Advertisement
Quick Links
Download this manual
See also:
Installation Manual
Advertisement
Related Manuals for Airwalk EdgePoint PRO
Summary of Contents for Airwalk EdgePoint PRO
- Page 1 Ed P i t PRO EdgePoint PRO Reference Guide 1/24/2011 Page 1 AirWalk Communications Proprietary and Confidential...
- Page 2 Table of Contents What to Expect with EdgePoint PRO • Performance Features • Network Requirements • • Contents of the Installation Kit • Steps to Install the Device Step One – Select Location – – Step Two – Mount Bracket to Wall Step Three – Position Power Supply, Cables and Antennas – – Step Four – Secure EdgePoint PRO to Bracket and Connect Cables Step Five – Powering Up the EdgePoint PRO – Authorized User Lists • Common Troubleshooting Tips • Customer Support • Safety and Regulations • 1/24/2011 Page 2 AirWalk Communications Proprietary and Confidential...
- Page 3 What to Expect with AirWalk EdgePoint PRO The EdgePoint PRO is a compact cellular access point, also known as an enterprise femtocell. It expands 3G cellular service inside buildings so mobile users can experience full voice and data service in areas that have inconsistent or no cellular signal. Typical installations include office buildings, warehouses, high rises, convention centers and other in‐building hot spots. The EdgePoint PRO works as an access point independent of the macro network towers to bring cellular capacity and coverage to a specific area. While users are in the designated enterprise femtocell coverage area their cellular signal will be provided by the EdgePoint PRO rather than the macrocell towers. Cellular service is seamless, so users are fully mobile to move between the femtocell coverage area and the macro network macrocell towers. Cellular service is seamless, so users are fully mobile to move between the femtocell coverage area and the macro network coverage area with no service interruptions. EdgePoint Pro Advantages: Voice Clarity and Full Mobility: Reliable voice coverage and increased cellular capacity from the EdgePoint PRO frees users from relying solely • on a traditional land line. Cellular phones become a practical option to use as a primary phone both inside and outside of a building. Consistent High‐Speed Data: Mobile data users are able to rely upon their mobile phone or laptop with CDMA AirCard to access applications, ...
- Page 4 EdgePoint PRO Features Device Performance Device Performance Device Specifics Device Specifics Simultaneously supports up to 28 users for voice 3G, CDMA technology and up to 32 users for data services 1xRTT (voice) and 1xEV‐DO Rev. A (data) Covers up to 100,000 square feet of indoor space 15 amps maximum / 120V AC with 200mW of RF power Dimensions: 12”H x 14.6”W x 2”D Compatible with any standard‐issue CDMA cellular Weight : ~ 6.5 lbs (9 lbs with bracket) phone Temperature: 32°F t‐ 122°F Feature transparency with the CDMA macro network Humidity: 0% to 95% non‐condensing Supports 911 emergency calls RJ 45 for connection to standard CAT 5 or CAT 6 Connection 3GPP2 compliant Safety and FCC certified 1/24/2011 Page 4 AirWalk Communications Proprietary and Confidential...
-
Page 5: Network Requirements
60 Kbps per call Maximum of 28 concurrent calls Data Traffic Only 3 Mbps per device (maximum) Maximum of 32 simultaneous data sessions If multiple devices are installed throughout a campus there will be an increase of IP traffic on the LAN LAN Installation Considerations (varies depending upon the existing customer network) The device supports standard RJ 45 LAN connection • • The device supports IP addressing using DHCP (default) or direct configuration of a static IP address. • The local LAN needs to be adjusted for access to external internet and allow packets to be routed through the customer’s network. WAN C WAN Considerations All packets are marked with a configurable Class of Service that can be used by the Customer Premise router for priority routing. • • The following WAN considerations should be addressed prior to installing the device. UDP Port 500 is open on the firewall Internet Security Association is properly configured Key Management Protocol (ISAKMP) is addressed for VPN networks Key Management Protocol (ISAKMP) is addressed for VPN networks UDP port 4500 is open on the firewall IPSec NAT Traversal is allowed 1/24/2011 Page 5 AirWalk Communications Proprietary and Confidential... -
Page 6: Contents Of The Installation Kit
Contents of the Installation Kit EdgePoint PRO Mounting bracket Power converter and GPS antenna 5 ft (1.5 m) cable RF antenna Ethernet cable User’s Guide User s Guide 16.4 ft (5m) EdgePoint PRO User Guide Other Version 0.1 November 2010 Documentation 2 secure lock bracket screws 1/24/2011 Page 6 AirWalk Communications Proprietary and Confidential... - Page 7 Step One – Select Location EdgePoint PRO location requirements: EdgePoint PRO location requirements: Ethernet Ethernet Power Power connection connection • Flat 24”x24” wall space so a physical clearance of 5” on all sides of the device is observed to ensure efficient operation of the cooling fans and antennas A building support beam for mounting support (recommended) • GPS Antenna Access to a AC power source and breakers to accommodate up • to 15 amps / 120 VAC (ceiling access is recommended) Access to an Ethernet port to connect the enterprise LAN line • to the internet backbone (ceiling access is recommended) < 15 ft (5m) • Must be 15 ft (5m) from a window that has no metal sheeting with a clear view of the sky • Moderate temperature between 32°F and 122°F • Dry environment with relative humidity between 0 to 95% non‐condensing Equipment needed for installation: d d f i t ll ti > 6 ft (2m)
- Page 8 Step Two – Mount Bracket to Wall Once the location is selected, mount the bracket to the wall. Mount EdgePoint PRO at least 6ft (2m) from floor • – Do not mount above ceiling or on ceiling Use bracket as a template to determine hole positioning • • Drill 3 wall anchors into the wall, if necessary. If mounting to a beam, no wall anchors will be necessary. beam, no wall anchors will be necessary. • Position the bracket lined up with the holes Drive screws through the bracket to firmly secure it to the wall • 1/24/2011 Page 8 AirWalk Communications Proprietary and Confidential...
