L-1 Bioscrypt V-Station 4G Installation Manual
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L-1 Bioscrypt V-Station 4G Installation Manual

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Bioscrypt
V-Station™ 4G
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Bioscrypt
V-Flex™ 4G
Document Version 1.0

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Summary of Contents for L-1 Bioscrypt V-Station 4G

  • Page 1 Installation Guide ® Bioscrypt V-Station™ 4G ® Bioscrypt V-Flex™ 4G Document Version 1.0...
  • Page 2 THE PROGRAM(S) DESCRIBED IN THIS PUBLICATION AT ANY TIME. IMPORTANT—Please refer to the L-1 Identity Solutions End User License Agreement document and read it carefully before using any L-1 Identity Solutions software on your computer. This document con- tains important information about your legal rights.
  • Page 3 CE under the R&TTE Directive, related to the radio transceivers that are part of their design. Warning to Users Caution: Changes or modifications not expressly approved by Bioscrypt Inc. could void the user’s authority to operate the equipment. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 4: Table Of Contents

    2.3.1. Parts List ......................2-6 2.4. Choosing the Install Location ..................... 2-7 2.5. Plan Device Network ......................2-8 2.6. Choose Network Type ....................... 2-9 2.6.1. RS-232 ....................... 2-9 2.6.2. RS-485 ....................... 2-9 Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 5 5.1. System Start-up Overview ....................5-2 5.2. Device Configuration Check ....................5-2 5.3. RS-232 to RS-485 Converter Ground Fault Check ............5-3 5.4. Device Ground Fault Check....................5-3 6. Configure Device..........................6-2 6.1. Register Device........................6-2 Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 6 8.1.5. Error 27502 - SQL Server Does Not Exist ............8-6 8.1.6. Insufficient System Memory ................8-7 8.1.7. Out of Disk Space ....................8-8 9. Company Contacts..........................9-1 9.1. Registering your Product ....................9-1 Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 7 Table of Contents This page left blank intentionally Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 8 Table 2-1: Communications Network Comparison ................2-9 Table 2-2: Category 5 Cable Characteristics ..................2-10 Table 2-3: V-Station 4G and V-Flex 4G Power Requirements ............2-12 Table 4-1: PoE Pin Assignments ......................4-9 Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 9 List of Tables This page left blank intentionally Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 10 Power Over Ethernet QVGA Quarter Video Graphics Array Random Access Memory RoHS Restriction of Hazardous Substances Thin Film Transistor Uninterruptible Power Supply Universal Serial Bus Volts Alternating Current Volts Direct Current Watt Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 11 List of Acronyms This page left blank intentionally Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 12 Administrator - A user who is authorized to manage the settings and user information of a fingerprint reader. Administrators can enroll or delete users and change device settings. Single Door Access Control - The capability of controlling/monitoring all functions related to a single entry/exit point. Part No. 430-4G-200-00-000 xiii © 2009, L-1 Identity Solutions Inc.
  • Page 13 Glossary This page left blank intentionally Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 14 1.4. Device Dimensions ......................1-6 1.4.1. V-Station 4G ...................... 1-6 1.4.2. V-Flex 4G ......................1-7 1.5. Safety Precautions ......................1-8 1.5.1. Grounding ......................1-8 1.5.2. Electro-Static Discharge ..................1-8 1.5.3. Device Handling Guidelines ................1-8 Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 15: Introduction

    1. I NTRODUCTION This manual provides step-by-step procedures for installing a Bioscrypt V-Station 4G or V-Flex 4G de- vice. It covers the entire process of physically installing the device, making the necessary power, ground, and network connections, and registering the device in SecureAdmin. Instructions for field re- pairs and cleaning are also provided.

