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American Telecom UA23324H Owner's Manual

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IMPORTANT SERVICE INFORMATION
Read this manual before attempting to setup or use this instrument. It contains
important information regarding safe installation and use. Keep this manual for
future reference. Also save the carton, packaging and proof of purchase to
simplify and accelerate any needed action.
WARNING
To prevent fire or shock hazard, do not expose this product to rain or any type of
excess moisture. If it is accidentally dropped into water, the AC adapter should
immediately be unplugged from the wall along with the telephone line cord.
THIS SYMBOL IS INTENDED TO ALERT THE USER OF
THE PRESENCE OF IMPORTANT OPERATING AND
MAINTENANCE (SERVICING) INSTRUCTIONS IN THE
OWNER'S MANUAL.
UA23324H
CARTON CONTENTS
• UA23324H Base and Handset
• Rechargeable Ni-Mh Battery Pack
• Telephone Line Cord
• AC Adaptor
• User's Manual (English and Spanish)
• Warranty Card
• Pay N' Talk Quick Start and Service Guides
• My Account Card (English and Spanish)
• Privacy Statement
080306A-1
1

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  • Page 1 THE PRESENCE OF IMPORTANT OPERATING AND MAINTENANCE (SERVICING) INSTRUCTIONS IN THE OWNER'S MANUAL. UA23324H CARTON CONTENTS • UA23324H Base and Handset • Rechargeable Ni-Mh Battery Pack • Telephone Line Cord • AC Adaptor • User’s Manual (English and Spanish) • Warranty Card •...
  • Page 2 The contents of this package, and the functions of your particular unit, may vary slightly from the features explained in this manual. SAVE THESE INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: Read and understand all instructions.
  • Page 3 10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
  • Page 4 MAINTENANCE Use a damp cloth to clean the plastic cabinet. A mild soap will help to remove grease or oil. Never use polish, solvents, abrasives or strong detergents since these can damage the finish. Your phone should be situated away from heat sources such as radiators, heaters, stoves or any other appliance that produces heat.

  • Page 5: Fcc Notice

    Disconnect telephone lines before installing batteries SAVE THESE INSTRUCTIONS FCC NOTICE The FCC requires that you be advised of certain requirements involving the use of this telephone. This telephone is hearing aid compatible. This equipment complies with 47 CFR Part 68 requirements. On the bottom of this equipment is a label that contains, among other information, the ACTA registration number and Ringer Equivalence Number (REN) for this equipment.
  • Page 6 USOC jack type is RJ11C and the compatible jack is part 68 compliance. NOTICE: If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this [equipment ID] does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
  • Page 7 For a handset that has the potential to be used in a body worn configuration and has been tested and certified with a specific accessory device(s): For body worn operation, this handset has been tested and meets the FCC RF exposure guidelines when used with the (manufacturer name) accessories supplied or designated for this product.
  • Page 8 UA23324H CONTROLS DIAGRAM Intercom Button LCD Display Option/Mute/ CID/ Button (Phonebook) Button Redial/Pause Button Menu/OK/ (Power) Button Speakerphone/ Answer Call MUTE MENU RE/PA Exit/ EXIT Button (End Call) Button Dialed Calls # / CONF/ Button (Move Right)/ CONF (Lock Keypad)

  • Page 9: Charge Led Indicator

    UA23324H CONTROLS DIAGRAM LINE Jack DC 6V Jack DC 6V Jack 6VDC 250mA CHARGE LED Indicator CH ARGE PAGE Button PAGE IN USE/CHARGE LED Indicator CHA RGE IN US E 080306A-1...

  • Page 10: Dialed Calls

    Increases the earpiece volume during a call. DIALED CALLS/ Button – The UA23324H can save the last 10 dialed numbers. Review the redial list from idle mode. Scrolls down through lists and menu options. Decreases the earpiece volume during a call.
  • Page 11 Button - Used to temporarily change the dialing mode from Pulse to Tone when dialing in the Pulse mode. Press to move left on the large LCD Display. When the phone rings, you can press the Button to deactivate the coming ringer. In this situation, press any keypad to activate the ringer.

  • Page 12: Installation

    TEL LINE jack – Accepts the line cord for connection to the telephone outlet. INSTALLATION CAUTION: USE ONLY THE Ni-Mh BATTERY TYPE INCLUDED WITH THIS UNIT. USE OF OTHER BATTERY TYPES MAY CAUSE INJURIES OR DAMAGE. Remove the battery compartment cover of the handset by pressing the top of the cover and sliding it down.
  • Page 13 Belt clip hook (Figure 2) WALL USE: Wall Mounting (Standard Wall Jack) Install the wall mount bracket at the position as shown in Figure 3. Connect the short telephone line cord to the TEL LINE jack. Connect the opposite end of the telephone line cord to the modular wall jack.

  • Page 14: Power Connection

    (Figure 4) Drive a screw into each of the holes. Tighten them to the end of the screw lines, only leaving the smooth part of the screw head outside the wall. Place the unit onto the screws, then slide it down firmly to fasten the base securely.

