Summary of Contents for Imagine communications NEXIO NX1010 series
- Page 1 Hardware Guide Nexio® NX1010 Series April 2014 175-100043-01 Delivering the Moment Delivering the Moment...
- Page 2 © 2014 Imagine Communications Corp. Proprietary and Confidential. Imagine Communications considers this document and its contents to be proprietary and confidential. Except for making a reasonable number of copies for your own internal use, you may not reproduce this publication, or any part thereof, in any form, by any method, for any purpose, or in any language other than English without the written consent of Imagine Communications.
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Page 3: Table Of Contents
Contents About This Guide Intended Audience ................ 1 Finding Specific Information in This Guide ........2 Writing Conventions ................2 Related Documentation ............... 3 Obtaining Documentation ..............4 Unpacking/Shipping Information ............7 Unpacking a Harris Product ............7 Returning a Harris Product ............. 7 Technical Support ................ - Page 4 Contents Chapter 2 Getting Started Overview .................... 29 Starting the NX1010 ................30 Confirming Connection to Additional Systems ........31 Chapter 3 Monitoring Status LED Indicator Lights ................34 Buzzer ..................35 LCD Display Navigation Buttons ............35 NEXIO Monitor ................... 38 Selecting Monitored Diagnostics ..........
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Page 5: About This Guide
About This Guide About This Guide provides an overview of this guide, describes guide conventions, and tells you where to look for specific information. This section also gives you important information on unpacking and shipping your Harris product. This guide introduces and describes procedures for installing and using the NEXIO™... -
Page 6: Finding Specific Information In This Guide
About This Guide Finding Specific This table shows the location of specific information in this guide. Information in This Table 1-1 Finding Specific Information in this Guide Guide If you are looking for Go to Installing and connecting the NX1010 Chapter 1: “Installation”... -
Page 7: Related Documentation
NEXIO NX1010 Series Hardware Guide Table 1-2 Writing Conventions Convention Definition hyperlink Indicates a jump to another location within the electronic document or elsewhere. Internet address Indicates a jump to a Web site or URL. Note text Indicates important information that helps to avoid and troubleshoot problems. -
Page 8: Obtaining Documentation
About This Guide Obtaining Manuals, User Guides and other documents can be viewed or downloaded from the Harris Web site at https://premier.harris.com/ Documentation broadcast/. The Premier Customer Internet Commerce Site appears. 1 Enter your E-mail and Password, and then click Submit. Click New User? to register with Harris. - Page 9 NEXIO NX1010 Series Hardware Guide The Harris BCD Premier Website appears. 2 Under NEXIO Server, click Documentation.
- Page 10 About This Guide 3 In the Categories list, click the category of the document. 4 Click on the title of the desired document, and then click Open to view the document. Click Save and select a location to which to download the document. Tip: If you are having trouble finding a document, enter the title of the document or a keyword in the Keyword box, and then click search.
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Page 11: Unpacking/Shipping Information
NEXIO NX1010 Series Hardware Guide Unpacking/ Shipping Information Unpacking a Harris All Harris NEXIO products have been carefully inspected, tested and Product calibrated before shipment to ensure stable and trouble-free service. 1 Check the equipment for any visible damage that may have occurred during transit. -
Page 12: Technical Support
About This Guide Technical Technical support is available 24 hours a day, 7 days a week. You can contact technical support by phone or e-mail. Support Phone: +1 888-534-8246 +1 416-445-4032 (International) +1 852-2174-2504 (Asia) E-mail: BCDService@harris.com Service.Europe@harris.com... -
Page 13: Chapter 1 Installation
Installation This chapter describes how to install and begin using the NEXIO™ NX1010 series. This series of servers includes the NX1010MGX, NX1010MIOH, NX1010FCP, and NX1010PTCD. This chapter includes: Rack Mounting the NX1010 Connecting the NX1010 Ethernet Teaming Topologies Rack Mounting The NX1010 comes with the following rack mounting hardware: the NX1010 Rack slides... - Page 14 Chapter 1 Installation Adequate airflow — The NEXIO frames require adequate airflow around the chassis to provide sufficient cooling. All components draw air in through the front and exhaust via the rear of the frame. The surfaces must be clear of obstructions to provide proper air circulation and cooling.
