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To avoid or reduce any risk, carefully follow all Before using Oscar, please read this user manual carefully. instructions. This will establish familiarity with controls and functions assisting you in the safe operation of the system in your electric car.
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CAUTION • You recognize your obligation to drive safely, to Do not attempt to repair, dismantle, or modify Oscar, a Charge Spot, its mobile cable, or the battery as you keep your attention to the road, and to comply may damage the system or cause a fire or electrical with all traffic laws at all times.
Navigation ..............15 Charging safety and precautions ....... 44 The Route screen ............16 The Better Place mobile cable ......45 Change the map view ..........18 The Better Place membership card ....45 Create a route to one destination ....... 19 Charge Spots...............
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Change your regional settings ......67 Change your voice settings ........68 Change your privacy settings ......69 Change your start-up settings ......70 Check your Oscar software version ....70 View your car’s identification number and serial number ................71 Customer Care ............73...
Your Renault Fluence Z.E. is equipped with Better Place Oscar (referred to as "Oscar"), a driver's assistance. This driver manual will help you to use Oscar and Better Place services. For information about your Renault Fluence Z.E., see the Renault Fluence Z.E. User Manual.
Oscar's main menu ..............8 • From your mobile phone The System status bar ............9 This driver manual explains how to use Oscar in your car. The Battery status bar ............10 Oscar's applications and tools will help you to enjoy all of your car's standard features, as well as a full service experience with Better Place.
OUTE Use Oscar's console to access Oscar's applications, Goes to Oscar's main menu HOME enter text, and call Better Place Customer Care. The The Controller button console is located next to the driver's seat, near the handbrake. Returns to the previous screen BACK Displays the current application’s menu...
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Rotate the Controller button to: Navigate through menu options • The Controller button is the round button in the center of the Oscar console. It helps you to: Modify the zoom scale of a map (on the Map • screen) •...
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Search for a destination by entering a name (on Stop your car in a safe and legal manner before page 23). attempting functions that require prolonged attention to the system’s controls or display. OSCAR DRIVER MANUAL GET STARTED | 8...
The System status bar Oscar's main menu From Oscar's main menu, you can easily access any of the system's applications. The System status bar is located on the bottom right area of the system screen. It displays network connection information, and the date and time.
4 If arrows appear on the bar graph and they are destination area changes to alert you. pointing to the left, it means the battery is consuming energy. OSCAR DRIVER MANUAL GET STARTED | 10...
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Consequently, Better Place cannot guaranty the accuracy of the battery energy displayed or that you will reach your destination without having to switch the battery or charge the battery.
NAVIGATION N a v i g a t i o n Oscar is equipped with a built-in GPS-based navigation In this Chapter application that was specially designed to meet the The Route screen ..............16 unique needs of your electric car. Using the navigation application, you can better plan your routes taking into Change the map view ............17...
A graphic illustration of your route on the map Current location of your car Next instruction in your route Battery status bar Current location of your car on the map System status bar OSCAR DRIVER MANUAL NAVIGATION | 16...
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Make a left U-turn Make a right U-turn You are approaching the next waypoint in your route You are approaching your destination Turn left Turn right Keep left Keep right Bear left Bear right Hard left 17 | NAVIGATION OSCAR DRIVER MANUAL...
On the Navigation screen, push the Controller • To zoom out, turn the Controller button clockwise. button down. The N menu appears. AVIGATION Select Options. Select Map view. Select one of the following views: • • OSCAR DRIVER MANUAL NAVIGATION | 18...
Do not take a suggested route if doing so is illegal or unsafe. Select the building number that you want. Do not use Oscar while driving if doing so will divert TIP: When you scroll through a list, the location of the your attention from the safe operation of your car.
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As you drive, you will hear the driving instructions for each step in your route. Enter a specific address by entering text On the Navigation screen, push the Controller button down. OSCAR DRIVER MANUAL NAVIGATION | 20...
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Controller button down to finish entering letters, and rotate the Controller button to select the desired city. • Use the Virtual keyboard to continue entering letters. 21 | NAVIGATION OSCAR DRIVER MANUAL...
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As you drive, you will hear the driving instructions for each step in your route. Select Switch Stations or Charge Spots from the drop-down menu. A list of Charge Spot locations appears, listed in OSCAR DRIVER MANUAL NAVIGATION | 22...
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Select All places. A list of POIs appears, listed in the order of the distance from your current location. Select the location that you want from the list. 23 | NAVIGATION OSCAR DRIVER MANUAL...
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(Optional) To erase a letter, move the Controller button to the left. When you have finished entering letters, push the Rotate the Controller button to the Name box, and Controller button down. push the Controller button down. Select the desired place. OSCAR DRIVER MANUAL NAVIGATION | 24...
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The map appears, and the first instruction for your route appears on the Navigation bar. Your current location on the map is indicated by an arrow As you drive, you will hear the driving instructions for each step in your route. 25 | NAVIGATION OSCAR DRIVER MANUAL...
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If you are on your way to a destination, and TIP: When you scroll through a list, the location of the your battery energy starts to get low, Oscar also alerts currently selected place is shown on the map on the you.
