Summary of Contents for SmartSynch Itron Centron SmartMeter
- Page 1 SmartMeter™ System ® Itron CENTRON GPRS SmartMeter User Guide SMR45-4601A © 2006 SmartSynch™...
- Page 2 SmartSynch Inc. All rights reserved. No part of this documentation may be reproduced transmitted, processed, or recorded by any means or form, or be released to any third party without the express written consent of SmartSynch, Inc. Trademarks ® SmartSynch , SmartSynch logo, TMS™, and SmartMeter™...
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Page 3: Table Of Contents
..........................5 EFERENCE ATERIALS ...........................5 ONTACTING MART YNCH 1.3.1 Technical Support..........................5 1.3.2 Documentation Feedback ........................6 1.3.3 SmartSynch Headquarters ........................6 GETTING STARTED............................7 ..............................7 PERATIONS ............................7 AFETY RECAUTIONS 2.2.1 Interference with Medical Equipment....................7 2.2.2 Fire or Explosion Hazards ........................7 2.2.3 Interference with Other Devices ......................8 ...............................8... -
Page 5: Introduction
1.3 Contacting SmartSynch 1.3.1 Technical Support SmartSynch’s technical support staff is ready to answer your technical questions. Your technical support representative can provide information about the latest SmartSynch products, upgrade options, and more. Contact your technical support representative directly, through the Online Customer Support Center at http://smartsynch.com/support/login.html, or by email at cs@smartsynch.com. -
Page 6: Documentation Feedback
CENTRON GPRS SmartMeter User Guide 1.3.2 Documentation Feedback SmartSynch, Inc. strives to produce quality documentation for our products and welcomes your feedback. If you have comments or recommendations about our online help or printed guides, you can email us. Please send email messages to cs@smartsynch.com. This email address is only for documentation feedback. -
Page 7: Getting Started
2.1 Operations The CENTRON SmartMeter is an Itron CENTRON electronic single-phase electricity meter integrated with a SmartSynch Interface (SSI) Module, which fully supports ANSI standards for electricity metering and is intended for use by commercial and industrial utility customers. The CENTRON SmartMeter offers you secure over-the-air transfer of data between the SmartMeter and the TMS (Transaction Management System). -
Page 8: Interference With Other Devices
CENTRON GPRS SmartMeter User Guide 2.2.3 Interference with Other Devices The communication module embedded in the CENTRON SmartMeter receives and transmits radio frequency (RF) energy while in operation. Interference can occur if it is placed too close to televisions, radios, computers, or inadequately sheltered equipment. Follow any applicable regulations if you suspect that this device may cause interference or danger. -
Page 9: Installing The Centron Smartmeter
In addition, a Ship file containing device specific information has been generated by SmartSynch for the customer. This file is imported into a configuration server by SSI personnel and a copy is provided to the customer. Upon SIM card activation, upon shipment, or later upon customer request, an Activation file containing cellular network-specific information is generated. -
Page 10: Provisioning The Smartmeter
If the Get Version does not complete successfully, check your Device PIN configuration. If there is no response of the initial provisioning transaction, follow the troubleshooting processes outlined in Section 4. If unsuccessful, check the status of your local Internet connection, and then contact SmartSynch Customer Support for assistance. SMR45-4601A... -
Page 11: Troubleshooting
CENTRON GPRS SmartMeter User Guide 4 Troubleshooting 4.1 Troubleshooting Process Flow The troubleshooting support directives may involve a number of participants to resolve the issue, depending on the type of issue involved. Resolution may include TMS Administrators, TMS Operators, Field Meter Support personnel, or any user who may be required to support the TMS, its clients, or related data. -
Page 12: Troubleshooting Process Description
CENTRON GPRS SmartMeter User Guide With either process, be sure to perform these initial steps: 1. Confirm that the meter is actually installed in the field. 2. Verify that the PIN for that meter is correct. 3. Verify that the site exceeds the acceptable minimums using the Coverage Validation Unit. TMS Troubleshooting Flowchart (for meters that have been previously provisioned successfully) 4.2 Troubleshooting Process Description Process... - Page 13 Activate Pin Through Log on to the OCS and create a new case for the invalid SmartSynch pin. SmartSynch Personnel will take care of the issue and notify the user when the PIN is active. Field Site Visit - Call into...
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Page 14: Centron Display Feature
CENTRON GPRS SmartMeter User Guide 5 CENTRON Display Feature 1. SmartSynch Identifier: In general, the meter program controls the number of displays, associated fields, and display time. This 3-letter field identifies SmartSynch display among available displays. Values Description SmartSynch, Inc. - Page 15 CENTRON GPRS SmartMeter User Guide 4. SmartMeter State: provides a high-level state of SmartSynch firmware. Initial state – SmartMeter not Quality Controlled yet SmartMeter passed the Meter Integrator QC SmartMeter passed Utility QC & is ready for deployment SmartMeter is attempting to auto-configure with configuration server SmartMeter is configured &...
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Page 16: Requirements And Compliance
GPRS SmartMeter are listed as follows: FCC identifier: QHC-CENGPRS1 IC identifier: 4393B-CENGPRS1 This certification is granted to SmartSynch Inc. The reference application registered under the above identifier is certified to be in accordance with the following Rules and Regulations of the Federal Communications Commission (FCC): “This device contains GSM 1800MHz function that is not operational in U.S.
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