Aperio Locks User Manual

How to use aperio locks with access portal

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Information contained in this document is for anyone interested in how to use Aperio in

Access Portal. We describe supported features, configuration using the Aperio Programming

tool and then configuration and use of Aperio Locks in Access Portal.

Revision Date

2016/09/09

2016/11/25

2017/01/18

2017/03/24

2017/07/06

WHITE PAPER

How to use Aperio Locks

with Access Portal

Revision Author

Warren Boucher

Comments

Initial Revision

Remote Unlock

Upgrading Firmware, Licensing, Minimum Requirements

Added section for FAQ's.

Updated Appendix A, Supported Features.

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Summary of Contents for Aperio Locks

Page 1 How to use Aperio Locks with Access Portal Information contained in this document is for anyone interested in how to use Aperio in Access Portal. We describe supported features, configuration using the Aperio Programming tool and then configuration and use of Aperio Locks in Access Portal.
Page 2: Table Of Contents
Table of Content 1. Minimum Software / Firmware Requirements 2. Overview 3. Aperio Hardware Configuration 4. Access Portal Configuration Troubleshooting & FAQ’s Appendix A - Access Portal Features Appendix B - Door Mode Support Appendix C - Firmware Upgrade...
Page 3: Minimum Software / Firmware Requirements
1. Minimum Software / Firmware Requirements Requirement Version Comments Access Portal Software V2.0 Basic, Pro or Enterprise IP Communication Hub (AH40) V1.5.2368 FW for communications hub Locks V3-3.2.x FW for locks...
Page 4: Overview
Access Portal. Although Aperio v3 Locks support an offline cache of up to 200 credentials over the last 30 days, we recommend that the offline cache is only used if you are confidant the network will only drop in emergencies.
Page 5 The certificate of which needs to be provided when configuring Access Portal. This can be a self signed certificate. Aperio communication hubs and locks are installed into Access Portal as system controllers and readers emulating impro hardware. Tagholders are enrolled into Access Portal and granted access to doors as per normal.
Page 6: Aperio Hardware Configuration
The password entered here will be required every time you need to later make changes to the configuration of a communication hub or one of its paired locks. The password must be at least 8 characters long and container at least one uppercase letter, one lowercase letter and one number.
Page 7 Aperio Programming Application - Main installation window Step 3: Select the communication hub from the scan results You need to select a communications hub to configure. The next step is to pair locks with the communication hub. Aperio Programming Application - Scan for communication hubs result.
Page 8 Aperio Programming Application - Main installation window with selected communications hub 4.2 You should see the below dialog. You now have 30 seconds to present a tag to locks that you want paired to the communication hub. If you don’t have enough time, repeat from step 4.1.
Page 9 4.3 Check that all of the locks that were expected to be paired with the communication hub are displayed in the main window. If not, repeat from step 4.1 Aperio Programming Application - Result of pairing locks to a communication hub.
Page 10 To configure a lock, right click the lock from the main configuration window, -> select lock sensor -> select configure. This will launch a configuration wizard that will take you through the steps required to configure the locks. Current configuration settings are not always displayed For example, the override credentials section does not show current override credentials.
Page 11 End character. For most modes of use in Access Portal we recommend the use of an End Character. Aperio Programming Application - Lock Keypad Configuration Aperio Programming Application - Keypad configuration. This allows different length values to be entered as well as a combination of values.
Page 12 Portal. IMPORTANT NOTE ON SECURITY Once the communication hub has been installed into Access Portal, the communication hub and locks need to be changed to customer mode to secure communications. This is only done once installed into Aperio Programming Application - Lock Security...
Page 13 Access Portal) For newer v3 locks you can usually leave the default time to 60 minutes. The v3 locks support a low powered message (Polling interval configured on the previous tab) to check if there are new messages from Access Portal.
Page 14 Portal. IMPORTANT NOTE ON SECURITY Once the communication hub has been installed into Access Portal, the communication hub and locks need to be changed to customer mode to secure communications. This is only done once installed into Aperio Programming Application - Access Portal because Access Portal specifies the Communication hub security mode settings.
Page 15 Access Portal) For newer v3 locks you can usually leave the default time to 60 minutes. The v3 locks support a low powered message (Polling interval configured on the previous tab) to check if there are new messages from Access Portal.
Page 16 From here, you get a summary of the changes that were made so that you can review the changes before sending the configuration to the communication hub. Aperio Programming Application - Communication hub Device Update...
Page 17: Access Portal Configuration
Step 1: Configure Aperio Communications For Access Portal (AP) to support Aperio Locks, AP needs to be able to talk to the communication hubs that Aperio Locks are paired with. These communication settings can be found under AADP (Assa Abloy Device Protocol) Settings on the Miscellaneous Settings tab of the AP server.
Page 18 1. Select the hub from the selection list. 2. Click the install button. A hub can be installed multiple times for the case where additional locks have been paired since the initial install. Access Portal Web Client - Site -> Install...
Page 19 Aperio locks need to be licensed before they will work with Access Portal. If you already have a license file for you locks, click the “Import Unlock File” button from AADP (Assa Abloy Device Protocol) Settings on the Miscellaneous Settings tab of the AP server.
Page 20 ● Exit reader is the Aperio Lock that is considered the secure side of the door or the inside reader. ● Building - A door can be said to be part of a building. This is useful for reporting.
Page 21 4. Select a zone. (By default, there will be a zone per communications hub that has been installed. The zone that is selected will filter the reader selection options) 5. Select an entry and / or exit reader for the door. (This is where you select the Aperio Locks that you have installed.) 6.
Page 22: Troubleshooting & Faq's
● It’s possible that the access portal software and the aperio hub are using different certificates. Take the aperio hub out of customer mode and wait for it to connect to the access portal system. If the hub stays connected, switch it back the customer...
Page 23: Appendix A - Access Portal Features
Appendix A - Access Portal Features Appendix A defines how Access Portal feature are supported with Aperio Locks ➢ Access ○ Live! Transactions ○ Linking Management ○ Linking History ○ Tagholders (Including provided variations & custom variation) ○ Batch Operations ○...
Page 24 P artial - Access Portal uses a UID for authentication, some HID tags such as iClass used with Aperio locks authenticate using an Access ID. The MDE does not read an Access ID so enrollment needs to be done using an Omni Key ○...
Page 25: Appendix B - Door Mode Support
Appendix B - Door Mode Support Appendix B defines how Access Portal Door Mode Patterns are supported with Aperio Locks. Door Mode Patterns Supported? Additional Information Armed Supported Treated as Tag Mode Emergency Supported Treated as Unlocked Mode Finger Denied Biometric Event...
Page 26: Appendix C - Firmware Upgrade
. An authorized restart can be made either on a secure ASSA ABLOY Device Protocol connection, or on a secure connection with the Aperio Programming Application. In both cases the communication for the restart command is protected by a customer specific key.
Page 27 To perform an authorised restart of the hub for firmware upgrade, right click a lock -> select communication hub -> select restart. Firmware file encryption The firmware files delivered by ASSA ABLOY are encrypted in order to protect the firmware code.
Page 28 2 minutes, then the hub will restart running the new firmware Firmware Upgrade Lock Upgrading a lock is simpler than upgrading a lock and can be done entirely using the Aperio Programming Application and a person with a tag.