  • Page 15: Initial Setup

    Charger Base Unit DC6V Jack AC Outlet AC Outlet DC 6V Jack 6 VDC 2 5 0 mA AC Adaptor AC Adaptor Plug Plug AC Adaptor 6VDC Adaptor (Figure 6) INITIAL SETUP Please follow these steps before using the cordless telephone for the first time. Ensure that the handset battery pack is installed and charged fully (for at least 14 hours initially) Ensure that all connections (line cord and adapter cord) are properly...

  • Page 16: Registering The Handset

    REGISTERING THE HANDSET (NOTE: Maximum of 5 handsets can be linked to the same base unit; Maximum of 4 bases per handset) You can purchase additional handsets (5 handsets can be registered) for use with many of this telephone’s features. Make sure the battery is connected and the base is powered on before starting the operation.

  • Page 17: Conference Call

    The external call is put on hold and the internal called handset rings. After the internal called handset has answered, press the button to hang up your handset to complete the call transfer. Note: If the internal called handset does not answer the internal call with 30 sec, the handset will return to the external call again.

  • Page 18: Place A Call

    A. PLACE A CALL Pick up the handset and press the button. The LCD Display will show “ ”. Listen for a dial tone. Dial the telephone number. The phone numbers appear on the LCD Display as you enter the number. When finished with your call, press the button.
  • Page 19 button on the handset. The base unit IN USE LED Indicator will flash. Start your conversation. To end your conversation, press the button, the base IN USE LED Indicator will light up steadily. DIAL ONE OF 10 REDIAL NUMBERS Press the DIALED CALLS button. Press the button to scroll through to the previously called numbers.

  • Page 20: Flash Function

    FLASH FUNCTION • Used to access custom calling features such as Call Waiting or Three-Way Calling provided by your local phone company. Flash can also be used to restore a dial tone to make a new call. LOW BATTERY WARNING •...
  • Page 21 MENU Structure ADD TO PB CID BOOK RECEIVED CALL LOG DELETE DIALED LIST DELETE ALL LIST ADD ITEM NAME? NUMBER? MELODY MELODY1-12 CHANGE ITEM PHONE BOOK DEL ITEM SELECT ENTRY CONFIRM? DELETE ALL CONFIRM? PB STATUS TERMINATE HS PIN? DIAL MODE TONE PULSE 100 ms...

  • Page 22: Caller Id Operation

    If this is your first cordless telephone, you will soon discover that your cordless is similar to regular telephones, except without the cord. If you have owned a cordless telephone in the past, you will discover that the UA23324H telephone is the most powerful and full-functioned Call Waiting ID cordless telephone on the market, some key features are: •...

  • Page 23: Viewing The Caller Id List

    work? name (if available), and the telephone number (if available) of the person calling before you answer your telephone. Who provides Caller Your local telephone company. However, not all ID service? local telephone companies provide Caller ID service. Please call you local phone company to confirm that the service is available before you install the device.

  • Page 24: Call Waiting

    JOHN SMITH JOHN SMITH Month/Date 12/15 10:00 12/15 10:00 Time Number of calls recorded Press the button to scroll to the next call. The button will go through the calls from the last call received to the first. The button will allow you to view the calls from the first call received to the last.

  • Page 25: Placing A Call From The Caller List

    show “DEL MESSAGE?”. Press the MENU/OK Button to delete message icon. PLACING A CALL FROM THE CALLER LIST Press the CID button. Press the button to select the call record you wish to call back. Each press of OPTION button will change the format of display as follow. 7 –...

  • Page 26: Deleting All Records In The Caller List

    Press the MENU/OK button twice. Press the button to scroll the call record you wish to delete. Press the MENU/OK button. Press the button to select “DELETE”. Press the MENU/OK button to confirm. The LCD will show “CONFIRM?”. 10. Press the MENU/OK button to confirm. 11.

  • Page 27: Telephone Keypad Characters

    (0-9). You can store up to 20 digits. Press the MENU/OK button. The melody name is displayed, the ringer tone will also be sounded. The default name to be displayed is “Melody 1”. The user can move through the melody options using the button.

  • Page 28: Editing Name And Number In The Phonebook

    one touch dialing. You can store up to 50 names and telephone numbers in the Memory. Press the button. Press the button to find the one you need. 6045551212 6045551212 ALEX BROWIN ALEX BROWIN NOTE: To exit the Phonebook at anytime, Press the button.

  • Page 29: Deleting A Stored Number

    To erase, press the DELETE button to remove previous number. To add, use the TELEPHONE KEYPAD buttons (0-9). 11. Press the MENU/OK button. The melody name is displayed, the ringer tone will also be sounded. The default name to be displayed is the “Melody 1”.

  • Page 30: Dial Mode Setting

    Press the MENU/OK button The LCD will show “CONFIRM?” Press the MENU/OK button to confirm. Press the button to return to Idle Mode. PB STATUS This function allows the user to see how many entries in the phone book are occupied.