The new waypoint will be added after the Select Fix Route. location that you selected. You are asked if you want the route wizard to help you plan the route. Select Start. Oscar adds a Charge Spot or a Battery Switch 27 | NAVIGATION OSCAR DRIVER MANUAL...
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Select Add. destination (optional) If you plan to charge your car while you are parked, you can tell Oscar the length of time your car will be parked, and Oscar will integrate this information into your battery energy status. On the Navigation screen, push the Controller button down.
On the Navigation screen, push the Controller button down. The destination is removed from your route. The N menu appears. AVIGATION Select Route. The E screen appears. OUTE Select the location that you want to remove. 29 | NAVIGATION OSCAR DRIVER MANUAL...
Change the position of a waypoint in a screen appears. DESTINATION SUMMARY route On the Navigation screen, push the Controller button down. The N menu appears. AVIGATION Select Move. Select Route. The E screen appears. OUTE OSCAR DRIVER MANUAL NAVIGATION | 30...
Select the new position for your destination. screen, select More. OUTE Push the Controller button down to confirm the new position. On Oscar's console, press the Back button. The position of the destination in your route is changed. Select Load/Save route. Save your current route Select Save route.
The route appears in your list of saved routes. NOTE: Before you can load a route that you saved, you must clear your current route, if you have one. On Oscar's console, press the NAV button. The Navigation screen appears. Push the Controller button down. The N menu appears.
Select the desired route. Select Drive, or just start driving to your destination. Restore your last route On Oscar's console, press the NAV button. The Navigation screen appears. Push the Controller button down. Select Restore. Select Drive, or just start driving to your destination.
More. OUTE Traffic reporting service The Traffic reporting service gives you continually updated traffic reports. Oscar displays traffic incidents on the map, and a list of known traffic incidents. It can take traffic incidents into account when planning a route.
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Red: traffic delays up to 10 minutes • Black: heavy traffic conditions View traffic information On Oscar's console, press the NAV button. The Navigation screen appears. Push the Controller button down. To change the distance of the range of updates that you want see, do the following actions: Select the Range area.
Select the location. screen appears. ROUTE SUMMARY Select Add to route. To avoid a traffic incident that occurs along or near your route, select the Avoid check box for that traffic incident. OSCAR DRIVER MANUAL NAVIGATION | 36...
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Select Delete. On the Navigation menu, select Favorites. Select Yes to confirm that you want to delete this place. Select the place that you want to delete from your favorites. screen appears. ROUTE SUMMARY 37 | NAVIGATION OSCAR DRIVER MANUAL...
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As you drive, you will hear the driving instructions for each step in your route. Select Favorites. Select the place that you want to create a route to. screen appears. ROUTE SUMMARY Select Add to route. OSCAR DRIVER MANUAL NAVIGATION | 38...
The arrow representing your car shows you next step in your route, the estimated time of the direction the car is facing, in relation to arrival, and the distance to your destination. north. 39 | NAVIGATION OSCAR DRIVER MANUAL...
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Push the Controller button down. The N menu appears. AVIGATION Select Options. Select Map layers. Select the information that you want to appear on the Navigation screen: • Battery Switch Stations that are within the OSCAR DRIVER MANUAL NAVIGATION | 40...
C h a r g i n g Your Better Place membership allows you to charge In this Chapter your car at any Better Place public Charge Spot, or a Charging safety and precautions ........43 Better Place private Charge Spot installed at your home.
• with your Better Place cable. lightning storm, avoid charging your car. • Use only Better Place authorized Charge If is starts to rain or snow while your car is • Spots. charging, there is no need to stop charging •...
The Better Place mobile cable The Better Place membership card As part of your Better Place membership, you receive a As part of your Better Place membership, you receive a mobile charging cable in a convenient carrying case. membership card.
You can easily find a list of Better Place Charge Spots, and search for public Charge Spots close to your current location using the navigation application. Better Place Charge Spots are designed to be used in all weather conditions.
Check the charging status of your car. Disconnect your car from a Charge Spot. Connect your car to a Charge Spot using a Better Place membership card reader area, Charge Spot mobile cable socket ID number, and service phone number.
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Make sure to keep your fingers clear of the Charge Spot's socket cover. Insert the cable's Charge Spot plug into the socket on the Charge Spot. Tap your Better Place membership card on the card reader area. One of the following results occurs: •...
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Charge Spot socket. Use the other socket on the Charge Spot. Charge Spot, or another Charge Spot. Make sure your car is turned off and unlocked. Tap your Better Place membership card on the card reader area. 49 | CHARGING OSCAR DRIVER MANUAL...
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On your car, open the charging socket door. When you park your car and connect it to a Charge Spot, Oscar tells you approximately how long it will take to fully charge your car. Pull the tab to open the charging socket cover.
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To request priority charging: NOTE: Your battery is still being charged when Oscar's screen is off. NOTE: The availability of priority charging is based on your Better Place membership package. Check the charging status of your car • On the Charging screen, select Options, and then select Priority charge.
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Push down on the blue release button on the cable end. When you turn on your car, Oscar displays the status of your battery energy. Pull out the cable from the car's charging socket.
