RGB Spectrum MediaWall V 500-4K User Manual

4k/uhd display processor
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R G B
SPECTRUM
V
®
MediaWall
4K/UHD Display Processor
User's Guide
Models 500-2K, 500-4K, 500AP-4K,
550-2K, 550-4K, and 550AP-4K
October 2018
RGB Spectrum
950 Marina Village Parkway
Alameda, CA 94501

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  • Page 1 R G B SPECTRUM ® MediaWall 4K/UHD Display Processor User’s Guide Models 500-2K, 500-4K, 500AP-4K, 550-2K, 550-4K, and 550AP-4K October 2018 RGB Spectrum 950 Marina Village Parkway Alameda, CA 94501...
  • Page 2 COPYRIGHT © 2015-2018 RGB Spectrum, Inc. All rights reserved. This guide is for use with the RGB Spectrum MediaWall V 4K/UHD Display Processor. Use for any other purpose is not permitted. MediaWall and the RGB Spectrum logo are trademarks or registered trademarks of RGB ■...
  • Page 3 Purchaser shall: (i) notify RGB Spectrum promptly in writing of any claims, and (ii) provide RGB Spectrum with an opportunity to inspect and test the product claimed to be defective.
  • Page 4: Table Of Contents

    ABLE OF ONTENTS ....... . . Chapter 1 Introduction....... . . 1 1.1 Product Overview .
  • Page 5 2.3.6 Positioning and Sizing Windows ....22 Align ........23 Size and Position.
  • Page 6 3.7 Routing ........54 3.7.1 Configuring Auxiliary and Switched Outputs .
  • Page 7 Appendix A Firmware Updates......77 A.1 Obtaining Current Version Information and Checking for Updates ........77 A.2 Downloading and Installing Firmware .
  • Page 8 IST OF IGURES ....... . . Figure 2-1 MediaWall V Web Interface ........9 Figure 2-2 Displays Tab .
  • Page 9 IST OF ABLES ....... . . Table 1-1 MediaWall V System Configuration Options ....3 Table 3-1 Time Zone Offset Options .
  • Page 10: Introduction

    I N T R O DU C T I ON This User’s Guide describes how to use the RGB Spectrum MediaWall V family of 4K/UHD display processors to configure and control video display walls and/or auxiliary display devices. It assumes that you have already completed the physical installation of the MediaWall V, as described in the MediaWall V 4K/UHD Display Processor Technical Reference Guide.
  • Page 11 I N T R O D U C T I O N Product Overview You can define, administer, and use multiple walls from a single MediaWall V 4K/UHD Display Processor. You are limited only by the display processor output count and wall display resolution. For example, from a MediaWall V 550-series chassis with 24 Wall Outputs, you can drive up to three (3) walls consisting of up to 24 (2K/HD) displays in total.
  • Page 12: System Configurations

    I N T R O D U C T I O N System Configurations 1.2 System Configurations To suit varying wall sizes and other application requirements, the MediaWall V 4K/UHD Display Processor is available in a variety of system configurations. Table 1-1 describes these.
  • Page 13: Key Features

    I N T R O D U C T I O N Key Features 1.3 Key Features The MediaWall V 4K/UHD Display Processor provides these key features and functions: 1.3.1 System Features ● Displays up to 64 windows (total) on up to three (3) walls simultaneously. ●...
  • Page 14: Windows

    I N T R O D U C T I O N System Control 1.3.4 Windows ● Lets you position windows anywhere and scale them to any size or aspect ratio. ● Supports independently-configurable borders for each window, with options for border color and width.
  • Page 15: Edid Management

    I N T R O D U C T I O N EDID Management 1.5 EDID Management Extended Display Identification Data (EDID) is information that enables a graphics adapter source to output a graphics signal best suited for the connected display processor. This information includes the display resolution and frame rate.
  • Page 16: Getting Started

    CHAPTER G E T T I N G STA R T E D This chapter guides you through the initial MediaWall V 4K/UHD Display Processor setup and configuration process. The following topics are discussed: MediaWall V Web Interface Connection ■ Using the MediaWall V Web Interface ■...
  • Page 17: Connecting To The Mediawall V

    G E T T I N G S T A R T E D Using the MediaWall V Web Interface 2.1.2 Connecting to the MediaWall V You can connect to the MediaWall V in one of two ways: Direct connection — connect the Ethernet port on a computer equipped with a ●...
  • Page 18: Figure 2-1 Mediawall V Web Interface