- Page 15 NEXIO NX1010 Series Hardware Guide To rack mount the NX1010 rear rack posts front rack posts extension rail plastic retaining mechanism slide Figure 1-1 Rack Mounting 1 Attach a slide to each side of the NX1010 using (5) M10 screws. Make sure the plastic retaining mechanism is located at the back of the NX1010.
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Page 16: Connecting The Nx1010
Chapter 1 Installation Connecting the The NX1010 series rear panel connectors are shown in Figure 1-2. The function of each connector is described in Table 1-1. NX1010 Mouse Fibre Channel (4) Gigabit Gigabit Ethernet (4) Keyboard RS-232 Power Ethernet (2) Supply Modules Figure 1-2 NX1010 Rear Panel... -
Page 17: Rear Panel Port Descriptions
NEXIO NX1010 Series Hardware Guide Rear Panel Port The following sections describe the NX1010 series rear panel port Descriptions connections. Do not use wire or plastic ties on cables as this can impede cable performance. Use soft cable ties such as Velcro-based ties for wrapping cables. - Page 18 Chapter 1 Installation To insert a new power supply 1 Slide the replacement power supply into the empty slot. 2 Press firmly so that it clicks in place. If the power supply cord is in place, the module's status LED will illuminate. Mouse There is a port designated for use with a PS2 mouse.
- Page 19 NEXIO NX1010 Series Hardware Guide Gigabit Ethernet There are six Gigabit Ethernet ports on the NX1010 series (see Figure 1-4). Figure 1-4 Gigabit Ethernet Ports Harris servers that operate in a Storage Area Network (SAN) environment use Ethernet to keep all nodes in sync with each other and to perform functions not carried out via Fibre Channel.
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Page 20: Front Panel Descriptions
PORT 1 — Used for primary connection to storage. PORT 2 - 4 — Use only if directed by your system design. Front Panel The front panel of the NEXIO NX1010 Series includes the following: Descriptions SATA Drives Drive Release Buttons... - Page 21 NEXIO NX1010 Series Hardware Guide SATA Drive LCD Display Release Navigation Buttons (2) Buttons Harris NX1010MGX LCD Display SATA Drives (2) Indicators (4) Ports (2) Figure 1-5 NX1010 Front Panel SATA Drives and SATA Drive Release Buttons The NX1010 hot swappable SATA drives are 120GB mirrored boot drives.
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Page 22: Ethernet Teaming
Chapter 1 Installation Ethernet Ethernet teaming is an industry standard method that lets you increase bandwidth when needed or create hardware redundancy in case one or Teaming more Ethernet interfaces fail. A team of Ethernet adapters functions as a single virtual network interface and does not appear any different to other network devices than a non-teamed adapter. - Page 23 NEXIO NX1010 Series Hardware Guide Figure 1-6 Sample NX1010MGX Topology...
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Page 24: Nx1010Mioh
Chapter 1 Installation NX1010MIOH The NX1010MIOH (Media Host) is designed to support N + 1 NX1010MIOHs streaming data from Fibre Channel shared storage over Ethernet to clients (I/O nodes) that are attached via Ethernet. This system design allows NEXIO to scale to very large channel counts, without being vulnerable to single points of failure in the connective layer. - Page 25 NEXIO NX1010 Series Hardware Guide Figure 1-7 Sample NX1010MIOH Topology...
- Page 26 Chapter 1 Installation Figure 1-8 Sample NX1010MIOH Topology with Intrinsic Mirroring...
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Page 27: Nx1010Fcp
NEXIO NX1010 Series Hardware Guide NX1010FCP The NX1010FCP enables you to connect up to 4 Macintosh clients using direct connect or by teaming up to 4 Ethernet ports. The following examples show a sample topology for a NX1010FCP directly connecting to MACs, and a sample topology for a NX1010FCP using... - Page 28 Chapter 1 Installation Figure 1-9 Sample NX1010FCP Topology for Direct Connection to MACs...
