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Dickson WiZARD2.4 Manual

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Dickson WiZARD2.4 Wireless System
You have just purchased a precision data Logger system.
To ensure proper installation of the WiZARD2.4 Wireless System, please
read this manual in its entirety and closely follow setup instructions.
Important Startup Notes..........................................................................2
System Upgrade....................................................................................3
System Component Overview..................................................................3
1. Software Installation............................................................................5
2. Installing the Receiver.......................................................................6
3. Signal Sensor Operation......................................................................6
4. Installing Repeater(s)........................................................................7
5. Installing Logger(s)............................................................................8
6. Placing Loggers and Repeaters ..........................................................10
7. Active/InActive/Delete Logger(s)/Repeater(s)..........................................11
8. Editing Logger/Repeater Settings.........................................................12
Email/Text Alerts.........................................................................13
Secure Login..............................................................................15
Encrypted Database....................................................................15
Audit Trail..................................................................................16
Logger Validation........................................................................16
10. Software Upgrade and Un-Installation................................................16
11. Calibration ...................................................................................17
12. Viewing Logged Data on a Network...................................................17
13. Database Backups & Size Limitations.................................................18
14. Helpful Tips..................................................................................18
15. Software Summary.........................................................................19
16. Trouble shooting.............................................................................23
17. FCC Compliance Statement..............................................................28
V3.01.51
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Summary of Contents for Dickson WiZARD2.4

  • Page 1: Table Of Contents

    Dickson WiZARD2.4 Wireless System You have just purchased a precision data Logger system. To ensure proper installation of the WiZARD2.4 Wireless System, please read this manual in its entirety and closely follow setup instructions. Contents Important Startup Notes………………………………………………………………..2 System Upgrade………………………………………………………………………...3 System Component Overview…………………………………………………………3...

  • Page 2: Important Startup Notes

    IMPORTANT STARTUP NOTES - PLEASE READ: 1. The WiZARD2.4 system will not work with other Dickson loggers. Only WiZARD2.4 loggers will communicate. 2. Full administrative rights are required on the host PC in order to install and setup the WiZARD2.4 system. We recommend against using this system on a PC with more than one user login.

  • Page 3: System Upgrade

    Loggers, Repeaters and saved logged data.  Stores all logged data points for viewing via graphs and tables in an encrypted database.  Must run 24/7 on host PC in order for WiZARD2.4 system to operate properly. V3.01.51...
  • Page 4 WR400 Receiver and WiZARD2.4 SECURE 21CFR11 Compliant Software.  The Receiver forwards data packets from the Loggers to the WiZARD2.4 database.  Must always be on and connected to the PC via a USB cable. It should be powered via the AC adapter and have Backup Batteries installed.

  • Page 5: Software Installation

    NOTE: If while installing the WiZARD2.4 Software, a Dot Net Framework error message pops up. You will need to update to Dot Net Framework 2.0. Included on the WiZARD2.4 Software CD is a folder called Dot Net Fix. Open this folder and run the file dotnetfix.exe.

  • Page 6: Installing The Receiver

    IMPORTANT: When adding USB devices many PC’s will prompt you to reboot the PC once the device is added. Respond NO to this message. Do not reboot the PC unless WiZARD2.4 Software has been closed first. a) Slide toggle switch to the ON position (this will allow Receiver to use...

  • Page 7: Installing Repeater(S)

    NOTE: When adding USB devices many PC’s will prompt you to reboot the PC once the device is added. Respond NO to this message. Do not reboot the PC unless WiZARD2.4 Software has been closed first. a) Slide toggle switch to the ON position (this will allow Repeater to use battery backup power if AC power is lost) b) LED will flash red/blue/green 2 seconds.

  • Page 8: Installing Logger(S)

    Connect USB cable to available USB port on PC and to Repeater e) Lower left corner of WiZARD2.4 software will read “USB Device Attached” followed by “Logger Update Mode” Note: If you get a “USB Device Not Recognized” pop up. Go to USB Device Not Recognized in the Troubleshooting section of this manual.
  • Page 9 Channel Name 2: 25 character name for WH models only (not required) xiii)Set Email/Text Alert: Active for 21CFR11 Compliant Secure WiZARD2.4 Software only – WR425. Allows up to 6 text/email messages to issue when alarm condition is met. (1) NOTE: Email/Text addresses must first be setup in TOOLS / EMAIL TEXT ADMIN in order to show in dropdown box.

  • Page 10: Placing Loggers And Repeaters

    Once installed the Receiver will begin an Update routine for the Logger. Do not plug in another Repeater/Logger till the update is complete. i) The Logger now shows up in the WiZARD2.4 Logger table and can be placed at the desired logging location. A Signal Sensor is recommended for proper location of Loggers and Repeaters.

  • Page 11: Active/Inactive/Delete Logger(S)/Repeater(S)

    iii) Remember: The loggers save every data point up to 32,000 samples so even if there are missed transmissions, the data will eventually be sent. d) Now that you are ready to move the Loggers and Repeaters to their locations, there is a quick easy way to test the signal strength without using the Signal Sensor: i) Pressing down on the Push to Start button will force the logger to transmit.