    G E T T I N G S T A R T E D Using the MediaWall V Web Interface Figure 2-1 MediaWall V Web Interface Figure 2-1 MediaWall V Web Interface When using the MediaWall V Web Interface, maximize the browser window or press F11 to switch to full-screen mode.
  • Page 19: Initial Setup

    G E T T I N G S T A R T E D Initial Setup 2.3 Initial Setup Setting up a MediaWall V 4K/UHD Display Processor for the first time involves the following tasks: Defining Your Wall Display Setting Wall Attributes Creating an Initial Window Layout Routing Inputs to Windows Routing Inputs to Auxiliary or Switched Outputs...
  • Page 20 G E T T I N G S T A R T E D Initial Setup In the lower-left corner of this screen, choose a unit of measure (inches or millime- ters) for specifying screen and bezel dimensions. In the Screen Dimensions group, measure either the width and height or diagonal length of the display area and enter your measurements here.
  • Page 21: Setting Wall Attributes

    G E T T I N G S T A R T E D Initial Setup 2.3.2 Setting Wall Attributes To select a wall display definition and specify a wall layout, click the Walls tab (Figure 2-3). Figure 2-3 Walls Tab Figure 2-3 Walls Tab Select the wall display definition that matches...
  • Page 22: Creating An Initial Window Layout

    G E T T I N G S T A R T E D Initial Setup Select the wall layout from the list that matches the physical layout of your wall(s). The available choices depend on these factors: The wall output count of your MediaWall V system; ◆...
  • Page 23: Available Resources And Window Legend

    G E T T I N G S T A R T E D Initial Setup Figure 2-4 Windows > Workspace Tab Showing Default Layout Figure 2-4 Windows > Workspace Tab Showing Default Layout To remove all windows from the wall, click Clear. Then, click OK to confirm this action. You can now create a new layout by adding windows one at a time or loading a layout from a template.
  • Page 24: Adding A Window To The Wall

    G E T T I N G S T A R T E D Initial Setup To update the display of available resources after adding or deleting windows, Important reload the MediaWall V Web Interface in your browser. Then, click the Windows tab.
  • Page 25: Deleting A Window

    G E T T I N G S T A R T E D Initial Setup If you move or resize a window in such a way that all or part of it occupies a row other than the one in which it was created, this triggers a resource allocation change.
  • Page 26: Loading A Window Layout From A Template

    G E T T I N G S T A R T E D Initial Setup L O A D I N G A W I N D O W L A Y O U T F R O M A T E M P L A T E If you do not want to create your window layout from scratch, you can use a pre-defined window template as a starting point, customize it any way you wish, and save it as a...
  • Page 27: Figure 2-5 Windows Tab - Preview Layout

    G E T T I N G S T A R T E D Initial Setup Figure 2-5 Windows Tab – Preview Layout Figure 2-5 Windows Tab – Preview Layout A confirmation dialog box appears. Click OK to confirm that you want to load the win- dow template, or Cancel to cancel.
  • Page 28: Routing Inputs To Windows

    G E T T I N G S T A R T E D Initial Setup 2.3.4 Routing Inputs to Windows Note You must route UHD sources to UHD windows. The next step is to route your source inputs to windows on the wall. To do this, click the Routing tab.
  • Page 29: Figure 2-7 Routing Tab - Wall Outputs

    G E T T I N G S T A R T E D Initial Setup Figure 2-7 Routing Tab – Wall Outputs Figure 2-7 Routing Tab – Wall Outputs 350-11751-01 – updated October 2018 MediaWall V User’s Guide...
  • Page 30: Routing Inputs To Auxiliary Or Switched Outputs

    G E T T I N G S T A R T E D Initial Setup 2.3.5 Routing Inputs to Auxiliary or Switched Outputs Auxiliary and switched output resolution is equal to the source input resolution. The Note MediaWall V does not scale auxiliary or switched output signals. The steps for routing source inputs to auxiliary or switched outputs are similar to those for routing inputs to windows on the wall: Click the Routing tab.
  • Page 31: Positioning And Sizing Windows

    G E T T I N G S T A R T E D Initial Setup While holding down the mouse button, drag the cursor to the Outputs area, over the output window. When you do, that window’s border color changes to red. Release the mouse button.
  • Page 32: Align

    G E T T I N G S T A R T E D Initial Setup A L I G N The Routing tab provides a convenient method for aligning multiple windows. To use it, follow these steps: Click a window to designate it as the "reference window," i.e. the one to which you want to align other windows.
  • Page 33: Figure 2-9 Aligning Multiple Windows