  • Page 16: Product Overview

    Finger Scan (QVGA, 16 million color) Sensor Ridge-Lock™ Function Power Indicator Keys Navigation Optional Internal Keypad Smart Card or Proximity Reader Illuminated Keypad Housing USB Port Figure 1-1: V-Station 4G Device Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 17: V-Flex 4G

    Introduction 1.2.2. V-F Tricolor Pass/Fail Indicator LEDs (Amber/Off/Green/Red) Finger Scan Sensor Ridge-Lock™ Power Indicator Optional Internal Smart Card or Proximity Reader Housing USB Port Figure 1-2: V-Flex 4G Device Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 18: Sensors

    Figure 1-4: UPEK TCS2 Sensor 1.3.1. S ECUGEN PTICAL Key Features: • Optical Fingerprint sensing • 258 x 336 Sensor Array 500 DPI • +/- 15kV Air ESD Resistance Figure 1-5: Secugen Optical Sensor Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 19: Device Dimensions

    Introduction 1.4. D EVICE IMENSIONS 1.4.1. V-S TATION 164.58 73.04 159.38 All dimensions in millimeters (mm). Figure 1-6: V-Station 4G Dimensions Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 20: V-Flex 4G

    Introduction 1.4.2. V-F 89.14 30.00 70.53 98.00 158.67 67.50 30.00 All dimensions in millimeters (mm). Figure 1-7: V-Flex 4G Dimensions Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 21: Safety Precautions

    Do not attempt to disassemble the device in any way beyond what is necessary for sensor field replacement. Do not use the device for any purpose other than for what it was designed. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 22 Do not allow users to place or hang objects on the device, such as coffee cups or purses. Do clean the device regularly to remove dust, grime, and fingerprint residue. Do instruct users how to present a fingerprint correctly. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 23 Introduction This page left blank intentionally Part No. 430-4G-200-00-000 1-10 © 2009, L-1 Identity Solutions Inc.
  • Page 24 2.6.2.1. RS-485 Cable Specification ............. 2-10 2.6.2.2. RS-485 Cable Lengths ..............2-10 2.6.2.3. RS-485 Network Topology ............... 2-10 2.6.3. Ethernet ......................2-11 2.6.4. Wireless Network Design Considerations ............2-11 2.7. Choose Power Source ....................2-12 Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 25: Planning The Installation

    Determine the availability of a quality earth ground • V-Series 4G devices are intended for indoor use only. If you have any unresolved issues with the items on this list, contact L-1 EAS Technical Support for additional information before beginning any installation. WARNING V-Station 4G and V-Flex 4G devices should be installed by only a qualified technician.

  • Page 26: Recommended Steps For A Successful Installation

    L-1 EAS recommends following these steps for a successful installation: Plan the installation - Choose the type of hardware required, decide if a network is required, and decide on the location and number of required devices.

  • Page 27: Requirements

    Hard disk space: 10 MB 2.2.2.2. S ECURE DMIN LIENT EQUIREMENTS • Hard disk space: 25 MB 2.2.2.3. M 3.5 R ICROSOFT RAMEWORK EQUIREMENTS • Hard disk space: Up to 500 MB might be required Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 28: Supported Operating Systems

    SecureAdmin client component, and during the client installation, you are asked to specify which type of certificate SecureAdmin server will be using (the self-signed certificate provided with the SecureAdmin server component installation or a signed certificate from another authority such as VeriSign. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 29: Ethernet

    SecureAdmin software. The product documentation is also available online at: http://www.l1id.com/pages/450-product-manuals The documentation is provided in Adobe Acrobat format (PDF). The Adobe Acrobat Reader application is available on the Installation CD or at: http://www.adobe.com Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 30: Choosing The Install Location

    • Proximity to other switch plates or fixtures (the device should ideally be mounted in-line with other plates or fixtures) • Distance from the floor to the top of the device (L-1 EAS recommends using a height be- tween 48 and 54 inches).

  • Page 31: Plan Device Network

    Chapter 4. To avoid externally generated transients, do not run any wires near utility AC power wiring, light- ning rod grounding wire, etc. Grounding equipment is required for ESD protection and safety. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 32: Table 2-1: Communications Network Comparison

    31 V-Station 4G devices to a PC with an external RS-232 to RS- 485 converter (available from L-1 EAS). Second, the RS-485 specification allows for cable run lengths up to 4000 feet (1200 meters) at modest baud rates.