- Page 29 NEXIO NX1010 Series Hardware Guide Figure 1-10 Sample NX1010FCP Topology for Teamed Connection to MACs...
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Page 30: Nx1010Ptcd
Chapter 1 Installation NX1010PTCD The NX1010PTCD enables you to read high resolution files from the NEXIO SAN (in all NEXIO supported standard definition and high definition formats) through the quad port Fibre Channel adapter or via Ethernet through a NX1010MIOH (Media Host). The NX1010PTCD then performs a real-time transcode of up to four independent, simultaneous streams and writes those proxy files to the NX2101LRS (Browse) server. - Page 31 NEXIO NX1010 Series Hardware Guide Figure 1-11 Sample NX1010PTCD Topology...
- Page 32 Chapter 1 Installation...
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Page 33: Chapter 2 Getting Started
Starting the NX1010 Confirming Connection to Additional Systems Overview The NEXIO NX1010 series is a slim 1 rack unit server featuring mirrored boot drives, redundant hot swap power supplies, and redundant Fibre Channel connectivity to shared storage. The NX1010 series is designed to be a platform built for file transfer operations. -
Page 34: Starting The Nx1010
Chapter 2 Getting Started Starting the This section describes how to start the NX1010 and the initial tasks you should perform once you start the NX1010. NX1010 To start the NX1010 Press the power button on the front panel. Under normal operation, the NEXIO software starts when you start the NX1010 and the following application shortcuts appear on your desktop: FTP Server... -
Page 35: Confirming Connection To Additional Systems
NEXIO NX1010 Series Hardware Guide Table 2-1 Desktop Shortcuts Application Shortcut Description Low Level Starts the Low Level Module (LLM). The Module LLM application is the core software component for communication in your NEXIO system. FTP Server Starts the FTP Server and LLM. The FTP Server lets you manage the transfer of content in and out of your NEXIO system. - Page 36 Chapter 2 Getting Started If the drives cannot be seen in Windows Device Manager: Verify that the SAN storage system is operational. Check the Fibre Channel connections. Restart the NX1010. If the SAN drives still cannot be seen: Contact Harris Customer Service for assistance. Figure 2-2 LLM Main Window The Local icon indicates the video server to which you are currently logged on.
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Page 37: Chapter 3 Monitoring Status
Monitoring Status This chapter describes how to monitor the status of the NEXIO™ NX1010 series. This chapter contains the following sections: LED Indicator Lights LCD Display Navigation Buttons NEXIO Monitor Ethernet Port Indicator Lights Fibre Channel Card Indicator Lights... -
Page 38: Led Indicator Lights
Chapter 3 Monitoring Status LED Indicator The LED indicators are on the front panel of the NX1010 series (see Figure 3-3). The front LED indicator lights show general status and health Lights of the NX1010 series. Harris NX1010MGX Indicators Figure 3-3 NX1010 series Front Panel LED Indicator Lights The LED indicators are on the front of the NX1010 series. -
Page 39: Buzzer
NEXIO NX1010 Series Hardware Guide The LED indicator lights status states are shown below. Table 3-2 LED Indicator Lights Status States Description Solid Green Status is good. Solid Red Status is bad. Buzzer The Buzzer provides the following indications: Short beep during power on (system boot up) indicates successful mirroring hardware self test. - Page 40 Chapter 3 Monitoring Status Power On and Off Button The power on and off button allows you to turn on and turn off the NX1010 series as described below: Turn On — press and hold button for 5 seconds Turn Off — press and hold button for 5 seconds Reset Button Press and hold the reset button for 5 seconds to reset the system.
- Page 41 NEXIO NX1010 Series Hardware Guide Up/Down/Right/Left Buttons The Up, Down, Right, and Left buttons navigate through the LCD display. Each display provides up to four lines of information. The following table shows an example of the information that is displayed in each location.
