safe exposure. For body worn operation, to maintain compliance with FCC RF exposure guidelines, use only accessories that contain no metallic components and provide a separation distance of 2.5cm (1 inch) to the body.

  • Page 62: Legal Information

    Legal Information L e g a l I n f o r m a t i o n...

  • Page 63: Limited Warranty

    Limited Warranty Seller (“Seller” shall be defined as T Mobile and/or the relevant authorized reseller or distributor of the T Mobile Wireless product or the reseller/distributor’s warranty fulfillment partner, as applicable) warrants only to the original buyer/end-customer (“Customer”) that this wireless device and accessories (“Product”) will be free from defects in workmanship and material for one (1) year from the date of purchase by Customer.
  • Page 64 • Cosmetic damage • Products, which have been repaired, maintained or modified (including the antenna) by anyone other than AWS or an AWS-approved repair facility, or that have been improperly installed. • Damage to and faults with the LCD display due to damage caused by Customer.
  • Page 65 • Payments for labor or service to representatives or service centers not authorized to perform product maintenance by AWS. This warranty does not cover consumer education, instruction, installation or removal, set up adjustments, problems related to service(s) provided by a carrier or other service provider, and/or signal reception problems.

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