  • Page 33: Table 2-2: Category 5 Cable Characteristics

    Terminating only two endpoints solves the loading problem, but creates transmission line problems at the unterminated ends. A true daisy chain configuration avoids these problems. Part No. 430-4G-200-00-000 2-10 © 2009, L-1 Identity Solutions Inc.
  • Page 34 Multiple Access Points - "Repeaters" or multiple access points can solve signal strength problems that may be caused by either distance or loss due to interference. Part No. 430-4G-200-00-000 2-11 © 2009, L-1 Identity Solutions Inc.

  • Page 35: Choose Power Source

    115 VAC apart. If these sub- systems are interconnected, the large potential difference can cause equipment damage or per- sonal injury. L-1 EAS recommends using a dedicated regulated DC power supply. All factory-supplied power supply assemblies are either switching or regulated linear supplies and are isolated for safety and to minimize ground loop problems.
  • Page 36 3.2.1. Modifying an Installation of SecureAdmin Client ..........3-12 3.2.2. Repairing an Installation of SecureAdmin Client ..........3-12 3.2.3. Uninstalling SecureAdmin Client ..............3-12 3.2.4. Upgrading an Installation of SecureAdmin Client ........... 3-13 Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 37: Install Software

    Figure 3-1: Install Menu 2. Click Server Installation. The InstallShield Wizard starts and the target system is examined for prerequisite software. Any necessary software is listed (see Figure 3-2). Figure 3-2: Prerequisites Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 38 (see Figure 3-3). The installation process continues automatically after the computer is restarted. Figure 3-4: SecureAdmin Server Installation Wizard 5. The Secure Admin Server Installation Wizard is displayed (see Figure 3-4). Click Next to continue the setup process. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 39 Install Software Figure 3-5: SecureAdmin Server License Agreement 6. The L-1 EAS License Agreement is displayed. Select the appropriate radio button to agree with the terms and then click the Next button. Figure 3-6: SecureAdmin Server Choose Destination Location 7. The Choose Destination Location screen is displayed (see Figure 3-6). Accept the default installation folder and click the Next button or click Browse to choose your own installation path.

  • Page 40: Sql Server 2005 Express Edition

    Enter the name of the database catalog or click Browse to select an existing database catalog. d. Click Next to continue. If you selected the Oracle 10G Express Edition option, it will be installed locally if it is not already installed. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 41: Secureadmin Client

    10. Click Next to continue. 11. Click Finish. This completes the SecureAdmin server installation and exits the installer. WARNING L-1 EAS recommends using a single installation of SecureAdmin Server and a single database per site. Multiple databases cannot be combined. NOTICE A SecureAdmin server cannot be hosted on a Virtual Machine.

  • Page 42: Uninstalling Secureadmin Server

    PGRADING AN NSTALLATION OF ECURE DMIN ERVER To upgrade a previous version of SecureAdmin Server, first uninstall the older version using Windows Add/Remove Programs or the SecureAdmin installer, then re-install SecureAdmin Server. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 43: Secureadmin Client

    2. Click Client Installation. The InstallShield Wizard is started and the target system is examined (see Figure 3-9 below). The Welcome screen is displayed (see Figure 3-10 on the next page). Figure 3-9: InstallShield Wizard Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 44 3-11). Figure 3-11: SecureAdmin Client License Agreement 4. The L-1 EAS License Agreement is displayed. Select the appropriate radio button to agree with the terms and then click the Next button. The Choose Destination Location screen is displayed (see Figure 3-12) on the next page.
  • Page 45 SecureAdmin displays crosshair placement feedback instead of fingerprint images while enrolling templates. 7. Click the Next button. The InstallShield Wizard completes the installation and displays a Finished screen (see Figure 3-14 on the next page). Part No. 430-4G-200-00-000 3-10 © 2009, L-1 Identity Solutions Inc.
  • Page 46 Install Software Figure 3-14: InstallShield Wizard Finished 8. Select either or both of the optional Check Create Desktop Icon and Launch Secure Admin Client check boxes. 9. Click the Finish button. Part No. 430-4G-200-00-000 3-11 © 2009, L-1 Identity Solutions Inc.

