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Patriot Pro SXTi
Service Manual
Revised 2019

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Table of Contents
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Summary of Contents for Patriot Pro SXTi

  • Page 1 Patriot Pro SXTi Service Manual Revised 2019...
  • Page 2 Software Version 3.9a Every day, thousands of billions of tons of water evaporate from the earth's surface. As the heat of the sun evaporates the water and draws from earth's surface into the atmosphere, many impurities left behind. The water vapor eventually cools to form clouds then falls back to earth as precipitation.
  • Page 3 There are several degrees of water hardness. Even moderately hard, can seriously damage the plumbing system in your home and, in time, cause inconvenient and expensive problems. Hard water is a poor cleaner because it is loaded with a variety of impurities. These dissolved impurities react with certain chemicals found in soap to form a gummy, insoluble curd.
  • Page 4 Hard water affects your house plumbing Perhaps the greatest damage done by hard water is the damage that you can't easily see. Water heaters, humidifiers, boilers and household pipes become lined with an increasingly thick layer of calcium and magnesium scale. As this scale builds up, the water flow in your pipes diminishes to such a point that new piping is usually the only realistic option to remedy the situation.
  • Page 5 THE CRIMES OF HARD WATER, METALS & CHLORINE Increased Water Heating Costs Damaged Clothing Excessive Soap Consumption Pipe Scaling Faucet and Fixture Damage Skin Problems Unpalatable Food Undesirable Tastes and Odors Premature Appliance Failure Unsatisfactory Laundry Results Unpleasant Tastes & Odors in Water Staining on Faucets, Fixtures &...
  • Page 6 Safe Every Patriot Pro is handcrafted in the USA by skilled artisans in a world-class facility to provide you with a water treatment system that exceeds industry safety, manufacturing & quality control standards to give you peace of mind.
  • Page 7: Your Responsibilities As An Equipment Owner

    Periodic replacement of media While built to the highest standards, certain media in your Patriot Pro will need to be replaced periodically. Replacement intervals vary depending on your water chemistry and water consumption habits. Consult with your water...
  • Page 8 Pur-Gard system incorporated into every Patriot Pro ensures that you have the best water quality all year The Pur-Gard long. This simple injection system is specially engineered to work in all climates to easily introduce Pur-Gard into your brine tank while the system is waiting to clean itself.
  • Page 9: Cleaning And Disinfection

    Cleaning and Disinfection Your Patriot Pro is probably the hardest working appliance in your home, processing millions of gallons of water over its service life and in turn protecting you from countless amounts of inorganic calcium, magnesium, lead, copper, zinc, iron, manganese, and other contaminants that could be in your water.
  • Page 10 System Installation & Start-up Guidelines Clear the installation area and carefully sweep the floor where the system will be installed. Test home water pressure and make sure it is 30 – 75 psi static. A code-compliant pressure regulator must be installed to protect the system on all municipal water installations. Check to confirm that the water heater has adequate heat expansion protection to protect the system from hot water damage.
  • Page 12 Understanding Your Controller Lit when the system is IN SERVICE and working normally Service Icon FLASHES when the system is going to clean at the designated regeneration time Lit when the system is being programmed Programming Icon Contact your local authorized service agent if this icon appears Information Icon Displays current cycle step during regeneration Parameter Display...
  • Page 13: System Control & Operation

    All system settings are pre-programmed at the factory and then carefully calibrated by your installer for your specific application. Your Patriot Pro SXTI System incorporates flash EEPROM memory and an innovative power backup system, which means that your system programming should never have to be reset, even in the event of an extended power outage.
  • Page 14 Programming End-user programming is generally not necessary. If you ever need to change programming, the following procedure should be used: Programming instructions at the End-User level Setting the Clock Make sure that the system is in service mode Push and hold the UP or DOWN button until the PROGRAMMING ICON is lit Use the UP or DOWN button to set the correct time of day...
  • Page 15: Diagnostics Mode

    Diagnostics Mode Diagnostics mode is accessed as follows: Press the UP and EXTRA CYCLE buttons together and hold them in for at least 5 seconds Press the UP button to scroll through the data Press the RECYCLE button to exit diagnostics mode The following diagnostic data is available for viewing: FLOW RATE Displays the current real-time flow rate through the system...
  • Page 16 Sodium Ion Exchange Resin Calcium Chloride Waste Resin Over the years the composition of ion exchange media has advanced, reflecting sophisticated global technological advances. Ion exchange resins used in your Patriot Pro SXTI System are made in the USA, without harmful toxic solvents.
  • Page 17 90 F Evertech controller Your Patriot Pro SXTI System is smart as a result of the exclusive Evertech control platform. This advanced microprocessor control system incorporates the latest hardware and software to ensure that your water is the very best that it can be. Your system can also be upgraded with the latest software and hardware as they become available.
  • Page 18 The cleaning sequence is as follows: Once your system determines that it needs to perform a cleaning, it will initiate a cleaning cycle at the preprogramed cleaning time (Normally 11pm). The cleaning cycle is controlled by the Evertech control center and exact cycle times will vary depending on your water usage habits.
  • Page 19: Troubleshooting

    Troubleshooting These troubleshooting guidelines are not intended to be all-inclusive or to substitute the expert diagnosis of your local Intermountain certified water professional. Hard (untreated) water to service Cause Solution Open or defective bypass Close or verify bypass Loss of resin Refer to problem “Loss of resin”...
  • Page 20 Softener fails to draw brine Cause Solution Low operating pressure Verify operating pressure; must exceed 30 psi static Plugged injector Clean injector Plugged injector screen Clean injector screen Piston stuck in incorrect position Inspect drivetrain and perform remedial action Restricted/Obstructed drain line Check drain line for kinks, restrictions or obstructions Restricted/Obstructed brine line Check brine line for kinks, restrictions or obstructions...
  • Page 21 Valve fails to refill brine tank Cause Solution Verify that refill time corresponds to salt level and amount Improper brine refill time setting of resin Plugged refill flow control Clean flow control System uses too much salt Cause Solution Refer to problem “Excessive water in brine tank” Excessive water in brine tank —...
  • Page 22 Loss of resin through drain line Cause Solution Lower and/or upper distributor damaged Replace distributor(s) Leak between riser tube and upper Verify that riser tube is seated correctly and is not cracked distributor Heat and/or Pressure Damage Inspect pressure regulating valve and hot water backup protection devices.
  • Page 23 STATEMENT OF LIMITED PRODUCT WARRANTY 1st year of ownership This residential water system is warranted as to workmanship and material for a period of one year from date of original installation at the original installation site, if properly installed by an Intermountain Soft Water Certified Installer.

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