- Page 9 Insert power supply at the top Place power supply into designated location at top of bracket of the bracket • • • Use side areas of bracket to roll excess cable slack Use side areas of bracket to roll excess cable slack In the right cable guide space, pull power cable through to • secure to device with approximately 2” of clearance • In middle space, place Ethernet cable through the cable guide with approximately 2”of clearance Draw cables through the • In the left space, place GPS antenna cable through the cable cable guides guide with approximately 2”of clearance • Install the GPS antenna within 15 ft (5m) of a window with no metal sheeting and with an open view of the sky Roll excess cable slack cable slack 1/24/2011 Page 9 AirWalk Communications Proprietary and Confidential...
- Page 10 Secure the cables from the cable guides on the mounting bracket and plug into the device Secure the cables from the cable guides on the mounting bracket and plug into the device • – Connect RF antenna – Connect GPS antenna Connect power – Connect Ethernet – • Secure 2 lock bracket screws to top on either side to mount device to bracket **Note: The USB port will remain vacant Connect Connect Connect Connect Ethernet Power RF antenna GPS antenna cable Fasten lock cable Fasten lock Fasten lock bracket screws bracket screws bracket screws 1/24/2011 Page 10 AirWalk Communications Proprietary and Confidential...
- Page 11 SYS – All radios are ready and the system is Up to 2 minutes ready for operation. 6. SIP Registration & Blue Blue Blue Blue Blue Calibration Flashing SYS Led: Blue flashing until SIP registered for 1x and/or PDSN keep alive for Up to 2 minutes Up to 2 minutes DO R d bli ki DO, Red blinking if the bandwidth is not enough for a call if th b d idth i 7. Frequency Lock & System Blue Blue Blue Blue Blue Ready 1/24/2011 Page 11 AirWalk Communications Proprietary and Confidential...
- Page 12 Authorized User Lists The Authorized User List (AUL) is a list of mobile numbers provided by the customer that have access to the device’s voice and data services. The EdgePoint PRO services support only the mobile phones that are recognized as authorized mobile users of the device services. Mobile phones that are in the device coverage area, but not authorized users of the EdgePoint PRO will not be covered by the device’s voice and data services. This leaves the full capacity of the device to service the authorized EdgePoint PRO users. • Upon installation, the service provider will require a list of mobile numbers up to 200 user numbers for data (EVDO) – up to 200 user numbers for voice (1xRTT) – • One outside US mobile phone number is accepted per device, the remaining numbers must be domestic US mobile numbers. After installation of the device, please contact the service provider to identify or update the Authorized • User List. 1/24/2011 Page 12 AirWalk Communications Proprietary and Confidential...
-
Page 13: Common Troubleshooting Tips
Common Troubleshooting Tips POW not illuminated: • – Check power cable, between power converter and wall plug Check cable between power converter and enterprise femtocell – – Check the power switch is on top right corner of femtocell • LINK not illuminated Check Ethernet LAN line, if continues blinking other network troubleshooting will need to be done by a – trained technician NET not illuminated • – Check internet connectivity from established line, call support if you have connectivity and no illumination • GPS not illuminated Reposition the GPS antenna as outlined in Installation Step 1: Selecting the Location until there is a signal. – 1/24/2011 Page 13 AirWalk Communications Proprietary and Confidential... -
Page 14: Safety And Regulations
Failure to read and follow the information provided in this user guide may result in serious bodily injury, death, or property damage. General Precautions There are several simple guidelines to operating your base station properly and maintaining safe, satisfactory service. • Avoid exposing your base station to rain or liquid spills. If your base station does get wet, immediately turn the power off and remove the power connector. • Do not operate this unit in an extremely dusty or humid environment. Do not operate this unit in an extremely dusty or humid environment. • Do not obstruct the heat vents by blocking the openings or covering the base station, and do not operate it in a confined space. • Avoid placing near radiators or other heating sources. • Avoid locating the EdgePoint PRO where it could be exposed to direct sunlight for prolonged periods. • Do not connect to a power strip containing an excessive number of other devices. • If the base station will not be use for a prolonged period, remove the power cord from the AC outlet. • Any changes or modifications to your base station not expressly approved in this document could void your warranty for this equipment and void your authority to operate this equipment. Note: For the best care of your base station, ensure that only authorized personnel service your device. Failure to do so may be dangerous and void your warranty. 1/24/2011 Page 14 AirWalk Communications Proprietary and Confidential... - Page 15 Check with your local service provider for cellular networks or when certain network services or mobile phone features are in use. Check with your local service provider for details. FCC Information Radio Interference This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Unauthorized Modifications Persons or parties responsible for operation of this equipment are cautioned that any changes or modifications not expressly approved by AirWalk Communications Incorporated could void the user’s authority to operate this equipment. Digital Device Interference This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. 1/24/2011 Page 15 AirWalk Communications Proprietary and Confidential...
Need help?
Do you have a question about the EdgePoint PRO and is the answer not in the manual?
Questions and answers