In this Chapter produced electric car with battery switch capabilities. Overview .................. 55 With a Better Place membership, you can switch your empty battery with a fully charged battery at any of Arrival at the Battery Switch Station ......56 Better Place's network of Battery Switch Stations.
Arrival at the Battery Switch Station When you arrive at the Battery Switch Station, you will receive a greeting on Oscar's screen welcoming you to the station. Follow the instructions on the Battery Wait until the Battery Switch Station indicates that Switch Station's signs until you are the first in line.
Instead, wait in the car until a station attendant comes to help you. If the Battery Switch Station does not have an attendant, use Oscar to contact Better Place Customer Care. Do not shift the gear or turn on your car until the After the battery switching process is finished, a •...
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Battery Switch Station until the Battery Switch Station instructs you to do so. After you receive confirmation that the battery has been switched, the gate opens. You can now turn on your car, and leave the Battery Switch Station. OSCAR DRIVER MANUAL SWITCH YOUR BATTERY | 58...
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Listen to MP3 files on a USB flash drive ....... 61 music using an in-car entertainment system that is integrated with Oscar. Using Oscar, you can also listen to MP3 files on a USB flash drive. For information about listening to the radio or playing a CD, see the Renault Fluence Z.E.
A list of results appears. Select the song, artist, album, or genre, by moving To use Oscar's media player, just follow the instructions the Controller button up to the list of names, and on the screen. You can do any of the following actions: then push the Controller button down to begin •...
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Change your regional settings ........67 Change your voice settings ..........68 Change your privacy settings .......... 69 Change your start-up settings......... 69 Check your Oscar software version ......70 View your car’s identification number and serial number ..................70 65 | PERSONALIZATION...
As part of your membership activation, the names of From the P screen, select Display. • ERSONALIZATION your authorized drivers are entered into Oscar. To change the driver: From the P screen, select Driver. ERSONALIZATION To change the background color of your screen: Select Color scheme.
The Language drop-down list appears. Push the Controller button down to confirm your Select the language that you want. selection. To quickly turn your display on or off from the D ISPLAY screen: ETTINGS 67 | PERSONALIZATION OSCAR DRIVER MANUAL...
The Voice drop-down list appears. Select Energy format. Select the voice that you want. The Energy format drop-down list appears. Select the energy format that you want: • Percent: shows the battery charge as a percentage OSCAR DRIVER MANUAL PERSONALIZATION | 68...
To deny access to all applications, select Deny All. You can also control the ability of different applications, for example, Google search, to access your current location and other information about your car. 69 | PERSONALIZATION OSCAR DRIVER MANUAL...
Oscar. From the P screen, select Startup. ERSONALIZATION The Oscar software version is in the lower left corner of the screen. Select the screen that you want to see when Oscar is turned on: • Main menu • Navigation screen •...
View your car’s identification number and serial number From the P screen, select About. ERSONALIZATION Select More info. 71 | PERSONALIZATION OSCAR DRIVER MANUAL...
CUSTOMER CARE C u s t o m e r C a r e Better Place Customer Care is available to answer your questions, and provide help for you when you need it. You can contact your local Better Place Customer Care by doing either of the following actions: •...
Switch Stations using Oscar's navigation application. and your Better Place membership plan. For more information, see Search for a Battery Switch How do I add a driver to Oscar or remove a driver Station or Charge Spot (on page 22). from Oscar?
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"ready state", available to be charged. The charging will start based on your battery's energy level, your Better Place membership package, and the management needs of the electrical grid. I accidentally tapped my membership card on the card reader while my car is charging.
T r o u b l e s h o o t i n g Navigation Customer Care. Once a representative verifies that you have a Better Place membership, the representative will unlock the Charge Spot for you remotely. I don't hear navigation directions. How do I turn on...
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You returned the cable to the storage area for the other socket on the Charge Spot. Put the cable into the correct storage area. Oscar is not working. Can I still charge my car or switch the battery? Yes, you can charge your car and switch the battery if Oscar has stopped working.
Charging safety and precautions • 44 Change the map orientation • 39 Check the charging status of your car • 51, 75 Change the map view • 18 Check your Oscar software version • 70 79 | INDEX OSCAR DRIVER MANUAL...
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Disconnect your USB flash drive • 62 Language settings • 67 Display settings • 66 Listen to MP3 files on a USB flash drive • 62 Driver settings • 66 Load a saved route • 32 OSCAR DRIVER MANUAL INDEX | 80...
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Load a saved route • 32 Remove a destination from a route • 29 Oscar's console • 6 Save your current route • 31 Oscar's main menu • 9 Overview • 56 Safety and instructions during the battery switching process • 57...
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Search for a song, album, or artist • 62 The battery switching process • 57 Search for nearby locations • 23 The Better Place membership card • 45 Set the length of your parking time for a The Better Place mobile cable • 45 destination (optional) •...
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• 26 View traffic information • 35 View your car’s identification number and serial number • 71 Virtual keyboard • 8 Voice settings • 68 Zoom the map view in or out • 18 83 | INDEX OSCAR DRIVER MANUAL...
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