    G E T T I N G S T A R T E D Initial Setup Figure 2-9 Aligning Multiple Windows Before Alignment Align Top Align Left Align Right Align Bottom Figure 2-9 Aligning Multiple Windows 350-11751-01 – updated October 2018 MediaWall V User’s Guide...
  • Page 34: Size And Position

    G E T T I N G S T A R T E D Initial Setup The MediaWall V Web Interface limits the available position options based on the reference window position and locale of the object window(s); for example: Left and Right are invalid if that window placement would cause an ■...
  • Page 35: Maintain Aspect Ratio

    G E T T I N G S T A R T E D Initial Setup M A I N T A I N A S P E C T R A T I O The Routing tab provides a convenient method for setting the aspect ratio of a window equal to that of its source.
  • Page 36: Scale To Screen

    G E T T I N G S T A R T E D Initial Setup Figure 2-12 Maintain Aspect Ratio – Example 3 Before Applying Maintain Aspect Ratio After Applying Maintain Aspect Ratio Input Resolution = 1920 × 1080 (aspect ratio = 1.78) Input Resolution = 1920 ×...
  • Page 37: Scale To Original

    G E T T I N G S T A R T E D Initial Setup Figure 2-14 Scale to Screen – Example 2 Before Applying Scale to Screen After Applying Scale to Screen Figure 2-14 Scale to Screen – Example 2 S C A L E T O O R I G I N A L The Routing tab provides a convenient method for setting the size of a window equal to that of its source image.
  • Page 38: Uniform Resize

    G E T T I N G S T A R T E D Initial Setup U N I F O R M R E S I Z E The Routing tab provides an additional, more precise method for resizing a window uniformly –...
  • Page 39: Saving Window, Wall, And Switched Output Settings As A Preset

    G E T T I N G S T A R T E D Initial Setup 2.3.7 Saving Window, Wall, and Switched Output Settings as a Preset When you have finished arranging your windows and routing sources to outputs, you should save your current window, wall, and switched/auxiliary output settings as a preset so you...
  • Page 40: Using The Application Processor (Ap)

    MediaWall V users for running applications and decoding IP streams. The MediaWall V AP turns on and starts Windows automatically when the display processor is turned on. RGB Spectrum factory-configures the default Computer Name, User Name, and Password as follows: Computer Name: MediaWall_V_PC ■...
  • Page 41: Controlling The Ap

    G E T T I N G S T A R T E D Using the Application Processor (AP) (Model 500AP-4K and 550AP-4K only) The AP video output is connected (internally) to MediaWall V Input 5. You can route this input to a UHD window on the wall, or to an auxiliary or switched output.
  • Page 42: Figure 2-16 Default And Uhd Ap Desktops

    G E T T I N G S T A R T E D Using the Application Processor (AP) (Model 500AP-4K and 550AP-4K only) Open a serial port or Telnet command session. If you have not already done so, enter administrator mode by typing: adminenter Then, type the administrator password when prompted.
  • Page 43: Operation

    CHAPTER O PE R A T ION This chapter describes all of the features and functions available through the MediaWall V Web Interface. All of these setup tasks can also be accomplished using the command line interface (CLI); refer to the MediaWall V 4K/UHD Display Processor Technical Reference Guide for details.
  • Page 44: System

    O P E R A T I O N System Processor ■ (Model 500AP-4K and 550AP-4K only) Restart the MediaWall V Application Processor; manage IP video stream playback and applications; update AP firmware. ■ Timing View detailed input status information, and preview/apply output timing settings. ■...
  • Page 45: System

    O P E R A T I O N System 3.2.1 System Click the System sub-tab to view the following system information: Model Name ● Serial Number ● Manufacturing date ● Firmware Version ● GUI Version ● AP Firmware Version (Model 500AP-4K and 550AP-4K only) ●...
  • Page 46: Shelf 1

    O P E R A T I O N System Should you ever need to contact RGB Spectrum Technical Support, this information will help support personnel answer your questions and/or resolve product performance issues. 3.2.3 Shelf 2 (MediaWall V Model 550 Series only)
  • Page 47: Displays

    O P E R A T I O N Displays 3.3 Displays A wall is built from an array of physically separate display devices. To obtain the best results, mechanical and electrical alignment must be performed to ensure that the images in the separate displays are accurately aligned.
  • Page 48: Display 1