  • Page 31: Flash Time Setting

    Press the button to select TONE or PULSE. Press the MENU/OK button to confirm. Press the button to return to idle mode. FLASH TIME SETTING The user can select to change the Flash Time. Press the MENU/OK button. Press the button to select “...

  • Page 32: Alarm Off

    BS DEFAULT SETTING This function allows the user to restore the Base setting to the factory default. Press the MENU/OK button. Press the button to select “ BS SETTING” Press the MENU/OK button. Press the button to select “ BS DEFAULT” Press the MENU/OK button.
  • Page 33 Press the button to return to idle mode. RING SET The user is able to change the settings for the Handset ringing on Internal Calls. The user is able to adjust the internal ring volume from the range of volume levels available.

  • Page 34: Language Setting

    Press the button to select ON or OFF. Press the MENU/OK button. 10. Press the button to return to idle mode. LANGUAGE SETTING This telephone offers ENGLISH, FRENCH, SPANISH languages for your convenience. Press the MENU/OK button. Press the button to select “HS SETTING” Press the MENU/OK button.

  • Page 35: Date And Time Setting

    Press the MENU/OK button to confirm. Press the button to return to idle mode. BARRING SETTING The Handset can be set to disable external outgoing calls. The user is able to select enable/disable for this feature. Note that internal calls to intercom or conference will still be available.

  • Page 36: Contrast Setting

    CONTRAST SETTING Press the MENU/OK button. Press the button to select “HS SETTING” Press the MENU/OK button. Press the button to select “CONTRAST”. Press the MENU/OK button. Press the button to select level 1, 2, 3, 4, 5. Press the MENU/OK button to confirm. Press the button to return to idle mode.

  • Page 37: Security Coding

    HS DEFAULT SETTING This function allows the user to restore the Handset settings to the factory default. Press the MENU/OK button. Press the button to select “HS SETTING” Press the MENU/OK button. Press the button to select “HS DEFAULT”. Press the MENU/OK button. The LCD will show “ PIN?”. Use the telephone keypad button to enter PIN NUMBER.

  • Page 38: Improving Cordless Reception

    Leave the handset charging on the base for 14 hours continuously to get a maximum charge. The UA23324H is now ready for regular use. Discharge and charge the Ni-Mh battery again once you notice a decrease in the useable charge time.

  • Page 39: Maintenance

    MAINTENANCE Your phone should be situated away from heat sources such as radiators, heaters, stoves or any other appliance that produces heat. Use a slightly damp cloth to clean the plastic cabinet. A mild soap will help to remove grease or oil. Never use polish, solvents, abrasives or strong detergents since these can damage the finish.

  • Page 40: Telephone Unit Troubleshooting Table

    TROUBLESHOOTING A. TELEPHONE UNIT TROUBLESHOOTING TABLE SYMPTOM SOLUTION • No dial tone Check the telephone line cord connectors at both ends to see that they are pushed in firmly until they click. • If you had a power failure or unplugged the base unit, replace the handset on the base unit for two to five seconds to reset the system.
  • Page 41 click. • You may have exceeded the Ringer Equivalence Number (REN) limit of how many phones can be connected to the same line. The REN total of all devices (printed on the bottom label of each unit) should not exceed five (5). Disconnect the appropriate units to lower the REN total.
  • Page 42 B. CALLER ID SYSTEM TROUBLESHOOTING TABLE SYMPTOM SOLUTION • The Caller ID Check the power connection. • display is blank Check the telephone line cord connections. • Check the batteries for proper installation. • The Caller ID does The Caller ID unit will not function until you not show the have Caller ID service provided by your local caller’s name...
  • Page 43 to answer after two rings or more. • If it is a blocked call or an out-of-area call, the caller’s name and/or phone number will not appear on the display. • If only the caller’s phone number appears on the display, it may be a Single Data Message Format (SDMF) call, as opposed to a Multiple Data Message Format (MDMF) call.

  • Page 44: Limited Warranty

    IDT Customer Services can be contacted by calling 1-888-757-6545, 7 days a week, 24 hours a day. If you believe your phone is defective or missing components, please contact ATS Customer Service at 1-888-928-7746, Monday – Friday, 9 am to 5 pm PT. LIMITED WARRANTY This limited warranty only applies to the use of this device with a communications service for which it is designed.
  • Page 45 US, its territories, or Canada; products serviced by the owner or a service facility not expressly authorized by American Telecom Services, Inc.; products purchased in “AS IS” condition, or products purchased as “Distressed Merchandise.”...
  • Page 46 American Telecom Services, Inc. shall not be liable to you or any other party for any direct, indirect, general, special, incidental, consequential, exemplary or other damages arising out of the use or inability to use the product (including, without limitation, damages for loss of business profits, business interruption, loss of information or any other pecuniary loss), or from any breach of warranty.
  • Page 47 This warranty gives you specific legal rights, and you may also have other rights which vary from state to state, or province to province. More Service Information For service information, in and out of warranty, call American Telecom Services, Inc. Customer Support at: 1-888-928-7746 Returned Devices should be sent to: American Telecom Services, Inc.
  • Page 48 UA23324H/080306A-1 080306A-1...

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