  • Page 12: Editing Logger/Repeater Settings

    c) Returning a Logger to Active Status: i) To return a Logger to active status, connect the Logger to the PC via the USB cable. The Edit Logger window will open. Change Status to Active (other settings can also be changed at this time) and click on Save Changes and Start.

  • Page 13: Cfr11 Wizard2.4 Secure Features (Wr425 Only)

    WizardAlarm@dicksondata.com (3) You are now ready to set up text/email addresses iii) Step 2: Setting Up Text/Email Addresses: (1) In WiZARD2.4 Go to Tools, Email/Text Admin. The Email/Text Account window will open (2) Select Type: Email or Text (a) Email...
  • Page 14 (6) The Updating Logger popup indicates that the changes have been saved. Click OK (7) WiZARD2.4 will now send an email/text message to all email/text addresses assigned to that Logger when the alarm condition is met. (8) Inform all email recipients to add WizardAlarm@dicksondata.com...

  • Page 15: Secure Login

    (2) Standard Users can only view settings and logged data. c) Encrypted Database i) The WiZARD2.4 database is the location where all logged data is stored. Once logged data is sent by the Logger, the saved logged data can not be modified or deleted.

  • Page 16: Software Upgrade And Un-Installation

    Folder Options, click the View tab, select “Show Hidden Files, Folders and Drives”, click Apply then OK. From explorer go to: c:\users\(user login ID)\AppData\Local\VirtualStore\Program Files\Dickson\Dickson Wizard\ (4) WARNING: Deleting the Dickson Wizard folder will result in the deletion of all saved logged data and the network setup. V3.01.51...

  • Page 17: Calibration

    Invalid. 12) Viewing Logged Data on a Network a) The WiZARD2.4 stores logged data in a database. If you have an internal network other individuals can view saved data at their PC. Individuals running WiZARD2.4 Network will not be allowed to change/add/edit Loggers and Repeaters, but they can view logged data in table and graph mode and export data.

  • Page 18: Database Backups & Size Limitations

    13) Database a) Backups i) The WiZARD2.4 Database is encrypted, meaning that the only way to view data saved to it is via WiZARD2.4 software and WiZARD2.4 Network software. ii) Once data is saved to the database, it can not be deleted.

  • Page 19: Software Summary

    (a) Go to the logger and hold down the Push-to-Start button for 10 seconds. This will force the logger to send a signal. Go back to the base PC and see if the Time of Last Transmission & Reading have updated. If this does not work try step b below. (b) Take your Signal Sensor to the logger location and verify that it has a good signal to the target Receiver or Repeater.
  • Page 20 (a) Date and Time of last transmission. Will show in red if communications with a Logger or Repeater are lost. (b) Will display “no data” if Logger is waiting for push-to-start, if unit has not yet made first transmission or if the Logger was edited and/or cleared and is waiting for new data.
  • Page 21 v) Alarm Conditions automatically move to the top of the table. b) Graph Mode: i) Right click on Logger in Equipment Status Table and select Graph (1) Allows for multiple Loggers to be viewed on one graph. Hold the control key down while clicking on and highlighting desired Loggers, then click on Open.
  • Page 22 down the CNTL key while clicking on the desired graph tabs to highlight then click on Print and select Selected Graphs to save. (3) To print all open graphs, click on Print and select All Open Graphs x) Table: Will open a table of data points for each open Logger. Will display date range of data points in the table that are displayed on the graph.

  • Page 23: Trouble Shooting

    View Email/Text assignments v) Double click on any Logger/Repeater to edit setup f) Tools: i) Dataset Backup: Allows for manual backups of WiZARD2.4 database ii) Systems Settings: (1) Set Temperature Default: F or C (2) Inactive Loggers: Hide Loggers/Repeaters on the equipment status screen that have been made inactive.
  • Page 24 (3) Reconnect the AC adapter and turn the power switch to on. (4) Reconnect the USB. (5) Open the WiZARD2.4 software and wait for the Receiver to connect iv) If the system locked up while adding a Logger or Repeater: (1) Disconnect the usb cable from the Logger/Repeater.
  • Page 25 Loggers are not communicating. i) Once the Receiver has lost its connection with the PC, reconnect it then close down the WiZARD2.4 software and then reopen. The Receiver should now show as connected. g) Can I ever turn off the host PC? i) It is recommended that the host PC remain on 24/7 and rebooted a couple times per month.
  • Page 26 Most users on a network with a mail server will not require an IP address. ii) If you are using an ISP (Internet Service Provider) mail server you may be restricted from sending out emails generated by WiZARD2.4. Many V3.01.51...
  • Page 27 ISP’s block port 25 in order to block spam. This does not apply in all cases. If you do not receive email/text notification of alarm conditions and you receive an error message such as: “The message was unable to deliver to (target email address) due to email exception. The IP you are using to send mail is not authorized.

  • Page 28: Fcc Compliance Statement

    13) FCC Compliance Statement Compliance Statement (Part 15.19) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.

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