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Page 42: Nexio Monitor
Chapter 3 Monitoring Status NEXIO Monitor In addition to the front panel LED indicator lights, the NX1010 series has local machine monitoring software called NEXIO Monitor. NEXIO Monitor is software that runs as an application in your Windows system tray. See Figure 3-6. -
Page 43: Selecting Monitored Diagnostics
NEXIO NX1010 Series Hardware Guide Figure 3-8 NEXIO Monitor Window Selecting NEXIO Monitor lets you select which diagnostics to monitor. You can Monitored select the following diagnostics: Diagnostics Fan Failure — server fan Overheat — temperature of CPU LLM Fault — LLM functions... -
Page 44: Checking Status
Chapter 3 Monitoring Status To select a diagnostic In the Monitored Parameters area, select the check box of the desired diagnostic (see Figure 3-9). The selected diagnostic will be monitored. Figure 3-9 Monitored Parameters Area To deselect a diagnostic In the Monitored Parameters area, clear the check box of the desired diagnostic. -
Page 45: Ethernet Port Indicator Lights
NEXIO NX1010 Series Hardware Guide Table 3-4 for a description of the diagnostic status icons. Table 3-4 Status Icons Icon Description Indicates a critical problem with the fan. Indicates a critical problem with the CPU temperature. Indicates a critical problem with the LLM. - Page 46 Chapter 3 Monitoring Status The right LED indicator lights represent link information. The left LED indicator lights represent connection speed information. Table 3-5 Gigabit Ethernet LED Descriptions Label Indication Meaning Green on The port is connected to a valid link partner. Green flashing Data activity Right LED...
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Page 47: Fibre Channel Card Indicator Lights
NEXIO NX1010 Series Hardware Guide Fibre Channel The NX1010 series uses the ATTO quad-channel Celerity FC-44ES host adapter to provide the highest available throughput for Fibre Channel Card Indicator applications. Lights The Link LED indicators represent link connection information. If the Link LED is lit the storage adapter is online. - Page 48 Chapter 3 Monitoring Status...
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Page 49: Chapter 4 Troubleshooting
Troubleshooting This chapter describes workarounds or solutions for issues you may encounter when using the NEXIO™ NX1010. This chapter includes information on the following topics: The Power Supply Module General PC Troubleshooting Replacing the Boot Drive... -
Page 50: The Power Supply Module
Chapter 4 Troubleshooting The Power Supply Module Identify and Symptom: Replace Bad Power The alarm is heard. Supply Module What to do: 1 Look at the LEDs located on the front panel and the power supply modules on the back of the NX1010 series. A gray LED indicates that the power supply module is not powered on or may be defective. -
Page 51: General Pc Troubleshooting
NEXIO NX1010 Series Hardware Guide 3 If the problem has not been corrected, remove and replace the power supply module as described in the “Redundant Power Supplies” section page 4 If replacing the power supply module turns off the alarm and the LED turns green on the replaced module, the problem has been corrected. -
Page 52: Replacing The Boot Drive
Chapter 4 Troubleshooting Replacing the If a boot drive is bad, a message appears indicating that there is a RAID Access Failure (see Figure 4-14). Boot Drive Figure 4-14 RAID Access Failure Message To remove the failed drive 1 Push the drive button (see Figure 2 Pull the lever out (see Figure... - Page 53 NEXIO NX1010 Series Hardware Guide 2 Press Enter. The NVIDIA Mirror RAID Detail window appears showing the information for the new drive. 3 Press the R (Rebuild) key. The NVIDIA Mirror Select From Free Disk List appears. 4 Press the A (Add) key.
- Page 54 Chapter 4 Troubleshooting...
- Page 55 Index back panel 12 LCD display 35 boot drive replacing 48 Ethernet 41 buzzer 35 Fibre Channel 43 LED indicator lights 34 LED indicators 17 LEDs 41 checking frame status 40 connectors 12 customer support 8 monitoring diagnostics 39 Ethernet 41 NEXIO Monitor about 38 open 38...
- Page 56 Index power supply alarm reset 36 technical support 8 power supply module topologies 18 failure 46 topology replacing 47 NX1010FCP 23 NX1010MGX 19 NX1010MIOH 20 NX1010PTCD 26 rack mounting 11 rear panel 12 Fibre Channel 16 keyboard 14 USB 14 USB 14 VGA 14 related documentation 3...
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