    O P E R A T I O N Displays Figure 3-4 Wall Misalignment Due to Mullions Offset Figure 3-4 Wall Misalignment Due to Mullions Note Linear (single-row) walls have only vertical (X) mullions. 3.3.1 Display 1 The controls on this sub-tab allow you to specify the bezel widths and other characteristics of the display devices in your wall.
  • Page 49: Walls

    O P E R A T I O N Walls 3.4 Walls The controls on the Walls tab allow you to select a wall display definition and specify a wall layout. For detailed instructions on using these controls, refer to Setting Wall Attributes Chapter From this tab, you can also perform these tasks:...
  • Page 50: Adjusting Zoom/Pan/Resize Increment Sizes

    O P E R A T I O N Walls 3.4.1 Adjusting Zoom/Pan/Resize Increment Sizes Refer to Zooming and Panning Within a Window later in this chapter for more Note information about the MediaWall V Web Interface’s window zoom and pan controls. To set the horizontal and vertical increment sizes for the zoom, pan, and resize controls: Click Adjust Step Size.
  • Page 51: Changing Clock Display Settings

    O P E R A T I O N Walls 3.4.3 Changing Clock Display Settings To enable a wall clock and change its appearance, time format or date format: Right-click anywhere on the wall grid and click Set Clocks. Select a clock to configure. Set the Status to On or Off.
  • Page 52: Changing Wall Label Display Settings

    O P E R A T I O N Walls Specify the local Time Zone offset in hours and minutes, relative to Greenwich Mean Time/Universal Coordinated Time (GMT/UTC). (The new setting takes effect when you reboot the MediaWall V.) For example, for Pacific Daylight Time, the time zone offset is UTC-07:00. Table 3-1 lists the Time Zone offset options.
  • Page 53 O P E R A T I O N Walls Set the Status to On or Off. Select a display Font Style for the label. Set the Font Size to Small, Medium, Large, or Xlarge. Specify a label text Color using the color picker. Or, enter RGB values directly into the text entry box as follows: rgb(120,190,130).
  • Page 54: Compensating For Mullions Or Configuring Overlapping Outputs

    O P E R A T I O N Walls 3.4.5 Compensating for Mullions or Configuring Overlapping Outputs When an image spans across multiple displays on a wall, it can sometimes appear misaligned and distorted due to the space between the displays. Likewise, when multiple projectors are used to create a larger, unified image, visible seams may appear along the projected image edges.
  • Page 55 O P E R A T I O N Walls H o w M u c h M u l l i o n C o m p e n s a t i o n D o I N e e d ? To calculate the required amount of mullion compensation, in terms of inches and pixels: Measure the active display area of one display device.
  • Page 56 O P E R A T I O N Walls Determine the HPPI by dividing the number of active horizontal pixels by the width of the active display area: HPPI = 1920 / 20.5 = 93.66 Determine the VPPI by dividing the number of active vertical pixels by the height of the active picture area: VPPI = 1200 / 12.75 in = 94.12 Multiply the width of the left bezel by the HPPI:...
  • Page 57: Output Overlap

    O P E R A T I O N Walls O U T P U T O V E R L A P Mullion compensation corrects distortion of the final image due to the offset caused by the bezel surrounding individual display devices. An opposite issue can occur in walls using front or rear projection.
  • Page 58: Test Patterns

    O P E R A T I O N Walls 3.4.6 Test Patterns To assist in setting up and debugging an installation, the MediaWall V provides a number of internally generated test patterns. The test patterns are available even when no input signal is present.
  • Page 59: Windows

    O P E R A T I O N Windows 3.5 Windows Use the controls on the Windows tab (Figure 2-4) to perform the following tasks: Create custom window layouts; ■ Load a window layout from a template; ■ Preview window layouts; and ■...
  • Page 60: Re-Ordering The Input List

    O P E R A T I O N Inputs & Outputs Figure 3-6 Inputs & Outputs > Inputs Tab Figure 3-6 Inputs & Outputs > Inputs Tab 3.6.1 Re-ordering the Input List To re-order the input list by number, source label, type, or other criterion, click a column heading.
  • Page 61: Enabling Or Disabling An Input

    O P E R A T I O N Inputs & Outputs 3.6.3 Enabling or Disabling an Input Click ON or OFF to enable or disable an input. On a MediaWall V equipped with an optional Application Processor (model 500AP- Note 4K or 550AP-4K), you cannot disable Input 5 or Input 6.
  • Page 62: Viewing Hdcp Status Information For Outputs

