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No sound:
Make sure volume is up.
Check that all connections are correct and properly plugged in.
Make sure your device is properly paired with the speaker.
Increase the volume on your device.
Sound is garbled:
Make sure the speaker is fully charged.
Turn down the volume on your device and the speaker.
Keep both devices within close distance.
Trouble pairing device with the speaker:
Confirm that your device is Bluetooth
®
compatible.
Power cycle the speaker and your device, then try pairing again.
Contact Us
Need assistance? Please contact us!
For troubleshooting and support, please visit our website at
www.hipstreet.com and check our Support section to view
Frequently Asked Questions (FAQ's), video tutorials and more.
If these resources do not quickly resolve the problem, please
call or email us. Our Technical Support representatives are ready
to help.
Customer & Technical Support:
Phone: 1-888-456-2426
Monday to Friday: 8:30am – 5:00pm EST
Email: support@hipstreet.com
Web: www.hipstreet.com
We want you to start enjoying your product right away!
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