  • Page 47: Modifying An Installation Of Secureadmin Client

    To uninstall SecureAdmin client by using the Remove option within the installation file, follow the instructions for repairing an installation. Select the Remove option instead of the Repair option, then follow the prompts. Part No. 430-4G-200-00-000 3-12 © 2009, L-1 Identity Solutions Inc.

  • Page 48: Upgrading An Installation Of Secureadmin Client

    LIENT To upgrade a previous version of SecureAdmin Client, first uninstall the older version using Windows Add/Remove Programs or the SecureAdmin installer, then re-install the new version of SecureAdmin Client. Part No. 430-4G-200-00-000 3-13 © 2009, L-1 Identity Solutions Inc.
  • Page 49 Install Software This page left blank intentionally Part No. 430-4G-200-00-000 3-14 © 2009, L-1 Identity Solutions Inc.
  • Page 50 4.7.1. Ethernet Network Connections ................4-9 4.7.2. RS-232/RS-485 Network Connections .............. 4-9 4.7.3. Wireless Network Connections ............... 4-11 4.8. Connect Device to Door ....................4-12 4.9. Aux Port .......................... 4-14 4.10. Install Ferrite Core ......................4-15 Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 51: Install Hardware

    To install the mounting plate on to an electrical box, screw the mounting plate to the box with the provided 6-32 screws. CAUTION When installing a recess-mounted V-Flex 4G device, be careful not to dam- age the tamper switch, as careless handling can shear it off. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 52 Install Hardware Figure 4-1: V-Flex 4G Flush-mount Mounting Plate Figure 4-2: V-Flex 4G Recessed-mount Mounting Plate Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 53 Install Hardware Figure 4-3: V-Station 4G Mounting Plate NOTICE The V-Station 4G device can only be flush mounted. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 54: Installation Hardware

    30 degrees to the wall and gently lifting it up off the hooks on the mounting plate. Pivot Point Figure 4-4: Device Open for Installation or Service Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 55 (12 AWG) and be as close to the termination point (water pipe, etc.) as possible. Power Power Earth Ground 3-pin Mini Connector (Pin 3 is Earth Ground) Figure 4-5: Earth Ground Connection Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 56: Connect Device To Power Source

    Figure 4-6: Connections for an External Wall Adapter External 12 VDC 1 – PWR Power Source 2 – GND 3 – EARTH Mini Earth Ground Connector Figure 4-7: Connections for an External Power Source Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 57 RJ-45 Ethernet interface. When these devices are to be powered over Ethernet, an IEEE 802.3af compliant Active Midspan Injector must be used (see Figure 4-9). Such an injector is not supplied with L-1 EAS products. An example of a suitable PoE injector is Model No. AT-6101G from Allied Telesis Inc. (http://www.alliedtelesis.com).

  • Page 58: Connect Device To Network

    ETWORK ONNECTIONS To connect a device to an RS-232 or RS-485 network, connect the appropriate wires to the provided pigtail in accordance with the pin-out diagram in Figure 4-11 (next page). Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 59 Each device should have pin 3 of the mini-connector connected to earth ground. After all devices are configured and connected to the RS-485 network, the baud rate can be increased to the highest supported rate (some experimentation might be re- quired). Part No. 430-4G-200-00-000 4-10 © 2009, L-1 Identity Solutions Inc.

  • Page 60: Wireless Network Connections

    • WPA Personal • WPA2 Personal. NOTICE L-1 EAS does not recommend using the "No encryption" mode. 4. Enter the Admin menu on the device by pressing the Left arrow and Enter keys simultaneously. 5. Key in the Admin password (default is "0000") and press OK.