    O P E R A T I O N Inputs & Outputs 3.6.6 Viewing HDCP Status Information for Outputs Click the Inputs & Outputs > Outputs tab to view HDCP information for all outputs in the system. Figure 3-7 Inputs & Outputs > Outputs Tab Wall/Switched Outputs Auxiliary Outputs...
  • Page 63: Routing

    O P E R A T I O N Routing 3.7 Routing Use the controls on the Routing tab (Figure 2-7 Figure 2-8) to perform the following tasks: Route a source to a window on a wall (refer to Routing Inputs to Windows Chapter ■...
  • Page 64: Disabling A Window

    O P E R A T I O N Routing 3.7.2 Disabling a Window To disable a window on the wall, right-click on the window in the wall preview area and click Disable. Disabling a window does not increase available system resources. To increase Note available system resources, follow the steps for Deleting a Window on page...
  • Page 65 O P E R A T I O N Routing To configure a window label: Right-click on the window in the wall pre- view area and click Window Label. Click the label text entry box. Enter up to 64 characters of label text. Only letters, numbers and the underscore character are permitted.
  • Page 66: About Label Size And Position Settings

    O P E R A T I O N Routing A B O U T L A B E L S I Z E A N D P O S I T I O N S E T T I N G S L a b e l S i z e Four label sizes are available: Small (32 px), Medium (64 px), Large (128 px), and Xlarge (256 px).
  • Page 67: Configuring Input (Source) Labels

    O P E R A T I O N Routing 3.7.5 Configuring Input (Source) Labels You can apply a descriptive label to each input (source) in the system. Input labels appear in all windows populated by that input. To apply a unique label to a single window, create a window label (refer to Configuring Window Labels for instructions).
  • Page 68: Changing Window Border Color

    O P E R A T I O N Routing 3.7.7 Changing Window Border Color To change a window border color: Right-click on the window in the wall preview area and click Border Color. Specify a border color using the color picker. Or, enter RGB values directly into the text entry box as follows: rgb(90,80,130).
  • Page 69 O P E R A T I O N Routing To use the window zoom and pan controls: Right-click on the window in the wall preview area and click Pan and Zoom. Enter a Repetition factor between 1 and 25 inclusive. This sets the zoom or pan amount that occurs each time you click a button to that multiple of the current zoom/ pan/resize increment.
  • Page 70: Setting Window Priorities

    O P E R A T I O N Routing 3.7.9 Setting Window Priorities The MediaWall V uses the Priority function to determine which of several overlapping windows are visible. You can change the priority levels of windows so that different ones come to the front and others move to the back.
  • Page 71 O P E R A T I O N Routing To set the priority of a window to 1, right-click on the window in the wall preview area and click Top; – OR – To set the priority of a window: Right-click on the window in the wall preview area and click Priority.
  • Page 72: Presets

    O P E R A T I O N Presets 3.8 Presets Use the controls on the Presets tab to load and delete presets. Figure 3-11 Presets Tab – Preset List Figure 3-11 Presets Tab – Preset List 3.8.1 Preset List Click the Presets tab to see a list of current presets.
  • Page 73: Preset Preview

    O P E R A T I O N Presets 3.8.2 Preset Preview To preview a preset, click a Preset [n] sub-tab (see Figure 3-12). Figure 3-12 Presets > Preset [n] Tab Figure 3-12 Presets > Preset [n] Tab When loading a preset from the Presets > Preset [n] tab, you can choose to ignore wall configuration or switched/auxiliary output settings in that preset, keeping the current settings instead.
  • Page 74: Processor

    O P E R A T I O N Processor (Optional) On the Presets > Preset [n] > Switched Outputs tab, clear one or more AUX [n] or OUT [n] check boxes to ignore con- figuration settings for those outputs in the preset. Click Load.
  • Page 75: Ip Video

    O P E R A T I O N Processor 3.9.1 IP Video The MediaWall V can decode and display multiple IP video streams or media files simultaneously on the AP desktop. The maximum number of simultaneous streams and/or files ranges from six (6) at 1920 × 1080p and 30 fps, to as many as 20 or more at 640 × 480p and 30 fps.
  • Page 76: Stopping Video Playback

    O P E R A T I O N Processor S T O P P I N G V I D E O P L A Y B A C K To stop video playback: Check the box ( ) next to its number in the leftmost column. Click Stop.
  • Page 77 O P E R A T I O N Processor To create a new application instance and display a document or media file: Click Start Application. Enter the full path to the application in the Name box (for example, C:\Windows\System32\mspaint.exe). Enclose the path in straight double quotes (") if it contains spaces.
  • Page 78: System

    O P E R A T I O N Processor 3.9.3 System Use the controls on the Processor > System tab (Figure 3-15) to restart the AP or update the AP firmware. To update the MediaWall V 4K/UHD Display Processor firmware, you must use the Note command line interface.
  • Page 79: Download Firmware (Models 500Ap-4K And 550Ap-4K Only)

    D O W N L O A D F I R M W A R E ( M O D E L S 5 0 0 A P - 4 K A N D 5 5 0 A P - 4 K O N L Y ) From time to time, RGB Spectrum will update the AP firmware to add features or make performance improvements.
  • Page 80: Upgrade Firmware (Models 500Ap-4K And 550Ap-4K Only)

    O P E R A T I O N Processor If the download is successful, the C:\AP_Images directory contents will be as shown in Figure 3-16. Figure 3-16 AP_Images Directory Contents Following Firmware Download Figure 3-16 AP_Images Directory Contents Following Firmware Download You can also confirm that the download succeeded by looking in the FTP server log for messages like those shown in Figure...
  • Page 81: Timing

    O P E R A T I O N Timing 3.10 Timing Use the controls on the Timing tab (Figure 3-18 Figure 3-19) to view detailed input status information, and preview/apply output timing settings. 3.10.1 Input Timing To re-order the input list by input ID, source label, or other criterion, click a column heading. Click the column heading again to reverse the order.
  • Page 82: Output Timing

    O P E R A T I O N Timing 3.10.2 Output Timing The Output Timing tab (Figure 3-19) shows the output resolution and other timing parameters currently in effect. Figure 3-19 Timing > Output Timing Tab Figure 3-19 Timing > Output Timing Tab C H A N G I N G O U T P U T T I M I N G To load a new set of output timing parameters, select one from the Select Timing list.
  • Page 83: Creating Custom Output Timings

    O P E R A T I O N Timing C R E A T I N G C U S T O M O U T P U T T I M I N G S If there is no entry in the Select Timing list that is compatible with your wall displays, you can create a new one.
  • Page 84: Thumbnails

    O P E R A T I O N Thumbnails 3.11 Thumbnails The MediaWall V uses multicasting to transmit thumbnail images that it acquires from hardware input sources to all MultiPoint control stations and VIEW™ Controller PCs. Control clients use these images to display sources on a “virtual wall.”...
  • Page 85: Multicast Ip Address

    O P E R A T I O N Thumbnails 3.11.1 Multicast IP Address The MediaWall V streams thumbnail images to this IP address. The default is 239.1.1.1. 3.11.2 Multicast Port The MediaWall V streams thumbnail images to this TCP port. The default is 1234. 3.11.3 Multicast Time To Live (TTL) TTL is a threshold representing the number of networks a multicast IP datagram can traverse before being dropped.
  • Page 86: Appendix A Firmware Updates

    APPENDIX FIRMWARE UPDATES From time to time, RGB Spectrum updates product firmware to add new features or improve product performance. This Appendix describes how to update your MediaWall V 4K/UHD Display Processor firmware. For this task, you must use the command-line interface rather than the MediaWall V Web Interface. For detailed instructions on using the command-line interface, refer to the MediaWall V 4K/UHD Display Processor Technical Reference Guide.
  • Page 87: Downloading And Installing Firmware

    A.2.1 Downloading New Firmware Firmware updates are posted in the Partner Portal section of the RGB Spectrum web site. Download the file to the PC that you will be using to communicate with the MediaWall V 4K/ UHD Display Processor.
  • Page 88: Saving System Settings

    F I R M W A R E U P D A T E S Downloading and Installing Firmware A.2.3 Saving System Settings To save current settings to a PC: Open a serial port or Telnet command session. On the command line, type: settingsexport [filename.db] where is the name of the settings file that will contain the MediaWall V...
  • Page 89: Restoring Settings

    F I R M W A R E U P D A T E S Downloading and Installing Firmware If you are updating from firmware version 1.3 or earlier: On the command line, type: This command restores all system settings (except for network settings) to their factory-default values and restarts the system.
  • Page 90: Appendix B Contact Information

    APPENDIX C O N TA C T I N F OR M AT ION B.1 Corporate Headquarters RGB Spectrum 950 Marina Village Parkway Alameda, CA 94501 Phone: +1-510-814-7000 Fax: +1-510-814-7026 Web: rgb.com B.2 Sales and Product Information Web: rgb.com/contact Phone: +1-510-814-7000, option 3 B.3 Technical Support...

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