  • Page 61: Connect Device To Door

    170 mA capacity of the V-Station 4G or V-Flex 4G device's internal relay. Part No. 430-4G-200-00-000 4-12 © 2009, L-1 Identity Solutions Inc.
  • Page 62 DC Power Supply Relay Coil for External Relay DC Power Supply Deadbolt/Door Strike External Relay Contacts Con 1 Con 2 N.O. N.C. Snubber Diode 1N4007 Figure 4-13: Connections for External Relay Operation Part No. 430-4G-200-00-000 4-13 © 2009, L-1 Identity Solutions Inc.

  • Page 63: Aux Port

    CAUTION Current rating of the Aux port is not to exceed 100 mA Maximum. Figure 4-14: Location of Aux Port (V-Station 4G) Figure 4-15: USB Memory Key Part No. 430-4G-200-00-000 4-14 © 2009, L-1 Identity Solutions Inc.

  • Page 64: Install Ferrite Core

    DC & I/O Lines P/N: STEWARD 28A4155-0A2 Install the ferrite cores as close to the device as possible, as shown in Figure 4-16 below. Figure 4-16: Installation of Ferrite Cores Part No. 430-4G-200-00-000 4-15 © 2009, L-1 Identity Solutions Inc.
  • Page 65 Install Hardware This page left blank intentionally Part No. 430-4G-200-00-000 4-16 © 2009, L-1 Identity Solutions Inc.

  • Page 66: System Start-Up Procedures

    5. System Start-up Procedures ......................5-2 5.1. System Start-up Overview ....................5-2 5.2. Device Configuration Check ....................5-2 5.3. RS-232 to RS-485 Converter Ground Fault Check ............5-3 5.4. Device Ground Fault Check....................5-3 Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 67: System Start-Up Procedures

    5.1. S YSTEM TART VERVIEW L-1 EAS recommends always following these system start-up steps: 1. Do not apply power to any device. 2. Check all wiring and device configurations. 3. Disconnect all devices from the communication line. 4. Check the supply voltage for correct voltage.

  • Page 68: Rs-232 To Rs-485 Converter Ground Fault Check

    5. Repeat Steps 1 through 3 with each of the RS-485 signal lines (+ and -). 6. Connect the new device to the RS-485 line only if no ground fault is found. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 69 System Start-up Procedures This page left blank intentionally Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 70 EVICE Chapter Overview This chapter explains how to configure a device and calibrate a device sensor using the SecureAdmin Client application. Chapter Index 6. Configure Device..........................6-2 6.1. Register Device........................6-2 Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 71: Configure Device

    2. Double-click the Network tab. Three buttons are displayed (see Figure 6-1). Figure 6-1: Network Sidebar Tab 3. Click the Register via Server button. A Register via Server dialog box is displayed (see Figure 6-2 on the next page). Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 72 Devices with "plus" signs in their icon are available to add. 6. In the list, click the icon of the device you want to register. A Register Device dialog box is displayed (see Figure 6-3). Figure 6-3: Register Device Dialog Box Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 73 2. Double-click the Network tab. Three buttons are displayed. 3. Click the Register via client button. The Step 1 Find Device dialog box is displayed (see Figure 6-5). Figure 6-5: Step 1 Find Device Dialog Box Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 74 6. Click Next. The Step 2 Device Information dialog box is displayed (see Figure 6-6). Figure 6-6: Step 2 Device Information Dialog Box 6. Click Next. The Step 3 Server Communication Parameter dialog box is displayed (see Figure 6-7 on the next page). Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 75 10. Enter a Device Name. 11. Select the Group the device will belong to from the drop-down menu. 12. Click Register. The Device Summary dialog box is displayed (see Figure 6-9 on the next page). Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 76 Configure Device Figure 6-9: Device Summary Dialog Box 13. Click OK. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 77 Configure Device This page left blank intentionally Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 78 7.1.1. Disarming the Tamper Protection ..............7-2 7.1.2. Replacing the Sensor ..................7-3 7.1.2.1. V-Flex 4G .................... 7-3 7.1.2.2. V-Station 4G ..................7-5 7.1.3. Calibrating the Sensor ..................7-7 7.2. Cleaning ..........................7-9 Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 79: Maintenance And Cleaning

    To access the tamper-protection setting on the V-Station 4G device using the keypad: 1. Enter the Admin menu on the device by pressing the Left arrow and Enter keys simultaneously. 2. Key in the Admin password (default is "0000") and press OK. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 80: Replacing The Sensor

    EPLACING THE ENSOR WARNING The sensors can only be replaced with the same type as previously used. L-1 EAS does not support changing the type of sensor. Different types of sensors are not interchangeable, and the device will fail to operate.
  • Page 81 The parts shown in Figure 7-3 are assembled at the factory and are not meant to be removed by the end user. Removing any of these parts will void the warranty. Figure 7-3: Non-Removable Parts (V-Flex 4G) Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 82: V-Station 4G

    6. Disconnect the sensor module wiring harness from the sensor module. Do not damage the wiring harness as it will be re-used with the new sensor module. 7. Reassembly is the reverse of disassembly. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 83 The parts shown in Figure 7-5 are assembled at the factory and are not meant to be removed by the end user. Removing any of these parts will void the warranty. Figure 7-5: Non-Removable Parts (V-Station 4G) Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 84: Calibrating The Sensor

    2. Select the device you want to calibrate in the Current Device menu. 3. Click Calibrate. Wait as the device sensor is calibrated. 4. Click Next. The Calibration Wizard Step 2 dialog box is displayed (see Figure 6-11 on the next page). Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 85: Cleaning

    The capture results are displayed (see Figure 6-12). Figure 7-8: Calibration Wizard Capture Results Dialog Box 7. Click Close. The device sensor is now fully calibrated and ready to use. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 86: Cleaning

    Use of wipes does, however, helps keep sensor and button surfaces hygienic and makes an excellent complement to periodic cleaning. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 87 Maintenance and Cleaning This page left blank intentionally Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 88 8.1.4. Error 27502 - User Not Associated with Trusted SQL Server ......8-5 8.1.5. Error 27502 - SQL Server Does Not Exist ............8-6 8.1.6. Insufficient System Memory ................8-7 8.1.7. Out of Disk Space ....................8-8 Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 89: Troubleshooting

    “Finish”). If it occurs, it means that the user does not have sufficient rights to install software on the computer. Log off and log on either as a Administrator or another user that has sufficient privileges to install software and perform the setup process again. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 90: Error 27552 - Error Creating Database

    This error can occur during SecureAdmin Server installation process. If it occurs, it means that the user does not have sufficient privileges to access a specific SQL database. Contact your IT department to ensure that your privileges are correct for the specified database. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 91: Invalid Password

    The password should be between 8 and 30 characters long and contain at least one capital letter, one number, and one non-alphanumeric character. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 92: Error 27502 - User Not Associated With Trusted Sql Server

    InstallShield Wizard could not access the specified SQL database. Check your user name and password or contact your IT department to ensure that your user name is associated with the specified SQL database. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 93: Error 27502 - Sql Server Does Not Exist

    Check your user name and password or contact your IT department to ensure that your user name is authorized to access the specified SQL database. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 94: Insufficient System Memory

    If it occurs, it means that the computer you are trying to install SecureAdmin Server on does not have sufficient system memory. Install more memory or install on a different machine. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.

  • Page 95: Out Of Disk Space

    If it occurs, it means that the computer hard drive you are trying to install SecureAdmin Client on does not have sufficient hard drive space. Install a larger hard drive or install to a another hard drive that has sufficient disk space. Part No. 430-4G-200-00-000 © 2009, L-1 Identity Solutions Inc.
  • Page 96 EGISTERING YOUR RODUCT Registering your L-1 products is quick and easy and entitles you to a wide range of benefits such as notifications of product updates, newsletters, special offers, and invitations to L-1 Enter- prise Access Division events and training seminars.

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